Common use of Consumer Complaints Clause in Contracts

Consumer Complaints. The parties agree that any network related complaint made by a Consumer (including in relation to Distribution Services) will be managed in accordance with the policy set out in Part B of SCHEDULE 5 –

Consumer Complaints. The parties agree that any network related complaint made by a Consumer (including in relation to Distribution Services) will be managed in accordance with the policy set out in Part B of SCHEDULE 5 –schedule 5.