Contact Centre. (Hours of Work) (Monday through Saturday, inclusive) Shifts: Permanent full time employees at the Contact Centre shall normally work forty (40) hours per week and eight (8) hours per day and shall be scheduled as follows: *Day Shift between 7:30 a.m. and 11:30 a.m. to between 4:30 p.m. and 8:30 p.m. (1 hr. unpaid lunch) *Afternoon Shift between 12:00 p.m. and 3:00 p.m. to between 8:30 p.m. and 11:30 p.m. (1/2 hr. unpaid lunch) The shifts shall be posted in accordance with Articles 7.4 (a) (i), 32.1 (a) and 38. 2(a) of the Collective Agreement. *Clarification: start and finishing times will be in thirty (30) minute increments.
Contact Centre. 11.1 We provide a contact centre service to support you in using our products and services. In the event that you have an emergency, the contact centre is able to undertake some basic banking transactions on your behalf, subject to you verifying your identity through our security procedures. This emergency transaction service is not intended for regular use by our customers, and we reserve the right to limit or withdraw this service altogether without prior Notice
Contact Centre. Servus Credit Union may record telephone calls made to the Servus Credit Union contact centre for the purpose of documenting transactions and for quality assurance purposes.
Contact Centre. (Hours of Work) (Monday through Saturday, inclusive) Shifts: Permanent full time employees at the Contact Centre shall normally work forty
Contact Centre. PPNL shall provide a contact centre for the use by its Agents, during the following opening hours: Monday to Friday: 08:00 to 20:00; Saturday: 08:00 to 18:00; and Sunday: 10:00 to 16:00 (such opening hours to be hereinafter defined as “Operating Hours”) Monthly/ No Compensation payable Global
Contact Centre. The Credit Union may record telephone calls made to the Credit Union contact center to document transactions and quality assurance purposes.
Contact Centre. (Hours of Work) (Monday through Saturday, inclusive) Shifts: Permanent full time employees at the Contact Centre shall normally work forty (40) hours per week and eight (8) hours per day and shall be scheduled as follows: *Day Shift Between 7:30 a.m. and 11:30 a.m. to between 4:30 p.m. and 8:30 p.m. (1 hr. unpaid lunch) *Afternoon Shift Between 12:00 p.m. and 3:00 p.m. to between 8:30 p.m. and 11:30 p.m. (1/2 hr. unpaid lunch) The scheduling of hours of work on a Sunday shall be in accordance with the Letter of Agreement- Sunday Openings, provided they are qualified. The shifts shall be posted in accordance with Articles 7.4 (a) (i), 32.1 (a) and 38. 2(a) of the Collective Agreement. *Clarification: start and finishing times will be in thirty (30) minute increments.
Contact Centre. 3.2.1 The Service Provider shall maintain the following contact channels through which Customers can make an enquiry or complaint:
Contact Centre. The successful Operators 24/7/365 manned contact centre would be expected to take bookings from the MaxiTaxi members which must be available at all times.
Contact Centre. 6.1 This Clause 6 of Schedule 5 sets out the requirements in regards to the provision of a Contact Centre to ensure the Supplier is able to provide Equipment and/or Services to Service Users and/or their Carer(s), HCPs and any other Necessary Party under the Contract.
