Common use of ADJUSTMENT OF GRIEVANCES Clause in Contracts

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with a grievance shall, with or without a representative of the Association, present it to his Principal and/or immediate Supervisor within the time limit specified in Paragraph B 4. Should the grievance involve a decision of the Superintendent of Schools, or School Committee, it may be commenced at Level 2 of this procedure. Level 2 In the event that the grievance shall not have been disposed of at Level 1 to the satisfaction of the aggrieved employee, or in the event that no decision has been reached within seven (7) days after presentation of the grievance to the immediate supervisor and/or Principal, the grievance shall be reduced to writing and referred to the Superintendent of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee and representatives of the Association in an effort to settle the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision shall be in writing and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both parties.

ADJUSTMENT OF GRIEVANCES. Grievances shall be presented and adjusted in the following manner: Level 1 An administrator with One All grievances which involve a question within the scope of responsibility of the grievant's appropriate supervisor will be filed and thoroughly discussed at this level. The grievance shall, with or without shall be filed in writing by the grievant and a representative of the Association, present it Association with the appropriate supervisor. The supervisor shall submit his written answer to his Principal and/or immediate Supervisor the member and the Association within the time limit specified in Paragraph B 4. Should the grievance involve a decision fifteen (15) business days of the Superintendent filing of Schools, or School Committee, it may be commenced at Level 2 of this procedurethe grievance. Level 2 In the event that Two Administrators shall proceed directly to Level Two. If the grievance shall not have been be disposed of at Level 1 hereunder to the member's satisfaction and the member and the Association shall have determined to proceed further, the member and a representative of the aggrieved employee, or in the event that no decision has been reached within seven (7) days after presentation Association shall present a written statement of the grievance to the immediate supervisor and/or Principal, the grievance shall be reduced to writing and referred to the Superintendent within twenty-five (25) business days of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee supervisor's answer. The Superintendent shall meet with the aggrieved employee member and representatives a representative of the Association in an effort to settle the grievance, provided that the Superintendent may designate another to act in his place and provided further, that if the Superintendent so designates another and his disposition is not satisfactory to the member, the member and a representative of the Association shall have the right to meet with the Superintendent. In any event, the written answer of the Superintendent to the grievant and the Association is due no later than twenty-five (25) business days after the filing of the grievance at this level. Provided the parties agree, Level One and/or Level Two of the Grievance procedure may be bypassed and the grievance brought directly to Level Three. Level 3 In the event that Three If the grievance shall not have been satisfactorily disposed of at under Level 2Two to the member's satisfaction and the employee and the Association shall have determined to proceed further, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, a written statement of the grievance shall be referred in writing presented within ten (10) business days of receipt of the Superintendent's answer by the Association to the Committee. The written decision of the School Committee shall be due within twenty-one five (2125) business days after the issuance of the unsatisfactory disposition or the expiration filing of the twenty-one (21) day time limit provided hereingrievance at the School Committee Level. PROVISIONS APPLICABLE TO GRIEVANCES AT XXXXX XXX, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision shall be in writing and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesXXXXX XXX XXX XXXXX XXXXX.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with a grievance shallAny difference between the Company and any of its employees as to the interpretation, with application, administration or without a representative alleged xxxxx- tion of the Associationprovisions of this Agreement shall hereinafter be called a "grievance". An xxxxxxx effort shall be made to settle such dif- ferences without undue delay. Sundays, present it to his Principal and/or immediate Supervisor within Saturdays, and holidays shall not be counted in determining the time limit specified within which any action is to be taken under the provisions of this Article. The time limits set out for any stage in Paragraph B 4. Should the grievance involve a decision of the Superintendent of Schools, or School Committee, it procedure may be commenced at Level 2 of this procedureextended by mutual agreement. Level 2 In the event that the grievance shall not have been disposed of at Level 1 to the satisfaction of the aggrieved employee, or in the event that no decision has been reached within seven (7) days after presentation of the grievance to the immediate supervisor and/or Principal, the A grievance shall be reduced to writing and referred to dealt with in the Superintendent of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the follow- ing manner: Stage One The aggrieved employee and representatives of may within a reasonable period from the Association in an effort to settle the grievance. Level 3 In the event that the time such grievance shall not have been satisfactorily disposed of at Level 2, arose present his grievance orally or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred in writing to the Committee designated manage- ment representative. In presenting such griev- ance and receiving any answer thereto he may, if he desires, be accompanied and rep- resented a xxxxxxx designated by the Local Union from the Area of the to handle such grievance at this stage. Stage One of the grievance procedure may be waived by mutual agreement of the or the xxxxxxx if one has been designated, and the designated management representa- tive at Stage One if such grievance pertains to a job posting or transfer to a vacancy in a work location or Area other than the Stage Two If within twenty-one (21) days from the time when the grievance was presented to the First Stage management representative a decision satisfactory to the employee is not given, pro- vided the parties to the grievance have not mutually agreed to waive Stage One, then the Area Grievance Committeeman, may, within days after the issuance decision of such management representative has been or should have been given, or within days from the date it was agreed to waive Stage One, submit on a form the intent to process the grievance to Stage Two to the Labour Relations Supervisor The information on this form shall not prejudice the Union’s position with respect to subsequent submissions or representations regarding such grievance at this stage. The Labour Relations Supervisor shall, when so notified, establish a date for a Stage Two hearing. The date of the unsatisfactory disposition or hearing shall not be more than days from the expiration date the Labour Relations Supervisor was advised of the twenty-one (21) day time limit provided hereinemployee’s intent to process the grievance to Stage Two, whichever comes firstunless mutually agreed upon. Within twenty-one (21) days after receipt of At the written grievancemeeting, the Committee or its designees will meet with representatives of employee, accompanied by the Association in an effort to settle Area Grievance Committeeman and the grievance. In case Xxxxxxx, shall present the event that such a hearing is held by designeesgrievance statement, the decision which shall be in writing and approved by shall set out the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed nature of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writingthe remedy sought and any applicable section or provi- sion of this Agreement, provided that failure to properly identify such section or provision shall not prejudice the determination of the grievance on its merits. The management rep- resentative shall give to the American Arbitration Association for arbitration under their rules employee, the case Xxxxxxx, and the Area Grievance Committeeman his decision in writing within twenty-one (21) days after from the issuance date of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesStage Two hearing.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator Grievances of employees within the bargaining unit shall be presented and adjusted in the following manner: LEVEL ONE – The employee with a grievance shallshall first discuss the matter with his/her immediate supervisor or principal in the presence of his/her Association representative, with the object of resolving the matter informally. In the event the aggrieved person is not satisfied with the disposition of his/her grievance he/she may then within five (5) business days invoke the formal grievance procedure. If the principal or without a representative of the Association, present it to his Principal and/or immediate Supervisor within the time limit specified in Paragraph B 4. Should supervisor determines the grievance involve a decision of the Superintendent of Schoolsaffects more than one building, or School Committee, he/she may advise it may be commenced at written and moved to Level 2 of this procedure3. Level 2 LEVEL TWO – In the event that the employee is not satisfied with the disposition of his/her grievance shall not have been disposed of at Level 1 One, a copy of the grievance from (Schedule B) shall be delivered to the satisfaction principal or supervisor within five (5) business days. Upon receipt of the aggrieved employeegrievance the principal or supervisor shall indicate his/her disposition in writing within five (5) business days, or in and shall furnish a copy to the Association. LEVEL THREE – In the event that no decision has been reached the employee is not satisfied with the disposition of his/her grievance at Level Two, he/she shall transmit the grievance and the principal’s or supervisor’s disposition to the Superintendent and School Board Secretary by Certified Mail within seven five (75) days after presentation business days. Within five (5) business days, the Superintendent shall issue his/her written disposition of the grievance to the immediate supervisor and/or Principalgrievant and an Association officer. LEVEL FOUR – If the employee is not satisfied with the disposition of his/her grievance at Level Three or if no disposition has been made, the grievance shall be reduced to writing and referred transmitted to the Superintendent of Schools Board within fourteen fifteen (1415) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided hereinbusiness days, whichever comes firstby filing a written copy thereof. Within fourteen fifteen (1415) business days after the from receipt of the written grievance by grievance, or its next regularly scheduled meeting, the Superintendent, he/she or his/her designee Board shall meet with the aggrieved employee and representatives of the Association in an effort to settle pass upon the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such The Board may hold a hearing is held by designeesthereon, the decision shall be in writing and approved by the Committee prior may designate one or more of its members to its issuance. The grievant shall be granted hold a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer otherwise investigate the grievance, or prescribe such procedure as it may deem appropriate for consideration of the grievance, provided however, that in writingno event, except with the express written consent of the Association, shall final determination of the grievance be made by the Board more than (20) business days after its submission to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesBoard.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with The purpose of this section is to establish procedures for discussion, procedures and settlement as defined in Section of this Article. Grievances shall mean a complaint or claim of alleged unjust discipline or discharge, or involv- ing any matter of interpretation or application of, or compliance with, the provisions of this Agreement. Nothing will be deemed a grievance shalluntil the cause for complaint has been verbally discussed by the employee with his supervisor with his grievance man present. Unless extend- ed by a mutual agreement, with or without a representative grievance by a worker must be filed within five working days of the Associationworker’s knowledge the alleged STEP The grieving employee shall present his written grievance, signed by the the Grievance Representative, and the Union Presi- dent to the Supervisor personally. The written grievance shall be answered in writing within three working days after being presented. STEP If the grievance is not satisfactorily adjusted at the first step, one or more members of the Grievance Committee shall present the grievance in writing to the Superintendent or Area Manager personally, who shall render a decision in writing within three working days. STEP If the grievance is not satisfactorily adjusted at the second step, the Union Grievance Committee shall present the grievance in writing to the Human Resources Manager who shall render a decision in writing within five working days. The Union’s representative may participate in the discussion if his assistance is requested by the Grievance Committee or the Human Resources Manager. If a satisfactory decision is not reached at the third step, the matter in dispute may, at the request of either party, be submitted to Arbitration. A grievance which the Grievance Committee does not feel pertains to the Supervisor or Superintendent or Area Manager; a Policy Grievance, may be presented personally to the Human Resources Manager by the Grievance Committee and he shall notify the Grievance Committee within three working days at which step of the grievance procedure the grievance shall be started. grievance shall be considered as having been satisfactorily adjusted in Step 1 or Step if it is not referred to the next step within five working days following a decision at the last step at which the grievance was presented and shall not be eligible for further appeal. grievance shall be considered as being satisfactorily adjusted at Step 3 if it is not referred to Arbitration within ten working days following a decision at Step and shall not be eligible for further appeal. Where a difference arises between the parties relating to the interpretation, application or administration of this Agreement, including any question as to whether a matter is or where an allegation is made that this Agreement has been violated, either party may, after exhausting any grievance procedure establish- ed by this Agreement, notify the other party in writing of its desire to appeal the difference or allegation to Arbitration. The notice of appeal referred to in Article shall include a list of not more than three persons proposed by that party to be Arbitrator. If the other party does not agree to selection of any of the persons proposed, such party shall within five working days following receipt of such notice of appeal, submit a second list of not more than three persons proposed by it to his Principal and/or immediate Supervisor be Arbitrator. If the parties cannot agree to an Arbitrator from either list within a period of five working days following receipt of the time limit specified second list, the party appealing shall within ten working days thereafter, request the Minister of Labour of the Province of Ontario to appoint an Arbitrator. No person may be proposed or appointed as Arbitrator who has been involved in Paragraph B 4an attempt to negotiate or settle the grievance. Should Each of the parties hereto will jointly bear the expense of the Arbitrator. The proceedings of arbitration will be expedited by the parties hereto, At any stage of the grievance involve a decision procedure including Arbitration, the conferring parties may have the assistance of the Superintendent employee or employees concerned and any necessary witnesses, and all reasonable arrangements will be made to permit the conferring parties to have access to the plant and view disputed opera- tions and to confer with the necessary witnesses. Subject to the provisions of Schoolsabove, no matter may be submitted to Arbitration which has not been carried through all the previous steps of the grievance procedure. The Arbitrator shall not be to make any decision inconsistent with the provisions of this Agreement nor to alter, modify or School Committeeamend any part of this Agreement. Any grievance involving the interpretation of this contract which has disposed of hereunder, shall not be made the subject of another grievance. It is understood that the Company may present to the employee’s Grievance Committee any complaint with respect to the conduct of the Union, its Officers or Committee Men, during working hours or while on Company premises, and that if such complaint by the Company is not settled to the mutual satisfaction of the conferring parties, it may be commenced at Level 2 of this procedure. Level 2 In the event that the treated as a grievance shall not have been disposed of at Level 1 to the satisfaction of the aggrieved employee, or in the event that no decision has been reached within seven (7) days after presentation of the grievance to the immediate supervisor and/or Principal, the grievance shall be reduced to writing and referred to Arbitration in the Superintendent of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee and representatives of the Association in an effort to settle the grievance. Level 3 In the event that same way as the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision shall be in writing and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesemployee.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with a In the event that any difference arises out of the interpretation, application, operation or any alleged violation of this Agreement, including any difference arising from the suspension or dismissal of any employee and including any question or difference as to whether the matter is such question or difference shall be finally and conclusively settled without stoppage of work in the following manner: Such difference or grievance shall, with or without shall first be reduced to writing and taken up by the employee and a representative of the Association, present it to his Principal and/or immediate Supervisor within Union with the time limit specified in Paragraph B 4. Should the grievance involve a decision of the Superintendent of Schools, or School Committee, it may be commenced at Level 2 of this procedure. Level 2 In the event that the grievance shall not have been disposed of at Level 1 to the satisfaction of the aggrieved employee, or in the event that no decision has been reached within seven (7) days after presentation of the grievance to the ’s immediate supervisor and/or Principaland General Manager within five working days of such difference or grievance arising. If such difference or grievance is not settled within two working days, the grievance shall be reduced to writing and referred submitted by the employee’s immediate supervisor or General Manager to the Superintendent of Schools City Manager or Deputy City Manager. IV continued Should the two parties be unable to resolve the grievance under the procedure as set out in the previous Section within fourteen (14) days, the matter or matters shall be settled by submitting same to a Board of Arbitration of three persons, one of whom be appointed by the City and one by the Union, such appointments shall be made within seven days after the issuance of the unsatisfactory disposition or the expiration failure of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt Council of the written grievance City and the Union to reach a decision, and the third member shall be appointed within five days by the Superintendenttwo members so appointed, he/she or his/her designee and shall meet with be Chairman, Should the aggrieved employee and representatives members appointed by the parties fail to agree on a Chairman within the said five days, the said Chairman shall be appointed by the Minister of Labour of the Association in an effort to settle Province of British Columbia. The majority decision of the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance Board shall be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision shall be in writing and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both parties and each party shall bear the expense of their arbitrator and pay half the expenses of the Chairman. The Board shall finally settle such difference or grievance within ten days after the appointment of the Chairman. the event the Board of Arbitration finds that an employee has been dismissed or suspended for other than proper cause, the Board of Arbitration may direct the Employer to reinstate the employee and pay to the employee a sum equal to their wages or salary lost by reason of such suspension or discharge, or such lesser sum as in the opinion of the Board of Arbitration is fair and reasonable or make such other order as it considers fair and reasonable having regard to the terms of the Collective Agreement between the parties. Wherever a stipulated time is mentioned herein, the said time may be extended by mutual consent of the parties. Grievances dealing with dismissal or termination shall start at the City Manager’s or Deputy City Manager’s step in the Grievance procedure. Upon mutual agreement of the parties, the arbitration process set out in above may be replaced by a single arbitrator process. An employee shall have the right to have a Shop Stxxxxx xr Union representative present when disciplinary action is to be taken (written warnings, suspension, dismissal), Furthermore, such a right is also applicable when an employee is to be subject to a verbal warning which may form part of the disciplinary record in the future. However, this clause does not apply to workplace discussions that are of an operational or remedial nature which will not form part of the disciplinary record.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator It is the intention of the Company and the Union that by execution of this industrial peace will be maintained and that Union and Company shall cooperate to that and that work will be done efficiently and without interruption. It is mutual desire of the parties that the complaints of employees adjusted as quickly as possible and it is generally that an has no until he has given his xxxxxxx an opportunity to adjust his complaint. Company and the Union mutually agree that should any grievance arise between the parties to this Agreement as to its or shall be dealt with, without stoppage of work in the following manner: The individual with a grievance shall, job stew- ard of his choice shall first take up the matter with or without a representative his xxxxxxx/camp superintendent within fourteen calendar days of the Associationorigin of the grievance. The , present it to shall within five , working days. ‘Failing a satisfactory adjustment and no later than five working days from the date of which the xxxxxxx is required then. Step The matter shall be taken up by the same employee and the Grievance Committee with the Wood- lands Production Superintendent/Lumber Superintendent. or his Principal and/or immediate Supervisor within appointee, in writing. The Woodlands Production Superintendent/Lumber Superintendent, or his appointee, shall reply in writing no later than five working days from the time limit specified in Paragraph B 4. Should date on which the grievance involve a decision was in writing by him. Failing settlement then, Step The matter shall be taken up by the Divisional Representative(s) of the Superintendent of SchoolsLocal Union with the Woodlands Manager/Lumber Manager. or his appointee, in writing within five working days. The Woodlands Manager/Lumber Manager, or School Committeehis appointee. shall reply within five working days. Failing settle- ment, it may be commenced at Level 2 of this procedurethen. Level 2 In the event that the grievance shall not have been disposed of at Level 1 to the satisfaction of the aggrieved employee, or in the event that no decision has been reached within seven (7) days after presentation of The Company and Union will refer the grievance to a committee composed of representatives from the immediate supervisor and/or PrincipalNegotiating Committees for this contract before going to the Arbitration step of the Grievance Procedure. For the Union, the Regional Vice-President. the President of the Local. and One (I) of the other of the Negotiating and for the Company, the Woodlands Manager/Lumber Manager. the Industrial Relations Manager, Woodlands/Lumber Division. and the rate Director Human Resources should be on this Committee. party may. within following Fifteen (I days after completion of Step matter to arbitration as provided in the Manitoba Labour Relations Act. If a grievance has not advanced to stage under Steps 3 or within Five days after the completion of the stage. then the grievance shall be reduced to writing deemed abandoned. In of the absence of agents of the Company or the Union, the time limit may be extended by mutual consent. The Union shall notify the Company of the personnel of its Committee and of any change in the personnel: and the Company shall notify the Union of the of the officials of Com- pany referred to the Superintendent As far as is practical. all will with at of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee and representatives of the Association in an effort to settle the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, work or in the of the night shift. prior to beginning of regular work shift without of are with outside of working hours the request of the Company. the in the discussion of the shall paid time rate of pay for the or providing they arc shall be considered as participating in discussion of grievance. job on duty will allowed suffi- cient time on any shift for the purpose of handling in such instances, he must from his supervisor prior to undertaking an assignment. Permission will not be unreasonably job or his employees of the Division originated. Company shall Union in any an has Such to at In cases the Union considers it to a the shall with through provisions of XXII. Step for the Union shall to and/or assist Committee at in the I In event that no decision has been rendered within twenty-one (21) days after the Level 2 meetingof violation of this Agreement Contractor and an Con- tractor, the grievance matter shall be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes firstgrievance procedure. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision Step The Company shall be in writing and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on responsible for any disciplinary matter. Level 4 In the event violation of collective beyond that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiespoint.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with a grievance shall, with or without a representative Differences Between the Company and Employees Should any difference arise between the Company and any of the Associationemployees from the interpretation, present it to his Principal and/or immediate Supervisor within the time limit specified in Paragraph B 4. Should the grievance involve a decision application, administration or alleged violation of the Superintendent of Schools, or School Committee, it may be commenced at Level 2 provisions of this procedureAgreement, an xxxxxxx effort shall be made to settle such differences without undue delay in the following manner. Level 2 In the event that the grievance shall not have been disposed of at Level 1 Stage One An aggrieved employee may, provided it is done with reasonable promptness, make his representations orally or in writing to the satisfaction of Management Representative designated by the aggrieved employeeCompany from time to time to han- dle such matter at this stage. In making such repre- sentations he may, if he desires, be accompanied and represented by a Grievance Xxxxxxx in his Department or a Grievance Xxxxxxx from his Plant, if there is no Grievance Xxxxxxx available in his Department, and such meeting will normally occur dur- ing the event that no decision has been reached within seven (7) days after presentation working hours. Any settlement of the grievance to the immediate supervisor and/or Principal, the grievance shall be reduced to writing and referred to the Superintendent of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with reached between the aggrieved employee and representatives of the Association Company at this stage will be considered applicable to the case in an effort question and not as estab- lishing a precedent for future cases. If within three days from the time when such representations were presented to settle such Management Representative a decision satisfactory to the grievance. Level 3 In the event that employee is not given, then the grievance shall not have been satisfactorily disposed of at Level 2may be referred to Stage Two. Stage Two Failing resolution, or in the event that no decision has been rendered grievance may, within twenty-one (21) five days after the Level 2 meetingdecision of the Management Representative for Stage One has been or should have been given, the grievance shall be referred in writing to the Management Representative designated by the Company to handle such meetings at Stage Two. The Company will notify the Plant Committeeman and the Chairman of the General Grievance Committee of the date, time and place for the Stage Two meeting within five days after receiving such referral. Such meeting shall be held within thirty days following such notification and will normally be scheduled during the working hours and commence no later than thirty minutes before the end of the shift. The employee shall be accompanied at such meeting by the Plant Committeeman and not more than two Grievance Stewards both of whom shall be from the Plant where such meeting is held. One of the Grievance Stewards shall be from the Department and, if not available at such Plant, shall come from the Plant closest to such Plant where such Xxxxxxx is available. An Industrial Relations repre- sentative and such other Company personnel as the Company may consider necessary to resolve the grievance shall accompany the Management Representative. The Management Representative hearing the griev- ance will give a written decision within five days from the date of the meeting to the with a copy for the Plant Committeeman and the Grievance Xxxxxxx handling the case. If the grievance is denied, the decision shall contain brief and concise reasons. A written summary of the Stage Two meeting (includ- ing the respective positions of each party and the facts agreed to or in dispute at such meeting) will be pre- pared by the Company, with a copy to the Plant Committeeman. Stage Three If the matter is not satisfactorily disposed of, then a notice in writing requesting further consideration of the matter may within seven days after the decision by the Management Representative at Stage Two has been given or should have been given, be given by the Local Union to the Management Representative desig- nated for Stage Three meetings. Such Management Representative shall notify the Local Union of the time and place of a meeting to consider the matter. Any such meeting shall be held within twenty-one (21) days after the issuance written notice of referral has been received. The Local Union shall be represented at such meeting by the General Grievance Committee. At any Stage Three meeting either party may require the attendance of the unsatisfactory disposition or the expiration and/or a representative of the twenty-one (21) day time limit provided hereinUnion. The Company shall be represented at Stage Three meetings by Management Representatives, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association Industrial Relations Department and such staff specialists as the Company requires. The Management Representative for Stage Three shall give his decision in an effort writing to settle the grievanceLocal Union within seven days from the date of the meeting. In All Stage Three grievance meetings other than those held on a basis will be held at the event Company’s Copper Cliff offices for a maximum of three days of each week, as required. If the Local Union notifies the Superintendent of Industrial Relations that there is, in its opinion, a back- log of Stage Three meetings, all Stage Three meetings will then be held on a basis to permit the holding of concurrent meetings. The Local Union shall be represented at such meetings by a hearing Chief Grievance Xxxxxxx together with two Grievance Stewards. Such meetings will be held at the Company’s Copper Cliff offices, or at such other location(s) as may be agreed to between the Company and the Local Union, for up to three days each week. The meeting procedure shall continue until such time as the backlog of Stage Three grievance meetings is, in the opinion of the Local Union, eliminated. Regular days off of both the and the Management Representative involved at each stage, vacation time off of the and holi- days shall not be counted in determining the time with- in which any action is held to be taken in each of the fore- going Stages One to Three. The Company will indicate by designeesnotice posted for each Department the Management Representatives desig- nated by it from time to time to handle matters in such Department at Stages One and Two of the Grievance Procedure and a copy of each notice posted in the Departments in the Plant shall be given to the Plant Committeeman. If no Management Representative shall have been designated by the Company for any of the stages through which a matter must proceed such matter may proceed directly to the next higher stage for which a Management Representative shall have been so des- ignated. Differences Between Company and Union Any differences arising between the Union and the Company from the interpretation, application, adminis- tration or alleged violation of the provisions of this Agreement, instead of following the procedure before set out, may be submitted in writing by either of such parties to the other, with opportunity for oral dis- cussion between the officers of the Local Union and the General Manager or his designated representative. At such discussion either party may require the atten- dance of a representative of the Union and/or not more than the three Chief Stewards. The parties shall within ten days from the giving of notice as aforesaid sign a memorandum of settlement, or, if the matter has not been satisfactorily adjusted, the decision party to whom the matter was submitted shall be deliver to the other party a reply in writing and approved to such submission. Time limits fixed by the Committee prior to its issuance. The grievant shall this Article may be granted a hearing extended by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance written agreement of the unsatisfactory disposition Company and the Union or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesLocal Union.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator Either the Company, the Union or any employee has a to lodge a grievancewith res to any matter arising out Agreementor concerning interpretation, application or alleged violation of this Agreement. Any employee believing that he has been unjustly dealt with or that the provisions of this Agreement have not been complied with, shall have the right to place such grievancesin the hands of the Union for review and by the Company, if necessary. It is understood that the shop stewards have their regular work to perform and that, if necessary to service a grievance shallduring working hours, with or they will not leave their work without a representative having obtained the permission of the AssociationSupervisor,which permission will not be unreasonably withheld. Such grievancesshall be processed as follows: STEP ONE Between the employee concerned, present it his Union representative and his The grievance must be filed within ten (10)working after the event giving rise to his Principal and/or immediate Supervisor within the time limit specified in Paragraph B 4. Should the grievance involve a occurs and within this period of time it shall be discussed at this Step. The Supervisorshall give an oral decision of within five (5) working days, from the Superintendent of Schools, or School Committee, it may be commenced at Level 2 of this proceduredate the discussion took place. Level 2 In If the event that the grievance shall not have been disposed of at Level 1 Union wishes to appeal to the satisfaction of the aggrieved employee, or in the event that no decision has been reached within seven (7) days after presentation of the grievance to the immediate supervisor and/or Principalnext step, the grievance shall be reduced to writing and referred to notice of appeal filed within five (5)working days from the Superintendent of Schools Supervisor's decision. STEP TWO: Between the employee concerned, the Union representative, the Supervisor,the Operations Manager and/or their delegates. The discussion at this Step shall be held within fourteen seven (14) 7)working days after the issuance of the unsatisfactory disposition or the expiration date of the seven appeal. The decisionof the Company at this Step shall be in writing and be made within four (74) day time limit provided herein, whichever comes first. Within fourteen (14) working days after the receipt of the written grievance by date of the Superintendentmeeting. Should the Union wish to appeal, he/she or his/her designee shall meet such notice of appeal must be filed in writing with the aggrieved employee and representatives Head Office of the Association in an effort to settle the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered Company within twenty-one (211) days after week of the Level 2 meeting, decision of the Company at STEP TWO. STEP THREE: The grievance shall be referred forwarded to the Head Office of the Company, which shall have one (1)week to dispose of the grievance.The disposition shall be in writing and returned to the Committee within twenty-one (21) days after the issuance officers of the unsatisfactory disposition or Union. If considered necessary by the expiration of the twenty-one (21) day time limit provided hereinparties, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is meeting may be held by designeesthe parties and may include the interested persons. If a meeting is held, the decision shall be given to the other party within seven (7) days from the date of the meeting. In the case of a dismissal,a grievance may be filed by an employee who feels he was dealt with. Such a grievance must be filed within five (5) working days from the date of dismissal and shall commence at STEP TWO. Grievances concerning rates shall be handled in writing accord- ance with the above procedure, and approved by the Committee prior to its issuancedisposition of such grievances, if sustained, shall include the determination of the effective date of the increase, with thereto. The grievant time limits as prescribed above may be modified by mutual agreement of the parties. The Company or the Union may file grievances com- mencing at STEP TWO. Any grievance involving a group of employees shall be granted a hearing by the full Committee filed at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesSTEP THREE.

ADJUSTMENT OF GRIEVANCES. Grievances shall be presented and adjusted in the following manner: Level 1 An administrator with One All grievances which involve a question within the scope of responsibility of the grievant's appropriate supervisor will be filed and thoroughly discussed at this level. The grievance shall, with or without shall be filed in writing by the grievant and a representative of the Association, present it Association with the appropriate supervisor. The supervisor shall submit his written answer to his Principal and/or immediate Supervisor the member and the Association within the time limit specified in Paragraph B 4. Should the grievance involve a decision fifteen (15) business days of the Superintendent filing of Schools, or School Committee, it may be commenced at Level 2 of this procedurethe grievance. Level 2 In the event that Two Administrators shall proceed directly to Level Two. If the grievance shall not have been be disposed of at Level 1 hereunder to the member's satisfaction and the member and the Association shall have determined to proceed further, the member and a representative of the aggrieved employee, or in the event that no decision has been reached within seven (7) days after presentation Association shall present a written statement of the grievance to the immediate supervisor and/or Principal, the grievance shall be reduced to writing and referred to the Superintendent within twenty-five (25) business days of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee supervisor's answer. The Superintendent shall meet with the aggrieved employee member and representatives a representative of the Association in an effort to settle the grievance, provided that the Superintendent may designate another to act in his place and provided further, that if the Superintendent so designates another and his disposition is not satisfactory to the member, the member and a representative of the Association shall have the right to meet with the Superintendent. In any event, the written answer of the Superintendent to the grievant and the Association is due no later than twenty-five (25) business days after the filing of the grievance at this level. Provided the parties agree, Level One and/or Level Two of the Grievance procedure may be bypassed and the grievance brought directly to Level Three. Level 3 In the event that Three If the grievance shall not have been satisfactorily disposed of at under Level 2Two to the member's satisfaction and the employee and the Association shall have determined to proceed further, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, a written statement of the grievance shall be referred in writing presented within ten (10) business days of receipt of the Superintendent's answer by the Association to the Committee. The written decision of the School Committee shall be due within twenty-one five (2125) business days after the issuance of the unsatisfactory disposition or the expiration filing of the twenty-one (21) day time limit provided hereingrievance at the School Committee Level. PROVISIONS APPLICABLE TO GRIEVANCES AT LEVEL ONE, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision shall be in writing and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesLEVEL TWO AND LEVEL THREE.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with a grievance shallAny complaint, with disagreement or without a representative difference of opin- ion between the Company and the Union or the employees covered by the Agreement, which concerns the application, operation of, or alleged violation of the Associationterms and provisions of this Agreement, present it shall be consid- ered as a grievance. Any employee, the Union or the Company may a grievance. Any grievance which is not presented fourteen (14) days following the event giving rise to grievance, or within ten days of the last day worked in the case of a dismissal shall be forfeited and waived by the aggrieved party. All grievances except those submitted by the em- ployee to his Principal immediate supervisor and/or immediate Supervisor within Store Manager shall be submitted in writing and shall clearly set forth the time limit specified matters in Paragraph B 4dispute. Should the grievance involve a decision of the Superintendent of Schools, or School Committee, it may be commenced at Level 2 of this procedure. Level 2 In the event that the grievance shall not have been disposed of at Level 1 to the satisfaction of the aggrieved employee, or in the event that no decision has been reached within Within seven (7) days after presentation thereafter, the Company shall reply in writing. The procedure for adjustment of a grievance by an employee, shall be as follows: STEP ONE: By a discussion between the employee, the Xxxxxxx and the employee’s immediate Supervisor and/or Store Manager. Failing a satisfactory settlement and within five (5) days thereafter, the employee may submit a written grievance to the immediate supervisor and/or Principal, the grievance shall be reduced to writing and referred to the Superintendent of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of Store Manager. Within the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee and representatives of the Association in an effort to settle the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) days after receipt immediately following submission of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision Store Manager shall be reply in writing and approved by failing a satisfactory settlement, then: STEP TWO: The Union Representative or Representatives may take the Committee prior matter up with the Company official designated to its issuancehan- dle labour relations matters. The grievant If a satisfactory settlement can- not be reached within fifteen (15) days (excluding Satur- day and Sunday) the matter shall be granted a hearing by referred to the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the Arbitra- tion Board as per Article A grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered can be submitted to Arbitration only within twenty-one five (2125) days after from the Xxxxx 0 meeting, date of the Association Company’s Step Two answer. Any unresolved grievance not submitted to Arbitration within five (25) days shall be rendered null and void. It is agreed that under unusual circumstances an employee may refer the grievance, in writing, take his alleged grievance directly to the American Union. STEP THREE: Prior to filing for Arbitration Association for arbitration under their rules either party may request Three meeting to discuss the outstanding grievance. A griev- ance can be submitted to Arbitration only within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both parties.five

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with Either the: Employer, the Union or any employee has a right to lodge a grievance shallwith respect to any matter arising out of this Agreement or concerning the interpre- tation, application or alleged violation of this Agreement. Any employee believing that he has been unjustly dealt with, or that the provisions of this Agreement have not been complied with or without a representative have the right to place such grievances in the hands of the AssociationUnion, present it for review and adjustment by the Employer if necessary. Such grievances shall be processed as follows: Step Within seven working days after the event giving rise to his Principal and/or immediate Supervisor within the time limit specified in Paragraph B 4. Should the grievance involve a decision of occurs, the Superintendent of Schools, or School Committee, it may be commenced at Level 2 of this procedure. Level 2 In the event that employee and his store xxxxxxx shall discuss the grievance with the Store Manager. The Manager shall not have been disposed of at Level 1 give an oral answer to the satisfaction of the aggrieved employee, or in the event that no decision has been reached grievance within seven (7) days after presentation of the grievance to the immediate supervisor and/or Principal, the four working days. Failing settlement; Step The grievance shall be reduced to writing and referred to discussed between the Superintendent of Schools Union Representative, Store Manager and/or the Regional Manager. This discussion shall be held within fourteen (14) seven working days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee and representatives of the Association in decision at Step The Store Manager and/or Regional Manager will give an effort to settle the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred answer in writing to the Committee grievance within twenty-one (21) four working days after the issuance of the unsatisfactory disposition or the expiration date of the twenty-one (21) day time limit provided herein, whichever comes firstmeeting. Within twenty-one (21) days after receipt Failing settlement; Step The grievance shall be reduced to writing and forwarded to the Head Office of the written grievance, the Committee or its designees will meet with representatives Employer within one week of the Association in an effort decision at Step which shall have one week to settle of the grievance. In the event that such a hearing is held by designees, the The decision shall be in writing and approved sent to offices of the Union. If considered necessary by the Committee prior parties, a meeting may be held by the parties and may include the interested person. If a meeting is held, the decision shall be given to its issuancethe other xxxxx within seven days from the date of the meeting. In the case of a discharge, a grievance may be by an employee who feels he was unjustly dealt with. Such a grievance must be filed within four working days from the date of dismissal, and shall commence at Step In any subsequent disposal of this case during the Grievance Procedure, the may reinstate the employee with full pay, employee for a definite period, or sustain the discharge, if mutually agreed to by the parties to this Agreement. Grievances concerning rates shall commence at Step 2 of the Grievance Procedure and the disposition of such grievances, if sustained, shall include the nation of effective date of the increase with retroac- tivity thereto. The grievant Employer or the Union may file grievances commencing at Step 2 or Step The time limits as prescribed above may be modified by mutual agreement of the parties. Article XX ARBITRATION Should the grievance involve the alleged misin- terpretation or violation of the Agreement, either party may be free to appeal to arbitration from Step 3 within thirty-one days from the date the decision was given at that step. The parties shall attempt to agree on a single Arbitrator from a list previously agreed to by the parties to this Agreement. If the agree on an Arbitrator, the requesting then refer the grievance within said delay to the chosen Arbitrator with of the issue be arbitrated upon by him. Notice of said reference and a copy of said statement shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, forwarded simultaneously to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance other party. The decision of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration Arbitrator shall be final and binding upon all parties involved. If the parties cannot agree on both parties.an Arbitrator within fourteen days from the date of the notice to arbitrate, each shall appoint, within one week, one nominee as its of a Board of Arbitration that will decide upon the matter. Each party shall advise the other of the name and address of its nominee the Board within said delay of one week. If the two nominees are unable to agree upon the choice of a third member to act Chairman, the Minister of Labour for the Province of Ontario shall be to a Chairman. The Board shall hear &dispute decision (or a majority decision) shall be final and binding the Where there is no majority decision, of the Chairman is final and binding. The Arbitrator or Board of Arbitration, as the case may be, shall not have any jurisdiction to alter or modify any of the provisions of this Agreement, nor to substitute any new provisions in lieu thereof, nor to make any decision inconsistent with the terms and provisions of this Agreement. In determining any discharge or any other dis- ciplinary grievance the Arbitrator or Board of Arbitra- tion, as the case may be, shall have the authority to:

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with Section 1. Should any employee or group of employees consider that he, she or they have a grievance, work shall not be suspended but an xxxxxxx effort shall be made to settle such grievances as herein provided. Grievances, within the meaning of this Article, shall consist of disputes about working conditions, about the interpretation and application of particular clauses of this Agreement to a particular employee or group of employees, and about all alleged violations of this Agreement. No grievance shall be entitled to consideration unless it is filed by the end of the seventh working day following the day upon which occurred the event out of which the grievance arose except for the following events which have special time limits for filing: Job evaluation (See Article X, Section 3) Pensions (See Pension Language) Suspension or discharge (See Article VI, Section 2) For those "events" which the Union or the employee learns of only through written notification by the Company, the seventh working day period shall begin upon the receipt of such written notification. With regard to grievances pertaining to an alleged violation of reclassifying an employee to a lower rated job classification but being allowed to hold a higher hourly rate for 30 days, the seven working day period for filing a grievance shallshall begin upon the receipt by the employee of a written notice of reclassification. With regard to grievances pertaining to an alleged violation concerning the awarding of a job classification for which an employee had bid, with or without the seven working day period for filing a representative grievance shall begin at the time the department posts a notice identifying the employee who has been awarded the job. With regard to grievances pertaining to an alleged violation concerning the awarding of a transfer to another department for which an employee had filed a transfer request, the seven working day period for filing a grievance shall begin the day on which the Company posts a notice, outside of the AssociationEmployment Office, identifying the name of the employee who has accepted the transfer. The effort to settle all grievances which are subject to this procedure shall be made pursuant to the following steps: FIRST, between the aggrieved employee or employees and the Supervisor of the Department involved. The appropriate Shop Xxxxxxx may be present it to his Principal and/or immediate Supervisor within at this step of the procedure if requested by the employee. The supervisor will notify the employee and the appropriate shop xxxxxxx on that shift of the time limit specified in Paragraph B 4. Should and place at which the grievance involve a decision will be discussed. If such grievance is not satisfactorily adjusted by the end of the Superintendent fourth (4th) working day following the day upon which the grievance is presented, then SECOND, in order for grievances to be considered in Step 2, it shall be appealed in writing, on the form mutually agreed upon by the Company and the Union, specifying the exact Contract provisions alleged to be violated and a brief description of Schoolsthe facts in order to identify the grievance, by the Grievance Committee Chairperson to the Manager of Human Resources. Grievances will be accepted by the Company only if the grievance is signed by the employee or employees affected by the alleged violation unless that alleged violation affects a large number of employees and the Union therefore files it as a “Policy Grievance.” Grievances will be accepted by the Company only if the aggrieved employee or employees have completed the first step of the grievance procedure with the Supervisor of the Department. A grievance properly appealed to the Second Step shall be discussed in an attempt to settle it at a meeting between representatives or executives of the Company, not to exceed five (5) persons, as the Company may designate, and not more than five (5) members of the Union, or School alternate representatives designated by the Chairman of such Committee. The aggrieved employee may be present if requested by the Company or the Grievance Committee, it provided that in discharge cases, the employee must be present and in the event the employee is absent from the meeting because of an emergency the meeting shall be postponed. Second step meetings shall be held on the second and fourth Tuesdays of each month and special meetings may be commenced at Level 2 held to consider discharge cases when they arise more than one (1) week before the next regular meeting. At all such meetings, minutes shall be kept, transcripts of this procedurewhich will be available to the Company and to the Union. Level 2 Grievances which have been processed through the first step and have been advanced by the Union to the second step shall automatically be placed on the docket for the next second step meeting. In the event that second step meetings in addition to those specified above are necessary such meetings will be held at times mutually arranged by the grievance parties. The Company will notify the Union in writing of its decision within ten (10) working days following the second step meeting. If the Company fails to notify the Union in writing of its decision within such ten (10) working days, the matter shall not have been disposed of at Level 1 to the satisfaction be considered settled in favor of the aggrieved employee, or . Within ten (10) working days following the date the Company notifies the Union of its second step decision the Union shall notify the Company in writing if the event that no decision has been reached within seven (7) days after presentation of Union wishes to advance the grievance to the immediate supervisor and/or Principalthird step. If the Union fails to notify the Company in writing within such ten (10) day period of its desire to advance the grievance to the third step, the grievance matter shall be reduced considered settled in favor of the Company and not subject to further appeal. Within thirty (30) working days following receipt of a notice in writing and referred by the Union of its desire to advance a grievance to the Superintendent third step, the Company will make a concerted effort to schedule a third step meeting at a time and place agreeable to both the Company and the Union. Except for grievances on suspension or discharge, such meetings shall not be held within the period four (4) weeks prior to the start of Schools within fourteen contract negotiations and extending to four (144) days after weeks following the issuance conclusion of negotiations. THIRD, it shall be considered at a meeting between representatives or executives of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee Company and representatives of the Association in an effort to settle National Organization and the grievanceUnion and a member or members of the Grievance Committee. Level 3 In The aggrieved employee may be present at such meeting if requested by the event that Company or the grievance shall not Grievance Committee. Whenever there are grievances which have been satisfactorily disposed advanced by the Union to the third step, such meetings shall be held once during each calendar month. Inability of either side to have an individual present at Level 2, or such meeting who is crucial to its presentation shall be considered sufficient grounds for an automatic extension of ten (10) working days. Such ten (10) working day period may be extended by mutual written agreement of the Company and the Union. The Company will notify the Union in writing of its decision within ten (10) working days following the event that no third step meeting. If the Company fails to notify the Union in writing of its decision has been rendered within twenty-one such ten (2110) days after the Level 2 meetingworking days, the grievance matter shall be referred considered settled in writing favor of the aggrieved employee. FOURTH, within ten (10) working days following the date the third step decision is given to the Committee within twenty-one (21) days after Union, the issuance of Union shall notify the unsatisfactory disposition or Company by fax/mail and return fax/mail receipt, addressed to the expiration of Company, at 000 Xxxxxxxx Xxxxxx, X.X. Xxx 0000, Xxxxxxxxxxxx, Xxxxxxx 00000, if the twenty-one (21) day time limit provided herein, whichever comes firstUnion desires to have the matter settled by appeal to an impartial umpire. Within twenty-one (21) days after Upon receipt of such a certified letter from the written grievanceUnion, the Committee or its designees will meet with representatives Company and the Union shall within fifteen (15) working days following the receipt of such letter jointly submit the Association in an effort matter to settle the grievanceAmerican Arbitration Association. In the event that such a hearing the matter is held by designees, the decision shall be in writing and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, jointly submitted to the American Arbitration Association, the Association for shall proceed with the arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or matter pursuant to the expiration Rules of the twenty-one (21) day time limitAssociation. Only grievances or disputes which are within the definition of grievances set forth in Section 1 of this Article and have followed the proper grievance steps shall be subject to the arbitration provision of this Agreement, provided hereinand the arbitrator shall be bound by the provisions of this Agreement and shall not have the power to add to, whichever comes firstsubtract from or vary from any of the terms of this agreement. The results of such arbitration arbitrator’s findings shall be final and binding and whose compensation and expenses shall be paid equally by the Union and the Company. A representative of the Human Resources Department may be present during any of the foregoing steps. Any grievance not appealed from the decision made in the first step of this procedure within four (4) working days after such decision, shall be considered settled on both partiesthe basis of the last decision and not subject to further appeal. Any grievance not appealed from the decision made in the third step of this procedure within ten (10) working days after such decision, shall be considered settled on the basis of the last decision and not subject to further appeal. It is agreed that nothing contained herein shall abridge or abolish the right of any individual employee or group of employees at any time to present grievances to the Company. The Company shall pay the members of the Grievance Committee at their regular rates of pay for regular working hours spent at a meeting held for the consideration of grievances in accordance with the second and third steps described above. Meetings of the Grievance Committee with employees shall not be held during working hours nor shall time spent therein be compensated by the Company except that the Company will allow up to twenty (20) minutes for members of the Grievance Committee prior to each specific grievance discussed in any second or third step meeting. The Grievance Committee herein referred to shall consist of not more than ten (10) employees, designated by the Union.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator The Company will recognize and deal with a grievance shall, with or without a representative Shop Stewards in work areas and at Company bases determined and appointed by the Union. It will be the responsibility of Shop Stewards to assist in the adjustment of Grievances arising out of the Associationinterpretation, present it to application, or alleged violation of this Agreement. Where an employee feels that there has been a violation or misinterpretation of any part of this Agreement, he, or a Shop Xxxxxxx, or any Officer of the Union on his Principal and/or immediate Supervisor behalf, will discuss the matter within seven calender days with the time limit specified in Paragraph B 4Department Manager who will, within four hours (save Saturday, Sunday and Statutory Holidays), give his decision thereof. Should Where the grievance involve a decision of the Superintendent of SchoolsDepartment Manager is unsatisfactory to the employee concerned or to the Union, or School Committeefailing a decision being received from the Manager as required by above, it the matter will be reduced to writing within a further seven calender days and submitted to the Department Head who will, within forty-eight hours (save Saturday, Sunday and Statutory Holidays), attach his written reply thereto. Collective Agreement, Page Failing a reply from the Vice President of or where the reply is unsatisfactory to the or to the union, the matter will be referred to Arbitration in accordance with below. Where employees are to be suspended or discharged, a Shop Xxxxxxx shall be notified before the employee leaves his work area. Where the Shop Xxxxxxx is unable to affect a settlement if a dispute exists at the time, a written Grievance may be commenced at Level 2 filed directly with the Department Head within seven ( 7 ) calendar days. Either Party to this Agreement may, within fourteen calender days of this procedure. Level 2 In the event that date when the grievance shall not matter was or should have been disposed of at Level 1 above, notify the other Party in writing of its decision to submit the satisfaction of the aggrieved employee, or matter in the event that no decision dispute to Arbitration. Where notice has been reached within seven (7) days after presentation of the grievance given by either Party to the immediate supervisor and/or Principalrefer a matter dispute to Arbitration, the grievance selection of an Arbitrator shall be reduced made numerically from a List of persons previously agreed to writing and referred to the Superintendent of Schools within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she Parties. Should the first person named on the List be unable to hear the matter within thirty (30) calender day or his/her designee shall meet with such other time as the aggrieved employee and representatives of the Association in an effort to settle the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meetingParties may agree, the grievance shall next person named will be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision shall be in writing selected and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesso on.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with a grievance shallAny complaint, with disagreement or without a representative difference of opinion the Company and the Union or the employees covered by the Agreement, which concerns the interpretation,application, operation of alleged violation of the Association, present it to his Principal and/or immediate Supervisor within the time limit specified in Paragraph B 4. Should the grievance involve a decision of the Superintendent of Schools, or School Committee, it may be commenced at Level 2 and provisions of this procedureAgreement, shall be considered as a grievance. Level 2 In the event that the grievance shall not have been disposed of at Level 1 to the satisfaction of the aggrieved Any employee, the Union or in the event that no decision has been reached within seven (7) days after presentation of the Company may a grievance. Any grievance to the immediate supervisor and/or Principal, the grievance shall be reduced to writing and referred to the Superintendent of Schools which is not presented within fourteen (14) days after following the issuance event giving rise to such grievance, or within ten (10) days of the unsatisfactory disposition or last days worked in the expiration case of a dismissal shall be forfeited and waived by the aggrieved party. Ail grievances except those submitted by the em- ployee to his immediate supervisor and/or Store Manager shall be submitted in writing and shall clearly set forth the matters in dispute. Within seven (7) days thereafter, the Com- pany shall reply in writing. The procedure for adjustment of a grievance by an employee, shall be as follows: STEP ONE By a discussion between the employee, the Xxxxxxx and the employee’s immediate Supervisor and/or Store Manager. Failing a satisfactory settlement and within five (5) days there- after, the employee may submit a written grievance to the Store Manager. Within the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee and representatives of the Association in an effort to settle the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) days after receipt immediately fol- lowing submission of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision Store man- ager shall be reply in writing and approved by failing a satisfactory settle- ment, then: STEP TWO: The Union Representative or Representatives may take the Committee prior matter up with the Company official designated to its issuance. The grievant handle labour relations matters, If a satisfactory settlement cannot be reached within fifteen (15) days (excluding Saturday and Sun- day) the matter shall be granted a hearing by referred to the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the Arbitration Board as per Article A grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered can be submitted to Arbitration only within twenty-one five (2125) days after from the Xxxxx 0 meeting, date of the Association Com- pany’s Step Two answer. Any unresolved grievance not sub- mitted to Arbitration within the twenty-five (25) days shall be rendered null and void. It is agreed that under unusual stances and employee may refer the grievance, in writing, take his alleged grievance dire to the American Union. STEP THREE: Prior to filing for Arbitration Association for arbitration under their rules either party may request a Step Three meeting to discuss the outstanding grievance. A griev- ance can be submitted to Arbitration only within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both parties.five

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with Section 1. Should any employee or group of employees consider that he, she or they have a grievance, work shall not be suspended but an xxxxxxx effort shall be made to settle such grievances as herein provided. Grievances, within the meaning of this Article, shall consist of disputes about working conditions, about the interpretation and application of particular clauses of this Agreement to a particular employee or group of employees, and about all alleged violations of this Agreement. No grievance shall be entitled to consideration unless it is filed by the end of the seventh working day following the day upon which occurred the event out of which the grievance arose except for the following events which have special time limits for filing: Pensions (See Pension Language) Suspension or discharge (See Article VI, Section 2) For those "events" which the Union or the employee learns of only through written notification by the Company, the seventh working day period shall begin upon the receipt of such written notification. With regard to grievances pertaining to an alleged violation of reclassifying an employee to a lower rated job classification but being allowed to hold a higher hourly rate for 30 days, the seven working day period for filing a grievance shallshall begin upon the receipt by the employee of a written notice of reclassification. With regard to grievances pertaining to an alleged violation concerning the awarding of a job classification for which an employee had bid, with or without the seven working day period for filing a representative grievance shall begin at the time the department posts a notice identifying the employee who has been awarded the job. With regard to grievances pertaining to an alleged violation concerning the awarding of a transfer to another department for which an employee had filed a transfer request, the seven working day period for filing a grievance shall begin the day on which the Company posts a notice, outside of the AssociationEmployment Office, identifying the name of the employee who has accepted the transfer. The effort to settle all grievances which are subject to this procedure shall be made pursuant to the following steps: FIRST, between the aggrieved employee or employees and the Supervisor of the Department involved. The appropriate Shop Xxxxxxx may be present it to his Principal and/or immediate Supervisor within at this step of the procedure if requested by the employee. The supervisor will notify the employee and the appropriate shop xxxxxxx on that shift of the time limit specified in Paragraph B 4. Should and place at which the grievance involve a decision will be discussed. If such grievance is not satisfactorily adjusted by the end of the Superintendent fourth (4th) working day following the day upon which the grievance is presented, then SECOND, in order for grievances to be considered in Step 2, it shall be appealed in writing, on the form mutually agreed upon by the Company and the Union, specifying the exact Contract provisions alleged to be violated and a brief description of Schoolsthe facts in order to identify the grievance, by the Grievance Committee Chairperson to the Manager of Human Resources. Grievances will be accepted by the Company only if the grievance is signed by the employee or employees affected by the alleged violation unless that alleged violation affects a large number of employees and the Union therefore files it as a “Policy Grievance.” Grievances will be accepted by the Company only if the aggrieved employee or employees have completed the first step of the grievance procedure with the Supervisor of the Department. A grievance properly appealed to the Second Step shall be discussed in an attempt to settle it at a meeting between representatives or executives of the Company, not to exceed five (5) persons, as the Company may designate, and not more than five (5) members of the Union, or School alternate representatives designated by the Chairman of such Committee. The aggrieved employee may be present if requested by the Company or the Grievance Committee, it provided that in discharge cases, the employee must be present and in the event the employee is absent from the meeting because of an emergency the meeting shall be postponed. Second step meetings shall be held on the second and fourth Tuesdays of each month and special meetings may be commenced at Level 2 held to consider discharge cases when they arise more than one (1) week before the next regular meeting. At all such meetings, minutes shall be kept, transcripts of this procedurewhich will be available to the Company and to the Union. Level 2 Grievances which have been processed through the first step and have been advanced by the Union to the second step shall automatically be placed on the docket for the next second step meeting. In the event that second step meetings in addition to those specified above are necessary such meetings will be held at times mutually arranged by the grievance parties. The Company will notify the Union in writing of its decision within ten (10) working days following the second step meeting. If the Company fails to notify the Union in writing of its decision within such ten (10) working days, the matter shall not have been disposed of at Level 1 to the satisfaction be considered settled in favor of the aggrieved employee, or . Within ten (10) working days following the date the Company notifies the Union of its second step decision the Union shall notify the Company in writing if the event that no decision has been reached within seven (7) days after presentation of Union wishes to advance the grievance to the immediate supervisor and/or Principalthird step. If the Union fails 50 to notify the Company in writing within such ten (10) day period of its desire to advance the grievance to the third step, the grievance matter shall be reduced considered settled in favor of the Company and not subject to further appeal. Within thirty (30) working days following receipt of a notice in writing and referred by the Union of its desire to advance a grievance to the Superintendent of Schools within fourteen (14) days after third step, the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee and representatives of the Association in an Company will make a concerted effort to settle schedule a third step meeting at a time and place agreeable to both the grievanceCompany and the Union. Level 3 In the event that the grievance Except for grievances on suspension or discharge, such meetings shall not have been satisfactorily disposed of at Level 2, or in be held within the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred in writing to the Committee within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) days after receipt of the written grievance, the Committee or its designees will meet with representatives of the Association in an effort to settle the grievance. In the event that such a hearing is held by designees, the decision shall be in writing and approved by the Committee prior to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both parties.period four

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with (a) Should a grievance shallarise it shall be handled as follows. Prior to filing a formal grievance, an employee will, with or without a representative the assistance of xxxxxxx if so desires, refer the matter on an informalbasis to immediate Supervisor. This discussion must take place within five (5)working days of the Association, present it occurrence of the event giving rise to his Principal and/or immediate Supervisor within the time limit specified in Paragraph B 4complaint. Should If the grievance involve cannot be settled as a decision result of the Superintendent of Schoolsthis discussion, or School Committee, then it may be commenced at Level 2 dealt with as follows. STEP The employee shall file a written grievance with his immediate Supervisorwithinfive (5) days of this procedure. Level 2 In discussing the event that matter with Supervisor.The Supervisor shall answer the grievance within three (3) days. Except in cases of disciplinary action, the written shall not have state the at issue in concise terms and shall state precisely in what respect the Agreement has been disposed of at Level 1 violated or by reference to the satisfaction specific clause or clauses relied upon and shall also the nature of the aggrieved employee, relief or in the event that no decision has been reached within seven (7) days after presentation of remedy sought. STEP If the grievance to is not resolved at the immediate supervisor and/or Principal, the grievance shall STEP it may be reduced to writing and referred to the Superintendent of Schools Personnel Supervisor within fourteen (14) days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) five working days after the receipt of the written grievance by the Superintendent, he/she or his/her designee Supervisor’s reply at The Personnel Supervisor shall meet convene a meeting with the aggrieved employee Local Union and representatives appropriate Xxxxxxx within five (5) working clays after receipt of the Association in an effort to settle the grievance. Level 3 In the event that grievance and shall the grievance shall not have been satisfactorily disposed in writing within five (5) working days of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 such meeting, . STEP If the grievance shall is not resolved at STEP it may be referred in writing to the Committee General or appointed representative within twenty-one five (215) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit provided herein, whichever comes first. Within twenty-one (21) working days after receipt of the written grievancePersonnel Supervisor’sreply at STEP The General Manager or appointed representative shall convene a meeting with the Local Union President and Vice-President within five (5) working days after receipt of the grievance and shall answer the grievance in writing within five (5) working days of such meeting. STEP If grievance is not resolved at it may be referred to the Corporate Director within five (5) working days after receipt of the General Manager’s or appointed representative’s reply at STEP The Corporate Director shall convene a meeting with the Communications, Energy and Union Representative and the Union Executive within ten (10) working days receipt of the grievance and shall answer the grievance in writing within ten (10) days of such meeting. Failing a satisfactory settlement, the Committee or its designees will meet with representatives grievance may be referred to arbitration by the Union within a further thirty (30) calendar days. Any grievance involving disciplinary action shall be referred to STEP of the Association in an effort grievance procedure. No employee shall be disciplined or discharged without just cause. A Union or Company grievancemay be starting at on matters of a general nature relating to settle application, or interpretation of Collective Labour Agreement provided such grievance cannot be otherwise forward as the grievance. In the event that such a hearing is held by designees, the decision grievance of or group The Union or Company’s shall be in writing and approved by the Committee prior and, failing satisfactory settlement, grievance may be subject to its issuance. The grievant shall be granted a hearing by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both partiesprocedure.

ADJUSTMENT OF GRIEVANCES. Level 1 An administrator with Either the Employer, the Union or any employee has a right to lodge a grievance shallwith respect to any matter arising out of this Agreement or concerning the interpre- tation, with application or without a representative alleged violation of this Agreement. Any employee believing that he has been unjustly dealt with, or that the provisions of this Agreement have not be complied with, shall have the right to place such grievances in the hands of the AssociationUnion, present it for review and adjustment by the Employer if necessary. Such grievances shall be processed as follows: Step Within seven working days after the event giving rise to his Principal and/or immediate Supervisor within the time limit specified in Paragraph B 4. Should the grievance involve a decision of occurs, the Superintendent of Schools, or School Committee, it may be commenced at Level 2 of this procedure. Level 2 In the event that employee and his store xxxxxxx shall discuss the grievance with the Store Manager. The Manager shall not have been disposed of at Level 1 give an oral answer to the satisfaction of the aggrieved employee, or in the event that no decision has been reached grievance within seven (7) days after presentation of the grievance to the immediate supervisor and/or Principal, the four working days. Failing settlement; Step The grievance shall be reduced to writing and referred to discussed between the Superintendent of Schools Union Representative, the Store Manager and/or the Regional Manager. This discussion shall be held within fourteen (14) seven working days after the issuance of the unsatisfactory disposition or the expiration of the seven (7) day time limit provided herein, whichever comes first. Within fourteen (14) days after the receipt of the written grievance by the Superintendent, he/she or his/her designee shall meet with the aggrieved employee and representatives of the Association in decision at Step The Store Manager and/or Regional Manager will give an effort to settle the grievance. Level 3 In the event that the grievance shall not have been satisfactorily disposed of at Level 2, or in the event that no decision has been rendered within twenty-one (21) days after the Level 2 meeting, the grievance shall be referred answer in writing to the Committee grievance within twenty-one (21) four working days after the issuance of the unsatisfactory disposition or the expiration date of the twenty-one (21) day time limit provided herein, whichever comes firstmeeting. Within twenty-one (21) days after receipt Failing settlement; step The grievance shall be reduced to writing and forwarded to the Head Office of the written grievance, the Committee or its designees will meet with representatives Employer within one week of the Association in an effort decision at Step which shall have one week to settle dispose of the grievance. In the event that such a hearing is held by designees, the The decision shall be in writing and approved sent to the offices of the Union. If considered necessary by the Committee prior parties, a meeting may be held by the parties and may include the interested persons. If a meeting is held, the decision shall be given to its issuancethe other party seven days from the date of the meeting. In the case of a discharge, a grievance may be filed by an employee who feels he was unjustly dealt with. Such a grievance must be filed within four working days from the date of dismissal, and shall commence at Step In any subsequent disposal of this case during the Grievance Procedure, the Employer may reinstate the employee with full back pay, suspend the employee for a definite period, or sustain the discharge, if mutually agreed to by the parties to this Agreement. Grievances concerning rates shall commence at Step 2 of the Grievance Procedure and the disposition of such grievances, if sustained, shall include the determi- nation of the effective date of the increase with retroac- tivity thereto. The grievant shall Employer or the Union may file grievances commencing at Step 2 or Step The time limits as prescribed above may be granted a hearing modified by the full Committee at his/her request on any disciplinary matter. Level 4 In the event that the grievance shall not have been satisfactorily disposed of at Level 3, or in the event that no decision has been rendered within twenty-one (21) days after the Xxxxx 0 meeting, the Association may refer the grievance, in writing, to the American Arbitration Association for arbitration under their rules within twenty-one (21) days after the issuance mutual agreement of the unsatisfactory disposition or the expiration of the twenty-one (21) day time limit, provided herein, whichever comes first. The results of such arbitration shall be final and binding on both parties.