Availability Calculations. To calculate Service Availability, Company uses a combination of methods, including analyzing logs from both Company’s event monitoring system and the actual affected infrastructure components. Company will match these findings with client reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
Availability Calculations. To calculate Service Availability, Voice Telco Services uses a combination of methods, including analyzing logs from both Voice Telco Services’ event monitoring system and the actual affected infrastructure components. Voice Telco Services will match these findings with client reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
Availability Calculations. To calculate Service Availability, Intermedia uses a combination of methods, including analyzing logs from both Intermedia’s event monitoring system and the actual affected infrastructure components. Intermedia will match these findings with client reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
Availability Calculations. For the purposes of calculating availability, the Online Test system will be deemed to be unavailable if its monitoring agent fails to respond to requests issued by NWEA’s monitoring software (referred to herein as “Unavailable” or “Unavailability”). Further, the Online Test system will not be deemed Unavailable for any downtime or outages excluded from such calculation by reason of the exceptions set forth in Section 19.1(a) above.
Availability Calculations. To calculate Service Availability, WCS uses a combination of methods, including analyzing logs from WCS’ event monitoring system and the actual affected infrastructure components. WCS will match these findings with Customer-provided reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
Availability Calculations. To calculate Service Availability, Hi-Tex Solutions LLC uses a combination of methods, including analyzing logs from both Hi-Tex Solutions LLC’s event monitoring system and the actual affected infrastructure components. Hi-Tex Solutions LLC will match these findings with client reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
Availability Calculations. To calculate Service Availability, Seller uses a 1 of 3 combination of methods, including analyzing logs from both Sellers’ event monitoring system and the actual affected infrastructure components. Seller will match these findings with client reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
Availability Calculations. To calculate Service Availability, Office Connection Peterborough Ltd. uses a combination of methods, including analyzing logs from both Office Connection Peterborough Ltd.’s event monitoring system and the actual affected infrastructure components. Office Connection Peterborough Ltd. will match these findings with client reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
Availability Calculations. To calculate Service Availability, Unetek uses a combination of methods, including analyzing logs from both Unetek’s event monitoring system and the actual affected infrastructure components. Unetek will match these findings with client reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
Availability Calculations. To calculate Service Availability, NEC uses a combination of methods, including analyzing logs from both NEC’s event monitoring system and the actual affected infrastructure components. NEC will match these findings with client reports to determine the actual timeframe. Any loss of Service Availability less than five (5) minutes in duration will not be included in the calculation of Service Availability.
