Complaint Stage. It is the mutual desire of the Parties that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood that no employee has a grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.
Complaint Stage. An employee who feels aggrieved should attempt to resolve the matter informally with their Supervisor. A grievance will not be considered at Step One or higher unless it included evidence of an attempt to resolve the matter at the complaint stage.
Complaint Stage. L14.3.1 If a Teacher is unable to resolve a complaint by informal discussion with the Teacher’s Principal or supervisor, then the Teacher, with the concurrence of the Teacher’s Bargaining Unit Executive or recognized representative, may initiate a complaint within twenty-five (25) days of the day the cause of the complaint becomes known, or reasonably ought to have been known, with the appropriate Principal or supervisor who shall answer the complaint within five (5) days of the receipt of the complaint.
Complaint Stage. A Member, with the concurrence of the Bargaining Unit, may initiate a complaint within fifteen (15) days of the Member becoming aware of the circumstances giving rise to the complaint. The complaint would be made initially to the immediate supervisor (the Principal in the case of all Teachers) who shall answer the complaint in writing within five (5) days after receipt of the complaint.
Complaint Stage. If an Employee has a grievance the Employee shall first discuss the matter with the immediate Supervisor, accompanied by a Union Xxxxxxx, if the Employee so wishes. No grievance shall be deemed to exist until the complaint has been discussed by the Employee and the immediate Supervisor, at a suitable time to be fixed by the Supervisor, within two (2) working days of the date of the request for such a discussion. The Supervisor's written answer shall be given within five (5) working days after the said discussion. If no written reply is received the grievance may be filed at Step one (1).
Complaint Stage. It is the mutual desire of the parties that complaints and differences be dealt with in a quick fashion. A nurse will discuss her complaint with her supervisor within five (5) days after the circumstances have occurred or ought reasonably to have come to the attention of the nurse. The supervisor shall reply in writing within five (5) days. If the matter is not resolved, it shall be taken up as a grievance. It is generally understood that a nurse has no grievance until she has first given the employer an opportunity to adjust her complaint.
Complaint Stage. Employees are encouraged to discuss all problematic situations with their immediate supervisor as soon as possible, with the aim of finding a solution. As a result, any complaint shall first be discussed with the appropriate Supervisor of the Employee(s) concerned. The Employee(s) concerned shall try to resolve the matter with the appropriate Supervisor and if they wish may be accompanied by a representative of the Union with a view to settling the matter promptly at the local level.
Complaint Stage. Prior to the submission of a grievance, the nurse affected shall discuss her complaint with her manager in order to provide the manager with an opportunity to rectify the problem. The nurse shall discuss the complaint with her manager within five (5) working days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the nurse. Failing settlement within ten (10) working days, the complaint may then be taken up as a grievance within five (5) working days following the manager’s decision. The grievance shall be processed in the following manner and sequence: Step #1 The nurse may submit a written grievance, signed by the nurse, to the Director of his/her division (or designate). The grievance shall identify the nature of the grievance and the remedy sought and shall identify the provisions of the Agreement which are alleged to be violated. The Director of his/her division (or designate) will meet with one or more members of the grievance committee and/or the nurse and will deliver a decision in writing within ten (10) working days following the day on which the grievance was presented. Failing settlement, then: Step #2 Within five (5) working days following the decision under Step #1, the nurse may submit the written grievance to the Department Head (or designate). The Department Head (or designate) will meet with the grievance committee and/or the nurse and will deliver a decision in writing within ten (10) working days from the date on which the written grievance was presented. Failing settlement, then: Step #3 Within five (5) working days following the decision in Step #2, the grievance may be submitted in writing to the Chief Administrative Officer (or designate). The Chief Administrative Officer (or designate) will meet with the grievance committee and/or the nurse and will deliver a decision in writing within ten (10) working days from the date on which the written grievance was presented. Should no settlement be reached within five (5) working days, then the next step in the Grievance Procedure may be taken within five (5) working days thereafter.
Complaint Stage. It is the mutual desire of the parties that complaints of Casual Instructors shall be addressed as quickly as possible and it is agreed that a Casual Instructor and a Xxxxxxx or a Xxxxxxx representing a group of Casual Instructors, shall first present a complaint to the Director of YUELI or designate to provide an opportunity of resolving the complaint. Such complaint shall be presented to the Director or designate within twenty (20) calendar days of being aware of the circumstance at issue. If the complaint is resolved at this stage, the resolution will be communicated in writing by the Director or designate within seven (7) calendar days of the meeting at which the complaint was presented and the complainant will confirm in writing acceptance of the resolution within seven (7) calendar days.
Complaint Stage. If an employee has a complaint, it shall be discussed with their Supervisor within five (5) working days after the circumstances giving rise to the complaint or ought to have reasonably come to the attention of the employee. An employee presenting a complaint to the supervisor may be accompanied by a xxxxxxx. Attempts at such informal settlement of complaints shall not exceed five (5) working days. In the event the complaint is not resolved, the steps of the Grievance Procedure may be invoked.
