Billing Inquiries. If University requests information from Merchant relating to a transaction inquiry or dispute, Merchant shall provide the requested information to University within five (5) business days after the request. If Merchant fails to timely provide the requested information, University shall have the right, in its sole discretion, to cancel the transaction(s) in question and deduct the amounts of such transactions from the next monthly remittance to Merchant.
Billing Inquiries. Customer Service will answer and support general billing questions from consumer, as well as provide detailed itemization of billing charges.
Billing Inquiries. Initial/ If you have billing questions, we will be pleased to help you. Contact our billing office at 619-435-4088.
Billing Inquiries. Upon written request, a Party shall respond in writing to good faith inquiries about the contents of an invoice provided to the other Party. Such response shall be provided within ten (10) Business Days of the responding Party’s receipt of the written inquiry and shall include all clarifications, explanations, and data reasonably necessary to respond to the inquiry. In cases where a response within ten (10) Business Days would not be possible under normal circumstances using commercially reasonable efforts, a responding Party shall notify the inquiring Party in writing of such impossibility within five (5) Business Days of receiving the inquiry and will provide a response to the inquiry within twenty (20) Business Days of receiving the inquiry.
Billing Inquiries. In the event that a Foreign Customer makes an inquiry or complaint regarding the Publishing Services: (i) if the inquiry or complaint is made to WCI by a Foreign Customer, WCI will use commercially reasonable efforts to (A) resolve inquiries regarding Billing Transactions, to the extent reasonably practicable to do so with the information available to WCI, (B) provide the Foreign Customer with Publisher’s contact information in the case of inquiries regarding Billing Transactions that WCI cannot resolve pursuant to clause (A) above and any other inquiries relating to Publishing Services, and (C) refer complaints regarding Billing Transactions to Publisher; and (ii) Publisher shall have the responsibility for responding to queries and complaints regarding Billing Transactions and Publishing Services (A) referred to Publisher by WCI or (B) made to Publisher by a Foreign Customer. Each Party will use commercially reasonable efforts to: (i) promptly and efficiently respond to and resolve Foreign Customer billing inquiries and complaints for which it is responsible pursuant to the preceding sentence, including providing toll-free access to Publisher-service locations and adequate facilities and personnel to handle such inquiries and (ii) act honestly and fairly in all dealings with Foreign Customer. In addition, Publisher will use commercially reasonable efforts at all times to not intentionally do anything reasonably likely to discredit, dishonor or in any manner injure the reputation of WIN, WCI or the Billing and Collection Services covered by this Agreement and the quality image associated with WIN, WCI or such Billing and Collection Services.
Billing Inquiries. You agree to follow the procedures set forth in the Operating Regulations with respect to the notices of Cardholder disputes and billing inquiries that you receive from us. Nothing in this paragraph shall suggest that you must submit to arbitration of disputes or that the Operations Regulations or Dispute Manual shall take precedence over this Agreement.
Billing Inquiries. If a customer has a question about a sanitary sewer xxxx the customer should call York Water at (000)000-0000 or toll free at (000)000-0000 to speak with a Customer Service Representative. York Water’s hours are generally Monday – Friday, 8:30 am – 5:00 pm, except on holidays. Customers may also submit billing inquiries by visiting York Water’s web page at xxx.xxxxxxxxx.xxx and clicking on the Contact Us button or visiting York Water at 000 Xxxx Xxxxxx Xx., Xxxx, XX. If the City has a question about services defined in this Agreement, the City should contact York Water’s Chief Operating Officer at (000)000-0000.
Billing Inquiries. Secondary Supplier will only be paid for time properly reflected and authorized by Customer on time documents submitted by Secondary Supplier’s employees. Within sixty (60) days of receipt of payment for the invoice, Secondary Supplier must give notice of any errors or omissions relating to payment. Payment issues not raised within sixty (60) days are deemed waived, except to the extent resulting from fraud.
Billing Inquiries. Bank agrees at all times during the Term to maintain a sufficient number of toll-free telephone lines accessible by customers for billing and other Account-related inquiries to enable Bank to respond to such inquiries on a timely basis in compliance with the Performance Standards. Such lines shall be answered by an interactive voice response system capable of providing basic account information. Bank also agrees to maintain at all times during the Term a toll number with a human response system accessible by customers for billing and other Account-related inquiries. If at any time during the Term, the Client Relationship Team determines that the lack of a toll-free human response system in respect of Cardholder inquiries is adversely affecting the Card Program, Card Sales or Zale’s reputation generally, Bank shall, at Bank’s cost and expense, implement a toll-free human response back-up to such interactive voice response system. If Zale is responsible for investigating and resolving a billing inquiry or billing error notice of a Cardholder as hereinafter provided, Bank will notify Zale promptly in accordance with Applicable Law of such inquiry or notice, specifying in reasonable detail the nature of such inquiry or notice. To the extent any inquiry or notice relates to an alleged act or omission by Xxxx, Xxxx agrees to investigate and make a good faith effort to resolve such billing inquiry or dispute referred to it by Bank or received directly by Zale from a Cardholder in accordance with the Operating Regulations. To the extent any inquiry or notice relates to an alleged act or omission by Bank, including inquiries or notices related to late fees, interest and other finance charges, Bank shall be fully responsible for resolving such inquiry or dispute and shall do so in a manner which does not reflect unfavorably on Zale and which complies with the Performance Standards.
Billing Inquiries. 18 B. Payment ..............................................18 C.
