Availability and Monitoring Sample Clauses

Availability and Monitoring. The production Hosting Environment will be available to Customer’s users at least ninety-nine and nine tenths percent (99.9%) of the time, not including scheduled interruptions for maintenance or updates as provided in Section C4(c). -The production Hosting Environment is tested for availability every five (5) minutes by performing the complete user login process from outside OPIE’s Firewall. For this purpose, and to enable OPIE to troubleshoot problems as necessary, XXXX uses an administrator account on Customer’s Hosting Environment. If the Hosting Environment fails to respond to OPIE’s automated testing, then OPIE uses manual testing to confirm such failure. The Hosting Environment is considered unavailable from the time of first failure to respond until service is restored. Percentage availability is determined by number of minutes available as a percentage of the number of minutes in a month.
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Availability and Monitoring. Scholastic will use commercially reasonable efforts to make available the Hosting Environment at least 99% of each month, not including scheduled interruptions for maintenance or updates as provided in Section 3(b) (the “Uptime Metric). The Hosting Environment is tested for availability every 5 minutes by performing the complete user login process. For this purpose, and to enable Scholastic to troubleshoot problems as necessary, Scholastic uses an administrator account on Customer’s Hosting Environment and Scholastic may also utilize a packet sniffer or similar technology to monitor network traffic and other usage activity. If the Hosting Environment fails to respond to Scholastic’s automated testing, then Scholastic uses manual testing to confirm such failure. The Hosting Environment is considered unavailable from the time of first failure to respond until service is restored. Percentage availability is determined by number of minutes available as a percentage of the number of minutes in a month.
Sample 1
Availability and Monitoring. HMH will use commercially reasonable efforts to provide Hosting Services in order to make the Software available in the hosting environment at least 99% of the portion of each month that is not Excluded Downtime (as defined in Section 2(e) below) (the “Measured Period”). The percentage of minutes during the Measured Period when Hosting Services are adequately provided shall be referred to as the “Uptime”. The hosting environment is tested for availability every 5 minutes by performing the complete user login process. For this purpose, and to enable HMH to troubleshoot problems as necessary, HMH may use an administrator log in on Customer’s account and HMH may also utilize a packet sniffer or similar technology to monitor network traffic and other usage activity. If the hosting environment fails to respond to HMH’s automated testing, then HMH uses manual testing to confirm such failure. Downtime is measured from the time of first failure to respond until Hosting Service is restored.
Sample 1

Related to Availability and Monitoring

  • Records Availability and Retention Records of Contractor’s costs, reimbursable expenses pertaining to the Project and payments shall be available to Owner or its authorized representative during business hours and shall be retained for four (4) years after final Payment or abandonment of the Project, unless Owner otherwise instructs Contractor in writing.

  • EVALUATION AND MONITORING The ORGANIZATION agrees to maintain books, records and other documents and evidence, and to use accounting procedures and practices that sufficiently and properly support the complete performance of and the full compliance with this Agreement. The ORGANIZATION will retain these supporting books, records, documents and other materials for at least three (3) calendar years following the year in which the Agreement expires. The COUNTY and/or the State Auditor and any of their representatives shall have full and complete access to these books, records and other documents and evidence retained by the ORGANIZATION respecting all matters covered in and under this Agreement, and shall have the right to examine such during normal business hours as often as the COUNTY and/or the State Auditor may deem necessary. Such representatives shall be permitted to audit, examine and make excerpts or transcripts from such records, and to make audits of all contracts, invoices, materials, and records of matters covered by this Agreement. These access and examination rights shall last for three calendar years following the year in which the Agreement expires. The COUNTY intends without guarantee for its agents to use reasonable security procedures and protections to assure that related records and documents provided by the ORGANIZATION are not erroneously disclosed to third parties. The COUNTY will, however, disclose or make this material available to those authorized by/in the above paragraph or permitted under the provisions of Chapter 42.56 RCW without notice to the ORGANIZATION. The ORGANIZATION shall cooperate with and freely participate in any other monitoring or evaluation activities pertinent to this Agreement that the COUNTY finds needing to be conducted.

  • Electronic and Information Resources Accessibility and Security Standards a. Applicability: The following Electronic and Information Resources (“EIR”) requirements apply to the Contract because the Grantee performs services that include EIR that the System Agency's employees are required or permitted to access or members of the public are required or permitted to access. This Section does not apply to incidental uses of EIR in the performance of the Agreement, unless the Parties agree that the EIR will become property of the State of Texas or will be used by HHSC’s clients or recipients after completion of the Agreement. Nothing in this section is intended to prescribe the use of particular designs or technologies or to prevent the use of alternative technologies, provided they result in substantially equivalent or greater access to and use of a Product.

  • Monitoring Compliance Upon the request of the Lender, but without incurring any liability beyond the Guaranteed Obligations, from time to time, Guarantor shall promptly provide to the Lender such documents, certificates and other information as may be deemed reasonably necessary to enable the Lender to perform its functions under the Servicing Agreement as the same relates to the Guarantor.

  • System Monitoring to ensure safe and continuous operation, the Customer must monitor key services and resource use as recommended by Deswik, and provide Deswik with details of monitoring and any relevant alerts as needed. Services to be monitors include, without limitation, disk space, CPU usage, memory usage, database connectivity, and network utilization.

  • Project Monitoring Reporting and Evaluation The Recipient shall furnish to the Association each Project Report not later than forty-five (45) days after the end of each calendar semester, covering the calendar semester.

  • Reporting and Monitoring Please provide a brief description of the mechanisms proposed for this project for reporting to the UNDP and partners, including a reporting schedule.

  • Monitoring Services IDT staff shall, using methods that include face-to-face and other contacts with the member, monitor the services a member receives. This monitoring shall ensure that:

  • Evaluation, Testing, and Monitoring 1. The System Agency may review, test, evaluate and monitor Grantee’s Products and services, as well as associated documentation and technical support for compliance with the Accessibility Standards. Review, testing, evaluation and monitoring may be conducted before and after the award of a contract. Testing and monitoring may include user acceptance testing. Neither the review, testing (including acceptance testing), evaluation or monitoring of any Product or service, nor the absence of review, testing, evaluation or monitoring, will result in a waiver of the State’s right to contest the Grantee’s assertion of compliance with the Accessibility Standards.

  • Project Monitoring The Developer shall provide regular status reports to the NYISO in accordance with the monitoring requirements set forth in the Development Schedule, the Public Policy Transmission Planning Process Manual and Attachment Y of the OATT.

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