Contracted Service Levels Sample Clauses

Contracted Service Levels. The Contractor agrees to and acknowledges the following: The minimum services to be provided by the Contractor to each child will be determined by the Department based on the child’s level of need. Designation of level of need shall be Basic, Moderate, Specialized or Intense as described in Attachment C. Contractor shall provide services to children authorized at the   Service Levels, and shall maintain full compliance with the associated Service Levels as described in Attachment C for each child placed with the Contractor. Within the first 45 days a child entered DFPS conservatorship and is placed with a CPA, a CPA may submit a request for a service level evaluation directly to the Service Level Monitor. All other requests for service level evaluations including evaluations related to subsequent placements must be directed to the child’s caseworker for approval. The caseworker shall forward any approved requests to the Service Level Monitor. C) CPA’s requesting an initial authorized service level within the first forty-five (45) days of admitting a child may be paid the new initial service level rate up to sixty (60) days in the past when the following conditions are met: The retroactive initial service level must be submitted for authorization to the Service Level Monitor within forty-five (45) days of admitting a child who does not have an initial authorized service level; Upon admission to the CPA, the child must remain in the same xxxxxx home or have been in Intermittent Alternate Care within the same CPA that is requesting the initial authorized service level; and The child (A) remained less than thirty (30) days in a general residential operation providing emergency care services placement immediately prior to placement with a CPA; or (B) the child was placed in any other setting. D) CPAs serving children at Specialized and Intense Service Levels must ensure the CPA is approved by Residential Child Care Licensing to provide treatment services to these children.
Sample 1
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Contracted Service Levels. The Contractor agrees to and acknowledges the following: DFPS will determine the minimum services provided by the Contractor to each Child based on the Child’s level of need. The Department will designate the level of need as Basic, Moderate, Specialized, or Intense, as described in Attachment C. The Contractor shall provide services to children at the authorized Service Levels, and shall maintain full compliance with the associated Service Levels as described in Attachment C for each Child placed with the Contractor. CPAs serving children at Specialized and Intense Service Levels must: Be licensed to provide treatment services; and Before placing a Child with a Specialized or Intense Service Level, ensure that the xxxxxx home, in which the Child will be placed, is verified to provide treatment service(s) appropriate to the Child’s needs.
Sample 1
Contracted Service Levels. The Contractor agrees to and acknowledges the following: The minimum services to be provided by the Contractor to each child will be determined by the Department based on the child’s level of need. Designation of level of need shall be Basic, Moderate, Specialized or Intense as described in Attachment C. Contractor shall provide services to children authorized at the authorized Service Levels, and shall maintain full compliance with the associated Service Levels as described in Attachment C for each child placed with the Contractor. B) CPAs serving children at Specialized and Intense Service Levels must ensure the CPA is approved by Residential Child Care Licensing to provide treatment services to these children.
Sample 1
Contracted Service Levels. A) The minimum services to be provided by the Contractor to each child will be determined by the Department based on the child’s level of need. Designation of the level of the needs of a child shall be Basic, Moderate, Specialized or Intense as described in Attachment C. Contractor shall provide services to children authorized at Service Levels, and shall maintain full compliance with the associated Service Levels as described in Attachment C for each child placed with the Contractor.
Sample 1

Related to Contracted Service Levels

  • Service Levels Annex 1 to this Part A of this Call Off Schedule sets out the Service Levels the performance of which the Parties have agreed to measure. The Supplier shall monitor its performance of this Call Off Contract by reference to the relevant performance criteria for achieving the Service Levels shown in Annex 1 to this Part A of this Call Off Schedule (the Service Level Performance Criteria) and shall send the Customer a Performance Monitoring Report detailing the level of service which was achieved in accordance with the provisions of Part B (Performance Monitoring) of this Call Off Schedule. The Supplier shall, at all times, provide the Services in such a manner that the Service Levels Performance Measures are achieved. If the level of performance of the Supplier of any element of the provision by it of the Services during the Call Off Contract Period: is likely to or fails to meet any Service Level Performance Measure or is likely to cause or causes a Critical Service Failure to occur, the Supplier shall immediately notify the Customer in writing and the Customer, in its absolute discretion and without prejudice to any other of its rights howsoever arising including under Clause 12 of this Call Off Contract (Service Levels and Service Credits), may: require the Supplier to immediately take all remedial action that is reasonable to mitigate the impact on the Customer and to rectify or prevent a Service Level Failure or Critical Service Level Failure from taking place or recurring; and if the action taken under paragraph (a) above has not already prevented or remedied the Service Level Failure or Critical Service Level Failure, the Customer shall be entitled to instruct the Supplier to comply with the Rectification Plan Process; or if a Service Level Failure has occurred, deduct from the Call Off Contract Charges the applicable Service Level Credits payable by the Supplier to the Customer in accordance with the calculation formula set out in Annex 1 of this Part A of this Call Off Schedule; or if a Critical Service Level Failure has occurred, exercise its right to Compensation for Critical Service Level Failure in accordance with Clause 13 of this Call Off Contract (Critical Service Level Failure) (including subject, for the avoidance of doubt, the proviso in Clause 13.1.2 of this Call Off Contract in relation to Material Breach). Approval and implementation by the Customer of any Rectification Plan shall not relieve the Supplier of any continuing responsibility to achieve the Service Levels, or remedy any failure to do so, and no estoppels or waiver shall arise from any such Approval and/or implementation by the Customer. SERVICE CREDITS Annex 1 to this Part A of this Call Off Schedule sets out the formula used to calculate a Service Credit payable to the Customer as a result of a Service Level Failure in a given service period which, for the purpose of this Call Off Schedule, shall be a recurrent period of [one Month] during the Call Off Contract Period (the Service Period).

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Contracted Services The Employer agrees that all work coming under the jurisdiction of this Union, in the certified area, performed by anyone, on behalf of, or at the direction of the Employer, directly or indirectly under the Contract or sub-Contract, shall be performed by employees who are members of this Union or employees who shall become members. The terms and conditions of employment for all of these employees will be those set out in this Collective Agreement and all employees will be covered under the terms and conditions of a single Collective Agreement.

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Specification and Service Levels The Specification sets out the Services that the Contractor has undertaken to provide. The Specification includes Service Levels setting out particular levels of service that the Contractor has undertaken to meet.

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (SLA):

  • Interconnection Customer Compensation If the CAISO requests or directs the Interconnection Customer to provide a service pursuant to Articles 9.6.3 (Payment for Reactive Power) or 13.5.1 of this LGIA, the CAISO shall compensate the Interconnection Customer in accordance with the CAISO Tariff.

  • Service Updates Our Services may automatica ly download and insta l updates to your computer system from time to time and you hereby permit and consent to same. Updates are genera ly developed to improve our Services, including by providing enhanced functionality, bug fixes, and new software.

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