Classification Description. Severity Level 1 (Critical) ● Service is at a standstill – the SSLP Group Ltd System is unavailable ● Inability to send secure emails ● Issues with a third-party supplier (critical to processing) Severity Level 2 (Serious) • Services are significantly impaired and key business processes, such as ability to send secure emails and payslips cannot be conducted without significant delay, but systems are still available • Inability to process emails/payslips for a short period or for a section of Client base • Internal email or telephone systems are unavailable Severity Level 3 (Moderate) • Other services such as support or customisations cannot be carried out without significant delay, but all systems are operational. • Issues with a third-party supplier (non-critical) Severity Level 4 (Minor) • Integration and test/development system issues, minor incidents and enquiries • Queries regarding accounts or problems to access • Cosmetic impact if in relation to Client customisation The target time for SSLP Group Ltd to respond to all faults is outlined in Table 2, the target time being from fault notification by Client or SSLP Group Ltd. SSLP Group Ltd will update the Client at the target interval indicated until a solution is found. Table 2 Classification Step 1 (Identify Source) Step 2 (Resolution) Step 3 (Permanent Fix) Third Party Level 1 (Critical) 60 minutes Acknowledge and communicate incident to Client via ‘Incident Report’. Immediate and continuing efforts but in no event more than 2 hours to update ‘Incident Report’ and no more than 3 hours for a Temporary Fix to resolve the issue. Within 1 calendar day Within 3 days with at least daily updates. Level 2 (Serious) 60 minutes As above 4 hours Within 5 calendar days or to an agreed schedule Within 1 week daily updates Level 3 (Moderate) 5 hours 1 calendar day Within 5 calendar days or to an agreed schedule Weekly updates with demonstrabl e progress at each update Level 4 (Minimal) 1 business day On a time-available basis On a planned scheduled basis On a planned and scheduled basis as part of developmen t cycle
Classification Description. Section 1. The Employer shall develop all job descriptions and determine the classifications for said descriptions. All job descriptions shall be in writing with a complete set of said descriptions retained by the Employer and the Union.
Classification Description. Pharmacist A Pharmacist is an Employee who holds an appropriate Bachelor of Pharmacy and general registration as a Pharmacist by XXXXX and is employed and practising as a Pharmacist within a hospital dispensary. A Pharmacist’s areas of responsibility or focus at all grades may include: (i) General dispensing of medications and Dispensary/Pharmacy management (ii) Xxxx-based clinical pharmacy support and professional pharmacy guidance (iii) Manufacturing/compounding and oncology services (iv) Support and guidance to more junior pharmacy team members. Intern Pharmacist An Intern Pharmacist is an Employee who: (i) Has satisfied the examination requirements of an accredited course of study leading to registration as a pharmacist; and (ii) Holds provisional registration as a Pharmacist with the Australian Health Regulation Agency (XXXXX); and (iii) Is completing a Pharmacy Board of Australia (Board) accredited intern training program (ITP) during their supervised practice period; and (iv) Is completing a period of supervised practice (internship) which has been approved by the Board during their provisional registration; and (v) Is not yet eligible for General Registration as a Pharmacist with XXXXX. Pharmacist Grade 1 A Pharmacist Grade 1 works under the general direction and support of more experienced Pharmacist(s), which may include but are not limited to, the Pharmacy Area Manager or Pharmacy Operations Manager, who may not always be working at the site. Work is initially performed with professional support by a more experienced professional however, this support is expected to reduce as post registration hospital pharmacy experience increases. An experienced Pharmacist Grade 1 can contribute to outcomes requiring multi-disciplinary team input and assist with complex problem solving either independently or under the guidance of more experienced Pharmacists if required. Pharmacist Grade 2 A Pharmacist Grade 2 would usually have four years of full-time post-registration experience as a hospital dispensary Pharmacist or Pharmacist who has worked in a recognised equivalent clinical health services facility or setting. In addition to responsibilities of a Pharmacist Grade 1, a Pharmacist Grade 2 will independently undertake both routine and more complex clinical practice with limited professional supervision. Responsibilities at this level can include: (i) Supervision of less experienced Pharmacists and Interns; (ii) Providing advice to medical teams regarding p...
Classification Description. Xxxxxxxxxx An Employee who oversees the supervision of leading hands, trades people including mechanics, trade assistant, store person and general labourers within the workshop. Effectively manages all people aspects of the workshop including but not limited to, providing feedback on performance, effectively managing employee tasks including on time deliverables, standard of work, compliance with regulations and company standards. Leading Hand Employee who directly supervises trades people including mechanics, trade assistant and general labourers. Effectively manages all people aspects of the workshop including but not limited to, providing feedback on performance, effectively managing employee tasks including on time deliverables, standard of work, compliance with regulations and company standards. Trades Person Employee who is a qualified heavy vehicle trade mechanic who holds a trade certificate or tradespersons rights certificate. A Tradesperson performs work under limited supervision either individually or in a team environment; understands and applies quality control techniques; exercises good interpersonal and communications skills, performs work which while primarily involving the skills of the employee’s trade is incidental or peripheral to the primary task and facilitates the completion of the whole task, provided that such incidental or peripheral work does not require additional formal technical training. Inspects products and/or materials for conformity with established operational standards. Perform other duties as listed in Greyhound’s Tradesperson’s Position Description and or requested that are within my skill set and ability. Trades Person Level 2 Employees at this level have proficient Greyhound technical experience and can work unsupervised on all shifts if required. Employee who is a qualified heavy vehicle trade mechanic who holds a trade certificate or tradespersons rights certificate. A Tradesperson as this level can before unsupervised work; understands and applies quality control techniques; exercises good interpersonal and communications skills, performs work which while primarily involving the skills of the employee’s trade is incidental or peripheral to the primary task and facilitates the completion of the whole task, provided that such incidental or peripheral work does not require additional formal technical training. Inspects products and/or materials for conformity with established operational standards. Perform other dut...
Classification Description. First Aid Officers Designated First Aid Officer responsible for a First Aid Kit in a workplace of 25 or more people $568a year Senior First Aid Officer Employee designated in charge of First Aid Room NB. Allowance not available where a First Aid qualification is part of an essential job requirement eg. AMSA Certificate, Coxswain’s Certificate $856 a year Community Language Allowance Scheme (CLAS) Applies to designated staff who are able to give language assistance and have passed the CLAS examination $886 a year On call allowance Shipping Safety staff who are rostered to be on call, in the event of an emergency, outside core hours $0.62 an hour and at weekends and on Public Holidays The following allowances are determined by NSW Maritime: Classification Description $ rate Environmental Services Master 5 allowance Superable skill allowance based on holding Master 5 Qualification to carry out duties on specific Environmental Services vessels $5,767 a year Allowance – Caravan, Tent & Boat Applies to staff required to camp out or make use of caravans or boats for overnight accommodation in the course of their duties, when motel/hotel accommodation is neither available nor appropriate, Daily allowance of $33.60 or any other amount as determined from time to time by NSW Maritime The clause should be read in conjunction with sub clause 1.10.2 of this Agreement.
Classification Description. (a) A description for each classification covered by this Agreement will be developed and maintained by the District and posted on the District’s website.
Classification Description. Section 1. Each position will be assigned to the appropriate classification on the basis of its knowledge, skills, and abilities.
Classification Description. CW 1 An employee with less than 12 month's experience General Labourer CW 2 An employee having the skills, qualifications and competency and substantially assigned to exercise the following duties: Skilled General Labourer Basic servicing, maintenance of surface plant and equipment Storeperson - care, maintenance and storage of all tools and equipment Utilising tools & equipment in support of Construction Workers Level CW3 and above Compaction plant up to 8 Xxxxx XX 3 Basic Rigging Basic Scaffolding Dogging Concrete Worker / Finisher Shotcreter Pipe and Conduit Laying Steel Fixer Plant operator able to operate one or multiple minor plant and equipment ancillary to civil construction works, including: o Bobcat; o Forklift; o Telehandler; o Trucks up to 20 Tonne capacity (payload); o Cranes up to 25 Tonne; o Excavator up to 8 Tonne; o Backhoe; o Compaction plant > 8 Tonnes up to 25 Tonnes; o Hiab Operator CW 4 Intermediate Rigging Intermediate Scaffolding Concrete pump operator Experienced Plant Operator able to operate one or multiple plant and equipment ancillary to civil construction works, including: o Cranes > 25 Tonne up to 50 Tonne; o Grader up to 137kw (Cat 12 and below); o Excavators up to .5 cubic metre capacity (> 8 Tonne and up to 20 Tonne operating weight); o Crawler Tractors up to 180kw (CAT D7 and below); o Scraper Loader up to 15 cubic metre heaped capacity (less than CAT 621); o Loaders up to 135kw (CAT 950 and below); o Trucks over 20 Tonne capacity (payload); o Compaction plant over 25 Tonne; CW 5 Leading Hand Employees engaged as a tradesperson (trade qualified) Formsetter Advanced Rigger or Scaffolder Advanced Plant Operator able to operate one or multiple plant and equipment ancillary to civil construction works, including: o Cranes > 50 Tonne up to 80 Tonne; o Grader over 137kw (Cat 14 and above); o Excavators over .5 cubic metre capacity (> 20 Tonne operating weight); o Crawler Tractors over 180kw (CAT D8 and above); o Scraper Loader over 15 cubic metre heaped capacity (Cat 621 and above); o Loaders over 135kw (CAT 960 and above); o Extruded barrier / slip-form machine;
Classification Description. 1. The classification description is contained in Appendix A. In the event there is a need for a classification not listed in Appendix A, the District and the Administrator’s Unit will engage in consultation.
Classification Description. Grade 1 Process Worker, Packer, Labourer, Assembler Grade 2 Labourer, Cleaner, Yard Hand, Electronic Assembler Grade 3 Van Driver, Data Entry Grade 4 Forklift Driver, MR Xxxxxx, Administrator Grade 5 MIG Welder 2nd Class, HR Driver, Trades Assistant Grade 6 Xxxxxxxxxx, TIG Welder 2nd Class, HC Driver Grade 7 Xxxxxx, Xxxxxxxxx, Xxxxxx, Cabinet Maker Grade 8 Boilermaker, Welder, Fitter, Electrical Fitter, Plumber, B Grade Electrician Grade 9 Toolmaker Grade 10 E Grade Electrician APPENDIX 3 The following terms are not incorporated by reference into this Agreement: Award Excluded clauses Metal, Engineering and Associated Industries Award 1998 Part I: 2.2.2(c)(ii), 2.2.5, 3.1.2, 3.2.1(b), 3.2.5, 4.2.3, 4.2.8, 5.1.3(c)(ii), 5.1.3(g), 5.1.3(d), 5.1.3(e), 5.8.4(a), 5.8.5(b), 7.1.6(b), 7.4.10(d), 7.5.3 and 7.5.5. Part III: 9.2.1 Metal, Engineering and Associated Industries (Superannuation) Award 2000 10.1.2 (final sentence only). Storage Services - General - Award 1999 7.1, 9.6, 8.2.1, 17.5.1, 17.6.2, 27.5.2, 29.10.4, 31.1.3 and 31.5.1 (reference to Union Picnic Day only) and 31.7. National Building and Construction Industry Award 2000 4.15.7, 10.1.2, 11.1, 11.2, 11.4, 12.3, 13.4.3 – 13.4.4, 19.1.5, 19.3.3(a), 21.5, 21.10.1, 21.11.1(d), 25.1.10, 27.2.4(b), 27.2.5(b), 27.3.2, 28.1.1(a) – (d), 32.2.4, 32.2.5, 32.11, 36.1.2 (reference to Union Picnic Day only), 36.1.3(e)(i), 36.9, 36.10, 38.13.7, 38.13.8, Appendix A 1.10.2 and 1.15. National Metal and Engineering On-site Construction Industry Award 2002 10.1, 10.2, 10.4, 12.2.3, 12.2.4, 19.5 (final sentence only), 21.2.1 (final sentence only), 23.3.2 (final sentence only), 25.4, 30.2.2, 31.4.4 (second paragraph only), 31.5.6, 34.7.1, 34.8, 34.9, 34.10.1 (a) and (b), 34.10.3, 34.13.4, 35.5 and Appendix C 8.1.3. Transport Workers (Mixed Industries) Award 2002 11.2, 12.2.4, 13, 15.4.6, 21.4.1, 21.5.2, 23.8.1(b) (second sentence only), 24.17, 25.4, 27.4.1 (second sentence only), 32.2.3, 32.11.6, 34.9.3 and 35.8. Rubber, Plastic and Cable Making Industry – General - Award 1998 9.2, 10.2.3, 10.5.2, 12.1.2, 13.2, 15.3.2 – 15.3.8, 34.6.2, 38.5 and 36.10.4.
