Contacting us and complaints Sample Clauses

Contacting us and complaints. We’ll send you notices by post, voicemail, text or email. If you need to speak to us or have a complaint, please refer to xxxx.xxxx.xx.xx for details or you can simply send your complaint to VOXI at Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN;
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Contacting us and complaints. 9.1 If you wish to contact us please email xxxxxxxxxxx@xxxxxxxxxxx-xxxxxx.xxx.xx.
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Contacting us and complaints. If you wish to contact us for any purpose regarding this policy including making a complaint about the way we have handled your personal information (including if you think we have breached the Privacy Act) you may do so to our Privacy Officer in writing, by mail or fax to the address or fax number set out below. When you contact us, include your email address, name, address and telephone number and clearly describe your complaint. Our Privacy Officer will investigate the complaint and respond to you promptly. Euroz Hartleys Limited Privacy Officer Mailing Address: PO Box Z5036 Perth Western Australia 0000 Xxxxxx Address: Xxxxx 00, Xxxxxxxx, 00 Xxxxxx Xxx Xx Perth Western Australia 6000 E-mail: xxxxxxx@xxxxxxxxxxxxx.xxx Telephone: +00 0 0000 0000 Fax: +00 0 0000 0000 If you consider that we have failed to resolve the complaint satisfactorily and you are an individual located in Australia, you can complain to the Office of the Australian Information Commissioner. The complaint is to be in writing and the service is free of charge. The complaint may be submitted via mail, fax, email or online and addressed to the Director of Compliance (Investigations), GPO Box 5218, Sydney NSW 2001; email xxxxxxxxx@xxxx.xxx.xx; or facsimile: +00 0 0000 0000. Policy Updates This policy is subject to change from time to time. The most current version of our Privacy Policy can be obtained on our website (http:// xxx.xxxxxxxxxxxxx.xxx) or by contacting us. Information about remuneration and other benefits When we trade on your behalf on a financial exchange you will be required to pay brokerage. Brokerage applies to buy and sell orders and there is a minimum brokerage fee of $120 (excluding GST) per order. Our standard brokerage charges are as follows: Transaction Value Fee (Inc GST) $0 to $5,000 $132 $5,001 to $15,000 2.2% $15,001 to $50,000 1.65% $50,001 plus Negotiable With respect to trading in exchange traded options you will be charged brokerage by a broker that has been engaged by us to trade for you and part of that brokerage will be paid to us by the broker (part of this amount may be paid to your adviser). The amount that is payable to us (and/or your adviser) will be disclosed at the time that personal advice is given or as soon as practicable after that time. Trading in financial products that are traded on an overseas market We can arrange for trading to be conducted on an overseas market by way of another broker. This broker will pay part of the brokerage paid by ...
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Related to Contacting us and complaints

  • Questions and Complaints If you have a concern or complaint about your treatment or about your billing statement, please talk to us about it. We will take your criticism seriously and respond respectfully. If you have questions about this notice, disagree with a decision we make about access to your records, or have other concerns about your privacy rights, you may contact us at 720.324-8781. If you believe that your privacy rights have been violated and wish to file a complaint with us, you may send your written complaint to: Xxxxx X. Xxxxxx, Ph.D. Enrich Relationship Center of Colorado 0000 Xxxx Xxxxxxx Xxxxxx, Xxxxx 000 Centennial, CO 80112 You may also send a written complaint to the Secretary of the U.S. Department of Health and Human Services. We can provide you with the appropriate address upon request. You have specific rights under the Privacy Rule. We will not retaliate against you for exercising your right to file a complaint. We reserve the right to change the terms of this notice and to make the new notice provisions effective for all PHI that we maintain. A FINAL WORD The therapeutic relationship is a very personal and individualized partnership. We want to know what you find helpful and what, if anything, may be getting in the way. We want you to feel free to share with us what we can do to help. YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ITS TERMS AND SERVES AS AN ACKNOWLEDGEMENT THAT YOU HAVE RECEIVED THE HIPAA NOTICE DESCRIBED ABOVE. Signature: Date:

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Anonymous Complaints When an anonymous complaint, where the complaint, if true, would not or could not lead to criminal charges, is made against a member and no corroborative evidence is obtained through a prompt investigation by management, the complaint shall be classified as unfounded. No disciplinary action may be brought as the result of unfounded complaints.

  • Grievances and Complaints 5.1 It is the mutual desire of the parties hereto that grievances and complaints relative to this Agreement or working conditions generally shall be adjusted as quickly as possible.

  • Feedback and Complaints 34.1. The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services shall rest with the Contractor. The Contractor shall have procedures in place, which are acceptable to the ESFA, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community.

  • Client Complaints The Operator and AHS shall promptly inform the other party of any material complaints, concerns or grievances made to or against the Operator with respect to the Services. The Operator acknowledges that AHS is required to establish and maintain a patient concerns resolution process in accordance with the Patient Concerns Resolution Process Regulation (AR 124/2006) and that AHS has been advised by the Office of the Alberta Ombudsman that all contracted service providers are also required to have a patient concerns resolution process in place. The Operator shall comply with the Patient Concerns Resolution Process in Schedule “D”, Appendix 5.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Errors, Questions, and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.

  • Complaints by Bidders and Handling of Complaints (ix) The Recipient shall implement an effective and independent protest mechanism allowing bidders to protest and to have their protests handled in a timely manner. Fraud and Corruption

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