Change Request Management Sample Clauses

Change Request Management. A Change Request will be raised based on the need to change a system baseline or the need to cater to a new requirement. The system baseline is the agreed/delivered functionality of the system as set forth in the Program Specifications. Planet Payment will advise Acquirer on the Change Management process that is to be followed at the time of requesting change to system baseline or to address a new requirement. With the exception of new business related change request which will be submitted by Acquirer, Planet Payment will arrange for other change requests. The following are examples of change requests: · Development of a new Acquirer business or Acquirer operations report from an existing system (Acquirer) * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. · Application system or service enhancements to cater to a new requirement from Acquirer (Acquirer) · Proposed changes to the specific implementation of Acquirer Program for Acquirer (Planet Payment) comprising material modifications or deletions to the functionality of the services. The following shall not require a change request by Planet Payment for the purposes of this Agreement. Changes by Planet Payment in the following circumstances. · As may be necessary on an emergency basis to maintain the continuity of the services. · If the proposed change is de minimis · Changes necessary to implement the twice yearly Card Association compliance changes and any other changes mandated by the Card Associations. · Routine patches and bug fixes
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Change Request Management. The supplier classification is conducted on the basis of these processes for assessment in accordance with Appendix 1. The results of the process assessments are to be presented in accordance with Appendix 2. In the event of an A classification, the identified discrepancies must be remedied autonomously. In the event of a B or C classification, the supplier must submit a program for improvement to the Project responsible person from Schaeffler for approval, complete with measures, responsible persons and dates. The supplier must also conduct a self-assessment, to verify the effectiveness of the measures taken, and communicate the results of the self-assessment to Schaeffler. 4Software in the context of Functional Safety Depending on the application and corresponding contractual statement with Schaeffler, internationally valid standards must be taken into account for software development activities conducted in the context of functional safety. In particular, these standards include ISO 26262 "Road Vehicles" and ISO 13849 "Safety of machinery – Safety-related parts of control systems", as well as IEC 61508 "Functional safety of electrical/ electronic/ programmable electronic safety-related systems", which does not relate to a specific sector. 5Term This Quality Assurance Agreement is effective once it has been signed by both contract parties and is valid for an indefinite period. It applies to the full extent of the business relationship between the contract parties involved. 6Termination The Quality Assurance Agreement may be terminated in writing with twelve months notice if notice is submitted by the end of the month. The termination of this agreement has no effect on the continued validity of any agreements made between the contract parties under the scope of this Quality Assurance Agreement. The conditions of this agreement will continue to apply to such agreements. 7General Any changes and additions to the agreement must be given in writing. The contractual relationship is governed by German law, excluding its conflict of law rules. The competent court of jurisdiction is Nuremberg, Germany. However, the customer is also entitled to file an action against the supplier at another competent court. If a contractual provision is or becomes ineffective, the validity of other provisions will remain unaffected. The contract parties commit themselves, in good faith and within the scope of what is reasonable, to replace ineffective provisions with effective reg...
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Change Request Management. It may become necessary to amend the SOW for various reasons. In the event either party desires to change the SOW, the following procedures will apply:
Sample 1
Change Request Management. The supplier classification is conducted on the basis of these processes for assessment in accordance with Appendix 1. The results of the process assessments are to be presented in accordance with Appendix 2. In the event of an A classification, the identified discrepancies must be remedied autonomously. In the event of a B or C classification, the supplier must submit a program for improvement to the Project responsible person from Schaeffler for approval, complete with measures, responsible persons and dates. The supplier must also conduct a self-assessment, to verify the effectiveness of the measures taken, and communicate the results of the self-assessment to Schaeffler. Software in the context of Functional Safety Depending on the application and corresponding contractual statement with Schaeffler, internationally valid standards must be taken into account for software development activities conducted in the context of functional safety. In particular, these standards include ISO 26262 "Road Vehicles" and ISO 13849 "Safety of machinery – Safety-related parts of control systems", as well as IEC 61508 "Functional safety of electrical/ electronic/ programmable electronic safety-related systems", which does not relate to a specific sector. Term This Quality Assurance Agreement is effective once it has been signed by both contract parties and is valid for an indefinite period. It applies to the full extent of the business relationship between the contract parties involved.
Sample 1
Change Request Management. Should the need for a change to Project scope, schedule, and/or cost be identified during the Project, the change will be brought to the attention of the Steering Committee and an assessment of the change will occur. While such changes may result in additional costs and delays relative to the schedule, some changes may result in less cost to the City; for example, the City may decide it no longer needs a deliverable originally defined in the Project. The Change Request will include the following information: City of Zephyrhills Tyler Technologies, Inc. Page | 4 ▪ The nature of the change. ▪ A good faith estimate of the additional cost or associated savings to the City, if any. ▪ The timetable for implementing the change. ▪ The effect on and/or risk to the schedule, resource needs or resource responsibilities. The City will use its good faith efforts to either approve or disapprove any Change Request within ten (10) Business Days (or other period as mutually agreeable between Xxxxx and the City). Any changes to the Project scope, budget, or timeline must be documented and approved in writing using a Change Request form. These changes constitute a formal amendment to the Statement of Work and will supersede any conflicting term in the Statement of Work. City of Zephyrhills Tyler Technologies, Inc. Page | 5 Acceptance and Acknowledgement Processes The implementation of a Project involves many decisions to be made throughout its lifecycle. Decisions will vary from higher level strategy decisions to smaller, detailed Project level decisions. It is critical to the success of the Project that each applicable City office or department designates specific individuals for making decisions on behalf of their offices or departments. Both Xxxxx and the City will identify representative project managers. These individuals will represent the interests of all stakeholders and serve as the primary contacts between the two organizations. The coordination of gaining City feedback and approval on Project deliverables will be critical to the success of the Project. The City project manager will strive to gain deliverable and decision approvals from all authorized City representatives. When possible, to ensure an efficient response process, the Xxxxx Project Manager will notify the City Project Manager of an upcoming Deliverable or Control Point to allow the City Project Manager adequate time to align resources for review and to effectively use the review timeline window, in or...
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Related to Change Request Management

  • Change Request Either Landlord or Tenant may request Changes after Landlord approves the Approved Plans by notifying the other party thereof in writing in substantially the same form as the AIA standard change order form (a “Change Request”), which Change Request shall detail the nature and extent of any requested Changes, including (a) the Change, (b) the party required to perform the Change and (c) any modification of the Approved Plans and the Schedule, as applicable, necessitated by the Change. If the nature of a Change requires revisions to the Approved Plans, then the requesting party shall be solely responsible for the cost and expense of such revisions and any increases in the cost of the Tenant Improvements as a result of such Change. Change Requests shall be signed by the requesting party’s Authorized Representative.

  • Change Requests 4.1.1. Either party can request changes to the Service.

  • Contract Management To ensure full performance of the Contract and compliance with applicable law, the System Agency may take actions including:

  • Change Management BellSouth provides a collaborative process for change management of the electronic interfaces through the Change Control Process (CCP). Guidelines for this process are set forth in the CCP document as amended from time to time during this Agreement. The CCP document may be accessed via the Internet at xxxx://xxx.xxxxxxxxxxxxxxx.xxxxxxxxx.xxx.

  • Incident Event and Communications Management a. Incident Management/Notification of Breach - Transfer Agent shall develop, implement and maintain an incident response plan that specifies actions to be taken when Transfer Agent or one of its subcontractors suspects or detects that a party has gained material unauthorized access to Fund Data or systems or applications containing any Fund Data (the “Response Plan”). Such Response Plan shall include the following:

  • Construction Management Landlord or its Affiliate or agent shall supervise the Work, make disbursements required to be made to the contractor, and act as a liaison between the contractor and Tenant and coordinate the relationship between the Work, the Building and the Building’s Systems. In consideration for Landlord’s construction supervision services, Tenant shall pay to Landlord a construction supervision fee equal to three percent (3%) of Tenant’s Costs specified in Section 7.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

  • Project Management Project Management Institute (PMI) certified project manager executing any or all of the following: • Development of Project Charter • Development of project plan and schedule • Coordination and scheduling of project activities across customer and functional areas • Consultation on operational and infrastructure requirements, standards and configurations • Facilitate project status meetings • Timely project status reporting • Address project issues with functional areas and management • Escalation of significant issues to customers and executive management • Manage project scope and deliverable requirements • Document changes to project scope and schedule • Facilitate and document project closeout

  • Account Management 15.1 The Contractor is required to provide a dedicated Strategic Account Manager who will be the main point of contact for the Authority. The Strategic Account Manager will:  Attend quarterly, or as otherwise agreed, review meetings with the Authority, in person at the Authority’s premises or other locations as determined by the Authority  Attend regular catch-up meetings with the Authority, in person or by telephone/videoconference  Resolve any on-going operational issues which have not been resolved by the Contractor or Account Manager(s) and therefore require escalation  Ensure that the costs involved in delivering the Framework are as low as possible, whilst always meeting the required standards of service and quality.

  • Virus Management Transfer Agent shall maintain a malware protection program designed to deter malware infections, detect the presence of malware within the Transfer Agent environment.

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