Common use of Complaints and Dispute Resolution Clause in Contracts

Complaints and Dispute Resolution. Please contact a Residents Energy customer service representative by telephone or via email if you have questions or concerns regarding your xxxx or our service. If you are not satisfied with our initial attempt to resolve the problem, we ask that you request to have your issue escalated within our organization. If you remain unsatisfied, you may seek assistance from the DPU. Contact information for Residents Energy Customer Care and the DPU can be found above in the Contract Summary portion of this Agreement.

Complaints and Dispute Resolution. Please contact a Residents Energy customer service representative by telephone or via email if you have questions or concerns regarding your xxxx bill or our service. If you are not satisfied with our initial attempt to resolve the problem, we ask that you request to have your issue escalated within our organization. If you remain unsatisfied, you may seek assistance from the DPU. Contact information for Residents Energy Customer Care and the DPU can be found above in the Contract Summary portion of this Agreement.