Classification of Problems Sample Clauses

Classification of Problems. Service Provider shall classify each problem encountered by Customer according to the following definitions and will use reasonable commercial efforts to address the problem in accordance with such classification according to the table below.
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Classification of Problems. 1. The classification of all problems shall be in accordance with the following guide lines. The classification of an actual problem will be agreed between the Seller and CCG. In case of disagreement the classification by CCG shall prevail.
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Classification of Problems. 2. For any problem class the Seller guarantees the TTR-figures as stated in the table below.
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Classification of Problems. Based on communications between Insurint and Vendor under Section 2.2 above, Insurint shall determine, in accordance with the following table, the “Severity Level” of the Problem. Severity Level Definition
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Classification of Problems. Lacework shall classify each problem reported by Customer according to the following definitions and will use commercially reasonable efforts to address the problem in accordance with such classification according to the table below. Priority code Priority Description Initial Response Times P1 Mission Critical. Core/essential services are down, causing critical impact to business operations; no workaround available. Lacework will provide a status update by email within 2 hours of receiving notification from Customer of the P1. P2 High. Core/essential services are significantly degraded and/or impacting significant aspects of business operations; no Lacework will provide a status update by e-mail within 4 hours of receiving notification from Customer of the P2 issue. commercially reasonable work around available. P3 Medium. Significantly slow response or delays; core/essential service performance is impaired but still materially functional. Lacework will provide a status update by e-mail, within 8 hours of receiving notification from Customer of the P3 issue.
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Classification of Problems. STS shall classify any problems reported by Customer according to the following categories:
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Classification of Problems. Lacework shall work with Customer to classify each problem based on the business impact reported by Customer and will address the problem in accordance with such classification during the Support Hours, according to the table below: Priority Code Priority Description Initial Response Times Standard Premium Signature P1 Mission Critical. Core/essential services are down, causing critical impact to business operations; no workaround available. Lacework will provide a status update by email within 2 hours of receiving notification from Customer of the P1. Lacework will provide a status update by email within 2 hours of receiving notification from Customer of the P1. Lacework will provide a status update by email within 1 hour of receiving notification from Customer of the P1. P2 High. Core/essential services are significantly degraded and/or impacting significant aspects of business operations; no commercially reasonable work around available. Lacework will provide a status update by email within 4 hours of receiving notification from Customer of the P2 issue. Lacework will provide a status update by email within 4 hours of receiving notification from Customer of the P2 issue. Lacework will provide a status update by email within 2 hours of receiving notification from Customer of the P2 issue. P3 Medium. Significantly slow response or delays; core/essential service performance is impaired but still materially functional. Lacework will provide a status update by email, within 8 hours of receiving notification from Customer of the P3 issue. Lacework will provide a status update by email, within 8 hours of receiving notification from Customer of the P3 issue. Lacework will provide a status update by email, within 4 hours of receiving notification from Customer of the P3 issue. P4 Low. No material Customer impact; documentation errors or exclusions or cosmetic or other non- substantive service or user interface issues; core/essential services are unaffected. Lacework will use commercially reasonable efforts to provide a status update by email 24 hours of receiving notification from Customer of the P4 issue. Lacework will use commercially reasonable efforts to provide a status update by email 24 hours of receiving notification from Customer of the P4 issue. Lacework will use commercially reasonable efforts to provide a status update by email 12 hours of receiving notification from Customer of the P4 issue.
Sample 1
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Classification of Problems 
Sample 1

Related to Classification of Problems

  • Adoption of Procedures State Street and each Fund may from time to time adopt such procedures as they agree upon, and State Street may conclusively assume that no procedure approved or directed by a Fund, a Fund’s or Portfolio’s accountants or other advisors conflicts with or violates any requirements of the prospectus, articles of incorporation, bylaws, declaration of trust, any applicable law, rule or regulation, or any order, decree or agreement by which the Fund may be bound. Each Fund will be responsible for notifying State Street of any changes in statutes, regulations, rules, requirements or policies which may impact State Street responsibilities or procedures under this Agreement.

  • Recognition of the U.S. Special Resolution Regimes (a) In the event that any Underwriter that is a Covered Entity becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer from such Underwriter of this Agreement, and any interest and obligation in or under this Agreement, will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if this Agreement, and any such interest and obligation, were governed by the laws of the United States or a state of the United States.

  • Procedural Matters The Trustee may maintain a proceeding even if it does not possess any of the Notes or does not produce any of them in such proceeding. A delay or omission by the Trustee or any Holder in exercising any right or remedy following an Event of Default will not impair the right or remedy or constitute a waiver of, or acquiescence in, such Event of Default. All remedies will be cumulative to the extent permitted by law.

  • Valuation of Property (i) Should the purchase price specified in the Transfer Notice be payable in property other than cash or evidences of indebtedness, the Holders shall have the right to pay the purchase price in the form of cash equal in amount to the fair market value of such property.

  • Construction of Provisions Although certain provisions of this Agreement contain express language which precludes the Servicer's recovery of, or reimbursement for, expenses incurred hereunder, no inference to the contrary shall be drawn from absence of such, or similar, language in any other provision hereof regarding expenses.

  • Allocation of Profits Profits for any Year shall be allocated in the following order and priority:

  • Notification; Procedural Matters Promptly after receipt by an Indemnified Party under Section 3.1 of notice of any claim or the commencement of any action, such Indemnified Party shall, if a claim in respect thereof is to be made against the Indemnifying Party (or if a claim for contribution is to be made against another party) under Section 3.1, notify the Indemnifying Party (or other contributing party) in writing of the claim or the commencement of such action; provided, however, that the failure to notify the Indemnifying Party (or other contributing party) shall not relieve it from any liability which it may have under Section 3.1 except to the extent it has been materially prejudiced by such failure; and provided, further, however, that the failure to notify the Indemnifying Party shall not relieve it from any liability which it may have to any Indemnified Party (or to the party requesting contribution) otherwise than under Section 3.1. In case any such action is brought against any Indemnified Party and it notifies the Indemnifying Party of the commencement thereof, the Indemnifying Party shall be entitled to participate therein and, to the extent that, by written notice delivered to the Indemnified Party promptly after receiving the aforesaid notice from such Indemnified Party, the Indemnifying Party elects to assume the defense thereof, it may participate with counsel reasonably satisfactory to such Indemnified Party; provided, however, that if the defendants in any such action include both the Indemnified Party and the Indemnifying Party and the Indemnified Party or parties shall reasonably have concluded that there may be legal defenses available to it or them and/or other Indemnified Parties that are different from or additional to those available to the Indemnifying Party, or if the use of counsel chosen by the Indemnifying Party to represent the Indemnified Parties would present such counsel with a conflict of interest, the Indemnified Party or parties shall have the right to select separate counsel to assert such legal defenses and to otherwise participate in the defense of such action on behalf of such Indemnified Party or parties. Upon receipt of notice from the Indemnifying Party to such Indemnified Party of its election so to assume the defense of such action and approval by the Indemnified Party of such counsel, the Indemnifying Party shall not be liable to such Indemnified Party under this paragraph for any legal or other expenses subsequently incurred by such Indemnified Party in connection with the defense thereof, unless (i) the Indemnified Party shall have employed separate counsel (plus any local counsel) in connection with the assertion of legal defenses in accordance with the proviso to the immediately preceding sentence, (ii) the Indemnifying Party shall not have employed counsel reasonably satisfactory to the Indemnified Party to represent the Indemnified Party within a reasonable time after notice of commencement of the action or (iii) the Indemnifying Party shall have authorized the employment of counsel for the Indemnified Party at the expense of the Indemnifying Party. No party shall be liable for contribution with respect to any action or claim settled without its consent, which consent shall not be unreasonably withheld. In no event shall the Indemnifying Party be liable for the fees and expenses of more than one counsel (in addition to any local counsel) separate from its own counsel for all Indemnified Parties in connection with any one action or separate but similar or related actions in the same jurisdiction arising out of the same general allegations or circumstances.

  • Allocation of Profit or Loss All Profit or Loss shall be allocated to the Member.

  • Resolution of Conflicts of Interest; Standards of Conduct and Modification of Duties (a) Unless otherwise expressly provided in this Agreement or any Group Member Agreement, whenever a potential conflict of interest exists or arises between the General Partner or any of its Affiliates, or any member of the Board of Directors, on the one hand, and the Partnership, any Group Member or any Partner, on the other, any resolution or course of action in respect of such conflict of interest shall be permitted and deemed approved by all Partners, and shall not constitute a breach of this Agreement, of any Group Member Agreement, of any agreement contemplated herein or therein, or of any duty stated or implied by law or equity, if the resolution or course of action in respect of such conflict of interest is (i) approved by Special Approval, (ii) approved by the vote of a majority of the Outstanding Common Units (excluding Common Units owned by the General Partner and its Affiliates), (iii) on terms no less favorable to the Partnership than those generally being provided to or available from unrelated third parties or (iv) fair and reasonable to the Partnership, taking into account the totality of the relationships between the parties involved (including other transactions that may be particularly favorable or advantageous to the Partnership). The General Partner and the Board of Directors may but shall not be required in connection with the resolution of such conflict of interest to seek Special Approval of such resolution, and the General Partner or the Board of Directors, as the case may be, may also adopt a resolution or course of action that has not received Special Approval. If Special Approval is sought, then, notwithstanding any other provision of this Agreement or law that would otherwise apply, (x) the Conflicts Committee will be authorized in connection with its determination of whether to provide Special Approval to consider any and all factors as it determines to be relevant or appropriate under the circumstances and (y) it will be presumed that, in making its decision, the Conflicts Committee acted in good faith, and if Special Approval is not sought and the Board of Directors determines that the resolution or course of action taken with respect to a conflict of interest satisfies either of the standards set forth in clauses (iii) or (iv) above, then it shall be presumed that, in making its decision the Board of Directors, acted in good faith, and, in either case, in any proceeding brought by any Limited Partner or by or on behalf of such Limited Partner or any other Limited Partner or the Partnership challenging such approval, the Person bringing or prosecuting such proceeding shall have the burden of overcoming such presumption. Notwithstanding anything to the contrary in this Agreement or any duty otherwise existing at law or equity, the existence of the conflicts of interest described in the Registration Statement are hereby approved by all Partners and shall not constitute a breach of this Agreement or of any duty hereunder or existing at law, in equity or otherwise.

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