Common use of Contact Centre Clause in Contracts

Contact Centre. (Hours of Work) (Monday through Saturday, inclusive) Shifts: Permanent full time employees at the Contact Centre shall normally work forty (40) hours per week and eight (8) hours per day and shall be scheduled as follows: *Day Shift between 7:30 a.m. and 11:30 a.m. to between 4:30 p.m. and 8:30 p.m. (1 hr. unpaid lunch) *Afternoon Shift between 12:00 p.m. and 3:00 p.m. to between 8:30 p.m. and 11:30 p.m. (1/2 hr. unpaid lunch) The shifts shall be posted in accordance with Articles 7.4 (a) (i), 32.1 (a) and 38. 2(a) of the Collective Agreement. *Clarification: start and finishing times will be in thirty (30) minute increments.

Appears in 5 contracts

Samples: Letter of Agreement, Letter of Agreement, Letter of Agreement

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