Capacity Management. The Client acknowledges that:
Capacity Management. Network capacity, utilisation, disk utilisation and load are proactively monitored, with automated alerting, to ensure that the SaaS Service has sufficient capacity of current and anticipated needs.
Capacity Management. Capacity Management will assess the business requirements (the required service delivery), the organization’s operation (the current service delivery), the IT infrastructure (the means of service delivery), and will ensure that capacity in all areas of IT service provision and support always exists and is matched to the current and future agreed needs of the business, within designated timeframes. Service Provider’s responsibilities include:
Capacity Management. Planet Payment will be responsible for monitoring Planet Payment application and system utilization in order to ensure service is provided in accordance with this Agreement.
Capacity Management. The Customer is responsible for ensuring that the Size of the additional Service matches the demand of the application. The Size of the additional Service needs to take into account overhead due to various data protection-related platform components, e.g., intrusion detection, log collection, and metrics collection. Load testing is recommended for Standard Plan Environments and is mandatory for Premium Plan Environments to ensure additional Services are properly sized. Load testing is described at: xxxxx://xxxxxxxxx.xx/compliantkubernetes/user- guide/go-live/
Capacity Management a) A documented policy and process exists to evaluate current capacity against projected requirements.
Capacity Management. DYONYX will monitor at a minimum the following items: • Storage utilization • CPU utilization (Physical and Virtual Servers) • Memory utilization (Physical and Virtual Servers) • Internet utilization DYONYX will notify the Customer when capacity thresholds are exceeded. DYONYX will not be held accountable for missed Service Levels due to the Customer’s delay in authorizing additional capacity once notified by DYONYX of potential outages. Capacity management Service Levels are defined in Table 6. Table 6 Capacity Management Service Levels Service Level Category Service Level Metric Comments Capacity Thresholds (Metric 13) Notify Customer of all thresholds exceeding 80% of utilization or other agreed upon thresholds Thresholds to be determined jointly by Customer and DYONYX. As a proactive measure, auto alerts will be set for utilization thresholds to notify DYONYX and Customer when thresholds are exceeded.
Capacity Management. A documented capacity management plan must be documented for critical information systems. The plan should include: • System tuning and monitoring parameters; • Detective controls to alert on threats to production systems; • Projections of future capacity requirements.
Capacity Management. Capacity management services include: the planning for and monitoring of system usage and capacity, both short-term and long-term, forecasting resource requirements, and analyzing and reporting resource trends. The IT capacity management processes use metrics and reports that will enable a clear understanding of overall performance and trends. IT uses this information during decision-making reviews and on-going trend analysis to make recommendations to the IT Architecture and Design organization. These services enable greater efficiency and reduce consumed computer resources. Services include:
Capacity Management. Forecasts of service usage are a vital part of service capacity planning and management. Motricity should use usage information received from Cingular National Service Delivery Engineering and Marketing to plan and manage the capacity on their service platform and transport facility bandwidth required to connect to Cingular network.
