Change and Release Management Sample Clauses

Change and Release Management. 1. The Parties may propose Change Requests for the T2S Business Application, the T2S Scope Defining Set of Documents and requirements for NSPs. Such proposal shall be made and dealt with in accordance with Schedule 9 (Change and Release Management).
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Change and Release Management. Change and release management processes and activities are inter-related and complementary. A high level description of each is provided below. Change management Services are the activities to ensure that standardized methods and procedures are followed for efficient and prompt handling of all changes. Change management activity is undertaken to minimize the impact of change upon Service quality and improve the day-to-day operations of the organization. Change management covers all aspects of managing the introduction and implementation of all changes affecting the Services and the management processes, tools, and methodologies designed and utilized to support the systems and networks. The change management process includes the following process steps: § Request process § Recording/tracking process § Prioritization process § Responsibility assignment process § Impact/risk assessment process § Review / approval process § Implementation process § Verification (test) process § Release process § Closure process Release management activities take a holistic view of a change to a Service and ensure that all aspects of a release, both technical and non-technical, are considered together. The goals are to: • Plan and oversee the successful rollout of Equipment Refresh and Software Enhancements • Design and implement efficient procedures for distribution and installation Software Enhancements • Ensure that only authorized and tested Software Enhancements are installed Confidential Information Page 16 Symetra Insurance Company (Symetra) August 1, 2009 Schedule 2A—Cross-Functional Services SOW • Ensure that changes are traceable and secure. Implementation and back-out plans shall be documented and approved by Symetra. Master copies of new Software Enhancements shall be secured in a software library and configuration databases shall be updated. The following table identifies each Party’s change management and release management roles and responsibilities. Table 14. Change and Release Management Roles and Responsibilities Change and Release Management Roles and Responsibilities ACS Symetra
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Change and Release Management. 1. The Parties may propose Change Requests for the T2S Business Application and the T2S Scope Defining Set of Documents, requirements for T2S Network Service Providers and specifications for the Value-added Connectivity Services. Such proposal shall be made and dealt with in accordance with Schedule 9.
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Change and Release Management. Supplier will provide Change and Release Management Services with respect to, but not limited to, the following components of the County environment:
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Change and Release Management. In connection with County’s requirements, Supplier shall be solely responsible for and conduct all Change and Release Management activities associated with ensuring that standardized methods and procedures are used for efficient and prompt handling of all Changes and Software Releases in the County environment (e.g., Assets, middleware, Interfaces), in order to minimize the impact of Change upon County operations, improve Service quality, and consequently to improve the day-to-day operations of the County environment (“Change Management” and such services “Change Management Services”). Supplier’s responsibility for Change Management covers all aspects of Managing the introduction and Implementation of all Changes affecting all Services and in utilizing any of the Management processes, tools, and methodologies designed to support the Services and County System components. Although the County may from time to time submit Change Management requests through service tickets, ultimate responsibility for Change and Release Management will remain with Supplier. Supplier shall conduct all Release Management activities associated with providing a holistic view of a Change to an existing Service or addition of new Services to ensure that all aspects of a Release, both technical and non-technical, are considered together by County and the appropriate stakeholders; and to plan and oversee the successful rollout of technologies, and design and Implement efficient procedures for distribution and installation of Changes (“Release Management” (and together with Change Management, “Change and Release Management”) and such services “Release Management Services” and together with Change Management Services, “Change and Release Management Services”). Supplier shall protect the production environment and its Services in its performance of Change and Release Management Services. All Changes must be carried out in a planned and Approved manner, including identifying the specific configuration items and Services affected by the Change, validating County’s Approval for the Change, Implementing the Change, testing the Change, and having a back-out plan should the Change result in an unexpected state of the Service. Supplier’s Change and Release Management Services activities shall ensure that only correct, authorized, and tested Revisions are installed and that Changes are traceable and secure.
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Change and Release Management. The Supplier must define its approach to Change and Release Management which must align with ITIL version 3. The Supplier must ensure that any change to a System is authorised by DfE. The Supplier must document its change and release management process for agreement with DfE. The Supplier will be required to work with DfE to align its change and release management process with DfE’s change and release windows. The Suppliers change and release management process documentation should include (at a minimum): details of change windows; details of pre-planned outages; and release schedules. M1 Marking / Coding of test scripts Marking / coding is an important part of the process for Trialling and Sampling and the use of experienced markers / coders who hold senior positions in the current live test marking hierarchies is important in order to fully develop the coding frames. All materials are coded in Trial marking and in the science Sample so that DfE has a greater depth of information on how pupils have responded. Coding frames are used to describe the coding methodology with markers, as opposed to xxxx schemes, which are used in most live marking scenarios. Markers will input into the development of the coding frames that will eventually be used in the live tests. However, marking Trials requires markers to be aware of the types of misconceptions pupils have, to be aware of what could be creditworthy based on their knowledge and understanding of previous marking cycles and of the subject, even if it is not yet in the coding frame, and to be able to identify responses that would be useful for inclusion in the coding frame or marker training materials. Where appropriate, markers and test developers must take into account any historical marking principles so marking is consistent between years. The use of experienced markers ensures they have the necessary understanding of the quality of materials that will be required for the live marking process. DfE is aware that there are likely to be a number of competing demands on the small pool of markers who hold the senior positions within the marking population at certain times of the year and will endeavour to time any Trialling and Sampling marking activities around any existing live marking requirements. Suppliers must provide an on-screen marking system (OSM). The on-screen marking system requirements are emboldened in the tables below. Each OSM system requirement states whether it is essential (coloured red) or d...
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Change and Release Management. (a) Change and release management Services include both change management Services and release management Services, which are inter-related and complementary.
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Change and Release Management. Change Management and Release Management Services are the activities associated with ensuring that standardised methods and procedures are used for efficient and prompt handling of all Service Changes and Software releases in the Customer’s service environment (e.g., Hardware, Software, interfaces), in order to minimise the impact of change upon Service quality and consequently to improve the day-to-day operations of the Customer’s Environment. Change Management covers all aspects of managing the introduction and implementation of all Service Changes affecting all Service Areas and in any of the management processes, Tools, and methodologies designed and utilised to support the Service Area components. Changes are classified under the following categories: • Emergency: Changes done to prevent an imminent outage or to fix a high priority Incident. These changes will go through CAB approval. • Normal: Changes that aren’t a standard or emergency change. These changes will go through CAB approval. • Standard: Low risk, pre-approved, low-frequency changes. These changes will not go through CAB approval. • Minor: Changes that do not have a significant impact and are done as part of routine maintenance. Release Management Services are activities associated with providing a holistic view of a Service Change to an existing Service or addition of New Service(s) to ensure that all aspects of a Release, both technical and non-technical, are considered together and to plan and oversee the successful rollout of technologies, design and implement efficient procedures for distribution and the installation of Changes. The activities also ensure that only correct, authorised and tested versions are installed and that Service Changes are traceable and secure. The Service Provider and the Customer will establish, with representatives from both the Customer and the Service Provider, a Change Management Advisory Board (“CAB”). The purpose of the CAB is to ensure all Hardware, Software, and environmental configuration Service Changes are planned, analysed, implemented, tested, approved, and seamlessly transitioned to a production support state. The CAB will meet on a regularly scheduled basis to discuss and approve planned Service Changes. The Service Provider and the Customer will follow a mutually agreed Change Control procedure. The Customer will lead the CAB for all changes occurring in respect of the Services and the Parties shall mutually agree on the Service Changes. The ...
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Change and Release Management. The following table defines the Change and Release Management service parameters for the element. These will be carried out in line with the CHANGE MANAGEMENT PROCESS and RELEASE MANAGEMENT PROCESS. Component Service Scope Business process impact assessment related to the application of mandatory, legislative or regulatory database patches Any testing required to ensure the patch has been applied in line with Vendor’s recommendations Changes to business processes and procedures and resultant required changes to ERP structures (for example: Workflow processes) as a result of the application of vendor patches Minor changes / enhancements to currently deployed ERP solution
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Related to Change and Release Management

  • Waiver and Release In consideration for the granting of the Restricted Stock Units, the Employee hereby waives any and all claims whether known or unknown that the Employee may have against the Company and its Subsidiaries and Affiliates and their respective directors, officers, shareholders, agents or employees arising out of, in connection with or related to the Employee’s employment, except for (1) claims under this Agreement, (2) claims that arise after the date hereof and obligations that by their terms are to be performed after the date hereof, (3) claims for compensation or benefits under any compensation or benefit plan or arrangement of the Company and its Subsidiaries and Affiliates, (4) claims for indemnification respecting acts or omissions in connection with the Employee’s service as a director, officer or employee of the Company or any of its Subsidiaries and Affiliates, (5) claims for insurance coverage under directors’ and officers’ liability insurance policies maintained by the Company or any of its Subsidiaries or Affiliates, or (6) any right the Employee may have to obtain contribution in the event of the entry of judgment against the Company as a result of any act or failure to act for which both the Employee and the Company or any of its Subsidiaries or Affiliates are jointly responsible. The Employee waives any and all rights under the laws of any state (expressly including but not limited to Section 1542 of the California Civil Code), which is substantially similar in wording or effect as follows: A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the Release, which if known by him must have materially affected his settlement with the debtor. This waiver specifically includes all claims under the Age Discrimination in Employment Act of 1967, as amended. The Employee acknowledges that the Employee (a) has been advised to consult an attorney in connection with entering into this Agreement; (b) has 21 days to consider this waiver and release; and (c) may revoke this waiver and release within seven days of execution upon written notice to Legal Counsel, Employment and Labor, Law Department, Unum Group, 0 Xxxxxxxx Xxxxxx, Xxxxxxxxxxx, Xxxxxxxxx 00000. The waiver and release will not become enforceable until the expiration of the seven-day period. If the waiver and release is revoked during such seven-day period, the grant shall be void and of no further effect.

  • Release of Claims In return for the benefits conferred under the Employment Agreement and this Agreement (which Employee acknowledges Company has no legal obligation to provide if Employee does not enter into this Agreement), Employee, on behalf of Employee and Employee's heirs, executors, administrators, successors and assigns, hereby releases and forever discharges Company and its past, present and future affiliates, future parent companies, subsidiaries, predecessors, successors and assigns, and each of their past, present and future shareholders, officers, directors, employees, agents and insurers, from any and all claims, actions, causes of action, disputes, liabilities or damages, of any kind, which may now exist or hereafter may be discovered, specifically including, but not limited to, any and all claims, disputes, actions, causes of action, liabilities or damages, arising from or relating to Employee's employment with Company, or the termination of such employment, except for any claim for payment or performance pursuant to the terms of this Agreement. This release includes, but is not limited to, any claims that Employee might have for reemployment or reinstatement or for additional compensation or benefits and applies to claims that Employee might have under either federal, state or local law dealing with employment, contract, tort, wage and hour, or civil rights matters, including, but not limited to, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, the Family and Medical Leave Act, similar state laws, and any regulations under such laws. This release shall not affect any accrued rights Employee may have under any medical insurance, workers compensation or retirement plan because of Employee's prior employment with Company. EMPLOYEE ACKNOWLEDGES AND AGREES THAT THROUGH THIS RELEASE EMPLOYEE IS GIVING UP ALL RIGHTS AND CLAIMS OF EVERY KIND AND NATURE WHATSOEVER, KNOWN OR UNKNOWN, CONTINGENT OR LIQUIDATED, THAT EMPLOYEE MAY HAVE AGAINST COMPANY AND THE OTHER PERSONS NAMED ABOVE, EXCEPT FOR THE RIGHTS SPECIFICALLY EXCLUDED ABOVE.

  • Release Agreement As a condition of receiving any of the payments, vesting and benefits set forth in this Section 7 (other than the payment provided for in sub-section 7(a)(i)), the Executive shall be required to execute a mutual release agreement in the form attached hereto as Exhibit A or Exhibit B, as appropriate, and such release agreement must have become effective in accordance with its terms within 60 days following the termination date. The Company, in its sole discretion, may modify the term of the required release agreement to comply with applicable law and may incorporate the required release agreement into a termination agreement or other agreement with the Executive.

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