Common use of Complaints and Disputes Clause in Contracts

Complaints and Disputes. 1. All disputes are subject to the provisions of the Code relating to disputes. 2. Where a dispute arises out of or in connection with performance of this Agreement both parties, acting in good faith, will use all reasonable endeavours to bring the issue to the attention of the other party in a timely fashion and in any instance not more than 30 days after the event occurs which leads to the dispute. 3. Notification will include: (a) nature of the complaint (b) that the aggrieved party wishes to resolve the dispute in accordance with this Agreement (c) desired resolution. 4. The party receiving the complaint will in writing notify the other party that they have received the complaint within five days and articulate steps intended to resolve the dispute. 5. Any complaints arising under this Agreement must, in the case of the Processor, in the first instance be referred to the Processor’s Internal Complaints Handling Officer for resolution under the Processor’s complaint handling procedure set out in Annexure 2. 6. Where a notification of a dispute is made to the other party to this Agreement both parties will act, in good faith, to resolve the dispute. 7. If after attempting to resolve the dispute, and in any instance not before the elapse of 60 days after notification, the parties are not reconciled, both parties agree to subordinate themselves to a mediation process as articulated in the Code. 8. 🞏 (tick if it applies) Any disputes arising under or in any way resulting from this Agreement which cannot be resolved in mediation under clause 15(7) shall be referred to arbitration conducted.

Appears in 4 contracts

Samples: www.floridiacheese.com.au, floridiacheese.com.au, floridiacheese.com.au

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Complaints and Disputes. 1. All disputes are subject to the provisions of the Code relating to disputes. 2. Where a dispute arises out of or in connection with performance of this Agreement both parties, acting in good faith, will use all reasonable endeavours to bring the issue to the attention of the other party in a timely fashion and in any instance not more than 30 days after the event occurs which leads to the dispute. 3. Notification will include: (a) nature of the complaint (b) that the aggrieved party wishes to resolve the dispute in accordance with this Agreement (c) desired resolution. 4. The party receiving the complaint will in writing notify the other party that they have received the complaint within five days and articulate steps intended to resolve the dispute. 5. Any complaints arising under this Agreement must, in the case of the Processor, in the first instance be referred to the Processor’s Internal Complaints Handling Officer for resolution under the Processor’s complaint handling procedure set out in Annexure 2, in accordance with section 43(1) of the Code. 6. Where a notification of a dispute is made to the other party to this Agreement both parties will act, in good faith, to resolve the dispute. 7. If after attempting to resolve the dispute, and in any instance not before the elapse of 60 days after notification, the parties are not reconciled, both parties agree to subordinate themselves to a mediation process as articulated in the Code, in accordance with section 43(3) of the Code. 8. 🞏 (tick if it applies) Any disputes arising under or in any way resulting from this Agreement which cannot be resolved in mediation under clause 15(17(77) shall be referred to arbitration conducteconducted in accordance with section 46 of the Coded.

Appears in 3 contracts

Samples: Milk Supply Agreement, Supply Agreement, Supply Agreement

Complaints and Disputes. 1. All disputes are subject to the provisions of the Code relating to disputes. 2. Where a dispute arises out of or in connection with performance of this Agreement both parties, acting in good faith, will use all reasonable endeavours to bring the issue to the attention of the other party in a timely fashion and in any instance not more than 30 days after the event occurs which leads to the dispute. 3. Notification will include: (a) nature of the complaint (b) that the aggrieved party wishes to resolve the dispute in accordance with this Agreement (c) desired resolution. 4. The party receiving the complaint will in writing notify the other party that they have received the complaint within five days and articulate steps intended to resolve the dispute. 5. Any complaints arising under this Agreement must, in the case of the Processor, in the first instance be referred to the Processor’s Internal Complaints Handling Officer for resolution under the Processor’s complaint handling procedure set out in Annexure 2, in accordance with section 43(1) of the Code. 6. Where a notification of a dispute is made to the other party to this Agreement both parties will act, in good faith, to resolve the dispute. 7. If after attempting to resolve the dispute, and in any instance not before the elapse of 60 days after notification, the parties are not reconciled, both parties agree to subordinate themselves to a mediation process as articulated in the Code, in accordance with section 43(3) of the Code. 8. 🞏 (tick if it applies) Any disputes arising under or in any way resulting from this Agreement which cannot be resolved in mediation under clause 15(17(77) shall be referred to arbitration conducteconducted in accordance with section 46 of the Coded.

Appears in 2 contracts

Samples: Milk Supply Agreement, Milk Supply Agreement

Complaints and Disputes. 1. All disputes are subject to the provisions of the Code relating to disputes. 2. Where a dispute arises out of or in connection with performance of this Agreement both parties, acting in good faith, will use all reasonable endeavours to bring the issue to the attention of the other party in a timely fashion and in any instance not more than 30 days after the event occurs which leads to the dispute. 3. Notification will include: (a) nature of the complaint (b) that the aggrieved party wishes to resolve the dispute in accordance with this Agreement (c) desired resolution. 4. The party receiving the complaint will in writing notify the other party that they have received the complaint within five days and articulate steps intended to resolve the dispute. 5. Any complaints arising under this Agreement must, in the case of the Processor, in the first instance be referred to the Processor’s Internal Complaints Handling Officer for resolution under the Processor’s complaint handling procedure set out in Annexure 2. 6. Where a notification of a dispute is made to the other party to this Agreement both parties will act, in good faith, to resolve the dispute. 7. If after attempting to resolve the dispute, and in any instance not before the elapse of 60 days after notification, the parties are not reconciled, both parties agree to subordinate themselves to a mediation process as articulated in the Code. 8. 🞏 (tick if it applies) Any disputes arising under or in any way resulting from this Agreement which cannot be resolved in mediation under clause 15(7) shall be referred to arbitration conducted.

Appears in 2 contracts

Samples: www.floridiacheese.com.au, www.floridiacheese.com.au

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Complaints and Disputes. 1. All disputes are subject to the provisions of the Code relating to disputes. 2. Where a dispute arises out of or in connection with performance of this Agreement both parties, acting in good faith, will use all reasonable endeavours to bring the issue to the attention of the other party in a timely fashion and in any instance not more than 30 days after the event occurs which leads to the dispute. 3. Notification will include: (a) nature of the complaint (b) that the aggrieved party wishes to resolve the dispute in accordance with this Agreement (c) desired resolution. 4. The party receiving the complaint will in writing notify the other party that they have received the complaint within five days and articulate steps intended to resolve the dispute. 5. Any complaints arising under this Agreement must, in the case of the Processor, in the first instance be referred to the Processor’s Internal Complaints Handling Officer for resolution under the Processor’s complaint handling procedure set out in Annexure 2, in accordance with section 43(1) of the Code. 6. Where a notification of a dispute is made to the other party to this Agreement both parties will act, in good faith, to resolve the dispute. 7. If after attempting to resolve the dispute, and in any instance not before the elapse of 60 days after notification, the parties are not reconciled, both parties agree to subordinate themselves to a mediation process as articulated in the Code, in accordance with section 43(3) of the Code. 8. 🞏🗹 (tick if it applies) Any disputes arising under or in any way resulting from this Agreement which cannot be resolved in mediation under clause 15(17(77) shall be referred to arbitration conducteconducted in accordance with section 46 of the Coded.

Appears in 1 contract

Samples: Milk Supply Agreement

Complaints and Disputes. 1. All disputes are subject to the provisions of the Code relating to disputes. 2. Where a dispute arises out of or in connection with performance of this Agreement both parties, acting in good faith, will use all reasonable endeavours to bring the issue to the attention of the other party in a timely fashion and in any instance not more than 30 days after the event occurs which leads to the dispute. 3. Notification will include: (a) nature of the complaint (b) that the aggrieved party wishes to resolve the dispute in accordance with this Agreement (c) desired resolution. 4. The party receiving the complaint will in writing notify the other party that they have received the complaint within five days and articulate steps intended to resolve the dispute. 5. Any complaints arising under this Agreement must, in the case of the Processor, in the first instance be referred to the Processor’s Internal Complaints Handling Officer for resolution under the Processor’s complaint handling procedure set out in Annexure 2, in accordance with section 43(1) of the Code. 6. Where a notification of a dispute is made to the other party to this Agreement both parties will act, in good faith, to resolve the dispute. 7. If after attempting to resolve the dispute, and in any instance not before the elapse of 60 days after notification, the parties are not reconciled, both parties agree to subordinate themselves to a mediation process as articulated in the Code, in accordance with section 43(3) of the Code. 8. 🞏 (tick if it applies) Any disputes arising under or in any way resulting from this Agreement which cannot be resolved in mediation under clause 15(17(77) shall be referred to arbitration conducteconducted in accordance with section 46 of the Coded.

Appears in 1 contract

Samples: Supply Agreement

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