COMPLAINTS AND GRIEVANCES. 22.01 It is the mutual desire of the parties to this Agreement that reasonable and legitimate complaints and grievances of employees shall be dealt with as quickly as possible.
COMPLAINTS AND GRIEVANCES. (a) A grievance under this Agreement shall be defined as any difference or dispute between the Employer and any employee relating to the interpretation, application or administration of this Agreement, including any questions as to whether the matter is arbitrable and an allegation that this Agreement has been violated.
COMPLAINTS AND GRIEVANCES. A grievance under this Agreement shall be defined as a difference or dispute arising between the Employer and any Employee relating to the interpretation, application or administration of this Agreement, including any questions as to whether the matter is arbitrable and an allegation that this Agreement has been violated. All complaints and grievances shall be taken up in the following manner: Step Number 1 (Verbal) - An Employee having a question or complaint shall refer it to his immediate supervisor within ten (10) calendar days of the actual occurrence leading to the question or complaint. The supervisor shall reply to the Employee, giving the answer to the complaint or question within five (5) calendar days from date of submission. Step Number 2 (Written) - If further action is to be taken an Employee shall refer a written and signed grievance to his immediate supervisor within ten (10) calendar days of the Supervisor’s response in Step One (1). The Supervisor shall reply to the Employee, giving the answer to the complaint or question within fourteen (14) calendar days from date of submission in writing. Step Number 3 - If further action is to be taken, within fourteen (14) calendar days after the decision is given in Step Number 2, the Employee, who may request the assistance of his or her Union Committee member, shall submit the grievance in writing to the Executive Director. A meeting will then be held between the Executive Director or her designated representative and the Employee. It is understood that at such a meeting the Executive Director or her designated representative may have such counsel and assistance as she may desire, and that the Employee may have her Union Committee member and that the Staff Representative may also be present at the request of either the Employee or Employer. The decision of the Executive Director or her designated representative shall be given in writing within fourteen (14) calendar days following the meeting. Step Number 4 - Should the Executive Director fail to render her decision as required in Step Number 3, or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application administration or alleged violation of the Agreement, including any question as to whether a matter is arbitrable, the grievance may be referred to Arbitration by either the Employer or the Union within thirty (30) calendar days after the decision under Step Number 3 is given.
COMPLAINTS AND GRIEVANCES. 7.01 If an employee has a complaint concerning the application, interpretation, administration, or alleged violation of any of the provisions of this Agreement, he/she shall take the matter up orally with his/her immediate Supervisor or designate within five (5) business days after the circumstance giving rise to the complaint. The Supervisor or designate will give his/her answer to the complaint within five (5) business days after it has been brought to his/her attention. (It is understood that an employee has no grievance until he/she has first given his/her Supervisor an opportunity of adjusting the complaint.)
COMPLAINTS AND GRIEVANCES. (a) A grievance under this Agreement shall be defined as any difference or dispute between the Employer and any employee relating to the interpretation, application or administration of this Agreement, including any questions as to whether the matter is arbitrable and an allegation that this Agreement has been violated. All complaints and grievances shall be taken up in the following manner: Step Number An employee having a question or complaint shall refer it to his immediate supervisor within eight (8) working days of the actual occurrence leading to the question or complaint. The supervisor shall reply to the employee, giving the answer to the complaint or question within four (4) working days from date of submission. Step Number If further action is then to be taken, then within five (5) working days after the decision is given in Step Number the employee, who may request the assistance of his or her xxxxxxx, shall submit the grievance in writing to the Administrator. A meeting will then be held between the Administrator or his designated representative and the employee. is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire, and that the employee may have his xxxxxxx and that the Union Representative or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five (5) working days following the meeting. Should the Administrator fail to render his decision as required in Step Number or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration or alleged violation of this Agreement, including any question as to whether a matter is arbitrable, the grievance may be referred to Arbitration by either the Employer or the Union. If no written request for Arbitration is received within five (5) working days after the decision under Step Number is given, or within ten working days following the meeting under Step Number of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances above may be extended by mutual agreement of the parties. In determining the time within which any action is to be taken or completed under the ter...
COMPLAINTS AND GRIEVANCES. 11.01 Parties to this Agreement believe that it is important to adjust complaints and grievances as quickly as possible. Notwithstanding any provision contained in this Article, any nurse and/or the Union may present a complaint at any time without recourse to the formal written procedures herein described.
COMPLAINTS AND GRIEVANCES. The Parties acknowledge and agree that complaints and grievances shall be managed as follows: Complaints against Practitioner for suspected unprofessional conduct including providing services outside the scope of Practitioner’s PMA license shall be reported to the Pastoral Medical Association (See contact information at bottom) and shall be addressed and resolved through PMA’s administrative ecclesiastical process. For all other complaints, disagreements and grievances, Parties agree to use their best efforts to resolve their dispute privately and if that fails, the sole recourse shall be resolution through arbitration, and the decision pursuant to arbitration shall be final and binding. Arbitration may be sought through the National Center for Life and Liberty at xxx.xxxx.xxx or through an arbitrator mutually agreed upon by the Parties. Jurisdiction for enforcement of arbitration decisions shall be the state/jurisdiction where services were or are provided.
COMPLAINTS AND GRIEVANCES. 8.01 It is the mutual desire of the parties that complaints or grievances shall be resolved as promptly as possible.
COMPLAINTS AND GRIEVANCES. 12.1 It is the mutual desire of the parties hereto that complaints of nurses covered by this Collective Agreement shall be adjusted as quickly as possible. Such complaints shall be acted upon in the following manner and sequence:
COMPLAINTS AND GRIEVANCES. The purpose of this policy is to secure at the lowest possible administrative level and as expediently as possible, equitable solutions to the problems that may from time to time arise affecting the welfare or working conditions of teachers. Both parties agree that these proceedings shall be kept as informal and confidential as may be appropriate at any level of the policy.
