Availability and Support. 19.1. Availability. We will use reasonable commercial efforts to maintain availability of the Services 24 hours a day, 7 days per week, except for: (i) planned downtime (of which we shall give reasonable notice); or (ii) any unavailability caused by a Force Majeure Event.
Availability and Support. 3.1. Availability. We will use reasonable efforts to maintain availability of the Services 24 hours a day, 7 days per week, except for scheduled maintenance, of which we shall give at least 8 hours’ notice via the Services. You can view any scheduled maintenance windows, availability and performance status at xxxxx://xxx.xxxxx.xxxxxxxxxx.xxx. Maintenance windows are determined by Salesforce (and are not subject to agreement in advance). While maintenance is typically conducted outside of ordinary working hours, we do not set maintenance windows and have no ability to change them. We do not offer service credits for service outages.
Availability and Support. 24 Product Availability Technical Support Installation assistance Extraordinary Support Engineering Complaints Training
Availability and Support. Xxxxxxx does not guarantee availability of the LMS 24 hours per day, 7 days per week. Unless other support terms are specified by Xxxxxxx from time to time, Xxxxxxx agrees to provide front-end LMS support Monday through Friday between (1:00 a.m. to 5:00 p.m UK), excluding holidays. Xxxxxxx will respond to general support issues within one (1) business day, after which they will be escalated as may be specified by Xxxxxxx from time to time. The contact for escalation of support issues will be as designated by Xxxxxxx.
Availability and Support. Each Gateway Operator’s infrastructure and support arrangements shall be such as to meet the availability requirements of the Superannuation Transaction Network. Each Gateway Operator must ensure that it has appropriately qualified and experienced personnel to service and support its Gateway and associated functions, which person(s) are available to provide:
Availability and Support. 3.1. During the Subscription Term or Evaluation Period, SentinelOne will undertake commercially reasonable efforts to make DataSet available. Notwithstanding the foregoing, SentinelOne reserves the right to suspend Customer's access to DataSet: (a) for scheduled or emergency maintenance, provided, however, SentinelOne will give Customer prior written notice of any such modification reasonably in advance, for scheduled maintenance at least seven (7) days in advance. SentinelOne will provide reasonable support to Customer for DataSet from Monday through Friday during SentinelOne's normal business hours.
Availability and Support. ORSTED has no obligation to and may not provide support in relation to the Services or your Account. ORSTED does not guarantee availability of the Services or your Account and your access is permitted only if and when they are available. Your use of the Services and access to your Account may occasionally be restricted for service, upgrades, maintenance, or other reasons. To the maximum extent authorized under applicable law, ORSTED reserves the right to suspend your Account, your use of the Services, and discontinue your access to Your Content provided or made available to you through the Services at any time without notice.
Availability and Support. 6.1 Labforward shall provide the Cloud Version and, in the event of errors, error correction in compliance with the response and elimination periods in accordance with the Standard Service Level Agreement ("SLA") and shall provide the support provided thereafter for faults and your requests. Support services beyond this must be additionally remunerated by you and require a separate agreement between the Parties.
Availability and Support. 13.1. PayFit will use commercially reasonable endeavours to make the PayFit Product available with an uptime rate of 98,5%, except for:
Availability and Support. 12.1 ESAB will use commercially reasonable endeavours to make the InduSuite Service availablewith an uptime rate of 98%, except for:
