Baggage. The Passenger will have the right to carry inside the cabin of the aircraft up to two pieces of hand baggage (Carry-on), provided that it complies with the dimensions, weight and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers. If the Passenger elect to carry Checked baggage or where the number of baggage pieces of carry on (C) is exceeded or where the baggage does not comply with the weight, dimension or volume limitations, the Passenger shall pay the applicable fees for the Checked baggage/Carry on excess baggage/excess baggage, as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by the Passenger from the Web Site, the Call Center or at Volaris check-in counters inside the Airports. Notwithstanding the above, transportation of excess baggage will be subject to aircraft capacity. All baggage shall be identified on the inside and outside with the Passenger’s name and address. The Passenger SHALL NOT CARRY in checked baggage medication and treatments, perishables, liquids, or fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets, among other things. Volaris does not recommend the transportation of valuable items such as money, jewelry, art pieces, values, electronic articles such as radios, cell phones, computers, cameras and other valuable things in checked baggage. If for any reason the Passenger’s Checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage, the Passenger shall present a claim with the Volaris personnel in charge, in accordance with the terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 1999 (the “Montreal Convention”). The same procedure shall be followed in case of baggage damage. Baggage damage or loss: compensation due to damage or loss of the checked baggage will be determined pursuant to and in accordance with the limits established in the Montreal Convention. Baggage delay: If Passenger’s Checked baggage does not arrive at the city of destination with said Passenger, responsibility will be determined pursuant to and in accordance with the limits established in the Montreal Convention.
Appears in 1 contract
Samples: cms.volaris.com
Baggage. The For Flights on United States and Central America routes. Passenger will have has the right to carry inside without any charge, the cabin of baggage included in the aircraft up to two pieces of hand reservation selected by the passenger: “Vuela Basic”, “Vuela Classic” or “Vuela Plus”. Furthermore, Passenger must comply with volume and dimension policies established by Volaris, which may be consulted by the Passenger on the Web Site, the Call Center, mobile application or at Volaris sale offices. Volaris will provide Passenger with a baggage (Carryticket for each piece that is delivered for transportation in accordance with the applicable regulations. For Codeshare Flights The Passenger can carry checked baggage and carry-on), provided on baggage that it complies with the dimensionspolicies of volume, weight and volume limitations set forth dimensions established on the Ticket issued by Volaris the Selling Airline as well as according to guarantee the safety and comfort policies of the Passengersairlines who gives codeshare service and to international treaties. If Extra charges on the baggage depends on the final destination of the service, if an extra charge is applicable, therefore the Selling Airline shall inform Passenger whose destinations may have additional charges for Checked Baggage. In case the Passenger elect to carry Checked travels with more baggage than he/she paid, or where the number of baggage pieces of carry on (C) is exceeded or where the baggage does not comply with all the weight, dimension or volume limitationsand size requirements, the Passenger he/she shall pay for the excess of baggage the applicable fees for the Checked baggage/Carry on excess baggage/excess baggage, as well as the applicable Value Added Tax, which total charge, terms rates plus taxes. Those rates and conditions can taxes may be obtained consulted by the Passenger from on the Web Site, the Call Center Center, mobile application or at Volaris check-in counters inside the Airportssale offices. Notwithstanding the above, transportation Transportation of excess baggage will be subject to aircraft capacityaircraft’s capacity in all cases. All baggage shall be identified on the inside and outside outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY Due to official provisions there are some goods not allowed for air transportation, the detail of these goods is on Volaris Website and in Volaris offices at the Airport. Volaris does not recommend the transportation in checked baggage of: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; medication and treatments, perishables, liquids, or fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives explosives, and magnets, magnets among other things. Volaris does not recommend the transportation of valuable items such as money, jewelry, art pieces, values, electronic articles such as radios, cell phones, computers, cameras and other valuable things in checked baggage. If for any reason the Passenger’s Checked baggage Baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage, the Passenger in accordance with the Montreal Convention, shall present a claim with the Volaris personnel in charge, in accordance with the terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 1999 (the “Montreal Convention”)charge who will provide a Passenger irregularity report. The same procedure shall be followed in case of baggage damage. Baggage damage Volaris is not responsible for baggage previously damaged or loss: compensation due in poor state, baggage exceeding dimension and weight allowed, damages caused by security inspections under supervision of aa third party or airport authority. Passenger is solely responsibility to damage or loss make sure the PNR of the checked baggage will be determined pursuant has the correct information, additionally it is Passengers responsibility to and make sure PNR is in accordance with the limits pieces and registered numbers. Any Airline responsibility with regards to the baggage damaged, lost or destroyed shall be as established in the Montreal Convention. Baggage delay: If Passenger’s Checked baggage does not arrive at the city of destination with said Passengerapplicable law, responsibility will be determined pursuant to and including in accordance with the limits established in the Montreal Conventioninternational treaties.
Appears in 1 contract
Samples: Transportation Services Agreement
Baggage. The Passenger will have the right to carry, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center or at Volaris sale check in counters inside the Airports. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (Carrycarry-on), provided that it complies they comply with the dimensionsdimension, weight and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers, which can be obtained from the Web Site, the Call Center or at Volaris check-in counters inside the Airports. If the Passenger elect to carry Checked baggage or where Where the number of baggage pieces of carry allowed without charge (checked baggage and/or hand/carry-on (Cbaggage) is exceeded or where the baggage does not comply with the weight, dimension or volume limitations, the Passenger shall pay the applicable fees for the Checked baggage/Carry on excess baggage/excess baggage, as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by the Passenger from the Web Site, the Call Center or at Volaris check-in counters inside the Airports. Notwithstanding the above, transportation of excess baggage will be subject to aircraft aircraft’s capacity. All baggage shall be identified on the inside and outside outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY in checked baggage medication and treatments, perishables, liquids, or fragile itemsítems. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets, magnets among other things. Volaris does not recommend the transportation of valuable items ítems such as money, jewelry, art pieces, values, electronic articles such as radios, cell phonesphomes, computers, cameras and other valuable things in checked baggage. If for any reason the Passenger’s Checked checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage, the Passenger shall present a claim with the Volaris personnel in charge, in accordance with the terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 1999 199 (the “Montreal Convention”). The same procedure shall be followed in case of baggage damage. Baggage damage or loss: compensation due to damage or loss of the checked baggage will be determined pursuant to and in accordance with the limits established in the Montreal Convention. Baggage delay: If Passenger’s Checked checked baggage does not arrive at the city of destination with said Passenger, responsibility will be determined pursuant to and in accordance with the limits established in the Montreal Convention.
Appears in 1 contract
Samples: cms-dev-k8s.webopsvolaris.com
Baggage. The Passenger will have the right to carry, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center or at Volaris sale check in counters inside the Airports. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (Carrycarry-on), provided that it complies they comply with the dimensionsdimension, weight and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers, which can be obtained from the Web Site, the Call Center or at Volaris check in counters inside the Airports. If the Passenger elect to carry Checked baggage or where Where the number of baggage pieces of carry allowed without charge (checked baggage and/or hand/carry-on (Cbaggage) is exceeded or where the baggage does not comply with the weight, dimension or volume limitations, the Passenger shall pay the applicable fees for the Checked baggage/Carry on excess baggage/excess baggage, as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by the Passenger from the Web Site, the Call Center or at Volaris check-in counters inside the Airports. Notwithstanding the above, transportation of excess baggage will be subject to aircraft aircraft’s capacity. All baggage shall be identified on the inside and outside outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY in checked baggage baggage: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; medication and treatments, perishables, liquids, or fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets, magnets among other things. Volaris does will not recommend be responsible for the transportation loss of valuable items such any of the aforementioned items, which will not be considered as moneybaggage, jewelry, art pieces, values, electronic articles such as radios, cell phones, computers, cameras and other valuable things in checked baggageare being carried without the knowledge or consent of Volaris. If for any reason the Passenger’s Checked checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggagebaggage before leaving the sterile area, the Passenger shall present a claim with the Volaris personnel in charge, in accordance who will provide him/her with the terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 1999 (the “Montreal Convention”)a baggage claim form. The same procedure shall be followed in case of baggage damage. Baggage damage or loss: compensation due to damage or loss of the checked baggage will be determined pursuant to and in accordance Mexico’s Civil Aviation Law. For damages or loss of hand/carry-on baggage up to 40 (forty) minimum salaries. For damage or loss of checked baggage, up to 75 (seventy five) minimum salaries. All compensations will be calculated with the limits established minimum salary valid in Mexico City when the Montreal Conventiondamage or loss occurs. Baggage delay: If Passenger’s Checked checked baggage does not arrive at the city of destination with said Passenger, responsibility upon Passenger’s request, Airline will be determined pursuant provide, for each day of delay, the amount of $250.00 (two hundred and fifty pesos and 00/100) per day, for up to three days, meaning, Passenger will receive a maximum of $750.00 (seven hundred and in accordance with the limits established in the Montreal Conventionfifty pesos and 00/100) as compensation for checked baggage delay.
Appears in 1 contract
Samples: cms.volaris.com
Baggage. The Passenger will have the right to carry, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center, the mobile app or at Volaris sale check in counters inside the Airports. Volaris will give the Passenger one baggage ticket for each baggage deliverd for its transportation. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (Carrycarry-on), provided that it complies they comply with the dimensionsdimension, weight (10 kilograms between both) and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers. If The Passenger that decided to travel without baggage can obtain a preferential rate by Volaris on the Web Site, Call Center, mobile app or in the counters. The Passenger accepts that in case he/she obtains the preferential rate and then decide to travel with baggage he/she most cover all the rates plus taxes, the total amount is described on The Web Site or the Passenger elect to can ask for them on the Call Center, mobile app or Volaris´ airport offices. In case of travelling with more baggage than the permitted without charge (checked and/or carry Checked baggage on), or where the number of baggage pieces of carry on (C) is exceeded or where the baggage does not comply with travelling without satisfying the weight, dimension or and volume limitationspolicies, the Passenger shall most pay the applicable fees for exceeding on the Checked baggage/Carry on excess baggage/excess baggage, as well as baggage the applicable Value Added Taxrates, which plus the applicable taxes, total chargeamount, terms and conditions can be obtained by consulted on the Passenger from the Web SiteWebsite, on the Call Center Center, mobile app or at Volaris check-in counters inside the AirportsVolaris´offices at airports. Notwithstanding the above, transportation Transportation of excess baggage will be subject to aircraft capacityaircraft’s capacity in all cases. All baggage shall be identified on the inside and outside outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY in can´t carry on the checked baggage medication and treatmentsbaggage: passport or personal identification documents, perishablesmedicines, liquidsperishable items, liquids or fragile items. It is also prohibited exist the prohibition to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets, magnets among other things. Volaris does not recommend the transportation of valuable items such as in checked baggage of: money, jewelry, art pieces, valuessecurities, stocks, bonds, electronic articles devices such as radios, cell phones, computerscomputers and cameras among others; medication and treatments, cameras and other valuable things in checked baggageperishables, liquids, fragile items. If for any reason the Passenger’s Checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage, the Passenger shall present a claim with the Volaris personnel in charge, in accordance with the terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 1999 (the “Montreal Convention”)charge that will provide a Passenger Irregularity Report. The same procedure shall be followed in case of baggage damage. damage Baggage damage or loss: compensation . Compensation due to damage or loss of the checked baggage will be determined pursuant to and in accordance with the limits established in the Montreal ConventionLaw; (i) for the carry on up to the equivalence to 80 (eighty) UMAs at the moment when the damage occur, (ii) for the checked baggage up to the equivalence to 150 (one hundred and fifty) UMAs at the moment when the damage occur. Baggage delay: . If Passenger’s Checked baggage does not arrive at the city of destination with said at the same time as the Passenger, responsibility will be determined pursuant to Volaris would give $ 250.00 (two hundred and in accordance with fifty) pesos for every day until the limits established in third day without baggage, this means that the Montreal Convention.maximum amount of compensation is $ 750.00 (seven hundred and fifty pesos)
Appears in 1 contract
Samples: cms-dev-k8s.webopsvolaris.com
Baggage. The Passenger will have the right to transport, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center, the mobile app or at Volaris sale check in counters inside the Airports. Volaris will give the Passenger one baggage ticket for each baggage delivered for its transportation. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (Carrycarry-on), provided that it complies they comply with the dimensionsdimension, weight (10 kilograms between both) and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers. If The Passenger that decided to travel without baggage can obtain a preferential rate by Volaris on the Web Site, Call Center, mobile app or in the counters. The Passenger accepts that in case he/she obtains the preferential rate and then decide to travel with baggage he/she must cover all the rates plus taxes, the total amount is described on The Web Site or the Passenger elect to can ask for them on the Call Center, mobile app or Volaris´ airport offices. In case of travelling with more baggage than the permitted without charge (checked and/or carry Checked baggage on), or where the number of baggage pieces of carry on (C) is exceeded or where the baggage does not comply with travelling without satisfying the weight, dimension or and volume limitationspolicies, the Passenger shall pay applicable rates for such excess, plus the applicable fees for the Checked baggage/Carry on excess baggage/excess baggage, taxes. Total amount as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by consulted on the Passenger from the Web SiteWebsite, in the Call Center Center, mobile app or at Volaris check-in Volaris´ counters inside the Airportsat airports. Notwithstanding the above, transportation Transportation of excess baggage will be subject to aircraft capacityaircraft’s capacity in all cases. All baggage shall be identified on the inside and outside outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY in can´t carry on the checked baggage medication and treatmentsbaggage: passport or personal identification documents, perishablesmedicines, liquidsperishable items, liquids or fragile items. It Furthermore, Passenger is also prohibited to carry forbidden from carrying weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets, magnets among other things. Volaris does not recommend the transportation of valuable items such as in Checked Baggage of: money, jewelry, art pieces, valuessecurities, stocks, bonds, electronic articles devices such as radios, cell phones, computerscomputers and cameras among others; medication and treatments, cameras and other valuable things in checked baggageperishables, liquids, fragile items. If for any reason the Passenger’s Checked baggage Baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage, the Passenger shall present a claim with the Volaris personnel in charge, in accordance with the terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 1999 (the “Montreal Convention”)charge that will provide a Passenger irregularity report. The same procedure shall be followed in case of baggage damage. damage Baggage damage or loss: compensation . Compensation due to damage or loss of the checked baggage will be determined pursuant to and in accordance with the limits established in the Montreal Convention. Baggage delay: If Passenger’s Checked baggage does Law; which shall include, but is not arrive limited to and may be amended from time to time (i) for a carry on up to the equivalence to 80 (eighty) UMAs at the city of destination with said Passengermoment when the damage occured, responsibility will be determined pursuant (ii) for the checked baggage up to the equivalence to 150 (one hundred and in accordance with fifty) UMAs at the limits established in moment when the Montreal Conventiondamage occured.
Appears in 1 contract
Samples: Transportation Services Agreement
Baggage. The Passenger will have has the right to carry inside without any charge, two carry on pieces which weight doesn’t exceed 10 kilograms between both pieces, those pieces also need to comply with volume and dimension policies established by Volaris, those policies are located on the cabin Web Site or the Passenger can know more about them on the Call center or at Volaris sale offices. Volaris will be liable only for damage occurring during carriage on flights or flight segments operated by Volaris or in relation to which Volaris has a legal liability to the Passenger. If Volaris issues a Ticket or if Volaris checks baggage for carriage on another carrier, Volaris does so only as agent for the other carrier. Where transportation of the aircraft up to two pieces of hand Passenger’s baggage is performed by successive carriers (Carry-onas defined by the Warsaw Convention or the Montreal Convention, as applicable), provided that it complies with the dimensions, weight and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers. If the Passenger elect to carry Checked may make a claim against the first or last carrier. In case the Passenger travels with more baggage than the one he/she paid, or where the number of baggage pieces of carry on (C) is exceeded or where the baggage does not comply with all the weight, dimension volume and size requirements, he/she must pay for the excess baggage at the applicable rates plus taxes. Those rates and taxes are on the Web Site or volume limitations, the Passenger shall pay the applicable fees for the Checked baggage/Carry can have information about them on excess baggage/excess baggage, as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by the Passenger from the Web Site, the Call Center or at Volaris check-in counters inside the Airportsairport offices. Notwithstanding the above, transportation Transportation of excess baggage will be subject to aircraft capacityaircraft’s capacity in all cases. All baggage shall be identified on the inside and outside outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY Volaris does not recommend the transportation in checked baggage of: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; medication and treatments, perishables, liquids, or fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets, magnets among other things. Volaris does not recommend the transportation of valuable items such as money, jewelry, art pieces, values, electronic articles such as radios, cell phones, computers, cameras and other valuable things in checked baggage. If for any reason the Passenger’s Checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage, the Passenger shall present a claim with the Volaris personnel in chargePassenger, in accordance with the terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 1999 (the “Montreal Convention”), shall present a claim to Volaris personnel in charge that will provide a Passenger Irregularity Report. The same procedure shall be followed in case of baggage damage. Baggage damage or loss: compensation due to damage or loss of the checked baggage will be determined pursuant to and in accordance with the limits established in the Montreal Convention. Baggage delay: If Passenger’s Checked baggage does not arrive at the city of destination with said Passenger, responsibility will be determined pursuant to and in accordance with the limits established in the Montreal Convention.
Appears in 1 contract
Samples: Transportation Services Agreement
