Australian Financial Complaints Authority Sample Clauses

Australian Financial Complaints Authority. If the dispute cannot be resolved under our internal disputes policy, you may then, if you are a retail client, formally submit the dispute to the office of the Australian Financial Complaints Authority (AFCA) for determination in accordance with its rules.
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Australian Financial Complaints Authority. If you are not satisfied with the response provided to your complaint you can refer the matter directly to the appropriate External Dispute Resolution (EDR) scheme. We are a member of the Australian Financial Complaints Authority AFCA. You can contact AFCA at: XXX Xxx 0 Xxxxxxxxx XXX 0000 Telephone: 0000 000 000 Email: xxxx@xxxx.xxx.xx Internet: xxx.xxxx.xxx.xx Time limits may apply to complain to AFCA therefore you should act promptly or otherwise consult the AFCA website to find out if, or when the time limit relevant to your circumstance expire.
Sample 1
Australian Financial Complaints Authority. If you have a complaint in relation to us you may refer the matter directly to the appropriate External Dispute Resolution (EDR) scheme. If you are not satisfied with the response provided by us to your complaint you can refer the matter to the appropriate EDR scheme. We are a member of the Australian Financial Complaints Authority (AFCA). You can contact AFCA at: GPO Box 3 Melbourne VIC 3001 Telephone: 0000 000 000 Email: xxxx@xxxx.xxx.xx Internet: xxx.xxxx.xxx.xx Time limits may apply to complain to AFCA therefore you should act promptly or otherwise consult the AFCA website to find out if, or when the time limit relevant to your circumstance expire.
Sample 1
Australian Financial Complaints Authority. If, after 45 days, you are dissatisfied with the outcome of our internal procedure, you have the right to complain to the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers. Website: xxx.xxxx.xxx.xx Email: xxxx@xxxx.xxx.xx Telephone: 0000 000 000 (free call) In writing to: Australian Financial Complaints Authority, XXX Xxx 0, Xxxxxxxxx XXX 0000. This is an approved external dispute resolution scheme of which OFX is a member.
Sample 1
Australian Financial Complaints Authority. AFCA provides a free and independent service to resolve complaints by consumers and small businesses about financial firms (e.g. banks), where that complaint falls within AFCA’s terms of reference. The contact details for AFCA are set out below. Australian Financial Complaints Authority Online: xxx.xxxx.xxx.xx Email: xxxx@xxxx.xxx.xx Phone: 0000 000 000 (free call) Post: Australian Financial Complaints Authority XXX Xxx 0, Xxxxxxxxx XXX 0000 Other alternatives. Other options may be available to you. You may wish to get legal advice from your community legal centre or Legal Aid. You can also contact ASIC, the regulator, for information on 1300 300 630 or through ASIC’s website at xxx.xxxx.xxx.xx. 4t Your Dùrect Debùt Request SerVùce AgreePeht‌ This is your Direct Debit Request Service Agreement with Xx.Xxxxxx – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714 through the following debit user numbers: 161505, 161757, 161738, 029590, 004434, 161430, 161667, 161499, 161666, 055489, 106600 and 000439. It explains what your obligations are when undertaking a Direct Debit arrangement with us. It also details what our obligations are to you as your Direct Debit provider. Please keep this agreement for future reference. It forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with your DDR authorisation. Definitions account means the account held at your financial institution from which we are authorised to arrange for funds to be debited. agreement means this Direct Debit Request Service Agreement between you and us. banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia. debit day means the day that payment by you to us is due. debit payment means a particular transaction where a debit is made. Direct Debit Request means the written, verbal or online request between us and you to debit funds from your account. us or we means Xx.Xxxxxx – A Division of Westpac Banking Corporation, (the Debit User) you have authorised by requesting a Direct Debit Request. Definitions (continued) you means the customer who has authorised the Direct Debit Request. your financial institution means the financial institution at which you hold the account is maintained you have authorised us to debit.
Sample 1

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