Common use of COMPLAINTS AND REQUESTS Clause in Contracts

COMPLAINTS AND REQUESTS. All housekeeping concerns and/or requests made to the contractor will be done in writing via e- mail. Concerns and/or requests should be addressed between the Contractor and Building Manager or Director of Facilities Management. A resolution shall be addressed by the contractor within 24 hours. If there is a performance deficiency, a Corrective Action Report (CAR) may be used. Complete this form to report concerns with vendors or commodities. Be sure to furnish as much detail as possible. xxxx://xxx.xxx.xxxxxxxx.xxx/divisionwide/forms.shtml