Callback Guidelines. Stand-by time shall not be used to avoid filling vacant positions. The Swedish Medical Center will schedule procedures in the best interests of the patient and will make a good faith effort to schedule such patient procedures so that call back is not required. Each affected unit or department with mandatory call will establish a Call Staffing Committee with a Management co-chair and a Union appointed staff co-chair. The committee shall have an equal number of representatives from management and physicians, and staff from the unit. The committee shall: Review and discuss the data associated with utilization of the call teams, staff turnover, and vacancy data and bring forward recommendations to department and organizational leadership. Discuss methods by which staff and physicians can be held accountable for meeting the expectations developed by the committee. Committees will review the variance forms. Review escalated call cases in relation to the developed urgent and emergent guidelines with the intent of responding directly back to the nurses who escalated the concern. The schedule for these review meetings will be developed by the Unit Based Call Staffing Committee. Serve as the units committee to resolve any other issues relevant to stand-by. If a unit Call Staffing Committee cannot reach resolution, the parties can escalate the issue to the ABC Committee. Upon request, the call oversight committee and/or department manager will pull callback data for the last three (3) months. In circumstances where 75% or more of the days required one or more callback, an FTE will be created commensurate with the timeframe and scale of the callback data. Within thirty (30) days, a review of the callback data will occur. The following options will be considered: Salaried on-call positions – See XXX Other incentivized weekend shifts Expanded hours into the evening Staffing model changes If a vacancy is open for more than two (2) months, the call committee will re-visit the type of position and what incentives may be required.
Callback Guidelines. On-call shall not be used to avoid filling vacant positions. UW Medicine/Northwest Hospital & Medical Center will schedule procedures in the best interests of the patient and will make a good faith effort to schedule such patient procedures so that callback is not required. The parties will establish a Call Staffing Committee with a Management Co-Chair and a Union-appointed Co-Chair. The committee shall have an equal number of representatives from management and staff from units with mandatory call. The Union shall appoint the staff representatives. The Chief Nursing Officer shall serve on this committee. The committee shall meet quarterly, develop a charter, and will develop criteria to evaluate the effectiveness of on-call processes.
Callback Guidelines. On-call shall not be used to avoid filling vacant positions. UW Medicine/Northwest Hospital & Medical Center will schedule procedures in the best interests of the patient and will make a good faith effort to schedule such patient procedures so that callback is not required.
Callback Guidelines. Stand-by time shall not be used to avoid filling vacant positions. The Swedish Medical Center will schedule procedures in the best interests of the patient and will make a good faith effort to schedule such patient procedures so that call back is not required. Each affected unit or department with mandatory call will establish a Call Staffing Committee with a Management co-chair and a Union appointed staff co-chair. The committee shall have an equal number of representatives from management and physicians, and staff from the unit. The committee shall: • Develop utilization guidelines specific to the type of unit and unit’s patient population that will include urgent/emergent definitions. • Discuss methods by which staff and physicians can be held accountable for meeting the expectations developed by the committee. • Participate in a regular review of the call cases in relation to the developed utilization guidelines. The schedule for these review meetings will be developed by the Unit Based Call Staffing Committee. • Serve as the units committee to resolve any other issues relevant to stand-by.
Callback Guidelines. On-call shall not be used to avoid filling vacant positions. The Employer will schedule procedures in the best interests of the patient and will make a good faith effort to schedule such patient procedures so that callback is not required.
Callback Guidelines. On-call shall not be used to avoid filling vacant positions. The Employer will schedule procedures in the best interests of the patient and will make a good faith effort to schedule such patient procedures so that callback is not required. Within ninety (90) days of ratification, the Employer will develop a reporting tool to track and review patterns in call utilization and stand-by hours.
Callback Guidelines. Stand-by time shall not be used to avoid filling vacant positions. The Swedish Medical Center will schedule procedures in the best interests of the patient and will make a good faith effort to schedule such patient procedures so that call back is not required. Each affected unit or department with mandatory call will establish a Call Staffing Committee with a Management co-chair and a Union appointed staff co-chair. The committee shall have an equal number of representatives from management and physicians, and staff from the unit. The committee shall: • Develop utilization guidelines specific to the type of unit and unit’s patient population that will include urgent/emergent definitions. • Discuss methods by which staff and physicians can be held accountable for meeting the expectations developed by the committee. Committees will review the variance forms. • Participate in a regular review of the call cases in relation to the developed utilization guidelines. The schedule for these review meetings will be developed by the Unit Based Call Staffing Committee. • Serve as the units committee to resolve any other issues relevant to stand-by. A Call Oversight Committee covering all three (3) bargaining units will be established with twelve (12) members selected by the union and twelve (12) managers selected by Swedish. The committee will meet biannually to accomplish these goals. The committee shall: • Primarily provide information and resource sharing. • Coordinate and facilitate call practices that cross departments such as the holiday call draw. • The committee may also, by consensus, elect to host a broader meeting inviting call committee members from throughout Swedish to participate in a discussion regarding best call practices.
