Call Monitoring. We may occasionally monitor and record calls made to or by us relating to customer services and telemarketing calls made by us, for the purpose of training and improving customer care services, including complaint handling. We and/or our suppliers may also record 999 and 112 calls.
Call Monitoring. You agree that your communications to and from the Credit Union, including but not limited to communicating by telephone, text message, chat, email, or our website, will be monitored and recorded to improve member service and security.
Call Monitoring. 16.1 The Client agrees that Digital Origin may monitor and record calls made to or by Digital Origin by or to the Client (and/or any of their employees or personnel), for training purposes, to improve the quality of its client services and to assist with complaint handling. The Client undertakes to make its employees and personnel aware of the rights reserved by Digital Origin under this condition.
Call Monitoring. 16.1 The Client agrees that Guru Technology may monitor and record calls made to or by Guru Technology by or to the Client (and/or any of their employees or personnel), for training purposes, to improve the quality of its Client services and to assist with complaint handling. The Client undertakes to make its employees and personnel aware of the rights reserved by Guru Technology under this condition.
Call Monitoring. 16.1 The Client agrees that Pericom may monitor and record calls made to or by Pericom by or to the Client (and/or any of their employees or personnel), for training purposes, to improve the quality of its client services and to assist with complaint handling. The Client undertakes to make its employees and personnel aware of the rights reserved by Pericom under this condition.
Call Monitoring. To ensure the quality of our Services and for other lawful purposes, you agree that we may monitor or record telephone conversations you make to us or we make to you (for example, conversations you have with our customer service representatives).
Call Monitoring. We may monitor and record any calls between you and us.
Call Monitoring. Cardholder agrees that Issuer, its agents or service companies may monitor and/or record any telephone communications with Cardholder.
Call Monitoring. 16.1 The Client agrees that Beyond Networks may monitor and record calls made to or by Beyond Networks by or to the Client (and/or any of their employees or personnel), for training purposes, to improve the quality of its client services and to assist with complaint handling. The Client undertakes to make its employees and personnel aware of the rights reserved by Beyond Networks under this condition.
Call Monitoring. Customer represents and warrants that: (i) where Customer’s employees’ calls are recorded, the Customer has the requisite authority and the Customer’s employees’ consents to use, process, and transfer such employees’ personal data (including transfers to third countries that do not have equivalent or adequate data protection laws) solely for purposes of contact center functions and interactions; (ii) if the Customer’s employees’ recorded calls are used for the purpose of workforce performance monitoring and/or disciplinary reasons, Customer will consult all European Works Councils for operation of the Service for EU based Customer employees; and, (iii) Customer will comply with all Data Protection regulators’ notifications and/or registration obligations in to the operation of the Service, including for Customer’s recordings of employees’ calls. Customer shall indemnify and hold harmless Verizon from any Customer employee or other third party claims arising from a breach of these Customer warranties.
