Back-Up. Timewax guarantees preservation of all the Client's material data by means of a number of back- up procedures. The Facility makes use of "mirroring", as a result of which an online back-up is made of all data continuously, because they are stored on 2 different disks. This means that if one of the 2 disks breaks down, this causes no interruption and loss of data. Every night without Downtime a complete back-up of the Client's material data is made to an offsite server at a physical other location. Timewax keeps back-ups during a 30-day period. Back- ups older than 30 days are destroyed. Timewax guarantees a maximum loss of the Client's material data of 2 days. Restoring a back-up at the request of the Client will take a maximum of 4 Office Hours.
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
