Common use of Additional Services Clause in Contracts

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Professionally Managed Portfolios), Transfer Agent Servicing Agreement (Professionally Managed Portfolios)

AutoNDA by SimpleDocs

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee Exhibit F (continued) to the Trust for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at August, 2014 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ − Implementation - $)___ per qualified plan account or Xxxxxxxxx ESA account _/fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $___/year § FAN Web Select (Cap at Fund Groups under 50,000 open accounts) − Implementation - $___/fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $___/year § FAN Web Direct (API) – Quoted Separately § Customization - $___ per SSN/hour § Activity (Session) ■ $ Fees: − Inquiry - $___ per transfer to successor trustee ■ $ _/event − Account Maintenance - $___ per participant distribution (Excluding SWPs) ■ $ _/event − Transaction – financial transactions, reorder statements, etc. - $___ per refund of excess contribution ■ $ _/event − New Account Setup - $___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ _/event (Not available with FAN Web Select) § Strong Authentication: − $___ _/month per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Web Mobile Access to account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access information and transaction capabilities through the internetmobile internet devices. Shareholders can securely access portfolio summary, account informationbalances, account history, and conduct financial transactionstransaction requests such as purchases, redemptions, and perform account maintenance activitiesexchanges. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up § Initial Implementation Site Setup Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $___ Annual § Monthly Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ - $___ per event, Login Challenge Osterweis • $ § Transaction Fees:  − Inquiry - $___ per event, Inquiry • $ _/event  − Maintenance - $___ per event, Security Validation • $ _/event  − Transaction - $___ per event, _/event  − New Account Maintenance • $ Establishment Setup - $___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $___/year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $___ Dealer ■ $ - $___ per record § Price Files - $___/record or $___ per user _/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $___ per event Inquiry • $ _/event − Per broker ID - $___ per month _/month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $___/event − New Account Setup – $___/event − Monthly Minimum Charge - $___ per month Monthly Minimum Charge ■ /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ § Implementation Fees − $___ per fund _/fund group Implementation • $ Lxxx Mxxxx 3 Exhibit F (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at August, 2014 Vision Electronic Statements (Continued) § Load charges − $___ per image Load charges • $ ___ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) − $___ per Email _/document *Normal Vision ID and activity charges also apply. Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ − Setup: $___ per user Setup • $ /user − Support: $___ per user /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ − Setup: $___ per file Standard ad-hoc select • $ /request (Includes up to 2 hours of programming. If beyond, additional time will be $___ per / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ development.) − Support: $___ per file /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files − Files can be scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ − Setup: $___ _one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or − Support: $___ /file per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee month Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ − $___implementation − $___ implementation • $ ___ per month ■ /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ − $___ implementation • $ − $___ per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ − $___implementation − $___ implementation • $ ___ per ID /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ − $___implementation − $___ implementation • $ ___ per ID /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ − $___implementation − $___ implementation • $ ___ per ID /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ − $___implementation − $___ implementation • $ ___ per ID /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ − $___/month Lxxx Mxxxx 4 Exhibit F (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at August, 2014 Programming Charges § $___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) − Conversion programming − Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost Basis Reporting Annual reporting of shareholder cost basis for nonbased on project requirements. Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at August, 2014 Transfer Agent Training Services § On-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests site at USBFS - $___ per hour for completion and quality validation Fund Event* Services ■ $ _/day § At Client Location - $___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De/day plus travel and out-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Nonof-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementspocket expenses if required

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios), Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings analysis and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit D (continued) to the Transfer Agent & Servicing Agreement Supplemental Services – E-Commerce services fee schedule at July 1, 2015 FAN Web Shareholder Services internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Additional Services Fund Groups over 50,000 open accounts) − Implementation - $[ ] per fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee Schedule- $[ ] per year § FAN Web Select (Fund Groups under 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon − Implementation - $[ ] per fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $[ ] per year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] per hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[ ] per event − Account Maintenance - $[ ] per event − Transaction – financial transactions, reorder statements, etc. - $[ ] per event − New Account Setup - $[ ] per event (Not available with FAN Web Select) § Strong Authentication: − $[ ] per month per active FAN Web ID (Any ID that has had activity within the type of activity and type of account, including 180-day period prior to the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account billing cycle) FAN Web- Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package § FAN Web Premium (Fund Groups over 50,000 open accounts) § Implementation – - $[ ] per fund group – includes up to 90 hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support § Annual Base Fee - $[ ] per year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation – $[ ] per fund group – includes up to 45 hours of technical/BSA support − Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase - $[ ] per year § Customization - $[ ] per hour - (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) § Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ − Inquiry - $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event − Account Maintenance • $ ___ - $[ ] per event, event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ - $[ ] per event, event − New Account Set-up • $ ___ - $[ ] per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − $[ ] per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ - $[ ] § Price Files - $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ § Inquiry Only − Inquiry - $[ ] per event Inquiry • $ ___ − Per broker ID - $[ ] per month per ID Vision ID • § Transaction Processing* • $ ___ Processing − Implementation - $[ ] per Management Company Implementation Fee • $ ___ per event management company − Transaction - purchase, redeem, and exchange • $ ___ exchange, literature order - $[ ] per month event − New Account Setup – $[ ] per event − Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user $[ ] per month Support Setup: Included in initial fund Setup on Exhibit D (continued) to the Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsAgreement

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Underlying Funds Trust), Transfer Agent Servicing Agreement (Hatteras Alternative Mutual Funds Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), , EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - following 18-month period or $100 million threshold being reached – All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit C to the Trust for Professional Managers Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (- Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ § $____ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ 30.00 per SSN) ■ $ § $____ per transfer to successor trustee ■ $ § $____ per participant distribution (Excluding SWPs) ■ $ § $____ per refund of excess contribution ■ $ § $____ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ § $____ per outgoing wire transfer or overnight delivery ■ $ § $____ per telephone exchange ■ $ § $____ per return check or ACH or stop payment ■ $ § $____ per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $____ per CUSIP § Expedited CUSIP Setup – $____ per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $____ per fund/ per change § Fund CUSIP Change – $____ per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ Implementation – $____ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ – $____ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: • Inquiry – $____ per event • Login Challenge – $____ per event • Account Maintenance – $____ per event • Transaction – financial transactions, duplicate statement requests, etc. – $____ per event • New Account Set-up – $____ per event • Bank Verification Attempt – $____ per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $____ per year § Per Record Charge • $ ___ Rep/Branch/ID • $ – $____ - Dealer ■ $ – $____ § Price Files – $____ per record Price Files or $____ per user per month, whichever is less Transfer Agent & Shareholder Services - Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ - Inquiry - $____ per event Inquiry • $ - Vision ID - $____ per month per ID Vision ID • § Transaction Processing* • $ - Implementation Fee - $____ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $____ per event - Monthly Minimum Charge - $____ per month Monthly Minimum Charge ■ § Electronic Statements* • $ - Implementation- $____ per fund group Implementation • $ - Load charges-$____ per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years)-$ ____ per Email Client Web Data Access U.S. Bank client on-line access to fund document *Vision ID and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Trust for Professional Managers), Form of Transfer Agent Servicing Agreement (Trust for Professional Managers)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee Exhibit F (continued) to the Trust for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at August, 2014 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ − Implementation - $___ _/fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $___/year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $___/fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $___/year § FAN Web Direct (API) – Quoted Separately § Customization - $___/hour § Activity (Session) Fees: − Inquiry - $___/event − Account Maintenance - $___/event − Transaction – financial transactions, reorder statements, etc. - $___/event − New Account Setup - $___/event (Not available with FAN Web Select) § Strong Authentication: − $___/month per qualified plan active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Web Mobile Access to account or Xxxxxxxxx ESA information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, account (Cap at balances, account history, and conduct financial transaction requests such as purchases, redemptions, and exchanges. § Initial Implementation Site Setup Fee - $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up § Monthly Base Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $___ Annual Base Fee • Annual Base Fee includes § Transaction Fees: − Inquiry - $___/event − Maintenance - $___/event − Transaction - $___/event − New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ Establishment Setup - $___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $___/year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $___ Dealer ■ $ - $___ per record § Price Files - $___/record or $___ per user _/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $___ per event Inquiry • $ _/event − Per broker ID - $___ per month _/month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $___/event − New Account Setup – $___/event − Monthly Minimum Charge - $___ per month Monthly Minimum Charge ■ /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ § Implementation Fees − $___ per fund _/fund group Implementation • $ Lxxx Mxxxx 3 Exhibit F (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at August, 2014 Vision Electronic Statements (Continued) § Load charges – $___ per image Load charges • $ ___ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) – $___ per Email _/document *Normal Vision ID and activity charges also apply. Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ – Setup: $___ per user Setup • $ /user – Support: $___ per user /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ – Setup: $___ per file Standard ad-hoc select • $ /request (Includes up to 2 hours of programming. If beyond, additional time will be $___ per / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ development.) – Support: $___ per file /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files – Files can be scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ – Setup: $___ _one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or – Support: $___ /file per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee month Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ – $___implementation – $___ implementation • $ ___ per month ■ /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ – $___ implementation • $ – $___ per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ – $___implementation – $___ implementation • $ ___ per ID /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ – $___implementation – $___ implementation • $ ___ per ID /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ – $___implementation – $___ implementation • $ ___ per ID /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ – $___implementation – $___ implementation • $ ___ per ID /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ – $___/month Exhibit F (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at August, 2014 Programming Charges § $___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) – Conversion programming – Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost Basis Reporting Annual reporting of shareholder cost basis for nonbased on project requirements. Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at August, 2014 Transfer Agent Training Services § On-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests site at USBFS - $___ per hour for completion and quality validation Fund Event* Services ■ $ _/day § At Client Location - $___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De/day plus travel and out-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Nonof-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementspocket expenses if required

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios), Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), , EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit N (continued) to the Fund Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (- Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ _▪ $__ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ _▪ $__ per transfer to successor trustee ■ $ _▪ $__ per participant distribution (Excluding SWPs) ■ $ _▪ $__ per refund of excess contribution ■ $ _▪ $__ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ _▪ $__ per outgoing wire transfer or overnight delivery ■ $ _▪ $__ per telephone exchange ■ $ _▪ $__ per return check or ACH or stop payment ■ $ _▪ $__ per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup ▪ CUSIP Setup beyond the initial CUSIP - $__ per CUSIP ▪ Expedited CUSIP Setup - $__ per CUSIP (Less than 35 days) Fund Characteristic Change ▪ Fund Name Change - $__ per fund/ per change ▪ Fund CUSIP Change - $__ per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ _Implementation - $__ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ _- $__ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: • Inquiry - $__ per event • Login Challenge - $__ per event • Account Maintenance - $__ per event • Transaction - financial transactions, duplicate statement requests, etc. - $__ per event • New Account Set-up - $__ per event • Bank Verification Attempt - $__ per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $__ per year ▪ Per Record Charge • $ ___ Rep/Branch/ID • $ _- $__ Dealer ■ $ - $__ ▪ Price Files - $__ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ¤ Account inquiry • $ _- Inquiry - $__ per event Inquiry • $ _- Vision ID - $__ per month per ID Vision ID • ¤ Transaction Processing* • $ _- Implementation Fee - $__ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $__ per event - Monthly Minimum Charge - $__ per month Monthly Minimum Charge ■ ¤ Electronic Statements* • $ _- Implementation- $__ per fund group Implementation • $ _- Load charges-$__ per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ _years)-$ __ per Email Client Web Data Access U.S. Bank client on-line access to fund document *Vision ID and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Series Portfolios Trust), Agent Servicing Agreement (Series Portfolios Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at and documented on the time of the service being added. Digital Investor Additional Services fee schedule FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit D (continued) to the Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ • $15.00 per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ 30.00 per SSN) ■ $ ___ • $25.00 per transfer to successor trustee ■ $ ___ • $25.00 per participant distribution (Excluding SWPs) ■ $ ___ • $25.00 per refund of excess contribution ■ $ ___ • $25.00 per reconversion/recharacterization re-characterization Additional Shareholder Paid Fees ■ $ ___ • $15.00 per outgoing wire transfer or overnight delivery ■ $ ___ • $5.00 per telephone exchange ■ $ ___ • $25.00 per return check or ACH or stop payment ■ $ ___ • $10.00 per statement year requested research request per account (This fee applies to research requests for statements older than the prior year) Digital Investor CUSIP Setup • CUSIP Setup beyond the initial CUSIP – $1,500 per CUSIP • Expedited CUSIP Setup – $3,000 per CUSIP (Less than 35 days) Fund Characteristic Change • Fund Name Change – $500 per fund/ per change • Fund CUSIP Change – $500 per fund/ per change Transfer Agent & Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Services Additional Services Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase Schedule (add/change/delete), and Systematic Redeem (add/change/deleteContinued) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ Inquiry - $0.05 per event Inquiry $ ___ Vision ID - $5.00 per month per ID Vision ID • Transaction Processing* • $ ___ Implementation Fee - $5,000 per Management Company Implementation Fee $ ___ per event Transaction - purchase, redeem, and exchange - $0.50 per event $ ___ per month Monthly Minimum Charge - $500 per month • Electronic Statements* • $ ___ Implementation- $5,000 per fund group Implementation $ ___ Load charges-$0.05 per image Load charges • $ ___ per document Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears)-$0.015 per document * Vision ID and event charges also apply. Fund Source Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurringpricing, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per monthperformance, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per formliterature, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user accessprocessing guidelines. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ $250 per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Cushing Mutual Funds Trust), Transfer Agent Servicing Agreement (Cushing Mutual Funds Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closedclosed Advisor’s Signature not required as of _______, 2017 as the fees are not being changed. Amended Exhibit U (continued) to the PMP Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at May, 2016 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over [ ] open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon − Implementation - $[ ] per fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] per year § FAN Web Select (Fund Groups under [ ] open accounts) − Implementation - $[ ] per fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] per year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] per hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[ ] per event − Account Maintenance - $[ ] per event − Transaction – Financial transactions, reorder statements, etc. - $[ ] per event − New Account Setup - $[ ] per event (Not available with FAN Web Select) § Strong Authentication: − $[ ] per month per active FAN Web ID (Any ID that has had activity within the type of activity and type of account, including [ ]-day period prior to the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account billing cycle) FAN Web- Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package § FAN Web Premium (Fund Groups over [ ] open accounts) § Implementation – - $[ ] per fund group – includes up to [ ] hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support § Annual Base Fee - $[ ] per year § FAN Web Select (Fund Groups under [ ] open accounts) − Implementation – $[ ] per fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase - $[ ] per year § Customization - $[ ] per hour - (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) § Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ − Inquiry - $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event − Account Maintenance • $ ___ - $[ ] per event, event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ - $[ ] per event, event − New Account Set-up • $ ___ - $[ ] per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − $[ ] per month per active FAN Web ID (Any ID that has had activity within the [ ]-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ - $[ ] § Price Files - $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ § Inquiry Only − Inquiry - $[ ] per event Inquiry • $ ___ − Per broker ID - $[ ] per month per ID Vision ID • § Transaction Processing* • $ ___ Processing − Implementation - $[ ] per Management Company Implementation Fee • $ ___ per event management company − Transaction - purchase, redeem, and exchange • $ ___ exchange, literature order - $[ ] per month event − New Account Setup – $[ ] per event − Monthly Minimum Charge ■ Electronic Statements* • $ ___ - $[ ] per month Fund Source – Client Access to audited fund group Implementation • $ ___ information, pricing, performance, literature, processing guidelines. - $[ ] per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Month - Unlimited Users Amended Exhibit U (continued) to the PMP Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at May, 2016 eConnect – Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ - $[ ] per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ - Setup: $[ ] per user Setup • $ ___ - Support: $[ ] per user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ - $[ ] per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file user per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery beyond [ ] users included as part of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Professionally Managed Portfolios), Transfer Agent Servicing Agreement (Professionally Managed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Sound Point Exhibit D (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at May, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of accountfund group web site. Shareholders access account information, including the following: Qualified Plan Fees ■ $ portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over ___ per qualified plan account or Xxxxxxxxx ESA account __open accounts) − Implementation - $___/fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $___/year § FAN Web Select (Cap at Fund Groups under ___open accounts) − Implementation - $____/fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $___/year § FAN Web Direct (API) – Quoted Separately § Customization - $___ per SSN/hour – (subject to change at prevailing rates of vendor) ■ $ § Activity (Session) Fees: − Inquiry - $___ per transfer to successor trustee ■ $ _/event − Account Maintenance - $___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct /event − Transaction – financial transactions, and perform account maintenance activitiesreorder statements, etc. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $___ Annual Base Fee • Annual Base Fee includes _/event − New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ Setup - $___ per event, Login Challenge Osterweis • $ _/event (Not available with FAN Web Select) § Strong Authentication: − $___ _/month per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Setactive FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $___/year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $___ Dealer ■ $ - $___ per record § Price Files - $___/record or $___ per user _/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $___ per event Inquiry • $ _/event − Per broker ID - $___ per month _/month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $___/event − New Account Setup – $___/event − Monthly Minimum Charge - $___ per month Monthly Minimum Charge ■ /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ § Implementation Fees − $___ per fund _/fund group Implementation • $ Vision Electronic Statements (Continued) § Load charges − $___ per image Load charges • $ ___ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) − $___ per Email _/document *Normal Vision ID and activity charges also apply. Sound Point Exhibit D (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at May, 2014 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ - Setup: $___/user - Support: $___ per user Setup • $ ___ per user /user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund Setup setup on Transfer Agent system - $___/ user per month beyond 2 users included as part of setup Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ - Standard ad-hoc select: $___ per file Standard ad-hoc select • $ - Custom coded data for recurring, scheduled delivery: $___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ - Support: $___ per file /file per month for recurring files/- Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ - Setup: $___ _one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or - Support: $___ /file per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee month Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ − $___ _implementation • $ − $___ per month ■ _/month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ − $___ implementation • $ − $___ per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ − $___ _implementation • $ − $___ per ID _/ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ − $___implementation − $___ implementation • $ ___ per ID /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ − $___implementation − $___ implementation • $ ___ per ID /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ − $___implementation − $___ implementation • $ ___ per ID /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ − $___/month Programming Charges- (subject to change at prevailing rate of vendor) § $___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements Sound Point Exhibit D (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at May, 2014 Transfer Agent Training Services § On-site at USBFS - $___/day § At Client Location - $___/day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ § $___ per direct _/direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ § $___setup /fund group § $___ setup per fund group ■ $ /month administration § $___ per month administration ■ $ ___ per received /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ § $___/fund group per month Literature Fulfillment Services* § Account Management − $___ per fund group per month CTI Reporting Integrated custom detailed call reporting /month § Inbound Teleservicing Only − Account Management - $ $___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ /month − Call Servicing - $___/minute § Lead Source Reporting − $___ per month • $ /month § Closed Loop Reporting − Account Management - $___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, /month − Database Installation, Setup ■ Miscellaneous - $___/fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - – Integrated custom detailed call reporting § $___ per hour _/monthly report Sound Point Exhibit D (continued) to the Trust for completion Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at May, 2014 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and quality validation Fund Event* Services ■ $ type of account, including the following: Qualified Plan Fees § $___/hour, Programming & File Delivery ■ $ /qualified plan account or Cxxxxxxxx ESA account (Cap at $___/hour, Project Management/Analysis ■ $ /SSN) § $___/account/month, Account Data Retention - until purged* ■ $ /transfer to successor trustee § $___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions /participant distribution (Manual and SystematicExcluding SWPs) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ § $___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ _/refund of excess contribution § $___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ _/reconversion/recharacterization Additional Shareholder Paid Fees § $___ per fund/ per change - Fund Name Change ■ $ _/outgoing wire transfer or overnight delivery § $___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ _/telephone exchange § $___ per statement, Document Loading, Storage, and Access ■ $ _/return check or ACH or stop payment § $___ _/research request per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor account (This fee applies to requests for statements in a PDF format and send notification to older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 2 contracts

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios), Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, following services - Vision intermediary e-commerce, client Web sales reporting data access, recordkeeping application access, programming charges, training, cost basis reportingwarehouse, investor email services, dealer reclaim Osterweis e-mail services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI lead conversion reporting, sales reporting & Rule 22c-2 reporting 12b-1 aging, Same Day Cash Flow System, Short-Term Trader reporting, Jumbo Pricing, and Daily Valuation/Manual 401K Trade. Fees are billed monthly 11/2011 2 Amended Exhibit E (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition continued) to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent Servicing Agreement-DoubleLine Funds Trust TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE AT NOVEMBER 2011 FAN WEB Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a transparent link at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct financial transactionsportfolio listing fund family, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devicestransaction history, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestspurchase additional shares through ACH, etc. • $ ___ per eventFAN Web Direct (API)—Quoted Separately • Customization - $165 /hour • Activity (Session) Fees: • Inquiry - $0.15 /event • Account Maintenance - $0.25 /event • Transaction—financial transactions, reorder statements, etc. - $0.50 /event • New Account Set-up - $3.00 /event (Not available with FAN Web Select) $ ___ Strong Authentication: • $0.045 /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are availableactive* FAN Web ID * Any ID that has had activity within the 180-day period prior to the billing cycle. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for VISION MUTUAL FUND GATEWAY Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry $ ___ Inquiry Only • Inquiry - $0.05 /event • Per broker ID - $5.00 /month per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* Processing $ ___ per Management Company Implementation Fee - $5,000 /management company $ ___ per event Transaction - Transaction—purchase, redeem, and exchange exchange, literature order - $0.50 /event $ ___ per month New Account Setup—may contain multiple fund/accounts - $3.00 /event • Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client - $500 /month CLIENT DEDICATED LINE DATA ACCESS For USBFS clients requiring continuous on-line access to fund USBFS shareholder accounting systems, such as for client call center support: • $7,000 /year per workstation for TA2000 AWD access • Plus data communications setup and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending monthly charges based upon location and bandwidth ■ TA2000 3270 Emulation • Plus training billed at hourly rates plus out-of-pocket expenses Amended Exhibit E (Mainframe Green Screencontinued) - Account inquiry and ability to perform financial transactions the Transfer Agent Servicing Agreement-DoubleLine Funds Trust TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE AT NOVEMBER 2011 Short-Term Trader—Software application used to track and/or assess transaction fees that are determined to be short-term trades. Service can be applied to some or account maintenance depending upon user accessall funds within a fund family. • $ ___ implementation 90 days or less – $0.08 /open account $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) 91-180 days – $0.14 /open account • 181-270 days – $0.20 /open account • 271 days – 1 year - Account inquiry and ability to perform financial transactions or $0.26 /open account maintenance depending upon user access provisioning. $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) 1 year – 2 years - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services $0.38 /open account Cost Basis Reporting Reporting—Annual reporting of shareholder cost basis for non-fiduciary direct accountsaccounts based upon an average cost single category basis calculation. ■ $ ___ per direct • $1.00 /direct open account per year - WAIVED Email Services Services Excessive Trader—Software application that monitors the number of trades (exchanges, redemptions) that meet fund family criteria for excessive trading and automatically prevents trades in excess of the fund family parameters. • $500 setup /fund group of 1-5 funds, $1,500 setup /fund group of over 5 funds • $0.12 /account per year 12b-l Distribution Fee Aging—Aging shareholder account share lots in order to capture, queue, monitor, service monitor and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There begin assessing 12b-l fees after a certain share lot age will be no correspondence charges related to this service. ■ $ ___ charged at $1.50 per fund group open account per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsyear.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (DoubleLine Funds Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data accessaccess (MFx Portal), recordkeeping application client dedicated line data access, programming charges, training, Short-Term Trader reporting, cost basis reporting, Excessive Trader, 12b-1 aging, investor email e-mail services, dealer reclaim Osterweis services, literature fulfillmentshareholder performance statements, Same Day Cash Flow System, money market fund service organizations, charges paid by investors, literature fulfillment, physical certificate processing, Jumbo pricing, expedited CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly Advisor’s signature below acknowledges approval of the five (5) fee schedules on this Exhibit C. By: Xxxxxxx Capital Investments, LLC Name: /s/ Xxxxxxx Xxxxx Title: Portfolio Manager Date: 4/27/12 Xxxxxxx Capital 4/2012 Exhibit C (continued) to the Trust for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Professional Managers Transfer Agent & Servicing Agreement Fees at April, 2012 FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $____ /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $____ /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $____ /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $____ /year § FAN Web Direct (API) – Quoted Separately § Customization - $____ /hour § Activity (Session) Fees: − Inquiry - $____ /event − Account Maintenance - $____ /event − Transaction – financial transactions, and perform account maintenance activitiesreorder statements, etc. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ - $____ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, /event − New Account Set-up • $ - $____ /event (Not available with FAN Web Select) § Strong Authentication: − $____ /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $____ /year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $____ Dealer ■ $ - $____ per record § Price Files - $____ or $____ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Mutual Fund Gateway Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $____ per event Inquiry • $ /event − Per broker ID - $____ per month /month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $____ per month /event − New Account Setup – $____ /event − Monthly Minimum Charge ■ Electronic Statements* • $ - $____ per fund group /month Vision Electronic Statements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* § Implementation • $ Fees − Develop eBusiness Solutions Software - $____ per image Load charges • $ /fund group − Code Print Software - $____ per document /fund group § Load charges − $____ /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) − $____ per Email /document *Normal Vision ID and activity charges also apply. Xxxxxxx Capital 4/2012 TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at April, 2012 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT § Setup: MFx Portal - Statement and Tax Form Storage & Retrieval • $ $____ per user Setup • $ § Service - $____ per user /user per month Support Setup§ Access to the following systems included: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc− BDS – Statement Storage and Retrieval − ReportSource – Mainframe T/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring filesA Report Library − T/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ A Imaging – Thin Client AWD − FundSource – Comprehensive Fund Information − 3270 – T/A Mainframe Access § Custom Electronic File Exchange (MFS DDS of delivery of standard TIP files) • $ - $____ one-one time setup fee to Setup • $ - $____ /file per file per monthmonth maintenance fee For USBFS clients requiring continuous on-line access to USBFS shareholder accounting systems, Support ■ File Delivery to Alternate Sales Reporting Provider • $ such as for client call center support: § $____ one-time fee to Setup • $ ___ /year per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery workstation for TA2000 AWD access § Plus data communications setup and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending monthly charges based upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ § Plus training billed at hourly rates plus out-of-pocket expenses Programming Charges § $____ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) – estimate 10 hours per CUSIP - Select reports – shareholder system queries for customized reporting, mailings, etc. - File transmissions of client requested shareholder data file extracts - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) – estimated at 3 hours per fund family - All other client specific customization and/or development services Xxxxxxx Capital 4/2012 TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE at April, 2012 Short-Term Trader – Software application used to track and/or assess transaction fees that are determined to be short-term trades. Service can be applied to some or all funds within a fund family. Fees will be applied if the fund(s) have a redemption fee. § 90 days or less: $____ /open account § 91-180 days: $____ /open account § 181-270 days: $____ /open account § 271 days – 1 year: $____ /open account § 1 year – 2 years: $____ /open account Excessive Trader – Software application that monitors the number of trades (exchanges, redemptions) that meet fund family criteria for excessive trading and automatically prevents trades in excess of the fund family parameters. § $____ setup /fund group of 1-5 funds, $____ setup /fund group of over 5 funds § $____ /account per year Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accountsaccounts based upon an average cost single category basis calculation. ■ $ § $____ /direct open account per year Shareholder Performance Statements – We have a variety of features available for providing account or portfolio level performance information on investor statements. Actual costs will depend upon specific client requirements. § Setup - $____ /fund group § Annual Fee - $____ /open and closed account 12b-1 Distribution Fee Aging – Aging shareholder account share lots in order to monitor and begin assessing 12b-1 fees after a certain share lot age will be charged at $____ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence year. Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ § $____ per fund /fund group per month CTI Reporting Integrated custom detailed call reporting - $ Jumbo Pricing – allows grouping of accounts for calculating the advanced commission paid to a dealer. § $____ /account group per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ year Same Day Cash Flow § Implementation (one time charge) & Recurring Charges (monthly) - 5 Users – $____ per month • $ ___ per SKU § Training - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests Webex - $____ per hour for completion and quality validation Fund Event* Services ■ $ /user - On Site - $___/hour, Programming & File Delivery ■ $ _ /day § Real Time Data Feeds - Implementation (per feed) - $___/hour, Project Management/Analysis ■ $ _ /hour (8 hour estimate) - Recurring (per feed) - $___/account/month_ /month Xxxxxxx Capital 4/2012 TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE at April, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements2012

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Professional Managers)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), FundSource, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit Z (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services Fee ScheduleSchedule at May, 2017 CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $[…] per CUSIP § Expedited CUSIP Setup – $[…] per CUSIP (Less than 35 days) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account FAN Web Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package § FAN Web Premium (Fund Groups over 50,000 open accounts) - Implementation – $[…] per fund group – includes up to 90 hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support - Annual Base Fee – $[…] per year § FAN Web Select (Fund Groups under 50,000 open accounts) - Implementation – $[…] per fund group – includes up to 45 hours of technical/BSA support - Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase – $[…] per year § Customization – $[…] per hour – (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) § Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ - Inquiry – $[…] […] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event - Account Maintenance • $ ___ – $[…] per event, event - Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ – $[…] per event, event - New Account Set-up • $ ___ – $[…] per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: - $[…] per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $[…] per year § Per Record Charge • $ ___ - Rep/Branch/ID • $ ___ – $[…] - Dealer ■ $ ___ – $[…] § Price Files – $[…] per record Price Files or $___ […] per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - $[…] per event Inquiry • $ ___ - Vision ID - $[…] per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - $[…] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[…] per month event - Monthly Minimum Charge - $[…] per month § Electronic Statements* • $ ___ - Implementation- $[…] per fund group Implementation • $ ___ - Load charges-$[…] per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years)-$[…] per document *Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - Expedited CUSIP setup, FAN Web shareholder e-commerce, Vision intermediary e-commerce, FAN Mail electronic data delivery, Vision intermediary sales reporting data warehouse, investor e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis mail services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI lead conversion reporting, sales reporting & Rule 22c-2 reporting (MARS)12b-1 aging, electronic statements (Informa)Same Day Cash Flow System, EConnect Deliveryand Short-Term Trader reporting. No advisor signature required on these transfer agent fee schedules as the fees are not changing at December 3, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon2015. In addition O’Xxxxxxxxxxx Amended Exhibit U to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advisors Series Trust Transfer Agent Servicing Agreement TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at June, 2010 FAN WEB Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a transparent link at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct financial transactionsportfolio listing fund family, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devicestransaction history, including tablets and smart phones. The standard implementation comes with advanced authenticationpurchase additional shares through ACH, eCommerce inspired workflows, and a base package of transaction and maintenance functionalityetc. ■ Digital Investor • $ FAN Web Premium (Fund Groups over ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/deleteopen accounts) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/fund group – includes up to 25 hours of technical/Analysis ■ $ ___/account/month, Account Data Retention BSA support − Annual Base Fee - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ $___ per CUSIP - CUSIP Setup beyond the initial CUSIP /year $ FAN Web Select (Fund Groups under ___ per CUSIP (Less than 35 daysopen accounts) – See Functionality Worksheet − Implementation - Expedited CUSIP Setup Fund Characteristic Change ■ $ $___ per fund/ per change /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - Fund Name Change ■ $ $___ per fund/ per change /year ■ FAN Web Direct (API) – Quoted Separately ■ Customization - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ $___ per statement, Document Loading, Storage, and Access /hour $ Activity (Session) Fees: − Inquiry - $___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ /event − Account Maintenance - $___ initial setup fee/event − Transaction – financial transactions, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to viewreorder statements, etc. ■ $ - $___ per statement, Document Loading, Storage, and Access ■ $ /event − New Account Setup - $___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements/event (Not available with FAN Web Select)

Appears in 1 contract

Samples: Advisors Series Trust (Advisors Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. FAN Web Premium (Fund Groups over [ ]open accounts) − Implementation - $[ ]/fund group – includes up to [ ]hours of technical/BSA support − Annual Base Fee - $[ ]/year FAN Web Select (Fund Groups under [ ]open accounts) − Implementation - $[ ]/fund group – includes up to [ ]hours of technical/BSA support − Annual Base Fee - $[ ]/year FAN Web Direct (API) – Quoted Separately Customization - $[ ]/hour Activity (Session) Fees: − Inquiry - $[ ]/event − Account Maintenance - $[ ]/event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ]/event − New Account Set-up • $ ___ Setup - $[ ]/event (Not available with FAN Web Select) Strong Authentication: − $[ ]/month per eventactive FAN Web ID (Any ID that has had activity within the [ ]-day period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, Bank Verification Attempt Optional features with additional implementation fees account balances, account history, and ongoing fees are availableconduct financial transaction requests such as purchases, redemptions, and exchanges. A full feature list and quote is available upon request. Initial Implementation Site Setup Fee - $[ ] Monthly Base Fee - $[ ] Transaction Fees: Inquiry - $[ ]/event Maintenance - $[ ]/event Transaction - $[ ]/event New Account Establishment Setup - $[ ]/event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $[ ]/year Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] Price Files - $[ ]/record or $___ per user [ ]/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month Only − Inquiry - $[ ]/event − Per broker ID - $[ ]/month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - [ ]/management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ]/event − New Account Setup – $[ ]/event − Monthly Minimum Charge - $[ ]/month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund Implementation Fees − $[ ]/fund group Implementation • $ ___ per image Vision Electronic Statements (Continued) Load charges • $ ___ per document − $[ ]/image Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms [ ]years) − $[ ]/document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user Setup: $[ ]/user Support: $[ ]/user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file Standard ad-hoc select • $ ___ per Setup: $[ ]/request (Includes up to [ ]hours of programming. If beyond, additional time will be $[ ]/ hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file development.) Support: $[ ]/file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files Files can be scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ Setup: $[ ]one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file Support: $[ ]/file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $[ ]implementation • $ ___ per month ■ − $[ ]/month Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $[ ]implementation • $ ___ per ID − $[ ]/ID per month TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $[ ]implementation • $ ___ per ID − $[ ]/ID per month TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $[ ]implementation • $ ___ per ID − $[ ]/ID per month Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $[ ]implementation • $ ___ per ID − $[ ]/ID per month Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $[ ]implementation • $ ___ per ID − $[ ]/ID per month PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $[ ]/month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges $[ ]/hour Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) Conversion programming Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Transfer Agent Training Services On-site at USBFS - $[ ]/day At Client Location - $[ ]/day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct $[ ]/direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ $[ ]setup per fund /fund group ■ $ ___ per month $[ ]/month administration ■ $ ___ per received $[ ]/received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund $[ ]/fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* Account Management (OR) • $ ___ per call, − $[ ]/month Inbound Teleservicing Only − Account Management - $[ ]/month − Call Servicing - $[ ]/minute Lead Source Conversion Reporting • $ ___ per month ■ − $[ ]/month Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[ ]/month − Database Installation, Setup ■ Miscellaneous - $[ ]/fund group Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Integrated custom detailed call reporting

Appears in 1 contract

Samples: Fund Servicing Agreement (Advisor Managed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services—FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application client dedicated line data access, programming charges, outbound calling & marketing campaigns, training, Short-Term Trader reporting, cost basis reporting, Excessive Trader, EWS, 12b-1 aging, investor email services, dealer reclaim Osterweis services, literature fulfillmentshareholder performance statements, Real Time Cash Flow, money market fund service organizations, charges paid by investors, literature fulfillment, physical certificate processing, Same Day Cash Management, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open Praxis 11/1/12 15 Exhibit C (continued) to the TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at Nov, 2012 FAN Web Shareholder internet access to account shall be charged in information and transaction capabilities through a hyperlink at the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct financial transactionsportfolio listing fund family, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devicestransaction history, including tablets and smart phones. The standard implementation comes with advanced authenticationpurchase additional shares through ACH, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waivedetc. • FAN Web Premium (Fund Groups over 50,000 open accounts) • Implementation - $___ Annual Base Fee /fund group – includes up to 25 hours of technical/BSA support • Annual Base Fee - $/year • FAN Web Select (Fund Groups under 50,000 open accounts) • Implementation - $/fund group – includes New Account Set Up & Bank Verify, Systematic Purchase up to 10 hours of technical/BSA support • FAN Web Direct (add/change/delete), and Systematic Redeem API) – Quoted Separately • Customization - $/hour • Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ per event, Login Challenge Osterweis Inquiry - $/event $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance - $/event $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. - $/event $ ___ per event, New Account SetSetup - $/event (Not available with FAN Web Select) • Strong Authentication: • $/month per active FAN Web ID (Any ID that has had activity within the 180-up day period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, account balances, account history, and conduct financial transaction requests such as purchases, redemptions, and exchanges. Initial Implementation Site Setup Fee - $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. • Monthly Base Fee - $ • Transaction Fees: • Inquiry - $/event • Maintenance - $/event • Transaction - $/event • New Account Establishment Setup - $/event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ delivery—$/year • Per Record Charge • $ ___ Rep/Branch/ID - $ Dealer - $ ___ Dealer ■ $ ___ per record Price Files - $/record or $___ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Mutual Fund Gateway Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry Inquiry Only • Inquiry - $/event • Per broker ID - $ ___ /month per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* Processing $ ___ per Management Company Implementation Fee - $/management company $ ___ per event Transaction - purchase, redeem, and exchange exchange, literature order - $/event $ ___ per month New Account Setup – $/event Monthly Minimum Charge - $ /month Praxis 11/1/12 16 Exhibit C (continued) to the Transfer Agent Servicing Agreement TRANSFER AGENT & SHAREHOLDER SERVICES - Fee Schedule at November, 2012 Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund Implementation Fees • Develop eBusiness Solutions Software - $/fund group Implementation $ ___ per image Code Print Software - $/fund group • Load charges • $ ___ per document Archive charge $/image • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) • $/document * Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - • Report Source • Setup: $ (Includes access to Fund Source) • Service: $/user per month • BDS – Statement and Tax Form Storage & Retrieval • Setup: $ ___ per user Setup /user Service: $ ___ per user /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select Hoc/ PowerSelect File Development • Setup: $ ___ per file Standard ad-hoc select • /request (Includes up to 2 hours of programming. If beyond, additional time will be $ ___ per / hour consultation and programming development for Custom coded data for recurring, scheduled delivery development.) Service: $ ___ per file /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $one time setup fee • $ ___ one-time /file per month maintenance fee to • Mail File (DDS mailbox in which clients can pull information): $ /file setup • TIP File Setup • Setup & Delivery of Standard TIP Files: $ ___ /request (Unlimited files per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.request) • Customized service development • Voice response system setup Custom TIP File Development: $ /request (menu selectionsIncludes up to 2 hours of programming. If beyond, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There additional time will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit /hour consultation and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsdevelopment.)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Praxis Mutual Funds)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit N (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at October, 2016 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at − Implementation - $___ per SSN) ■ $ fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $___ per transfer to successor trustee ■ $ year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $___ per participant distribution (Excluding SWPs) ■ $ fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $___ per refund of excess contribution ■ $ year § FAN Web Direct (API) – Quoted Separately § Customization - $___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $___ per outgoing wire transfer or overnight delivery ■ $ event − Account Maintenance - $___ per telephone exchange ■ $ event − Transaction – Financial transactions, reorder statements, etc. - $___ per return check or ACH or stop payment ■ $ event − New Account Setup - $___ per statement year requested event (Not available with FAN Web Select) § Strong Authentication: − $__per account month per active FAN Web ID (This fee applies Any ID that has had activity within the 180-day period prior to research requests for statements older than the prior yearbilling cycle) Digital Investor FAN Web- Responsive Design (includes Mobile Access) Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ § FAN Web Premium (Fund Groups over ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/deleteopen accounts) are waived. • § Implementation – - $___ per fund group – includes up to 90 hours of technical/BSA support § Annual Base Fee - $__per year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation – $__fund group – includes up to __hours of technical/BSA support − Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ - $__per year § Customization - $__ per event, Login Challenge Osterweis • $ hour - (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $___ per event, Inquiry • $ event − Account Maintenance - $___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ - $___ per event, event − New Account Set-up • $ - $___ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − $__per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $__per year § Per Record Charge • $ ___ Rep/Branch/ID • $ - __ − Dealer - $__ § Price Files - $___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Exhibit N (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at October, 2016 Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $___ per event Inquiry • $ − Per broker ID - $___ per month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $___ per month event − New Account Setup – $__per event − Monthly Minimum Charge ■ Electronic Statements* • $ - $___ per month Fund Source – Client Access to audited fund group Implementation • $ information, pricing, performance, literature, processing guidelines. - $___ per image Load charges • $ ___ per document Archive charge • Archive charge is Month - Unlimited Users Exhibit N (continued) to the Trust for any image stored beyond 2 years Electronic Correspondence Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at October, 2016 eConnect – Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ _- $__ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ _- Setup: $__ per user Setup • $ - Support: $___ per user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ _user per month beyond __ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners users included as part of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services not included above shall Services added after the date of this amendment will be mutually agreed upon at the time of the service being addedthen current standard USBFS fee schedule rates. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Amended Exhibit E (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent Servicing Agreement - DoubleLine Funds Trust TRANSFER AGENT & Shareholder Services (Additional Services Fee Schedule) SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE AT February 2020 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ◾ $[___ per qualified ] /qualified plan account or Xxxxxxxxx ESA account acct (Cap at $30.00 /SSN) ◾ $[___ per SSN] /Xxxxxxxxx ESA acct (Cap at $30.00 /SSN) ■ $ ◾ $[___ per transfer ] /transfer to successor trustee ■ $ ◾ $[___ per participant ] /participant distribution (Excluding SWPs) ■ $ ◾ $[___ per refund ] /refund of excess contribution ■ $ ◾ $[___ per reconversion] /reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ◾ $[___ per outgoing ] /outgoing wire transfer or overnight delivery ■ $ ◾ $[___ per telephone exchange ■ $ ] /overnight delivery ◾ $[___ per return ] /telephone exchange ◾ $[__] /return check or ACH or stop payment ■ $ ◾ $[___ per statement year requested ] /stop payment ◾ $[__] /research request per account (This fee applies Cap at $25.00 /request) (For requested items of the second calendar year [or previous] to research requests for statements older than the prior yearrequest) Digital Investor Shareholder account access through the internet. Shareholders can securely access account informationAmended Exhibit E (continued) to Transfer Agent Agreement – DoubleLine Funds Trust MARS SystemTM Reporting & Compliance Services – Supplemental Services Fee Schedule at February 2020 System 9i Products & Services (Monthly fee)* ◾ $[__] – MARS Sales & Compliance Reporting (includes 5 sales users & 5 compliance users) ◾ $[__] – Enhanced Services* * Basic support components, conduct financial transactionsfile import assistance, data scrubbing (cleaning of firm, office, and perform account maintenance activitiesrep information), database query requests, compliance report monitoring/review/analysis and business requirements analysis. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phonesAdditional costs will be incurred for files imported into MARS. The standard implementation comes with advanced authentication, eCommerce inspired workflows, data stewardship fee will be evaluated on an annual basis and a base package of transaction and maintenance functionalityis subject to change based on volume. ■ Digital Investor • $ Additional System Setup & Implementation Costs (One-time fee) ◾ $[___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • ] – Handheld Server Setup ◾ $[___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ] – RIA Feed Setup ◾ $[___ per event, Login Challenge Osterweis • $ ] – CFG Fulfillment Setup ◾ $[___ per event, Inquiry • $ ] – Google Maps Integration Setup ◾ $[___ per event, Security Validation • $ ] – Xxxxxx Analytics Integration Setup ◾ $[___ ] – Standard Interface Setup (cost per event, Account Maintenance • $ interface) ◾ $[___ ] – Custom Data Interface Setup (cost per event, Transaction - financial transactions, duplicate statements requests, etc. • $ interface) ◾ $[___ per event, New Account Set-up • $ ] – iPad ◾ $[___ ] – OmniServ Additional Licenses (Monthly fee per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ user) ◾ $[___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ] – CRM User ◾ $[___ Rep/Branch/ID • $ ] – Compliance User ◾ $[___ Dealer ■ $ ] – Sales Reporting User ◾ $[___ per record Price Files or ] – Omnibus Reconciliation User ◾ $[___ ] – Handheld User ◾ $[__] – iPad (5 users) Additional Module Services (Monthly per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ unless otherwise noted) ◾ $[___ per event Inquiry • $ ] – Customer/Account Module (included with Compliance Module) ◾ $[___ per month per ID Vision ID • Transaction Processing* • $ ] – Data Quality Module (only one license needed) ◾ $[___ per Management Company Implementation Fee • $ ] – Profile Module (only one license needed) ◾ $[___ per event Transaction - purchase, redeem, and exchange • $ ] – Document Management Module (only one license needed) ◾ $[___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ] – Xxxxxx Analytics (only one license needed) ◾ $[___ per fund group Implementation • $ ] – CFG Fulfillment (only one license needed) ◾ $[___ per image Load charges • $ ] – Mapping Integration Module – Google Maps (up to 10 users) ◾ $[___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms ] – RIA Monthly Load ◾ $[__] – Schwab DSA Automated File Load ◾ $[__] – Schwab/Fidelity/TD Ameritrade Monthly Sales/Asset Portal Data Load ◾ $[__] – OmniServ MARS Training ◾ $[__] /day plus travel and fulfillment pieces can be sent via email out-of-pocket expenses if required Software or Report Customization ◾ $[__] /hour NSCC SDR Fees ◾ $[__] /month – Line Maintenance ◾ $[__] /hour – Line Use ◾ $[__] /100 records – Transaction System Version Upgrades & Enhancements – Quoted separately through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsWork

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (DoubleLine Funds Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Exhibit D (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Servicing Agreement – FundX Investment Trust Fees at September, 2017 FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over [ ] open accounts) − Implementation - $[ ]/fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ]/year § FAN Web Select (Fund Groups under [ ] open accounts) − Implementation - $[ ]/fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ]/year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ]/hour- (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[ ] /event − Account Maintenance - $[ ]/event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ]/event − New Account Set-up • $ ___ Setup - $[ ]/event (Not available with FAN Web Select) § Strong Authentication: − $[ ]/month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the [ ]-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ]/year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] § Price Files - $[ ]/record or $___ per user [ ]/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ]/event − Per broker ID - $[ ]/month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ]/management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ]/event − New Account Setup – $[ ]/event − Monthly Minimum Charge - $[ ]/month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $[ ]/fund group Implementation • $ ___ per image Vision Electronic Statements § Load charges • $ ___ per document − $[ ]/image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller[ ] years) − $[ ]/document *Normal Vision ID and activity charges also apply. Exhibit D (continued) to the Transfer Agent Servicing Agreement – FundX Investment Trust Fees at September, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email 2017 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $[ ]/user - Support: $[ ]/user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund Setup setup on Transfer Agent system - $[ ]/ user per month beyond [ ] users included as part of setup Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file - Standard ad-hoc select • $ ___ select: $[ ] per hour consultation and programming development for file - Custom coded data for recurring, scheduled delivery • $ ___ delivery: $[ ] per file hour consultation and programming development - Support: $[ ]/file per month for recurring files/- Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ - Setup: $[ ] one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - Support: $[ ] /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $[ ] implementation • $ ___ per month ■ − $[ ]/month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ]/ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ]/ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ]/ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ]/ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ]/ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $[ ]/month Programming Services ■ $ ___ per hour Charges- (subject to changechange at prevailing rate of vendor) Osterweis ■ § $[ ]/hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Exhibit D (continued) to the Transfer Agent Servicing Agreement – FundX Investment Trust Fees at September, 2017 Transfer Agent Training Services § On-site at USBFS - $[ ]/day § At Client Location - $[ ]/day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $[ ]/direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ § $[ ] setup per fund /fund group ■ $ ___ per month § $[ ]/month administration ■ $ ___ per received § $[ ]/received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $[ ]/fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management (OR) • $ ___ per call, − $[ ]/month § Inbound Teleservicing Only − Account Management - $[ ]/month − Call Servicing - $[ ]/minute § Lead Source Reporting • $ ___ per month ■ − $[ ]/month § Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[ ]/month − Database Installation, Setup ■ Miscellaneous - $[ ]/fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - – Integrated custom detailed call reporting $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions [ ]/monthly report Exhibit D (Manual and Systematiccontinued) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners Transfer Agent Servicing Agreement – FundX Investment Trust Fees at September, 2017 Charges Paid by Investors Shareholder accounts will be charged based upon the type of a new document activity and type of account, including the following: Qualified Plan Fees § $15.00 /qualified plan account or Xxxxxxxxx ESA account (Cap at $30.00 /SSN) § $25.00 /transfer to view. ■ $ ___ successor trustee § $25.00 /participant distribution (Excluding SWPs) § $25.00 /refund of excess contribution § $25.00 /reconversion/recharacterization Additional Shareholder Paid Fees § $[ ]/outgoing wire transfer or overnight delivery § $[ ]/telephone exchange § $[ ]/return check or ACH or stop payment § $[ ]/research request per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification account (This fee applies to requests for statements older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (FundX Investment Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit F (continued) - Manager Directed Portfolios Transfer Agent Servicing Agreement; E-Commerce Fee Schedules at August, 2017 Transfer Agent & Shareholder Services (Additional - Supplemental Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon Schedule CUSIP Setup § CUSIP Setup beyond the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at initial CUSIP – $___ _per SSN) ■ $ CUSIP § Expedited CUSIP Setup – $___ _per transfer to successor trustee ■ $ ___ per participant distribution CUSIP (Excluding SWPsLess than 35 days) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account FAN Web Responsive Design (This fee applies to research requests for statements older than the prior yearincludes Mobile Access) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ § FAN Web Premium (Fund Groups over 50,000 open accounts) - Implementation – $___ Set _per fund group – includes up to 90 hours of technical/BSA support - Annual Base Fee • Set – $___per year § FAN Web Select (Fund Groups under 50,000 open accounts) - Implementation – $___per fund group – includes up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addto 45 hours of technical/change/delete), and Systematic Redeem (add/change/delete) are waived. • BSA support - Annual Base Fee – $___per year § Customization – $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase per hour – (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) § Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ - Inquiry – $___ _per event, Login Challenge Osterweis • $ event - Account Maintenance – $___ _per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, event - Transaction - financial transactions, duplicate statements statement requests, etc. • $ – $___ _per event, event - New Account Set-up • $ – $___ _per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: - $___per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $___per year § Per Record Charge • $ ___ - Rep/Branch/ID • $ – $___ - Dealer ■ $ – $___ § Price Files – $___per record Price Files or $___ _per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ - Inquiry - $___ per event Inquiry • $ - Vision ID - $___ _per month per ID Vision ID • § Transaction Processing* • $ - Implementation Fee - $___ _per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $___per event - Monthly Minimum Charge - $___ per month Monthly Minimum Charge ■ § Electronic Statements* • $ - Implementation- $___ _per fund group Implementation • $ ___ per - Load charges-$___per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ years)-$ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* per document *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual Vision ID and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsevent charges also apply.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), FundSource, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Amended Exhibit C to the Transfer Agent Servicing Agreement Trust for Professional Managers – Convergence Transfer Agent & Shareholder Services (Additional Supplemental Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon Schedule at January, 2017 CUSIP Setup CUSIP Setup beyond the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at initial CUSIP – $___ per SSN) ■ $ CUSIP Expedited CUSIP Setup – $___ per transfer to successor trustee ■ $ ___ per participant distribution CUSIP (Excluding SWPsLess than 35 days) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account FAN Web Responsive Design (This fee applies to research requests for statements older than the prior yearincludes Mobile Access) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase FAN Web Premium (add/change/delete), and Systematic Redeem (add/change/deleteFund Groups over 50,000 open accounts) are waived. • Implementation – $___ per fund group – includes up to 90 hours of technical/BSA support Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ – $___ per event, Login Challenge Osterweis • $ year FAN Web Select (Fund Groups under 50,000 open accounts) Implementation – $___ per event, Inquiry • $ fund group – includes up to 45 hours of technical/BSA support Annual Base Fee – $___ per event, Security Validation • $ year Customization – $___ per event, Account Maintenance • $ hour – (subject to change at prevailing rates of vendor) Activity (Session) Fees: Inquiry – $___ per event, event Account Maintenance – $___ per event Transaction - financial transactions, duplicate statements statement requests, etc. • $ – $___ per event, event New Account Set-up • $ – $___ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) Strong Authentication: $___ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $___ per year Per Record Charge • $ ___ Rep/Branch/ID • $ – $___ Dealer ■ $ – $___ Price Files – $___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ - Inquiry - $___ per event Inquiry • $ - Vision ID - $___ per month per ID Vision ID • § Transaction Processing* • $ - Implementation Fee - $___ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $___ per event - Monthly Minimum Charge - $___ per month Monthly Minimum Charge ■ § Electronic Statements* • $ - Implementation- $___ per fund group Implementation • $ - Load charges-$___ per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years)-$ ___ per Email document *Vision ID and event charges also apply. FundSource Client Web Data Access U.S. Bank client on-line access to audited fund and investor data through U.S. Bank technology applications and data delivery and security softwareinformation, pricing, performance, literature, processing guidelines. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Professional Managers)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data accessaccess (MFx Portal), recordkeeping application client dedicated line data access, programming charges, training, Short-Term Trader reporting, cost basis reporting, Excessive Trader, 12b-1 aging, investor email e-mail services, dealer reclaim Osterweis services, literature fulfillmentshareholder performance statements, Same Day Cash Flow System, money market fund service organizations, charges paid by investors, literature fulfillment, physical certificate processing, Jumbo pricing, expedited CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Exhibit D (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent Servicing Agreement – Brookfield Investments Funds TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at September, 2011 FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. · FAN Web Premium (Fund Groups over 50,000 open accounts) · Implementation - $15,000 /fund group – includes up to 25 hours of technical/BSA support · Annual Base Fee - $36,000 /year · FAN Web Select (Fund Groups under 50,000 open accounts) · Implementation - $5,000 /fund group – includes up to 10 hours of technical/BSA support · Annual Base Fee - $12,000 /year · FAN Web Direct (API) – Quoted Separately · Customization - $165 /hour · Activity (Session) Fees: · Inquiry - $0.15 /event · Account Maintenance - $0.25 /event · Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $0.50 /event · New Account Set-up • $ ___ - $3.00 /event (Not available with FAN Web Select) · Strong Authentication: · $0.045 /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, · Base Fee Per Management Company - file generation and delivery - $6,000 /year · Per Record Charge • $ ___ · Rep/Branch/ID • $ ___ - $.018 · Dealer ■ $ ___ per record - $0.012 · Price Files - $0.002 or $___ per user 1.75 /user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsless

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Brookfield Investment Funds)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), , EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (- Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ _$__ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ _$__ per transfer to successor trustee ■ $ _$__ per participant distribution (Excluding SWPs) ■ $ _$__ per refund of excess contribution ■ $ _$__ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ _$__ per outgoing wire transfer or overnight delivery ■ $ _$__ per telephone exchange ■ $ _$__ per return check or ACH or stop payment ■ $ _$__ per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup CUSIP Setup beyond the initial CUSIP – $__ per CUSIP Expedited CUSIP Setup – $__ per CUSIP (Less than 35 days) Fund Characteristic Change Fund Name Change – $__ per fund/ per change Fund CUSIP Change – $__ per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ _− Implementation – $__ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ per fund group − Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ _– $__ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. Activity (Session) Fees: − Inquiry – $__ per event − Login Challenge – $__ per event − Account Maintenance – $__ per event − Transaction – financial transactions, duplicate statement requests, etc. – $__ per event − New Account Set-up – $__ per event − Bank Verification Attempt – $__ per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $__ per year Per Record Charge • $ ___ - Rep/Branch/ID • $ _– $__ - Dealer ■ $ – $__ Price Files – $__ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ _- Inquiry - $__ per event Inquiry • $ _- Vision ID - $__ per month per ID Vision ID • Transaction Processing* • $ _- Implementation Fee - $__ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $__ per event - Monthly Minimum Charge - $__ per month Monthly Minimum Charge ■ Electronic Statements* • $ _- Implementation- $__ per fund group Implementation • $ _- Load charges-$__ per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ _years)-$__ per Email Client Web Data Access U.S. Bank client on-line access to fund document *Vision ID and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Advisor Managed Portfolios

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), FundSource, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Amended Exhibit E (continued) to the Transfer Agent Servicing Agreement – Westchester Capital Funds Transfer Agent & Shareholder Services (Additional Supplemental Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon Schedule at January 1, 2018 CUSIP Setup § CUSIP Setup beyond the type of activity and type of account, including the following: Qualified Plan Fees ■ $ __initial CUSIP – $_ per qualified plan account or Xxxxxxxxx ESA account (Cap at CUSIP § Expedited CUSIP Setup – $___ per SSNCUSIP (Less than 35 days) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution FAN Web Responsive Design (Excluding SWPsincludes Mobile Access) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package § FAN Web Premium (Fund Groups over 50,000 open accounts) - Implementation – $_ per fund group – includes up to 90 hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support - Annual Base Fee – $_ per year § FAN Web Select (Fund Groups under 50,000 open accounts) - Implementation – $_ per fund group – includes up to 45 hours of technical/BSA support - Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase – $_ per year § Customization – $_ per hour – (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) § Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ __- Inquiry – $_ per event, Login Challenge Osterweis • $ __event - Account Maintenance – $_ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, event - Transaction - financial transactions, duplicate statements statement requests, etc. • $ __– $_ per event, event - New Account Set-up • $ __– $_ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: - $_ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $_ per year § Per Record Charge • $ ___ - Rep/Branch/ID • $ __– $_ - Dealer ■ $ __– $_ § Price Files – $_ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ __- Inquiry - $_ per event Inquiry • $ __- Vision ID - $_ per month per ID Vision ID • § Transaction Processing* • $ __- Implementation Fee - $_ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ __- $_ per event - Monthly Minimum Charge - $_ per month Monthly Minimum Charge ■ § Electronic Statements* • $ __- Implementation- $_ per fund group Implementation • $ __- Load charges-$_ per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ __years)-$_ per Email document *Vision ID and event charges also apply. FundSource Client Web Data Access U.S. Bank client on-line access to audited fund and investor data through U.S. Bank technology applications and data delivery and security softwareinformation, pricing, performance, literature, processing guidelines. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Agent Servicing Agreement (Westchester Capital Funds)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent TRANSFER ANGENT & SHAREHOLDER SERVICES SPPLEMENTAL SERVICES – E COMMERCE SERVICES FEE SCHEDULE FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. ▪ FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $15,000 /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $36,000 /year ▪ FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $5,000 /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $12,000 /year ▪ FAN Web Direct (API) – Quoted Separately ▪ Customization - $165 /hour ▪ Activity (Session) Fees: − Inquiry - $0.15 /event − Account Maintenance - $0.25 /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $0.50 /event − New Account Set-up • $ ___ - $3.00 /event (Not available with FAN Web Select) ▪ Strong Authentication: − $0.045 /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $6,000 /year ▪ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $.018 − Dealer ■ $ ___ per record - $0.012 ▪ Price Files - $0.002 or $___ per user 1.75 /user per month, whichever is less Vision Electronic Statement Services Online account access for Mutual Fund Gateway Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month Only − Inquiry - $0.05 /event − Per broker ID - $5.00 /month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $5,000 /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $0.50 /event − New Account Setup – $3.00 /event − Monthly Minimum Charge - $500 /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund ▪ Implementation Fees − Develop eBusiness Solutions Software - $24,000 /fund group Implementation • $ ___ per image − Code Print Software - $10,000 /fund group ▪ Load charges • $ ___ per document − $0.05 /image ▪ Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) − $0.015 /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email TRANSFER ANGENT & SHAREHOLDER SERVICES SPPLEMENTAL SERVICES – E COMMERCE SERVICES FEE SCHEDULE Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT ▪ Setup: MFx Portal - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user $3,000 ▪ Service - $200 /user per month Support Setup▪ Access to the following systems included: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc− BDS – Statement Storage and Retrieval − ReportSource – Mainframe T/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring filesA Report Library − T/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ A Imaging – Thin Client AWD − FundSource – Comprehensive Fund Information − 3270 – T/A Mainframe Access ▪ Custom Electronic File Exchange (MFS DDS of delivery of standard TIP files) • $ ___ one-- $2,500 one time setup fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file − $100 /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Oaktree Diversified Income Fund Inc.)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit L to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at February, 2016 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ _− Implementation - __ per qualified plan account or Xxxxxxxxx ESA account (Cap at $_fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - __ per SSNyear § FAN Web Select (Fund Groups under 50,000 open accounts) ■ $ _− Implementation - __ per transfer fund group – includes up to successor trustee ■ $ _10 hours of technical/BSA support − Annual Base Fee - __ per participant distribution year § FAN Web Direct (Excluding SWPsAPI) ■ $ _– Quoted Separately § Customization - $200 per hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - __ per refund of excess contribution ■ $ _event − Account Maintenance - __ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ _event − Transaction – Financial transactions, reorder statements, etc. - __ per outgoing wire transfer or overnight delivery ■ $ _event − New Account Setup - __ per telephone exchange ■ $ _event (Not available with FAN Web Select) § Strong Authentication: − __ per return check or ACH or stop payment ■ $ ___ month per statement year requested per account active FAN Web ID (This fee applies Any ID that has had activity within the 180-day period prior to research requests for statements older than the prior yearbilling cycle) Digital Investor FAN Web- Responsive Design (includes Mobile Access) Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ _§ FAN Web Premium (Fund Groups over 50,000 open accounts) § Implementation - __ Set per fund group – includes up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addto 90 hours of technical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support § Annual Base Fee - __ per year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation __ per fund group – includes up to 45 hours of technical/BSA support − Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ _- __ per event, Login Challenge Osterweis • $ _year § Customization - __ per event, hour - (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry • $ _- __ per event, Security Validation • $ _event − Account Maintenance - $__ per event, Account Maintenance • $ ___ per event, event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ _- __ per event, event − New Account Set-up • $ _- __ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − __ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - __ per year § Per Record Charge • $ ___ Rep/Branch/ID • $ _- __ Dealer ■ $ - __ § Price Files - __ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ _§ Inquiry Only − Inquiry - __ per event Inquiry • $ _− Per broker ID - __ per month per ID Vision ID • § Transaction Processing* • $ _Processing − Implementation - __ per Management Company Implementation Fee • $ _management company − Transaction – purchase, redeem, exchange, literature order - __ per event Transaction − New Account Setup – __ per event − Monthly Minimum Charge - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ _Fund Source –Client Access to audited fund information, pricing, performance, literature, processing guidelines__ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is Month - Unlimited Users Exhibit L to the Trust for any image stored beyond 2 years Electronic Correspondence Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at February, 2016 eConnect – Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ _- __ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ _- Setup: __ per user Setup • $ _- Support: __ per user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ _- __ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file user per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery beyond 2 users included as part of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly Advisor’s Signature below acknowledges approval of the fee for an open account shall be charged in schedules on this Exhibit FF. Semper Capital Management, L.P. By:/s/ Gxxxxxx X. Xxxxxxx Printed Name: Gxxxxxx X. Xxxxxxx Title: Chief Executive Officer Date: 5/28/2014 Semper 2 Amended Exhibit FF (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at April, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of accountfund group web site. Shareholders access account information, including the following: Qualified Plan Fees ■ $ portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at open accounts) − Implementation - $___ per SSN) ■ $ ___ per transfer /fund group – includes up to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund 25 hours of excess contribution ■ $ ___ per reconversiontechnical/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up BSA support − Annual Base Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $___ /year § FAN Web Select (Fund Groups under ___ open accounts) − Implementation - $___ /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee • Annual Base Fee - $___ /year - includes New Account Set Up & Bank Verify, Systematic Purchase § FAN Web Direct (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ API) – Quoted Separately § Customization - $___ per event, Login Challenge Osterweis • $ /hour § Activity (Session) Fees: − Inquiry - $___ per event, Inquiry • $ /event − Account Maintenance - $___ per event/event − Transaction – financial transactions, Security Validation • $ reorder statements, etc. - $___ per event, /event − New Account Maintenance • $ Setup - $___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ /event § Strong Authentication: − $___ /month per eventactive FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, New Account Set-up • $ account balances, account history, and conduct financial transaction requests such as purchases, redemptions, and exchanges. § Initial Implementation Site Setup Fee - $___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. § Monthly Base Fee - $___ § Transaction Fees: - Inquiry - $___ /event - Maintenance - $___ /event - Transaction - $___ /event - New Account Establishment Setup - $___ /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $___ /year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $.___ Dealer ■ $ - $___ per record § Price Files - $___ /record or $___ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $___ per event Inquiry • $ /event − Per broker ID - $___ per month /month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $___ per month /event − New Account Setup – $___ /event − Monthly Minimum Charge ■ Electronic Statements* • $ - $___ per fund group /month Vision Electronic Statements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* § Implementation • $ Fees − $___ per image /fund group Amended Exhibit FF (continued) to the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at April, 2014 Vision Electronic Statements (Continued) § Load charges • $ − $___ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) − $___ per Email /document *Normal Vision ID and activity charges also apply. Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ - Setup: $___ per user Setup • $ /user - Support: $___ per user /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ - Setup: $___ per file Standard ad-hoc select • $ /request (Includes up to 2 hours of programming. If beyond, additional time will be $___ per / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ development.) - Support: $___ per file /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files Files can be scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ - Setup: $___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or - Support: $___ /file per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee month Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ − $___ implementation • $ − $___ per month ■ /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ − $___ implementation • $ − $___ per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ − $___ implementation • $ − $___ per ID /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ − $___ implementation • $ − $___ per ID /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ − $___ implementation • $ − $___ per ID /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ − $___ implementation • $ − $___ per ID /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ − $___ per month /month Programming Services ■ $ Charges § $____ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Semper 4 Amended Exhibit FF (continued) to the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at April, 2014 Transfer Agent Training Services § On-site at USBFS - $___ /day § At Client Location - $___ /day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ § $___ per direct /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ § $___ setup per fund /fund group ■ $ § $___ per month /month administration ■ $ § $___ per received /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ § $___ per fund /fund group per month CTI Reporting Integrated custom detailed call reporting - $ Literature Fulfillment Services* § Account Management − $___ per monthly report Literature Fulfillment Services ■ /month § Inbound Teleservicing Only − Account Management/Database Administration • $ Management - $___ per month • $ /month − Call Servicing - $___ per SKU - Receiving • $ /minute § Lead Conversion Reporting − $___ per order /month § Closed Loop Reporting − Account Management - Order Processing • $ $___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, /month − Database Installation, Setup ■ Miscellaneous - $___ /fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - – Integrated custom detailed call reporting $___ per hour for completion and quality validation /monthly report Amended Exhibit FF (continued) to the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at April, 2014 FAF Money Market Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ Service Organizations § $___ /money market share class per CUSIP - CUSIP Setup beyond year § Out-of-pocket expenses (see Transfer Agent Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the initial CUSIP ■ $ type of activity and type of account, including the following: Qualified Plan Fees § $___ per CUSIP /qualified plan account or Cxxxxxxxx ESA account (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ Cap at $___ per fund/ per change - Fund Name Change ■ $ /SSN) § $___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification /transfer to consented shareowners of a new document to view. ■ $ successor trustee § $___ per statement, Document Loading, Storage, and Access ■ $ /participant distribution (Excluding SWPs) § $___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ /refund of excess contribution § $___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ /reconversion/recharacterization Additional Shareholder Paid Fees § $___ per statement, Document Loading, Storage, and Access ■ $ /outgoing wire transfer or overnight delivery § $___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ /telephone exchange § $___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ /return check or ACH or stop payment § $___ /research request per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsaccount (Cap at $25.00 /request) (This fee applies to requests for statements older than the prior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Advisors Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Amended Exhibit P (continued) to the Separate Series of the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at May 1, 2015 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $[ ] /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $[ ] /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] /hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[ ] /event − Account Maintenance - $[ ] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ] /event § New Account SetSetup - $[ ] /event (Not available with FAN Web Select) Strong Authentication: − $[ ] /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] − Price Files - $[ ] /record or $___ per user [ ] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event − Monthly Minimum Charge - $[ ] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $[ ] /fund group Implementation • $ ___ per image Vision Electronic Statements (Continued) § Load charges • $ ___ per document − $[ ] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears) − $[ ] /document *Normal Vision ID and activity charges also apply. Amended Exhibit P (continued) to the Separate Series of the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at May 1, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email 2015 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $[ ] /user - Support: $[ ] /user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund Setup setup on Transfer Agent system - $[ ]/ user per month beyond 2 users included as part of setup Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file - Standard ad-hoc select • $ ___ select: $[ ] per hour consultation and programming development for file - Custom coded data for recurring, scheduled delivery • $ ___ delivery: $[ ] per file hour consultation and programming development - Support: $[ ] /file per month for recurring files/- Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ - Setup: $[ ] one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - Support: $[ ] /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $[ ] implementation • $ ___ per month ■ − $[ ] /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $[ ] /month Programming Services ■ $ ___ per hour Charges- (subject to changechange at prevailing rate of vendor) Osterweis ■ § $[ ] /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Hxxxx 4 Amended Exhibit P (continued) to the Separate Series of the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at May 1, 2015 Transfer Agent Training Services § On-site at USBFS - $[ ] /day § At Client Location - $[ ] /day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $[ ] /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ § $[ ] setup per fund /fund group ■ $ ___ per month § $[ ] /month administration ■ $ ___ per received § $[ ] /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $[ ] /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management (OR) • $ ___ per call, − $[ ] /month § Inbound Teleservicing Only − Account Management - $[ ] /month − Call Servicing - $[ ] /minute § Lead Source Reporting • $ ___ per month ■ − $[ ] /month § Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[ ] /month − Database Installation, Setup ■ Miscellaneous - $[ ] /fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - – Integrated custom detailed call reporting § $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions [ ] /monthly report Hxxxx 5 Amended Exhibit P (Manual and Systematiccontinued) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners Separate Series of a new document the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at May 1, 2015 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees § $[ ] /qualified plan account or Cxxxxxxxx ESA account (Cap at $[ ] /SSN) § $[ ] /transfer to view. ■ $ ___ successor trustee § $[ ] /participant distribution (Excluding SWPs) § $[ ] /refund of excess contribution § $[ ] /reconversion/recharacterization Additional Shareholder Paid Fees § $[ ] /outgoing wire transfer or overnight delivery § $[ ] /telephone exchange § $[ ] /return check or ACH or stop payment § $[ ] /research request per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification account (This fee applies to requests for statements older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Advisors Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit D (continued) – Transfer Agent & Shareholder Services (Additional Services; E-Commerce Services Fee ScheduleSchedule at September, 2016 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at − Implementation - $___ per SSN) ■ $ ___ per transfer /fund group – includes up to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund 25 hours of excess contribution ■ $ ___ per reconversiontechnical/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up BSA support − Annual Base Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $___ /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $___ /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ - $___ per event, Login Challenge Osterweis • $ /year § FAN Web Direct (API) – Quoted Separately § Customization - $___ per event, /hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry • $ - $___ per event, Security Validation • $ /event − Account Maintenance - $___ per event/event − Transaction – financial transactions, Account Maintenance • $ reorder statements, etc. - $___ per event, Transaction /event − New Account Setup - financial transactions, duplicate statements requests, etc. • $ $___ per event, New Account Set-up • $ /event (Not available with FAN Web Select) § Strong Authentication: − $___ /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $___ /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or - $___ per user − Dealer - $___ § Price Files - $___ /record or $1.75 /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchaseRIAs to use a web-based system to perform order and account inquiry, redeemexecute trades, print applications, review prospectuses, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct establish new accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing § Inquiry Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests − Inquiry - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention /event − Per broker ID - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ $___ /month per CUSIP ID § Transaction Processing − Implementation - CUSIP Setup beyond the initial CUSIP ■ $ $___ per CUSIP (Less than 35 days) /management company − Transaction – purchase, redeem, exchange, literature order - Expedited CUSIP Setup Fund Characteristic Change ■ $ $___ per fund/ per change - Fund Name Change ■ $ /event − New Account Setup – $___ per fund/ per change /event − Monthly Minimum Charge - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ $___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements/month

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (USCA Fund Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition Exhibit C (continued) to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP SetTransfer Agent Servicing Agreement-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Capital Guardian Funds Trust Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at December 2013 § FAN Web Select (Fund Groups under 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon − Implementation - $ xxx /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $ xxx /year § FAN Web Direct (API) – Quoted Separately § Customization - $ xxx /hour § Activity (Session) Fees: − Inquiry - $ xxx /event − Account Maintenance - $ xxx /event − Transaction – financial transactions, reorder statements, etc. - $ xxx /event − New Account Setup - $ xxx /event (Not available with FAN Web Select) § Strong Authentication: − $ xxx /month per active FAN Web ID (Any ID that has had activity within the type of activity 180-day period prior to the billing cycle) FAN Web Mobile Access to account information and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access transaction capabilities through the internetmobile internet devices. Shareholders can securely access portfolio summary, account informationbalances, account history, and conduct financial transactionstransaction requests such as purchases, redemptions, and perform account maintenance activitiesexchanges. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • § Initial Implementation Site Setup Fee - $ ___ Set up xxx § Monthly Base Fee • Set up Fees for - $ xxx § Transaction Fees: - Inquiry - $ xxx /event - Maintenance - $ xxx /event - Transaction - $xxx /event - New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • Establishment Setup - $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. xxx /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $ xxx /year § Per Record Charge • $ ___ Rep/Branch/ID - $ ___ xxx − Dealer - $ ___ per record xxx § Price Files - $ xxx /record or $___ per user $ xxx /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • § Inquiry Only − Inquiry - $ ___ per event Inquiry • xxx /event − Per broker ID - $ ___ per month xxx /month per ID Vision ID • § Transaction Processing* • Processing − Implementation - $ ___ per Management Company Implementation Fee • $ ___ per event xxx /management company − Transaction - purchase, redeem, and exchange • exchange, literature order - $0.50 /event − New Account Setup – $ ___ per month xxx /event − Monthly Minimum Charge - $ xxx /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* § Implementation Fees − $ ___ per fund xxx /fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access Exhibit C (continued) to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on the Transfer Agent system Additional Data Delivery Servicing Agreement-Capital Guardian Funds Trust Transfer Agent & Shareholder Services ■ Ad Hoc/Power Select File Development • Supplemental Services Fee Schedule at December 2013 Transfer Agent Training Services § On-site at USBFS - $ ___ per file Standard adxxx /day § At Client Location - $ xxx /day plus travel and out-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ oneof-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. § $ ___ per direct xxx /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: § $ ___ xxx setup per fund /fund group § $ ___ per month xxx /month administration § $ ___ per received xxx /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. § $ ___ per fund xxx /fund group per month CTI Reporting Integrated custom detailed call reporting Literature Fulfillment Services* § Account Management − $ xxx /month § Inbound Teleservicing Only − Account Management - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, xxx /month − Call Servicing - $ xxx /minute § Lead Source Conversion Reporting $ ___ per month ■ xxx /month § Closed Loop Reporting • $ ___ per month, Account Management - $ ___ per fund group, xxx /month − Database Installation, Setup ■ Miscellaneous - $ xxx /fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ – Integrated custom detailed call reporting § $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsxxx /monthly report

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Capital Guardian Funds Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, following services - Vision intermediary e-commerce, client Web sales reporting data access, recordkeeping application access, programming charges, training, cost basis reportingwarehouse, investor email services, dealer reclaim Osterweis e-mail services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI lead conversion reporting, sales reporting & Rule 22c-2 reporting (MARS)12b-1 aging, electronic statements (Informa)Same Day Cash Flow System, EConnect DeliveryShort-Term Trader reporting, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assetsJumbo Pricing, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Daily Valuation/Manual 401K Trade. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Amended Exhibit E (continued) to the Transfer Agent Servicing Agreement - DoubleLine Funds Trust TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE AT January 1, 2015 FAN WEB Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a transparent link at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. ¡ FAN Web Direct (API) – Quoted Separately ¡ Customization - $200/hour (subject to change at prevailing rates of vendor) ¡ Activity (Session) Fees: – Inquiry - $0.15 /event – Account Maintenance - $0.25 /event – Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $0.50 /event – New Account Set-up • $ ___ - $3.00 /event (Not available with FAN Web Select) ¡ Strong Authentication: – $0.045 /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are availableactive* FAN Web ID * Any ID that has had activity within the 180-day period prior to the billing cycle. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for VISION Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event ¡ Inquiry • $ ___ per month Only – Inquiry - $0.05 /event – Per broker ID - $5.00 /month per ID Vision ID • ¡ Transaction Processing* • $ ___ per Management Company Processing – Implementation Fee • $ ___ per event - $5,000 /management company – Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $0.50 /event – New Account Setup – may contain multiple fund/accounts - $3.00 /event – Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client - $500 /month CLIENT DEDICATED LINE DATA ACCESS For USBFS clients requiring continuous on-line access to fund USBFS shareholder accounting systems, such as for client call center support: ¡ $7,000 /year per workstation for TA2000 AWD access ¡ Plus data communications setup and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending monthly charges based upon location and bandwidth ■ TA2000 3270 Emulation ¡ Plus training billed at hourly rates plus out-of-pocket expenses Amended Exhibit E (Mainframe Green Screencontinued) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) Transfer Agent Servicing Agreement - Account inquiry and ability DoubleLine Funds Trust TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE AT January 1, 2015 Short-Term Trader – Software application used to perform financial transactions track and/or assess transaction fees that are determined to be short-term trades. Service can be applied to some or all funds within a fund family. ¡ 90 days or less – $0.08 /open account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) ¡ 91-180 days – $0.14 /open account ¡ 181-270 days – $0.20 /open account ¡ 271 days – 1 year - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) $0.26 /open account ¡ 1 year – 2 years - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services $0.38 /open account Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accountsaccounts based upon an average cost single category basis calculation. ■ $ ___ per direct ¡ $1.00 /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements¡

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (DoubleLine Funds Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor shareholder e-commerce, FAN following services -FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application client dedicated line data access, programming charges, training, cost basis reporting, Excessive Trader, 12b-1 aging, investor email services, dealer reclaim Osterweis services, shareholder performance statements, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Same Day Cash Management, Real Time Cash Flow, expedited CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (via MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Amended Exhibit D (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent TRANSFER AGENT & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of accountSHAREHOLDER SERVICESSUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE effective July 1, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. 2015 FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] § Price Files - $[ ] /record or $___ per user [ ] /user per month, whichever is less Vision Electronic Statement Services Online account access for Mutual Fund Gateway Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing (Minimum Monthly charge - $[ ]) − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − Develop eBusiness Solutions Software - $[ ] /fund group Implementation • $ ___ per image − Code Print Software - $[ ] /fund group § Load charges • $ ___ per document − $[ ] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) − $[ ] /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT § Report Source - Setup: $[ ] (Includes access to Fund Source) - Service: $[ ] /user per month § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $[ ] /user - Service: $[ ] /user per month Support § Ad Hoc/ PowerSelect File Development - Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per $[ ] /request (Includes up to 2 hours of programming. If beyond, additional time will be $[ ] / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file development.) - Service: $[ ] /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ one-- $[ ]one time setup fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - $[ ]/file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ maintenance fee § Mail File (DDS mailbox in which clients can pull information): $[ ]/file setup § TIP File Setup - Setup & Delivery of Standard TIP Files: $[ ]/request (Unlimited files per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screenrequest) - Account inquiry Custom TIP File Development: $[ ]/request (Includes up to [ ] hours of programming. If beyond, additional time will be $[ ]/hour consultation and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface development.) Amended Exhibit D to the TA2000 Mainframe) TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month E-COMMERCE SERVICES FEE SCHEDULE effective July 1, 2015 Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges § $[ ] /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup - Conversion programming (transfer Agent system, statements, options, etc.) • Customized service development • - Voice response system setup (menu selections, shareholder system integration, testing, etc.) – estimated at 3 hours per fund family - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accountsaccounts based upon an average cost single category basis calculation. ■ $ ___ per direct § $[ ] /direct open account per year Excessive Trader – Software application that monitors the number of trades (exchanges, redemptions) that meet fund family criteria for excessive trading and automatically prevents trades in excess of the fund family parameters. § $[ ]setup /fund group of [ ]- WAIVED [ ] funds, $[ ]setup /fund group of over [ ] funds § $[ ]/account per year 12b-1 Distribution Fee Aging – Aging shareholder account share lots in order to monitor and begin assessing 12b-1 fees after a certain share lot age will be charged at $[ ] per open account per year. Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ § $[ ] setup per fund /fund group ■ $ ___ per month § $[ ] /month administration ■ $ ___ per received § $[ ] /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $1[ ] /fund group per month CTI Reporting Integrated custom detailed call reporting Shareholder Performance Statements – We have a variety of features available for providing account or portfolio level performance information on investor statements. Actual costs will depend upon specific client requirements. § Setup - $ ___ per monthly report $[ ]/fund group § Annual Fee - $[ ] /open and closed account Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management − $[ ] /month (ORaccount management, lead reporting and database administration) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests § Inbound Teleservicing Only − Account Management - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour[ ] /month − Call Servicing - $[ ] /minute § Lead Conversion Reporting (Closed Loop) − Account Management - $[ ] /month − Database Installation, Setup - $[ ] /fund group − Specialized Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged(Separate Quote)* *Fees exclude postage and printing charges. Amended Exhibit D to the TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE effective July 1, 2015 Money Market Fund Event are defined as Fund LiquidationsService Organizations § $[ ]/money market share class per year § Out-of-pocket expenses (see Transfer Agent Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, Deincluding the following: Qualified Plan Fees § $[ ]/qualified plan account or Cxxxxxxxx ESA account ([ ]) § $[ ] /transfer to successor trustee § $[ ] /participant distribution (Excluding SWPs) § $[ ] /refund of excess contribution § $[ ] /reconversion/recharacterization Additional Shareholder Paid Fees § $[ ] /outgoing wire transfer or overnight delivery § $[ ] /telephone exchange § $[ ] /return check or ACH or stop payment § $[ ] /research request per account ([ ]) (This fee applies to requests for statements older than the prior year) Physical Certificate Processing – Services to support the setup and processing of physical certificated shares for a fund family: § $[ ] setup/fund group § $[ ] /certificate transaction Same Day Cash Management § Setup: $[ ] (Access via Internet VPN) § Service: $[ ] /user per month Real Time Cash Flow § Implementation (one time charge) & Recurring Charges (monthly) - [ ] Users – $[ ] § Training § WebEx - $[ ] /user § On Site at USBFS - $[ ] /day § At Client Location - $[ ] /day plus travel and out-conversions, Mergers, Fully History Conversions of-pocket expenses if required § Real Time Data Feeds - Implementation (Manual and Systematicper feed) and Non-Taxable Reorganizations - $[ ] /hour (into U.S. Bank or out to Osterweis another Transfer Agent8 hour estimate) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. - Recurring (per feed) - $[ ] /month CUSIP Setup ■ $ ___ per CUSIP - § Subsequent CUSIP Setup beyond the initial - $[ ]/CUSIP § Expedited CUSIP ■ $ ___ per CUSIP Setup - $[ ] /CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsCTI Reporting – Integrated custom detailed call reporting § $[ ] /monthly report

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Cook & Bynum Funds Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), , EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit G (continued)- Manager Directed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule at August 2020 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ $[ ] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ [ ] per SSN) ■ $ ___ $[ ] per transfer to successor trustee ■ $ ___ $[ ] per participant distribution (Excluding SWPs) ■ $ ___ $[ ] per refund of excess contribution ■ $ ___ $[ ] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ $[ ] per outgoing wire transfer or overnight delivery ■ $ ___ $[ ] per telephone exchange ■ $ ___ $[ ] per return check or ACH or stop payment ■ $ ___ $[ ] per statement year requested research request per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup CUSIP Setup beyond the initial CUSIP – $[ ]per CUSIP Expedited CUSIP Setup – $[ ] per CUSIP (Less than [ ]days) Fund Characteristic Change Fund Name Change – $[ ]per fund/ per change Fund CUSIP Change – $[ ]per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • − Implementation – $___ [ ]per fund group − Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ]per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. Activity (Session) Fees: − Inquiry – $[ ] per event − Login Challenge – $[ ]per event − Account Maintenance – $[ ]per event − Transaction – financial transactions, duplicate statement requests, etc. – $[ ]per event − New Account Set-up – $[ ] per event − Bank Verification Attempt – $[ ] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[ ]per year Per Record Charge • $ ___ - Rep/Branch/ID • $ ___ – $[ ] - Dealer ■ $ ___ – $[ ] Price Files – $[ ]per record Price Files or $___ [ ]per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ - Inquiry - $[ ]per event Inquiry • $ ___ - Vision ID - $[ ]per month per ID Vision ID • Transaction Processing* • $ ___ - Implementation Fee - $[ ]per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[ ]per month event - Monthly Minimum Charge - $[ ]per month Electronic Statements* • $ ___ - Implementation- $[ ]per fund group Implementation • $ ___ - Load charges-$[ ]per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms [ ] years)-$ [ ]per document *Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Servicing Agreement (Manager Directed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Chase Amended Exhibit F to the month during which an account is opened through Separate Series of the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advisors Series Trust -Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at January 1, 2014 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Select (Fund Groups under 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at - Implementation - $___ per SSN) ■ $ ___ per transfer /fund group – includes up to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund 10 hours of excess contribution ■ $ ___ per reconversiontechnical/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up BSA support - Annual Base Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction /year § Customization - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ /hour § Activity (Session) Fees: - Inquiry - $___ /event - Account Maintenance - $___ /event - Transaction – financial transactions, reorder statements, etc. - $___ /event - New Account Setup - $___ /event (Not available with FAN Web Select) § Strong Authentication: - $___ /month per user per month, whichever is less active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchaseRIAs to use a web-based system to perform order and account inquiry, redeemexecute trades, print applications, review prospectuses, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct establish new accounts. ■ $ ___ per direct open account per year § Inquiry Only - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests Inquiry - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention /event - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention Per broker ID - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ $___ /month per CUSIP ID § Transaction Processing - CUSIP Setup beyond the initial CUSIP ■ $ Implementation - $___ per CUSIP (Less than 35 days) /management company - Expedited CUSIP Setup Fund Characteristic Change ■ $ Transaction – purchase, redeem, exchange, literature order - $___ per fund/ per change /event - Fund Name Change ■ $ New Account Setup – $___ per fund/ per change /event - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ Monthly Minimum Charge - $___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements/month

Appears in 1 contract

Samples: Advisors Series Trust (Advisors Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit C (continued) to the Transfer Agent Servicing Agreement – Manager Directed Portfolios -Supplemental Services & Shareholder Services (Additional E-Commerce Services Fee ScheduleSchedule at July, 2016 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ − Implementation - $____ per qualified plan account or Xxxxxxxxx ESA account (Cap at fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $____ per SSNyear § FAN Web Select (Fund Groups under 50,000 open accounts) ■ $ − Implementation - $____ per transfer fund group – includes up to successor trustee ■ $ 10 hours of technical/BSA support − Annual Base Fee - $____ per participant distribution year § FAN Web Direct (Excluding SWPsAPI) ■ $ – Quoted Separately § Customization - $____ per refund hour – (subject to change at prevailing rates of excess contribution ■ $ vendor) § Activity (Session) Fees: − Inquiry - $____ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ event − Account Maintenance - $____ per outgoing wire transfer or overnight delivery ■ $ event − Transaction – Financial transactions, reorder statements, etc. - $____ per telephone exchange ■ $ event − New Account Setup - $____ per return check or ACH or stop payment ■ $ event (Not available with FAN Web Select) § Strong Authentication: − $____ per statement year requested month per account active FAN Web ID (This fee applies Any ID that has had activity within the 180-day period prior to research requests for statements older than the prior yearbilling cycle) Digital Investor FAN Web- Responsive Design (includes Mobile Access) Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase § FAN Web Premium (add/change/delete), and Systematic Redeem (add/change/deleteFund Groups over 50,000 open accounts) are waived. • § Implementation – - $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ fund group – includes up to 90 hours of technical/BSA support § Annual Base Fee - $____ per event, Inquiry • $ year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation – $____ per event, Security Validation • $ fund group – includes up to 45 hours of technical/BSA support − Annual Base Fee - $____ per event, Account Maintenance • $ year § Customization - $____ per event, hour - (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $____ per event − Account Maintenance - $____ per event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ - $____ per event, event − New Account Set-up • $ - $____ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − $____ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $____ per year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $____ Dealer ■ $ - $____ § Price Files - $____ per record Price Files or $____ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $____ per event Inquiry • $ − Per broker ID - $____ per month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $____ per Management Company Implementation Fee • $ management company − Transaction – purchase, redeem, exchange, literature order - $____ per event Transaction − New Account Setup – $____ per event − Monthly Minimum Charge - purchase, redeem, and exchange • $ $____ per month Monthly Minimum Charge ■ Electronic Statements* • $ Fund Source – Client Access to audited fund information, pricing, performance, literature, processing guidelines. - $____ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Month - Unlimited Users Exhibit C (continued) to the Transfer Agent Servicing Agreement – Manager Directed Portfolios; Supplemental Services & E-Commerce Services Fee Schedule at July, 2016 eConnect – Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ - $____ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ - Setup: $____ per user Setup • $ - Support: $____ per user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ - $____ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file user per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery beyond 2 users included as part of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit E (continued) to the Transfer Agent & Servicing Agreement FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. ◾ Annual Base Fee – $36,000 /year ◾ FAN Web Direct (API) – Quoted Separately ◾ Customization – $200 /hour – (subject to change at prevailing rates of vendor) ◾ Activity (Session) Fees: – Inquiry – $0.15 /event – Account Maintenance – $0.25 /event – Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, – $0.50 /event – New Account SetSetup – $3.00 /event (Not available with FAN Web Select) ◾ Strong Authentication: – $0.045 /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $6,000 /year ◾ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – $.018 – Dealer ■ $ ___ per record – $0.012 ◾ Price Files – $0.002 /record or $___ per user 1.75 /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month Only – Inquiry – $0.05 /event – Per broker ID – $5.00 /month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Processing – Implementation Fee • $ ___ per event – $5,000 /management company – Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $0.50 /event – New Account Setup – $3.00 /event – Monthly Minimum Charge – $500 /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund ◾ Implementation Fees – $5,000 /fund group Implementation • $ ___ per image Vision Electronic Statements ◾ Load charges • $ ___ per document – $0.05 /image ◾ Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) – $0.015 /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Exhibit E (Continued) to the Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - ◾ BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user – Setup: $250 /user – Support: $100 /user per month Support ◾ ReportSource – Report and Data File Storage & Retrieval – Setup: Included in initial intial fund Setup setup on Transfer Agent system – $200/ user per month beyond 2 users included as part of setup Additional Data Delivery Services Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file Standard ad-hoc select • $ ___ select: $300 per hour consultation and programming development for file – Custom coded data for recurring, scheduled delivery • $ ___ delivery: $165 per file hour consultation and programming development – Support: $100 /file per month for recurring files/– Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ – Setup: $2,500 one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file – Support: $100 /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ – $1,500 implementation • $ ___ per month ■ – $500 /month ◾ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ – $500 implementation • $ ___ per ID – $200 /ID per month TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ – $2,500 implementation • $ ___ per ID – $350 /ID per month TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ – $1,000 implementation • $ ___ per ID – $200 /ID per month Automated Work Distributor (AWD) - Image and workflow application. • $ ___ – $13,500 implementation • $ ___ per ID – $400 /ID per month Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ – $1,500 implementation • $ ___ per ID – $200 /ID per month PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month – $3,000 /month Programming Services ■ $ ___ per hour Charges – (subject to changechange at prevailing rate of vendor) Osterweis ■ ◾ $200 /hour ◾ Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) – Conversion programming – Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Exhibit E (continued) to the Transfer Agent Servicing Agreement Transfer Agent Training Services ◾ On-site at USBFS - $1,500 /day ◾ At Client Location - $2,500 /day plus travel and out-of-pocket expenses if required Cost Basis Reporting - Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct ◾ $1.00 /direct open account per year Contact Center Call Servicing - WAIVED Services to answer shareholder calls through a dedicated toll-free number. ◾ $1,500 /month ◾ 1.50 /minute/Shareholder Call ◾ $0.40 Voice Response Calls ◾ Plus Miscellaneous Charges related to toll-free lines, call transfers, etc. Email Services - Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ ◾ $1,500 setup per fund /fund group ■ $ ___ per month ◾ $500 /month administration ■ $ ___ per received ◾ $5.00 /received email correspondence Dealer Reclaim Services - Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund ◾ $1,000 /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* ◾ Account Management (OR) • $ ___ per call, – $300 /month ◾ Inbound Teleservicing Only – Account Management – $250 /month – Call Servicing – $1.25 /minute ◾ Lead Source Reporting • $ ___ per month ■ – $250 /month ◾ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, – $500 /month – Database Installation, Setup – $1,500 /fund group ◾ Miscellaneous Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. CTI Reporting - Integrated custom detailed call reporting $250 /monthly report Exhibit E (continued) to the Transfer Agent Servicing Agreement Charges Paid by Investors Shareholder Call Review Analysis Includes Call Sampling sent securely accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ◾ $15.00 /qualified plan account or Xxxxxxxxx ESA account (Cap at $30.00 /SSN) ◾ $25.00 /transfer to client successor trustee ◾ $25.00 /refund of excess contribution Additional Shareholder Paid Fees ◾ $15.00 /outgoing wire transfer or overnight delivery ◾ $5.00 /telephone exchange ◾ $25.00 /return check or ACH or stop payment ◾ $10.00 /research request per account (This fee applies to requests for statements older than the prior year) Physical Certificate Processing - Services to support the setup and Reporting processing of internal representative reviewsphysical certificated shares for a fund family: ◾ $750 setup/fund group ◾ $10.00 /certificate transaction Real Time Cash Flow ◾ Implementation (one time charge) & Recurring Charges (monthly) – 5 Users – $3,750 – 10 Users – $6,375 – 20 Users – $10,500 – 30 Users – $12,375 – 40 Users – $13,500 – 50 Users – $15,000 ◾ Training – WebEx – $500 /user – On Site at USBFS – $1,500 /day – At Client Location – $2,500 /day plus travel and out-of-pocket expenses if required ◾ Real Time Data Feeds – Implementation (per feed) – $225 /hour (8 hour estimate) – Recurring (per feed) – $375 /month Recurring per Image Storage Fee Quantity Rate Total 1MM images $5,000 $5,000 $5,000 Exhibit E (continued) to the Transfer Agent Agreement MARS Lite Fee Schedule MARS v7i Product and Services MARS System Setup and Implementation Fees One-time fee One-time Cost System Implementation Cost – Historical Sales and Compliance and Contact Data from DST TA2000 or up to 2 years of data for MARS Lite. $ ___ 25,000 *$10,000 *$10,000 Standard MARS Interface $ 2,500 Omni/SERV Interface Setup $ 1,800 MARS Omni\SERV Module Setup Fee $ 2,500 MARS Training per Month Dealer Survey Completion Dealer fund survey requests - Day $ 2,500 Data Conversion Schwab – Historical sales from Schwab for up to 2 years of sales history $ 2,500 Data Conversion Fidelity – Historical sales from Fidelity for up to 2 years of sales history. $ 2,500 Data Conversion TD Ameritrade – Historical sales from TD Ameritrade for up to 2 vears of sales history. $ 2,500 Data Conversion DataLynx – Historical sales from DataLynx for up to 2 years of sales history. $ 2,500 Custom Data lnterfaceSetup Cost per interface Number of interfaces $ 7,500 Total One-time Cost: *$___ 10,000 one-time Cost MARS v7i Product and Services MARS System Setup and Implementation Fees Monthly Cost MARS Lite Sales & Compliance Modules1 $ 7,500 $ 10,000 *$6,000 *$6,000 Notes: 1. MARS Lite includes Schwab, Fidelity and OmniServ Interfaces. Does not provide user access or CRM functionality. Total Monthly Cost: *$6,000 Where the price is marked with a “*” this is a discounted price if signed by 12/31/2014 Exhibit E to the Sub-Transfer Agent Servicing Agreement Supplemental Services Electronic Form Delivery and Signature Capture – Setup Fee Implementation – $1,000.00 (includes 15 forms) – Additional Setup $75.00 for each additional form and email template – Transaction Fee o $6.00 per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storageelectronic envelope, and Access ■ $ ___ o Monthly minimum charge – $100.00 – Form and Fund Logo Modifications o $75.00 per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsForm o Updated Fund Logo – $100.00 Privacy Policy Delivery Setup Task Quantity Rate Total Privacy Policy Delivery Setup 1 $500.00 $500.00

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Carillon Series Trust)

Additional Services. Additional services not included above shall Services added after the date of this amendment will be mutually agreed upon at the time of the service being addedthen current standard USBFS fee schedule rates. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Amended Exhibit E (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent Servicing Agreement - DoubleLine Funds Trust TRANSFER AGENT & Shareholder Services (Additional Services Fee Schedule) SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE AT January 1, 2018 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees $ ___ per qualified /qualified plan account or Xxxxxxxxx ESA account acct (Cap at $___ per SSN$ /SSN) $ ___ per transfer /Xxxxxxxxx ESA acct (Cap at $ /SSN) ◾ $ /transfer to successor trustee $ ___ per participant /participant distribution (Excluding SWPs) $ ___ per refund /refund of excess contribution $ ___ per reconversion/reconversion/recharacterization Additional Shareholder Paid Fees $ ___ per outgoing /outgoing wire transfer or overnight ◾ $ /overnight delivery $ ___ per telephone /telephone exchange $ ___ per return /return check or ACH or stop ◾ $ /stop payment $ ___ per statement year requested /research request per account (This fee applies Cap at $25.00 /request) (For requested items of the second calendar year [or previous] to research requests for statements older than the prior yearrequest) Digital Investor Shareholder account access through the internetAmended Exhibit E (continued) to Transfer Agent Agreement - DoubleLine Funds Trust ∎ Amended Exhibit E (continued) to Transfer Agent Agreement – DoubleLine Funds Trust MARS SystemTM Reporting & Compliance Services – Supplemental Services Fee Schedule at January 1, 2018 System 7i Products & Services (Monthly fee)* ∎ $ – MARS Sales & Compliance Reporting (includes 5 users & 5 compliance users) ∎ $ – MARS Sales Reporting (includes 5 users) ∎ $ – MARS Compliance Reporting (includes 5 users) ∎ $ – Enhanced Services* * Includes up to 160 hours a month of Enhanced Services. Shareholders can securely access account informationBasic support components, conduct financial transactionsfile import assistance, data scrubbing (cleaning of firm, office, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devicesrep information), including tablets and smart phones. The standard implementation comes with advanced authenticationdatabase query requests, eCommerce inspired workflowscompliance report monitoring/review/analysis, and a base package business requirements analysis. If necessary, USBFS will provide an additional 160 hours of transaction and maintenance functionalityadditional support (hours 161-320) free of charge. ■ Digital Investor • Additional hours of support (over 320 hours) will be charged at $ ___ Set up Fee • Set up Fees for New Account Set Up per hour. Additional System Setup & Bank Verify, Systematic Purchase Implementation Costs (add/change/delete), and Systematic Redeem One-time fee) ∎ $ – Handheld Server Setup ∎ $ – RIA Feed Setup ∎ $ – CFG Fulfillment Setup ∎ $ – Google Maps Integration Setup ∎ $ – Xxxxxx Analytics Integration Setup ∎ $ – Standard Interface Setup (add/change/deletecost per interface) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase ∎ $ – Custom Data Interface Setup (add/change/delete), and Systematic Redeem cost per interface) ∎ $ – iPad ∎ $ - OmniServ Additional Licenses (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • Monthly fee per user) ∎ $ ___ per event, Login Challenge Osterweis • – CRM User ∎ $ ___ per event, Inquiry • – Compliance User ∎ $ ___ per event, Security Validation • – Sales Reporting User ∎ $ ___ per event, Account Maintenance • – Omnibus Reconciliation User ∎ $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • – Handheld User ∎ $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ – iPad (5 users) Additional Module Services (Monthly per user per month, whichever is less Vision Electronic Statement Services Online account access for brokerunless otherwise noted) ∎ $ – Customer/dealers, financial planners, Account Module (included with Compliance Module) ∎ $ – Data Quality Module (only one license needed) ∎ $ – Profile Module (only one license needed) ∎ $ – Document Management Module (only one license needed) ∎ $ – Xxxxxx Analytics (only one license needed) ∎ $ – CFG Fulfillment (only one license needed) ∎ $ – Mapping Integration Module – Google Maps (up to 10 users) ∎ $ – RIA Monthly Load ∎ $ – Schwab DSA Automated File Load ∎ $ – Schwab/Fidelity/TD Ameritrade Monthly Sales/Asset Portal Data Load ∎ $ - OmniServ MARS Training ∎ $ /day plus travel and RIAs. ■ Account inquiry • out-of-pocket expenses if required Software or Report Customization ∎ $ ___ per event Inquiry • /hour NSCC SDR Fees ∎ $ ___ per month per ID Vision ID • /month – Line Maintenance ∎ $ /hour – Line Use ∎ $ /100 records – Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email System Version Upgrades & Enhancements – Quoted separately through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsWork

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (DoubleLine Funds Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit D (continued) to the Fund Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Services- Additional Services Fee Schedule) Schedule1 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ • $[ ] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ 30.00 per SSN) ■ $ ___ • $[ ] per transfer to successor trustee ■ $ ___ • $[ ] per participant distribution (Excluding SWPs) ■ $ ___ • $[ ] per refund of excess contribution ■ $ ___ • $[ ] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ • $[ ] per outgoing wire transfer or overnight delivery ■ $ ___ • $[ ] per telephone exchange ■ $ ___ • $[ ] per return check or ACH or stop payment ■ $ ___ • $[ ] per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup • CUSIP Setup beyond the initial CUSIP – $[ ] per CUSIP • Expedited CUSIP Setup – $[ ] per CUSIP (Less than [ ] days) Fund Characteristic Change • Fund Name Change – $[ ] per fund/ per change • Fund CUSIP Change – $[ ] per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee [ ] per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. • Activity (Session) Fees: • Inquiry – $[ ] per event • Login Challenge – $[ ] per event • Account Maintenance – $[ ] per event • Transaction – financial transactions, duplicate statement requests, etc. – $[ ] per event • New Account Set-up – $[ ] per event • Bank Verification Attempt – $[ ] per event FAN Mail 1 Only services provided by USBFS to the Trust (or one or more Funds) will be billed. For the avoidance of doubt, the additional services fees will only be charged to the extent the Funds utilize the associated services. Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[ ] per year • Per Record Charge • $ ___ Rep/Branch/ID – $[ ] $ ___ Dealer ■ $ ___ – $[ ] • Price Files – $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Transfer Agent & Shareholder Services - Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ Inquiry - $[ ] per event Inquiry $ ___ Vision ID - $[ ] per month [ ] per ID Vision ID • Transaction Processing* • $ ___ Implementation Fee - $[ ] per Management Company Implementation Fee $ ___ per event Transaction - purchase, redeem, and exchange $[ ] per event $ ___ per month Monthly Minimum Charge - $[ ] per [ ] • Electronic Statements* • $ ___ Implementation- $[ ] per fund group Implementation $ ___ Load charges-$[ ] per image Load charges • $ ___ per document Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen[ ] years) - Account inquiry $[ ] per document * Vision ID and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Sprott Funds Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), , EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average Average” index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advisor’s Signature below acknowledges approval of the Transfer Agent Services fee schedule. XXXXXX CAPITAL MANAGEMENT, INC. By:/s/ Xxxxxxxxx Xxxxx Name and Title: Xxxxxxxxx Xxxxx COO/CCO Date: October 27, 2020 Xxxxxx Exhibit AA (continued) to the Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ • $[ ] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ [ ] per SSN) ■ $ ___ • $[ ] per transfer to successor trustee ■ $ ___ • $[ ] per participant distribution (Excluding SWPs) ■ $ ___ • $[ ] per refund of excess contribution ■ $ ___ • $[ ] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ • $[ ] per outgoing wire transfer or overnight delivery ■ $ ___ • $[ ] per telephone exchange ■ $ ___ • $[ ] per return check or ACH or stop payment ■ $ ___ per statement year requested • $[ ]/research request per account (Cap at $[ ]/request) (This fee applies to research requests for statements older than the prior year) Expedited CUSIP Setup • Expedited CUSIP Setup – $[ ] per CUSIP (Less than [ ] days) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee [ ] per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ◦ Activity (Session) Fees: • Inquiry – $[ ] per event • Login Challenge – $[ ] per event • Account Maintenance – $[ ] per event • Transaction – financial transactions, duplicate statement requests, etc. – $[ ] per event • New Account Set-up – $[ ] per event • Bank Verification Attempt – $[ ] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[ ] per year • Per Record Charge • $ ___ Rep/Branch/ID – $[ ] – Dealer – $[ ] $ ___ Dealer ■ $ ___ Price Files – $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Xxxxxx Transfer Agent & Shareholder Services Additional Services Fee Schedule Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ Inquiry - Inquiry - $[ ] per event Inquiry • $ ___ - Per Broker ID - $[ ] per month per ID Vision ID • Transaction Processing* • $ ___ - Implementation Fee - $[ ] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ exchange, literature order - $[ ] per month event - New Account Setup - $[ ]/event - Monthly Minimum Charge - $[ ] per month • Electronic Statements* • $ ___ – Implementation - $[ ] per fund group Implementation • $ ___ – Load charges - $[ ] per image Load charges • $ ___ per document Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen[ ] years) - Account inquiry $[ ] per document *Vision ID and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence event charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsalso apply

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Professionally Managed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit C (continued) to the Transfer Agent & Servicing Agreement – ANGEL OAK FUNDS Trust – Angel Oak Flexible Income Fund Supplemental Services – E-Commerce – fees at October, 2014 FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $[---]/fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $[---] /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $[---]/fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $[---]/year § FAN Web Direct (API) – Quoted Separately § Customization - $[---] /hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[---]/event − Account Maintenance - $[---]/event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[---]/event − New Account SetSetup - $[---]/event (Not available with FAN Web Select) § Strong Authentication: − $[---]/month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[---] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[---] − Dealer ■ $ ___ per record - $[---] § Price Files - $[---]/record or $___ per user [---]/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[---]/event − Per broker ID - $[---]/month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[---]/management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[---]/event − New Account Setup – $[---]/event − Monthly Minimum Charge - $[---] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $[---]/fund group Implementation • $ ___ per image Vision Electronic Statements (Continued) § Load charges • $ ___ per document − $[---]/image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) − $[---]/document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access Exhibit C (continued) to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on the Transfer Agent system Additional Data Delivery Servicing Agreement Transfer Agent & Shareholder Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring– ANGEL OAK FUNDS Trust Supplemental Services Fee Schedule at October, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated 2014- Angel Oak Flexible Income Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $[---]/direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund § $[---]setup /fund group ■ $ ___ per month § $[---] /month administration ■ $ ___ per received § $[---]/received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $[---]/fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management (OR) • $ ___ per call, − $[---] /month § Inbound Teleservicing Only − Account Management - $[---]/month − Call Servicing - $[---]/minute § Lead Source Reporting • $ ___ per month ■ − $[---]/month § Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[---] /month − Database Installation, Setup ■ Miscellaneous - $[---]/fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Angel Oak Funds Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ § $___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ § $___ per transfer to successor trustee ■ $ § $___ per participant distribution (Excluding SWPs) ■ $ § $___ _per refund of excess contribution ■ $ § $___ _per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ § $___ per outgoing wire transfer or overnight delivery ■ $ § $___ per telephone exchange ■ $ § $___ _per return check or ACH or stop payment ■ $ § $___ per statement year requested research request per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $___ per CUSIP § Expedited CUSIP Setup – $___ per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $___ per fund/ per change § Fund CUSIP Change – $___ per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. § Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • − Implementation – $___ per fund group − Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ – $___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. § Activity (Session) Fees: − Inquiry – $___ per event − Login Challenge – $___ per event − Account Maintenance – $___ per event − Transaction – financial transactions, duplicate statement requests, etc. – $___ per event − New Account Set-up – $___ per event − Bank Verification Attempt – $___ per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $___per year § Per Record Charge • $ ___ - Rep/Branch/ID $ ___ - Dealer ■ $ – $___ § Price Files – $___per record Price Files or $___ _per user per month, whichever is less Exhibit J (continued) - Manager Directed Portfolios Transfer Agent Servicing Agreement Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ - Inquiry - $___ _per event Inquiry • $ - Vision ID - $___ per month per ID Vision ID • § Transaction Processing* • $ - Implementation Fee - $___ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $___per event - Monthly Minimum Charge - $___ per month Monthly Minimum Charge ■ § Electronic Statements* • $ - Implementation- $___ _per fund group Implementation • $ ___ per - Load charges-$___per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years)-$ ___ _per Email document *Vision ID and event charges also apply. Fund Source Client Web Data Access U.S. Bank client on-line access to audited fund and investor data through U.S. Bank technology applications and data delivery and security softwareinformation, pricing, performance, literature, processing guidelines. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsMonth – Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). Inclusive of cumulative CPI IS WAIVED adjustments under the Xxxxx & Power Funds Trust’s Amended and Restated Transfer Agent Agreement dated March 5, 2020. Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ • $[...] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ 30.00 per SSN) ■ $ ___ • $[...] per transfer to successor trustee ■ $ ___ • $[...] per participant distribution (Excluding SWPs) ■ $ ___ • $[...] per refund of excess contribution ■ $ ___ • $[...] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ • $[...] per outgoing wire transfer or overnight delivery ■ $ ___ • $[...] per telephone exchange ■ $ ___ • $[...] per return check or ACH or stop payment ■ $ ___ • $[...] per statement year requested per account (This fee applies cap at $[...] /request) (For requested items of the second calendar year (or previous) to research requests for statements older than the prior year) request). Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor $ ___ Set up Implementation (Waived) • Three year minimum term ▪ Annual Fee - $[...] Set up Fees for $[...] Standard Site • $[...] Systematic Purchases (Add/Change/Delete) • $[...] Systematic Redemptions (Add/Change/Delete) • $[...] Systematic Exchanges (Add/Change/Delete) • $[...] Telephone Number (Add/Change) • $[...] Secure Box • $[...] Enhanced Insights and Marketing • $[...] Cancel Pending Trades • $[...] Informational Messages All Access Pages • $[...] Broadcast Messages (post-auth) • $[...] New Account Set Up Setup & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Verify ▪ Activity Fees: • $ ___ $[...] per event, per login • $[...] per event, Login Challenge Osterweis (email or SMS Text) $ ___ $[...] per event, Inquiry • $ ___ per event, Security Validation • $ ___ $[...] per event, Account Maintenance • $ ___ $[...] per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ $[...] per event, New Account Set-up • $ ___ [...] per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ $[...] per event Inquiry • $ ___ $[...] per month per ID Vision ID • Transaction Processing* • $ ___ $[...] per Management Company Implementation Fee • $ ___ $[...] per event Transaction - purchase, redeem, and exchange • $ ___ $[...] per month Monthly Minimum Charge Electronic Statements* • $ ___ $[...] per fund group Implementation • $ ___ $[...] per image Load charges • $ ___ $[...] per document Archive charge • Archive charge is (for any image stored beyond 2 years years) *Vision ID and event charges also apply. • Threatmetrix Services: MFA Annual Product Fee • $[...] Monthly, $[...] Annually - Below 1,000 IDs • $[...] Monthly, $[...] Annually - 1000-3450 IDs • $[...] Monthly, $[...] Annually - 3451 IDs and above Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ • $[...] per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. STAT - Statement and Tax Form Storage & Retrieval • $ ___ $[...] per user Setup • $ ___ $[...] per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services Ad Hoc/Power Select File Development • $ ___ $[...] per file Standard ad-hoc select • $ ___ $[...] per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ $[...] per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report SourcePivot. Osterweis ■ • ▪ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ $[...] one-time fee to Setup • $ ___ $[...] per file per month, Support • ▪ File Delivery to Alternate Sales Reporting Provider • $ ___ $[...] one-time fee to Setup • $ ___ $[...] per file per month Maintenance Fee Omnichannel Package (Unify Chat, Email, and Virtual Assistant offerings for a seamless online communication package) $[...] implementation (discount of $[...]) $[...] per month administration (discount of $[...]) Waived $[...] per minute of chat (discount $[...] per minute) Waived $[...] per received email correspondence (discount of $[...] per email) Waived Chat Services ■ $ ___ • $[...] Implementation Fee ■ $ ___ • $[...] per month Monthly Fee ■ $ ___ per Chat Fee or - Waived • $___ [...] per minute of chat - Waived Virtual Assistant • $[...] Implementation Fee • $[...] per month administration fee - Waived Electronic Form Delivery and Signature Capture ■ $ ___ • $[...] Implementation fee (includes 15 forms) ■ $ ___ • $[...] for each additional form and email template - Additional setup fee ■ $ ___ • $[...] per form, Form and fund logo modifications ■ $ ___ form Update • $[...] per updated Fund Logo ■ $ ___ • $[...] per month, Monthly minimum fee ■ $ ___ - Waived • $[...] Per electronic envelope Fee - Waived Recordkeeping Application Access Internet VPN - VPM – Infrastructure to allow for application accessibility to host systems and file transfers transfer $ ___ implementation $[...] Implementation $ ___ $[...] per month • ▪ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ $[...] implementation • $ ___ $[...] per ID per month TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ $[...] implementation • $ ___ $[...] per ID per month TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ $[...] implementation • $ ___ $[...] per ID per month Automated Work Distributor (AWD) - Image and workflow application. • $ ___ $[...] implementation • $ ___ $[...] per ID per month • ▪ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. reporting $ ___ implementation $[...] Implementation (Waived) $ ___ $[...] per ID per month for five or more IDs ▪ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ $[...] per month Programming Services ■ $ ___ • $[...] per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ • $[...] per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ • $[...] setup per fund group ■ $ ___ • $[...] per month administration ■ $ ___ - Waived • $[...] per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services Account Management/Database Administration • $ ___ $[...] per month • $ ___ $[...] per SKU - Receiving • $ ___ $[...] per order - Order Processing • $ ___ $[...] per month per location - Skid Storage • $ ___ $[...] per SKU - Disposal Inbound Tele servicing Only • $ ___ $[...] per month Account Management (OR) • $ ___ $[...] per call, Call Servicing Lead Source Reporting • $ ___ $[...] per month Closed Loop Reporting • $ ___ $[...] per month, Account Management • $ ___ $[...] per fund group, Database Installation, Setup Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsServices

Appears in 1 contract

Samples: Fund Servicing Agreement (Trust for Professional Managers)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Otter Creek 2 Amended Exhibit EE (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at November 2013 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Select (Fund Groups under [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] /hour § Activity (Session) Fees: − Inquiry - $[ ] /event − Account Maintenance - $[ ] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ] /event − New Account Set-up • $ ___ Setup - $[ ] /event (Not available with FAN Web Select) § Strong Authentication: − $[ ] /month per eventactive FAN Web ID (Any ID that has had activity within the [ ]-day period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, Bank Verification Attempt Optional features with additional implementation fees account balances, account history, and ongoing fees are availableconduct financial transaction requests such as purchases, redemptions, and exchanges. A full feature list and quote is available upon request. § Initial Implementation Site Setup Fee - $[ ] § Monthly Base Fee - $[ ] § Transaction Fees: - Inquiry - $[ ] /event - Maintenance - $[ ] /event - Transaction - $[ ] /event - New Account Establishment Setup - $[ ] /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] § Price Files - $[ ] /record or $___ per user [ ] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event − Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements[ ] /month

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Professionally Managed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Exhibit DD (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at November 2013 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Select (Fund Groups under [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] /hour § Activity (Session) Fees: − Inquiry - $[ ] /event − Account Maintenance - $[ ] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ] /event − New Account Set-up • $ ___ Setup - $[ ] /event (Not available with FAN Web Select) § Strong Authentication: − $[ ] /month per eventactive FAN Web ID (Any ID that has had activity within the [ ]-day period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, Bank Verification Attempt Optional features with additional implementation fees account balances, account history, and ongoing fees are availableconduct financial transaction requests such as purchases, redemptions, and exchanges. A full feature list and quote is available upon request. § Initial Implementation Site Setup Fee - $[ ] § Monthly Base Fee - $[ ] § Transaction Fees: - Inquiry - $[ ] /event - Maintenance - $[ ] /event - Transaction - $[ ] /event - New Account Establishment Setup - $[ ] /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – [ ] − Dealer ■ $ ___ per record - $[ ] § Price Files - $[ ] /record or $___ per user [ ] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event − Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements[ ] /month

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Professionally Managed Portfolios)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Coho Exhibit N (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ § $[…] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ […] per SSN) ■ $ ___ § $[…] per transfer to successor trustee ■ $ ___ § $[…] per participant distribution (Excluding SWPs) ■ $ ___ § $[…] per refund of excess contribution ■ $ ___ § $[…] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ § $[…] per outgoing wire transfer or overnight delivery ■ $ ___ § $[…] per telephone exchange ■ $ ___ § $[…] per return check or ACH or stop payment ■ $ ___ § $[…] per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $[…] per CUSIP § Expedited CUSIP Setup – $[…] per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $[…] per fund/ per change § Fund CUSIP Change – $[…] per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee […] per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[…] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: • Inquiry – $[…] per event • Login Challenge – $[…] per event • Account Maintenance – $[…] per event • Transaction – financial transactions, duplicate statement requests, etc. – $[…] per event • New Account Set-up – $[…] per event • Bank Verification Attempt – $[…] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $[…] per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – $[…] - Dealer ■ $ ___ – $[…] Coho § Price Files – $[…] per record Price Files or $___ […] per user per month, whichever is less Transfer Agent & Shareholder Services Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - $[…] per event Inquiry • $ ___ - Vision ID - $[…] per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - $[…] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[…] per month event - Monthly Minimum Charge - $[…] per month § Electronic Statements* • $ ___ - Implementation- $[…] per fund group Implementation • $ ___ - Load charges-$[…] per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears)-$[…] per document *Vision ID and event charges also apply. Fund Source Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailedpricing, performance, literature, processing guidelines. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ […] per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Additional Services. Additional services not included above shall be mutually agreed upon at and documented on the time of the service being added. Digital Investor Additional Services fee schedule: FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit E (continued) to the Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ • $[ ]per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ [ ]per SSN) ■ $ ___ • $[ ]per transfer to successor trustee ■ $ ___ • $[ ]per participant distribution (Excluding SWPs) ■ $ ___ • $[ ]per refund of excess contribution ■ $ ___ • $[ ]per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ • $[ ]per outgoing wire transfer or overnight delivery ■ $ ___ • $[ ]per telephone exchange ■ $ ___ • $[ ]per return check or ACH or stop payment ■ $ ___ • $[ ]per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup • CUSIP Setup beyond the initial CUSIP – $[ ]per CUSIP • Expedited CUSIP Setup – $[ ]per CUSIP (Less than 35 days) Fund Characteristic Change • Fund Name Change – $[ ]per fund/ per change • Fund CUSIP Change – $[ ]per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee [ ]per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ]per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ◦ Activity (Session) Fees: • Inquiry – $[ ]per event • Login Challenge – $[ ]per event • Account Maintenance – $[ ]per event • Transaction – financial transactions, duplicate statement requests, etc. – $[ ]per event • New Account Set-up – $[ ] per event • Bank Verification Attempt – $[ ] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[ ]per year • Per Record Charge • $ ___ Rep/Branch/ID – $.[ ] – Dealer – $[ ] $ ___ Dealer ■ $ ___ Price Files – $[ ]per record Price Files or $___ [ ]per user per month, whichever is less Transfer Agent & Shareholder Services Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ - Inquiry - $[ ]per event Inquiry • $ ___ - Vision ID - $[ ]per month per ID Vision ID • Transaction Processing* • $ ___ - Implementation Fee - $[ ]per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[ ]per month event - Monthly Minimum Charge - $[ ]per month  Electronic Statements* • $ ___ - Implementation- $[ ]per fund group Implementation • $ ___ - Load charges-$[ ]per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears)-$ [ ]per document *Vision ID and event charges also apply. Fund Source Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailedpricing, performance, literature, processing guidelines. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ [ ]per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (North Square Investments Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Exhibit Q (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at November, 2013 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $[…] /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $[…] /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $[…] /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $[…] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[…] /hour § Activity (Session) Fees: − Inquiry - $[…] /event − Account Maintenance - $[…] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[…] /event − New Account SetSetup - $[…] /event (Not available with FAN Web Select) § Strong Authentication: − $[…] /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per eventday period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, Bank Verification Attempt Optional features with additional implementation fees account balances, account history, and ongoing fees are availableconduct financial transaction requests such as purchases, redemptions, and exchanges. A full feature list and quote is available upon request. § Initial Implementation Site Setup Fee - $[…] § Monthly Base Fee - $[…] § Transaction Fees: - Inquiry - $[…] /event - Maintenance - $[…] /event - Transaction - $[…] /event - New Account Establishment Setup - $[…] /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[…] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[…] − Dealer ■ $ ___ per record - $[…] § Price Files - $[…] /record or $___ per user 1.75 /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[…] /event − Per broker ID - $[…] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[…] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[…] /event − New Account Setup – $[…] /event − Monthly Minimum Charge - $[…] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees $[…] /fund group Implementation • $ ___ per image Exhibit Q (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services (continued) – E-Commerce Services Fee Schedule at November, 2013 Vision Electronic Statements (Continued) § Load charges • $ ___ per document − $[…] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) − $[…] /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $[…] /user - Support: $[…] /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file Standard ad-hoc select • $ ___ per - Setup: $[…] /request (Includes up to 2 hours of programming. If beyond, additional time will be $[…] / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file development.) - Support: $[…] /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files Files can be scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ - Setup: $[…] one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - Support: $[…] /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $[…] implementation • $ ___ per month ■ − $[…] /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $[…] /month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges § $[…] /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements Exhibit Q (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services - Supplemental Services Fee Schedules at November, 2013 Transfer Agent Training Services § On-site at USBFS - $[…] /day § At Client Location - $[…] /day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $[…] /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ § $[…] setup per fund /fund group ■ $ ___ per month § $[…] /month administration ■ $ ___ per received § $[…] /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $[…] /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management (OR) • $ ___ per call, − $[…] /month § Inbound Teleservicing Only − Account Management - $[…] /month − Call Servicing - $[…] /minute § Lead Source Conversion Reporting • $ ___ per month ■ − $[…] /month § Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[…] /month − Database Installation, Setup ■ Miscellaneous - $[…] /fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. CTI Reporting – Integrated custom detailed call reporting § $[…] /monthly report FAF Money Market Fund Service Organizations § $[…] /money market share class per year § Out-of-pocket expenses (see Transfer Agent Fee Schedule) Charges Paid by Investors Shareholder Call Review Analysis Includes Call Sampling sent securely accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees § $[…] /qualified plan account or Cxxxxxxxx ESA account (Cap at $[…] /SSN) § $[…] /transfer to client and Reporting successor trustee § $[…] /participant distribution (Excluding SWPs) § $[…] /refund of internal representative reviews. ■ $ ___ excess contribution § $[…] /reconversion/recharacterization Additional Shareholder Paid Fees § $[…] /outgoing wire transfer or overnight delivery § $[…] /telephone exchange § $[…] /return check or ACH or stop payment § $[…] /research request per Month Dealer Survey Completion Dealer fund survey account (Cap at $[…] /request) (This fee applies to requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions statements older than the prior year) Exhibit Q (Manual and Systematiccontinued) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statementManaged Portfolio Series Transfer Agent Servicing Agreement at November, Document Loading2013 Transfer Agent & Shareholder Services - Supplemental Services Fee Schedules (continued) at November, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements2013

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ ▪ $[ ] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ 30.00 per SSN) ■ $ ___ § $[ ] per transfer to successor trustee ■ $ ___ § $[ ] per participant distribution (Excluding SWPs) ■ $ ___ § $[ ] per refund of excess contribution ■ $ ___ § $[ ] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ § $[ ] per outgoing wire transfer or overnight delivery ■ $ ___ § $[ ] per telephone exchange ■ $ ___ § $[ ] per return check or ACH or stop payment ■ $ ___ § $[ ] per statement year requested research request per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $[ ] per CUSIP § Expedited CUSIP Setup – $[ ] per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $[ ] per fund/ per change § Fund CUSIP Change – $[ ] per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee [ ] per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: • Inquiry – $[ ] per event • Login Challenge – $[ ] per event • Account Maintenance – $[ ] per event • Transaction – financial transactions, duplicate statement requests, etc. – $[ ] per event • New Account Set-up – $[ ] per event • Bank Verification Attempt – $[ ] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $[ ] per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – $[ ] - Dealer ■ $ ___ – $[ ] § Price Files – $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Exhibit J (continued) - Manager Directed Portfolios Transfer Agent Servicing Agreement Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - $[ ] per event Inquiry • $ ___ - Vision ID - $[ ] per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - $[ ] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[ ] per month event - Monthly Minimum Charge - $[ ] per month § Electronic Statements* • $ ___ - Implementation- $[ ] per fund group Implementation • $ ___ - Load charges-$[ ] per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears)-$[ ] per document *Vision ID and event charges also apply. Fund Source Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailedpricing, performance, literature, processing guidelines. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ [ ] per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee Exhibit C (continued) to the Trust for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at February, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $­­__ /fund group – includes up to ­­__ hours of technical/BSA support − Annual Base Fee - $­­__ /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $­­__ /fund group – includes up to ­­__ hours of technical/BSA support − Annual Base Fee - $­­__ /year § FAN Web Direct (API) – Quoted Separately § Customization - $­­__ /hour § Activity (Session) Fees: − Inquiry - $­­__ /event − Account Maintenance - $­­__ /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ _- $­­__ per event, /event − New Account Set-up • $ _Setup - $­­__ /event (Not available with FAN Web Select) § Strong Authentication: − $­­__ /month per eventactive FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, Bank Verification Attempt Optional features with additional implementation fees account balances, account history, and ongoing fees are availableconduct financial transaction requests such as purchases, redemptions, and exchanges. A full feature list and quote is available upon request. § Initial Implementation Site Setup Fee - $­­__ § Monthly Base Fee - $­­__ § Transaction Fees: - Inquiry - $­­__ /event - Maintenance - $­­__ /event - Transaction - $­­__ /event - New Account Establishment Setup - $­­__ /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $­­__ /year § Per Record Charge • $ ___ Rep/Branch/ID • $ _- $­­__ Dealer ■ $ _- $­­__ per record § Price Files - $­­__ /record or $_­­__ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ _§ Inquiry Only − Inquiry - $­­__ per event Inquiry • $ _/event − Per broker ID - $­­__ per month /month per ID Vision ID • § Transaction Processing* • $ _Processing − Implementation - $­­__ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ _exchange, literature order - $­­__ per month /event − New Account Setup – $­­__ /event − Monthly Minimum Charge ■ Electronic Statements* • $ _- ­­__ per fund group /month Vision Electronic Statements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* § Implementation • $ _Fees − $­­__ per image /fund group Exhibit C (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services– E-Commerce Services Fee Schedule (Continued) at February, 2014 Vision Electronic Statements (Continued) § Load charges • $ _− $­­__ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ _years) − $­­__ per Email /document *Normal Vision ID and activity charges also apply. Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ _- Setup: $­­__ per user Setup • $ _/user - Support: $­­__ per user 0 /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ _- Setup: $­­__ per file Standard ad-hoc select • $ _/request (Includes up to 2 hours of programming. If beyond, additional time will be $­­__ per / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ _development.) - Support: $­­__ per file /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files Files can be scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ _- Setup: $­­__ one-time fee to Setup • $ _- Support: $­­__ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ _− $­­__ implementation • $ _− $­­__ per month ■ /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ _− $­­__ implementation • $ _− $­­__ per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ _− $­­__ implementation • $ _− $­­__ per ID 0 /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ _− $­­__ implementation • $ _− $­­__ per ID /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ _− $­­__ implementation • $ _− $­­__ per ID /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ _− $­­__ implementation • $ _− $­­__ per ID /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ _− $­­__ per month /month Programming Services ■ $ _Charges § $­­__ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. AMI 4 Exhibit C (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at February, 2014 Transfer Agent Training Services § On-site at USBFS - $­­__ /day § At Client Location - $­­__ /day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ _§ $­­__ per direct /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ _§ $­­__ setup per fund /fund group ■ $ _§ $­­__ per month /month administration ■ $ _§ $­­__ per received /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ _§ $­­__ per fund /fund group per month CTI Reporting Integrated custom detailed call reporting - $ _Literature Fulfillment Services* § Account Management − $­­__ per monthly report Literature Fulfillment Services ■ /month § Inbound Teleservicing Only − Account Management/Database Administration • $ _Management - $­­__ per month • $ _/month − Call Servicing - $­­__ per SKU - Receiving • $ _/minute § Lead Conversion Reporting − $­­__ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ /month § Closed Loop Reporting • $ _− Account Management - $­­__ per month, Account Management • $ ___ per fund group, /month − Database Installation, Setup ■ Miscellaneous - $­­__ /fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ _– Integrated custom detailed call reporting § $­­__ per Month Dealer Survey Completion Dealer fund survey requests - /monthly report Exhibit C (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at February, 2014 FAF Money Market Fund Service Organizations § $_­­__ /money market share class per hour for completion year § Out-of-pocket expenses (see Transfer Agent Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and quality validation Fund Event* Services ■ $ ___/hourtype of account, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged including the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ _following: Qualified Plan Fees § $­­__ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ _/qualified plan account or Cxxxxxxxx ESA account (Cap at $­­__ per CUSIP (Less than 35 days/SSN) - Expedited CUSIP Setup Fund Characteristic Change ■ $ _§ $­­__ per fund/ per change - Fund Name Change ■ $ _/transfer to successor trustee § $­­__ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations /participant distribution (financial transactions only, does not include maintenance confirmationsExcluding SWPs) and send notification to consented shareowners of a new document to view. ■ $ _§ $­­__ per statement, Document Loading, Storage, and Access ■ $ _/refund of excess contribution § $­­__ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ _/reconversion/recharacterization Additional Shareholder Paid Fees § $­­__ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ _/outgoing wire transfer or overnight delivery § $­­__ per statement, Document Loading, Storage, and Access ■ $ _/telephone exchange § $­­__ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ _/return check or ACH or stop payment § $­­__ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification /research request per account (Cap at $25.00 /request) (This fee applies to requests for statements older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. Boston Common The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Boston Common Amended Exhibit W (continued) to the Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (- Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ • $[ ]per qualified plan account or accountor Xxxxxxxxx ESA account (Cap at $___ [ ] per SSN) ■ $ ___ • $[ ]per transfer to successor trustee ■ $ ___ • $[ ]per participant distribution (Excluding SWPs) ■ $ ___ • $[ ]per refund of excess contribution ■ $ ___ • $[ ] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ • $[ ] per outgoing wire transfer or overnight delivery ■ $ ___ • $[ ] per telephone exchange ■ $ ___ • $[ ] per return check or ACH or stop payment ■ $ ___ • $[ ] per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup • CUSIP Setup beyond the initial CUSIP – $[ ] per CUSIP • Expedited CUSIP Setup – $[ ] per CUSIP (Less than [ ] days) Fund Characteristic Change • Fund Name Change – $[ ] per fund/ per change • Fund CUSIP Change – $[ ] per fund/ per change Digital Investor Shareholder account access accountaccess through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • – Implementation – $___ [ ] per fund group – Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. • Activity (Session) Fees: – Inquiry – $[ ]per event – Login Challenge – $[ ] per event – Account Maintenance – $[ ] per event – Transaction – financial transactions, duplicate statement requests, etc. – $[ ] per event – New Account Set-up – $[ ] per event – Bank Verification Attempt – $[ ] per event Boston Common Amended Exhibit W (continued) to the Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services - Additional Services Fee Schedule FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[ ] per year • Per Record Charge • $ ___ - Rep/Branch/ID – $.[ ] - Dealer – $[ ] $ ___ Dealer ■ $ ___ Price Files – $[ ]per record Price Files or $___ [ ] per user per month, whichever is less Boston Common Amended Exhibit W (continued) to the Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services - Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ – Inquiry - $[ ] per event Inquiry • $ ___ – Vision ID - $[ ]per month per ID Vision ID • Transaction Processing* • $ ___ – Implementation Fee - $[ ] per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ - $[ ] per month event – Monthly Minimum Charge - $[ ] per month • Electronic Statements* • $ ___ – Implementation- $[ ] per fund group Implementation • $ ___ – Load charges-$[ ] per image Load charges • $ ___ per document Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller[ ] years)-$[ ] per document *Vision ID and event charges also apply. Fund Source Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailedpricing, performance, literature, processing guidelines. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ [ ] per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Professionally Managed Portfolios

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Amended Exhibit Q (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at November, 2013 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $[…] /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $[…] /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $[…] /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $[…] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[…] /hour § Activity (Session) Fees: − Inquiry - $[…] /event − Account Maintenance - $[…] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[…] /event − New Account SetSetup - $[…] /event (Not available with FAN Web Select) § Strong Authentication: − $[…] /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per eventday period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, Bank Verification Attempt Optional features with additional implementation fees account balances, account history, and ongoing fees are availableconduct financial transaction requests such as purchases, redemptions, and exchanges. A full feature list and quote is available upon request. § Initial Implementation Site Setup Fee - $[…] § Monthly Base Fee - $[…] § Transaction Fees: - Inquiry - $[…] /event - Maintenance - $[…] /event - Transaction - $[…] /event - New Account Establishment Setup - $[…] /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[…] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[…] − Dealer ■ $ ___ per record - $[…] § Price Files - $[…] /record or $___ per user […] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[…] /event − Per broker ID - $[…] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[…] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[…] /event − New Account Setup – $[…] /event − Monthly Minimum Charge - $[…] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees $[…] /fund group Implementation • $ ___ per image Amended Exhibit Q (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services (continued) – E-Commerce Services Fee Schedule at November, 2013 Vision Electronic Statements (Continued) § Load charges • $ ___ per document − $[…] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) − $[…] /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $[…] /user - Support: $[…] /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file Standard ad-hoc select • $ ___ per - Setup: $[…] /request (Includes up to 2 hours of programming. If beyond, additional time will be $[…] / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file development.) - Support: $[…] /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files Files can be scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ - Setup: $[…] one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - Support: $[…] /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $[…] implementation • $ ___ per month ■ − $[…] /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $[…] implementation • $ ___ per ID − $[…] /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $[…] /month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges § $[…] /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements Amended Exhibit Q (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services - Supplemental Services Fee Schedules at November, 2013 Transfer Agent Training Services § On-site at USBFS - $[…] /day § At Client Location - $[…] /day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $[…] /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ § $[…] setup per fund /fund group ■ $ ___ per month § $[…] /month administration ■ $ ___ per received § $[…] /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $[…] /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management (OR) • $ ___ per call, − $[…] /month § Inbound Teleservicing Only − Account Management - $[…] /month − Call Servicing - $[…] /minute § Lead Source Conversion Reporting • $ ___ per month ■ − $[…] /month § Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[…] /month − Database Installation, Setup ■ Miscellaneous - $[…] /fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. CTI Reporting – Integrated custom detailed call reporting § $[…] /monthly report FAF Money Market Fund Service Organizations § $[…] /money market share class per year § Out-of-pocket expenses (see Transfer Agent Fee Schedule) Charges Paid by Investors Shareholder Call Review Analysis Includes Call Sampling sent securely accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees § $[…] /qualified plan account or Cxxxxxxxx ESA account (Cap at $[…] /SSN) § $[…] /transfer to client and Reporting successor trustee § $[…] /participant distribution (Excluding SWPs) § $[…] /refund of internal representative reviews. ■ $ ___ excess contribution § $[…] /reconversion/recharacterization Additional Shareholder Paid Fees § $[…] /outgoing wire transfer or overnight delivery § $[…] /telephone exchange § $[…] /return check or ACH or stop payment § $[…] /research request per Month Dealer Survey Completion Dealer fund survey account (Cap at $[…] /request) (This fee applies to requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions statements older than the prior year) Amended Exhibit Q (Manual and Systematiccontinued) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statementManaged Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services - Supplemental Services Fee Schedules (continued) at November, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements2013

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Exhibit FF (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at November, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Select (Fund Groups under [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] /hour § Activity (Session) Fees: − Inquiry - $[ ] /event − Account Maintenance - $[ ] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ] /event − New Account SetSetup - $[ ] /event (Not available with FAN Web Select) § Strong Authentication: − $[ ] /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per eventday period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, Bank Verification Attempt Optional features with additional implementation fees account balances, account history, and ongoing fees are availableconduct financial transaction requests such as purchases, redemptions, and exchanges. A full feature list and quote is available upon request. § Initial Implementation Site Setup Fee - $[ ] § Monthly Base Fee - $[ ] § Transaction Fees: - Inquiry - $[ ] /event - Maintenance - $[ ] /event - Transaction - $[ ] /event - New Account Establishment Setup - $[ ] /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] § Price Files - $[ ] /record or $___ per user [ ] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event − Monthly Minimum Charge - $[ ] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees $[ ] /fund group Implementation • $ ___ per image Exhibit FF (continued) to the Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at November, 2014 Vision Electronic Statements (Continued) § Load charges • $ ___ per document − $[ ] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms [ ] years) − $[ ] /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $[ ] /user - Support: $[ ] /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file Standard ad-hoc select • $ ___ per - Setup: $[ ] /request (Includes up to [ ] hours of programming. If beyond, additional time will be $[ ] / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file development.) - Support: $[ ] /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files Files can be scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ - Setup: $[ ] one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - Support: $[ ] /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $[ ] implementation • $ ___ per month ■ − $[ ] /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $[ ] /month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges § $[ ] /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Rothschild 4 Exhibit FF (continued) to the Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at November, 2014 Transfer Agent Training Services § On-site at USBFS - $[ ] /day § At Client Location - $[ ] /day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct o $[ ] /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ § $[ ] setup per fund /fund group ■ $ ___ per month § $[ ] /month administration ■ $ ___ per received § $[ ] /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $[ ] /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management (OR) • $ ___ per call, − $[ ] /month § Inbound Teleservicing Only − Account Management - $[ ] /month − Call Servicing - $[ ] /minute § Lead Source Conversion Reporting • $ ___ per month ■ − $[ ] /month § Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[ ] /month − Database Installation, Setup ■ Miscellaneous - $[ ] /fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - – Integrated custom detailed call reporting § $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions [ ] /monthly report Exhibit FF (Manual and Systematiccontinued) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners Professionally Managed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at November, 2014 FAF Money Market Fund Service Organizations § $[ ] /money market share class per year § Out-of-pocket expenses (see Transfer Agent Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of a new document activity and type of account, including the following: Qualified Plan Fees § $[ ] /qualified plan account or Cxxxxxxxx ESA account (Cap at $[ ] /SSN) § $[ ] /transfer to view. ■ $ ___ successor trustee § $[ ] /participant distribution (Excluding SWPs) § $[ ] /refund of excess contribution § $[ ] /reconversion/recharacterization Additional Shareholder Paid Fees § $[ ] /outgoing wire transfer or overnight delivery § $[ ] /telephone exchange § $[ ] /return check or ACH or stop payment § $[ ] /research request per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification account (Cap at $[ ] /request) (This fee applies to requests for statements older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Professionally Managed Portfolios)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit D (continued) to the Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of accountServicing Agreement – FundX Investment Trust Fees at September, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) 2019 Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • − Implementation – $___ [ ] − Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt – $[ ] Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. Activity (Session) Fees: − Inquiry – $[ ]per event − Login Challenge – $[ ]per event − Account Maintenance – $[ ]per event − Transaction – $[ ]per event − View Statement – $[ ]per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $[ ]/year Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] Price Files - $[ ]/record or $___ per user [ ]/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month Only − Inquiry - $[ ]/event − Per broker ID - $[ ]/month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ]/management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ]/event − New Account Setup – $[ ]/event − Monthly Minimum Charge - $[ ] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund Implementation Fees − $[ ]/fund group Implementation • $ ___ per image Vision Electronic Statements Load charges • $ ___ per document − $[ ]/image Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) − $[ ]/document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcactivity charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (FundX Investment Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in FundX Exhibit D (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Servicing Agreement – FundX Investment Trust Fees at August, 2014 FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over [ ]open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Select (Fund Groups under [ ]open accounts) − Implementation - $[ ]/fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ]/year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] /hour- (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[ ]/event − Account Maintenance - $[ ]/event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ]/event − New Account Set-up • $ ___ Setup - $[ ] /event (Not available with FAN Web Select) § Strong Authentication: − $[ ] /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the [ ]-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] § Price Files - $[ ]/record or $___ per user [ ]/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event − Monthly Minimum Charge - $[ ] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $[ ] /fund group Implementation • $ ___ per image Vision Electronic Statements § Load charges • $ ___ per document − $[ ] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears) − $[ ] /document *Normal Vision ID and activity charges also apply. FundX Exhibit D (continued) to the Transfer Agent Servicing Agreement – FundX Investment Trust Fees at August, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email 2014 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $[ ] /user - Support: $[ ] /user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund Setup setup on Transfer Agent system - $[ ]/ user per month beyond [ ] users included as part of setup Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file - Standard ad-hoc select • $ ___ select: $[ ] per hour consultation and programming development for file - Custom coded data for recurring, scheduled delivery • $ ___ delivery: $[ ] per file hour consultation and programming development - Support: $[ ] /file per month for recurring files/- Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ - Setup: $[ ]one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - Support: $[ ] /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $[ ] implementation • $ ___ per month ■ − $[ ] /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $[ ] /month Programming Services ■ $ ___ per hour Charges- (subject to changechange at prevailing rate of vendor) Osterweis ■ § $[ ] /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. FundX Exhibit D (continued) to the Transfer Agent Servicing Agreement – FundX Investment Trust Fees at August, 2014 Transfer Agent Training Services § On-site at USBFS - $[ ] /day § At Client Location - $[ ] /day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $[ ] /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ § $[ ] setup per fund /fund group ■ $ ___ per month § $[ ] /month administration ■ $ ___ per received § $[ ] /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $[ ] /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management (OR) • $ ___ per call, − $[ ] /month § Inbound Teleservicing Only − Account Management - $[ ]/month − Call Servicing - $[ ]/minute § Lead Source Reporting • $ ___ per month ■ − $[ ] /month § Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[ ] /month − Database Installation, Setup ■ Miscellaneous - $[ ]/fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - – Integrated custom detailed call reporting $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions [ ] /monthly report FundX Exhibit D (Manual and Systematiccontinued) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners Transfer Agent Servicing Agreement – FundX Investment Trust Fees at August, 2014 Charges Paid by Investors Shareholder accounts will be charged based upon the type of a new document activity and type of account, including the following: Qualified Plan Fees § $[ ] /qualified plan account or Cxxxxxxxx ESA account (Cap at $[ ]/SSN) § $[ ] /transfer to view. ■ $ ___ successor trustee § $[ ] /participant distribution (Excluding SWPs) § $[ ] /refund of excess contribution § $[ ] /reconversion/recharacterization Additional Shareholder Paid Fees § $[ ] /outgoing wire transfer or overnight delivery § $[ ] /telephone exchange § $[ ] /return check or ACH or stop payment § $[ ] /research request per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification account (This fee applies to requests for statements older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (FundX Investment Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Exhibit HH (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at March, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $_____/fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $_____/year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $_____/fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $_____/year § FAN Web Direct (API) – Quoted Separately § Customization - $_____/hour § Activity (Session) Fees: − Inquiry - $_____/event − Account Maintenance - $_____/event − Transaction – financial transactions, reorder statements, etc. - $_____/event − New Account Setup - $_____/event (Not available with FAN Web Select) § Strong Authentication: − $_____/month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Web Mobile Access to account information and perform transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devicesbalances, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflowsaccount history, and a base package of conduct financial transaction requests such as purchases, redemptions, and maintenance functionalityexchanges. ■ Digital Investor • $ § Initial Implementation Site Setup Fee - $_____ Set up § Monthly Base Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ § Transaction Fees: - Inquiry - $___ per event, Inquiry • $ ___ per event, Security Validation • $ _/event - Maintenance - $___ per event, Account Maintenance • $ ___ per event, _/event - Transaction - financial transactions, duplicate statements requests, etc. • $ $___ per event, ___/event - New Account Set-up • $ Establishment Setup - $___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ___/event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $_____/year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $_____ Dealer ■ $ - $_____ per record § Price Files - $_____/record or $___ per user ___/user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $___ per event Inquiry • $ ___ per month _/event − Per broker ID - $_____/month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event _/management company − Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder callerexchange, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per literature order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ /event − New Account Setup – $___/hour, Project Management/Analysis ■ $ __/event − Monthly Minimum Charge - $___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements/month

Appears in 1 contract

Samples: Advisors Series Trust (Advisors Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee Exhibit F (continued) to the Trust for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at October, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over ­­__ open accounts) − Implementation - $­­__ /fund group – includes up to ­­__ hours of technical/BSA support − Annual Base Fee - $­­__ /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $­­__ /fund group – includes up to ­­__ hours of technical/BSA support − Annual Base Fee - $­­__ /year § FAN Web Direct (API) – Quoted Separately § Customization - $­­__ /hour § Activity (Session) Fees: − Inquiry - $­­__ /event − Account Maintenance - $__ /event − Transaction – financial transactions, and perform account maintenance activitiesreorder statements, etc. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $__/event − New Account Setup - $__/event (Not available with FAN Web Select) § Strong Authentication: − $__/month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, account balances, account history, and conduct financial transaction requests such as purchases, redemptions, and exchanges. § Initial Implementation Site Setup Fee - $__ Annual § Monthly Base Fee • Annual Base Fee includes - $__ § Transaction Fees: - Inquiry - $__/event - Maintenance - $__/event - Transaction - __/event - New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ Establishment Setup - $___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $__/year § Per Record Charge • $ ___ Rep/Branch/ID • $ - __ − Dealer - $__ § Price Files - $___ Dealer ■ $ ___ per record Price Files /record or $___ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $___ per event Inquiry • $ /event − Per broker ID - $___ per month /month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $___ per month /event − New Account Setup – $__/event − Monthly Minimum Charge - $__ /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ § Implementation Fees − $___ per fund /fund group Implementation • $ Exhibit F (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at October, 2014 Vision Electronic Statements (Continued) § Load charges − $___ per image Load charges • $ ___ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) − $___ per Email /document *Normal Vision ID and activity charges also apply. Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ _- Setup: $__ per user Setup • $ _/user - Support: $__ per user /user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ _- Setup: $v /request (Includes up to 2 hours of programming. If beyond, additional time will be $__ per file Standard ad-hoc select • $ ___ per / hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ _development.) - Support: $__ per file /file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files Files can be scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ - Setup: $___ one-time fee to Setup • $ _- Support: $__ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ − $___ implementation • $ − $___ per month ■ /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ _− $__ implementation • $ _− $__ per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ − $___ implementation • $ _− $__ per ID /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ − $___ implementation • $ _− $__ per ID /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ − $___ implementation • $ _− $__ per ID /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ _− $__ implementation • $ _− $__ per ID /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ − $___ per month /month Exhibit F (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at October, 2014 Programming Services ■ $ _Charges § $__ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at October, 2014 Transfer Agent Training Services § On-site at USBFS - $__/day § At Client Location - $__/day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ § $___ per direct /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ § $___ setup per fund /fund group ■ $ § $___ per month /month administration ■ $ § $___ per received /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ § $___ per fund /fund group per month CTI Reporting Integrated custom detailed call reporting Literature Fulfillment Services* § Account Management − $__ /month § Inbound Teleservicing Only − Account Management - $ $__ /month − Call Servicing - $___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ /minute § Lead Conversion Reporting − $___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ 0 /month § Closed Loop Reporting • $ − Account Management - $___ per month, Account Management • $ ___ per fund group, /month − Database Installation, Setup ■ Miscellaneous - $__/fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ _– Integrated custom detailed call reporting $__ per Month Dealer Survey Completion Dealer fund survey requests - /monthly report Exhibit F (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (Continued) at October, 2014 FAF Money Market Fund Service Organizations § $___ /money market share class per hour for completion year § Out-of-pocket expenses (see Transfer Agent Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and quality validation Fund Event* Services ■ $ type of account, including the following: Qualified Plan Fees § $___/hour, Programming & File Delivery ■ $ /qualified plan account or Cxxxxxxxx ESA account (Cap at $___/hour, Project Management/Analysis ■ $ /SSN) § $__/transfer to successor trustee § $_/account/month, Account Data Retention - until purged* ■ $ _ /participant distribution (Excluding SWPs) § $___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ /refund of excess contribution § $___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ /reconversion/recharacterization Additional Shareholder Paid Fees § $___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ /outgoing wire transfer or overnight delivery § $__/telephone exchange § $__ per fund/ per change - Fund Name Change ■ $ /return check or ACH or stop payment § $___ /research request per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations account (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ Cap at $___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor /request) (This fee applies to requests for statements in a PDF format and send notification to older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services Above pricing is for standard services. Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, Vision intermediary e-commerce, FAN Mail electronic data delivery, Vision intermediary B.O.S.S. sales reporting data warehouse, investor e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis mail services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI lead conversion reporting, sales reporting & Rule 22c-2 reporting 12b-1 aging, Short-Term Trader reportingT Fees are billed monthly in arrears. Amended Exhibit B (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition continued) to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent Agreement Hotchkis and Wiley Funds TRANSFER AGENT & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of accountSHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - FEE SCHEDULE at June, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for 2015 VISION MUTUAL FUND GATEWAY – Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ · Inquiry Only · Inquiry - $[ ] per event Inquiry • $ ___ · Per broker ID - $[ ] per month per ID Vision ID • · Transaction Processing* • $ ___ Processing · Implementation - $[ ] per Management Company Implementation Fee • $ ___ per event management company · Transaction - purchase, redeem, and exchange • $ ___ exchange, literature order - $[ ] per month event · New Account Set-up – may contain multiple fund/accounts - $[ ] per event · Monthly Minimum Charge ■ Electronic Statements* • $ ___ - $[ ] per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces month Short-Term Trader – Software application used to track and/or assess transaction fees that are determined to be short-term trades. Service can be sent via email through applied to some or all funds within a secured service rather than mailedfund family. ■ $ ___ per Email Client Web Data Access U.S. Bank client on· [ ] days or less – $[ ] /open account · [ ] -line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad[ ] days – $[ ] /open account · [ ] -hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or [ ] days – $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or [ ] /open account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per · [ ] days – [ ] year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence $[ ] /open account · [ ] year – [ ] years - $[ ] /open account Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ · $[ ] per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ Charges Paid by Investors – Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees · $[ ] /qualified plan acct (Cap at $[ ] /SSN) · $[ ] /Cxxxxxxxx ESA acct (Cap at $[ ] /SSN) · $[ ] /transfer to successor trustee · $[ ] /participant distribution (Excluding SWPs) · $[ ] /refund of excess contribution · $[ ] /reconversion/recharacterization Additional Shareholder Paid Fees · $[ ] /outgoing wire transfer · $[ ] /overnight delivery · $[ ] /telephone exchange · $[ ] /return check or ACH · $[ ] /stop payment · $[ ] /research request per monthly report Literature Fulfillment Services ■ Account Managementaccount/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management SSN/item, for items [ ] years or older (ORCapped at $[ ] /item) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per Programming Charges – Charges incurred for customized services based upon fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included family requirements including but not limited to specialized programmingto: · Fund setup programming (transfer agent system, kit and order processing expensesstatements, postageoptions, and printingetc.) – estimate [ ] hours per Cusip · Select reports – shareholder system queries for customized reporting, mailings, etc. Shareholder Call Review Analysis Includes Call Sampling sent securely to · File transmissions of client and Reporting of internal representative reviews. ■ $ ___ requested shareholder data file extracts · Conversion programming · Customized service development · Voice response system setup (menu selections, shareholder system integration, testing, etc.) – estimated at [ ] hours per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification family · All other client specific customization and/or development services Amended Exhibit D to the consented shareowners Transfer Agent Servicing Agreement – Hotchkis & Wiley Funds Support Services and Fees of a new document to view. ■ MARS at June, 2015 MARS Fee Schedule MARS v7i Product and Services Monthly Cost MARS Sales Reporting Module1 $ ___ per statement, Document Loading, Storage, and Access ■ [ ] MARS Compliance Module2 $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ [ ] $ ___ initial setup fee, Development [ ] MARS Sales & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ Compliance Modules3 $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements[ ] Notes:

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Hotchkis & Wiley Funds /De/)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), FundSource, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Amended Exhibit E (continued) to the Amended and Restated Transfer Agent & Shareholder Services (Additional Agreement – The Merger Fund Supplemental Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon Schedule effective January 1, 2017 CUSIP Setup § CUSIP Setup beyond the type of activity and type of account, including the following: Qualified Plan Fees ■ $ _initial CUSIP – $__ per qualified plan account or Xxxxxxxxx ESA account (Cap at CUSIP § Expedited CUSIP Setup – $___ per SSNCUSIP (Less than 35 days) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution FAN Web Responsive Design (Excluding SWPsincludes Mobile Access) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ § FAN Web Premium (Fund Groups over ___ Set open accounts) - Implementation – $__ per fund group – includes up to 90 hours of technical/BSA support - Annual Base Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase – $__ per year § FAN Web Select (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $Fund Groups under ___ open accounts) - Implementation – $__ per fund group – includes up to 45 hours of technical/BSA support - Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ _– $__ per event, Login Challenge Osterweis • $ _year § Customization – $__ per event, hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: - Inquiry • $ _– $__ per event, Security Validation • $ _event - Account Maintenance – $__ per event, Account Maintenance • $ ___ per event, event - Transaction - financial transactions, duplicate statements statement requests, etc. • $ _– $__ per event, event - New Account Set-up • $ _– $__ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: - $__ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $__ per year § Per Record Charge • $ ___ - Rep/Branch/ID • $ _– $__ - Dealer ■ $ – $__ § Price Files – $__ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ _- Inquiry - $__ per event Inquiry • $ _- Vision ID - $__ per month per ID Vision ID • § Transaction Processing* • $ _- Implementation Fee - $__ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $__ per event - Monthly Minimum Charge - $__ per month Monthly Minimum Charge ■ § Electronic Statements* • $ _- Implementation- $__ per fund group Implementation • $ _- Load charges-$__ per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ _years)-$__ per Email document *Vision ID and event charges also apply. FundSource Client Web Data Access U.S. Bank client on-line access to audited fund and investor data through U.S. Bank technology applications and data delivery and security softwareinformation, pricing, performance, literature, processing guidelines. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Agreement (Merger Fund)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), FundSource, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit C (continued) to the Transfer Agent Servicing Agreement - Transfer Agent & Shareholder Services (Additional Services; Supplemental Services Fee ScheduleSchedule at May, 2017 CUSIP Setup ■ CUSIP Setup beyond the initial CUSIP – $1,500 per CUSIP ■ Expedited CUSIP Setup – $3,000 per CUSIP (Less than 35 days) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account FAN Web Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package ■ FAN Web Premium (Fund Groups over 50,000 open accounts) - Implementation – $25,000 per fund group – includes up to 90 hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support - Annual Base Fee – $39,000 per year ■ FAN Web Select (Fund Groups under 50,000 open accounts) - Implementation – $12,000 per fund group – includes up to 45 hours of technical/BSA support - Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase – $15,000 per year ■ Customization – $200 per hour – (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) ■ Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ - Inquiry – $0.15 per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event - Account Maintenance • $ ___ – $0.25 per event, event - Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ – $0.50 per event, event - New Account Set-up • $ ___ – $3.00 per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) ■ Strong Authentication: - $0.045 per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $6,000 per year ■ Per Record Charge • $ ___ - Rep/Branch/ID • $ ___ – $.018 - Dealer – $0.012 $ ___ Price Files – $0.002 per record Price Files or $___ 1.75 per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ - Inquiry - $0.05 per event Inquiry • $ ___ - Vision ID - $5.00 per month per ID Vision ID • Transaction Processing* • $ ___ - Implementation Fee - $5,000 per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $0.50 per month event - Monthly Minimum Charge - $500 per month ■ Electronic Statements* • $ ___ - Implementation- $5,000 per fund group Implementation • $ ___ - Load charges-$0.05 per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears)-$0.015 per document *Vision ID and event charges also apply. FundSource Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailedpricing, performance, literature, processing guidelines. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ 250 per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (BMT Investment Funds)

Additional Services. Additional services not included above shall Services added after the date of this amendment will be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed uponthen current standard USBGFS fee schedule rates. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent TRANSFER AGENT & Shareholder Services (Additional Services Fee Schedule) SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE As of January 1, 2023 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified ∎ $[…] /qualified plan account or Xxxxxxxxx ESA account acct (Cap at $___ per SSN[…]/SSN) ■ $ ___ per transfer ∎ $[…]/Xxxxxxxxx ESA acct (Cap at $[…]/SSN) ∎ $[…]/transfer to successor trustee ■ $ ___ per participant ∎ $[…]/participant distribution (Excluding SWPs) ■ $ ___ per refund ∎ $[…]/refund of excess contribution ■ $ ___ per reconversion∎ $[…]/reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing ∎ $[…]/outgoing wire transfer or overnight ∎ $[…]/overnight delivery ■ $ ___ per telephone ∎ $[…]/telephone exchange ■ $ ___ per return ∎ $[…]/return check or ACH or stop ∎ $[…]/stop payment ■ $ ___ per statement year requested ∎ $[…]/research request per account (This fee applies Cap at $[…]/request) (For requested items of the second calendar year [or previous] to research requests for statements older than the prior yearrequest) Digital Investor Shareholder account access through the internet. Shareholders can securely access account informationMARS SystemTM Reporting & Compliance Services – Supplemental Services Fee Schedule as of January 1, conduct financial transactions2023 System 9i Products & Services (Monthly fee)* ∎ $[…] – MARS Sales & Compliance Reporting (includes […] sales users & […] compliance users) ∎ $[…] – Enhanced Services* * Basic support components, file import assistance, data scrubbing (cleaning of firm, office, and perform account maintenance activitiesrep information), database query requests, compliance report monitoring/review/analysis and business requirements analysis. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phonesAdditional costs will be incurred for files imported into MARS. The standard implementation comes with advanced authentication, eCommerce inspired workflows, data stewardship fee will be evaluated on an annual basis and a base package of transaction and maintenance functionalityis subject to change based on volume. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up Additional System Setup & Bank Verify, Systematic Purchase Implementation Costs (add/change/delete), and Systematic Redeem One-time fee) ∎ $[…] – Handheld Server Setup ∎ $[…] – RIA Feed Setup ∎ $[…] – CFG Fulfillment Setup ∎ $[…] – Google Maps Integration Setup ∎ $[…]– Xxxxxx Analytics Integration Setup ∎ $[…]– Standard Interface Setup (add/change/deletecost per interface) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase […]– Custom Data Interface Setup (add/change/delete), and Systematic Redeem cost per interface) ∎ $[…]– iPad ∎ $[…]- OmniServ Additional Licenses (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ Monthly fee per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or user) ∎ $___ […] – CRM User ∎ $[…] – Compliance User ∎ $[…] – Sales Reporting User ∎ $[…] – Omnibus Reconciliation User ∎ $[…] – Handheld User ∎ $[…]– iPad ([…]users) Additional Module Services (Monthly per user per month, whichever is less Vision Electronic Statement Services Online account access for brokerunless otherwise noted) ∎ $[…]– Customer/dealers, financial planners, Account Module (included with Compliance Module) ∎ $[…]– Data Quality Module (only […] license needed) ∎ $[…] – Profile Module (only […] license needed) ∎ $[…] – Document Management Module (only […] license needed) ∎ $[…]– Xxxxxx Analytics (only [...] license needed) ∎ $[…]– CFG Fulfillment (only […] license needed) ∎ $[…] – Mapping Integration Module – Google Maps (up to […] users) ∎ $[…] – RIA Monthly Load ∎ $[…] – Schwab DSA Automated File Load ∎ $[…] – Schwab/Fidelity/TD Ameritrade Monthly Sales/Asset Portal Data Load ∎ $[…]– OmniServ MARS Training ∎ $[…]/day plus travel and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • out-of-pocket expenses if required Software or Report Customization ∎ $[…] /hour NSCC SDR Fees ∎ $[…] /month – Line Maintenance ∎ $[…]/hour – Line Use ∎ $[…]/[…] records – Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email System Version Upgrades & Enhancements – Quoted separately through a secured service rather Statement of Work ** All additional costs that may be charged by intermediaries/NSCC for data feeds are not included. Mutual Fund Profile II Services Initial data review and population as well as ongoing support of information on DTCC’s Mutual Fund Profile 11 site Initial data population: $[…]for less than mailed. ■ $ ___ […] CUSIPS / $[…]for […] CUSIPS or more Monthly maintenance: $[…]per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsmanagement company

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (DoubleLine Funds Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit E (continued ) - Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at December 15, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $ xxxx /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $ xxxx /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $ xxxx /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $ xxxx /year § FAN Web Direct (API) – Quoted Separately § Customization - $ xxxx /hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $ xxxx /event − Account Maintenance - $ xxxx /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. - $ ___ per event, xxxx /event − New Account SetSetup - $ xxxx /event (Not available with FAN Web Select) § Strong Authentication: − $ xxxx /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $ xxxx /year § Per Record Charge • $ ___ Rep/Branch/ID - $ ___ xxxx − Dealer - $ ___ per record xxxx § Price Files - $ xxxx /record or $___ per user $ xxxx /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • § Inquiry Only − Inquiry - $ ___ per event Inquiry • xxxx /event − Per broker ID - $ ___ per month xxxx /month per ID Vision ID • § Transaction Processing* • Processing − Implementation - $ ___ per Management Company Implementation Fee • $ ___ per event xxxx /management company − Transaction - purchase, redeem, and exchange • exchange, literature order - $ ___ per month xxxx /event − New Account Setup – $ xxxx /event − Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsxxxx /month

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Oaktree Funds)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, excessive trader, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit S (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at May, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $[…] /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $[…] /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $[…] /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $[…] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[…] /hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[…] /event − Account Maintenance - $[…] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[…] /event − New Account Set-up • $ ___ Setup - $[…] /event (Not available with FAN Web Select) § Strong Authentication: − $[…] /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Mail Financial planner mailbox provides transaction, account and price information Web ID (Any ID that has had activity within the […] -day period prior to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less the billing cycle) Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[…] /event − Per broker ID - $[…] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[…] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[…] /event − New Account Setup – $[…] /event − Monthly Minimum Charge - $[…] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $[…] /fund group Implementation • $ ___ per image Vision Electronic Statements (Continued) § Load charges • $ ___ per document − $[…] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) − $[…] /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access activity charges also apply Exhibit S (continued) to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on the Managed Portfolio Series Transfer Agent system Additional Data Delivery Servicing Agreement Transfer Agent & Shareholder Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurringSupplemental Services Fee Schedule (Continued) at May, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services 2014 Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $[…] /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsyear

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

AutoNDA by SimpleDocs

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - increase-All Urban Consumers - U.S. City Average Average" index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees negative).Fees are calculated pro rata and billed monthly. CPI IS WAIVED IF CONTRACT TERM IS FOR AT LEAST THREE YEARS. CPI WILL APPLY IF SERVICES ARE PROVIDED BEYOND THE CONTRACT TERM UNLESS A NEW CONTRACT IS IN PLACE OR BOTH PARTIES AGREE TO EXTEND THE TERM OF THIS CONTRACT THROUGH MUTUAL AGREEMENT. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ $[...] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ [...] per SSN) ■ $ ___ $[...] per transfer to successor trustee ■ $ ___ $[...] per participant distribution (Excluding SWPs) ■ $ ___ $[...] per refund of excess contribution ■ $ ___ $[...] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ $[...] per outgoing wire transfer or overnight delivery ■ $ ___ $[...] per telephone exchange ■ $ ___ $[...] per return check or ACH or stop payment ■ $ ___ $[...] per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup ■ $[...] per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $[...] per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $[...] per fund/ per change - Fund Name Change ■ $[...] per fund/ per change - Fund CUSIP Change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Implementation ● $[...] - per fund group, Inquiry only - no transaction capabilities ● $[...] per fund group, base transactional and maintenance functionality ● Three year minimum term ■ Annual Fee • Set up Fees for New Account Set - Based on Login Volume ● $[...] - Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • to [...] ● $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. [...] - [...] - [...] ● $[...] - [...]+ Digital Investor Activity Fees: • $ ___ ● $[...] per event, per login ● $[...] per event, Login Challenge Osterweis • $ ___ (email or SMS Text) ● $[...] per event, Inquiry • $ ___ per event, Security Validation • $ ___ ● $[...] per event, Account Maintenance • $ ___ ● $[...] per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ ● $[...] per event, New Account Set-up • $ ___ ● $[...] per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ $[...] per year, year - Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ $[...] per record Price Files or $___ [...] per user per month, whichever is less - Price Files ■ Per Record Charge ● $[...] - Rep/Branch/ID ● $[...] - Dealer Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ ● $[...] per event - Inquiry • $ ___ ● $[...] per month per ID - Vision ID Transaction Processing* • $ ___ ● $[...] per Management Company - Implementation Fee • $ ___ ● $[...] per event - Transaction - purchase, redeem, and exchange • $ ___ ● $[...] per month - Monthly Minimum Charge ■ Electronic Statements* • $ ___ ● $[...] per fund group - Implementation • $ ___ ● $[...] per image - Load charges • $ ___ ● $[...] per document - Archive charge • Archive charge is (for any image stored beyond 2 years years) *Vision ID and event charges also apply. ■ Threatmetrix Services: MFA Annual Product Fee ● $[...] Monthly, $[...] Annually - Below [...] IDs ● $[...] Monthly, $[...] Annually- [...]-[...]IDs ● $[...] Monthly, $[...] Annually- [...] IDs and above Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ $[...] per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ ● $[...] per user user: Setup • $ ___ ● $[...] per user per month month: Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select PowerSelect File Development • $ ___ ● $[...] per file file: Standard ad-hoc select • $ ___ ● $[...] per hour consultation and programming development for development: Custom coded data for recurring, scheduled delivery • $ ___ delivery: ● $[...] per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report SourcePivot or Managed File Service. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ ● $[...] one-time fee to ,Setup • $ ___ ● $[...] per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ ● $[...] one-time fee to fee, Setup • $ ___ ● $[...] per file per month month, Maintenance Fee Chat Services ■ $ ___ $[...] - Implementation Fee ■ $ ___ $[...] per month - Monthly Fee ■ $ ___ $[...] per Chat Fee chat or $___ [...] per minute of chat - Per Chat Fee Virtual Assistant ■ $[...] Implementation Fee ● $[...] per month administration fee Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee $[...] (includes 15 forms) - Implementation fee $ ___ $[...] for each additional form and email template - Additional setup fee ■ $ ___ $[...] per form, $[...] per updated Fund Logo - Form and fund logo modifications ■ $ ___ $[...] per updated Fund Logo ■ $ ___ per month, month - Monthly minimum fee ■ $ ___ $[...] - Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ ● $[...] implementation • $ ___ ● $[...] per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ ● $[...] implementation • $ ___ ● $[...] per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ ● $[...] implementation • $ ___ ● $[...] per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ ● $[...] implementation • $ ___ ● $[...] per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ ● $[...] implementation • $ ___ ● $[...] per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ ● $[...] implementation • $ ___ ● $[...] per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ ● $[...] per month Programming Services ■ $ ___ $[...] per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ $[...] per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ $[...] setup per fund group ■ $ ___ $[...] per month administration ■ $ ___ $[...] per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ $[...] per fund group per month CTI Reporting $[...] per monthly report - Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ ● $[...] per month • $ ___ ● $[...] per SKU - Receiving • $ ___ -Receiving ● $[...] per order - Order Processing • $ ___ ● $[...] per month per location - Skid Storage • $ ___ ● $[...] per SKU - Disposal ■ Inbound Tele servicing Teleservicing Only • $ ___ ● $[...] per month Account Management (OR) • $ ___ - Account Management ● $[...] per call, call - Call Servicing ■ Lead Source Reporting • $ ___ ● $[...] per month ■ Closed Loop Reporting • $ ___ ● $[...] per month, month - Account Management • $ ___ ● $[...] per fund group, group Database Installation, Setup ■ Miscellaneous Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ $[...] per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, $[...]/hour - Programming & File Delivery ■ $ ___/hour, $[...]/hour - Project Management/Analysis ■ $ ___$[...]/account/month, month until purged* - Account Data Retention - ■ $[...]/CUSIP/month until purged* ■ $ ___/CUSIP/month, - CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP MARS Sales Reporting & Compliance Services Standard MARS Version 8i Implementation Cost ■ $[...] - $[...] MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to one year of DST/TA2000 data) Standard MARS Products & Services (Monthly fees) ■ $[...] MARS Sales & Compliance Reporting (Includes 1 Sale & 1 Compliance Users) ■ $[...] MARS Sales Reporting (Includes 1 Sales Users) ■ $[...] MARS 22c-2 Compliance (Includes 1 Compliance Users) Basic support includes file import assistance, database query requests, compliance report monitoring/review/analysis (only with compliance module), and business requirement analysis. Additional Enhanced Services support can be negotiated. Any System Upgrades & Enhancements (quoted separately through a Statement of Work). Base includes initial four dealer interfaces plus DST. Each additional interface requires a setup fee and monthly maintenance fee. Storage allocation includes initial 10GB of data. Each additional 1GB of storage space is $[...] per month. Standard MARS Setup & Implementation Costs (One-time fee) $[...] - XxxxxXxxxx.xxx Integration (if added after initial MARS implementation) ■ $[...] - Custom Data Interface ■ $[...] - OmniSERV Setup ($[...] Monthly Maintenance Fee) ■ $[...] - Standard DCIO Interface Setup ($[...] Monthly Maintenance Fee) ■ $[...] - Standard Interface Setup ($[...] Monthly Maintenance Fee) ■ $[...] - Additional OmniSERV Interface ($[...] Monthly Maintenance Fee) Standard MARS Licenses (Monthly Fee Per User) ■ $[...] - Sales Reporting ■ $[...] - 22c-2 Compliance ■ $[...] - CRM ■ $[...] - SFDC MARS Training (in-person) ■ $[...] /day plus travel and out-of-pocket expenses. Data scrubbing/Transaction cleaning (daily cleaning of firm, office and rep information): Transaction cleaning Fees: Below fees are based on Monthly Transaction Volume ● [...] - [...]K $ ___ per CUSIP [...] [...]K - CUSIP Setup beyond [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] ● [...] - [...]K $ [...] [...]K - [...]K $[...] CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), Profiling, Market Metrics, Team Buying Units and RIA Monthly Load. ** The implementation fee will be charged the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY month following the signed statement of work. Monthly Billing commences once you are live on the MARS system. A project plan will load shareowner daily confirmations (financial be put in place to clean all historical transactions only, once live on the MARS system. This will take several months to complete. The system will need one month of testing and report setup after go-live. This statement of work is valid for 60 days from the date requested. Once signed this agreement is binding for two years. MARS pricing does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsany fees imposed by intermediaries such as OmniServ

Appears in 1 contract

Samples: Servicing Agreement (Greenspring Fund Inc)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informalnforma), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit E (continued) to the Transfer Agent & Servicing Agreement FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. ◾ Annual Base Fee – $36,000 /year ◾ FAN Web Direct (API) – Quoted Separately ◾ Customization – $200 /hour – (subject to change at prevailing rates of vendor) ◾ Activity (Session) Fees: – Inquiry – $0.15 /event – Account Maintenance – $0.25 /event – Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, – $0.50 /event – New Account SetSetup – $3.00 /event (Not available with FAN Web Select) ◾ Strong Authentication: – $0.045 /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $6,000 /year ◾ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – $.018 – Dealer ■ $ ___ per record – $0.012 ◾ Price Files – $0.002 /record or $___ per user 1.75 /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month Only – Inquiry – $0.05 /event – Per broker ID – $5.00 /month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Processing – Implementation Fee • $ ___ per event – $5,000 /management company – Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $0.50 /event – New Account Setup – $3.00 /event – Monthly Minimum Charge – $500 /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund ◾ Implementation Fees – $5,000 /fund group Implementation • $ ___ per image Vision Electronic Statements ◾ Load charges • $ ___ per document – $0.05 /image ◾ Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) – $0.015 /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Exhibit E (Continued) to the Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - ◾ BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user – Setup: $250 /user – Support: $100 /user per month Support ◾ ReportSource – Report and Data File Storage & Retrieval – Setup: Included in initial intial fund Setup setup on Transfer Agent system – $200/ user per month beyond 2 users included as part of setup Additional Data Delivery Services Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file Standard ad-hoc select • $ ___ select: $300 per hour consultation and programming development for file – Custom coded data for recurring, scheduled delivery • $ ___ delivery: $165 per file hour consultation and programming development – Support: $100 /file per month for recurring files/– Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ – Setup: $2,500 one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file – Support: $100 /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ – $1,500 implementation • $ ___ per month ■ – $500 /month ◾ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ – $500 implementation • $ ___ per ID – $200 /ID per month TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ – $2,500 implementation • $ ___ per ID – $350 /ID per month TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ – $1,000 implementation • $ ___ per ID – $200 /ID per month Automated Work Distributor (AWD) - Image and workflow application. • $ ___ – $13,500 implementation • $ ___ per ID – $400 /ID per month Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ – $1,500 implementation • $ ___ per ID – $200 /ID per month PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month – $3,000 /month Programming Services ■ $ ___ per hour Charges – (subject to changechange at prevailing rate of vendor) Osterweis ■ ◾ $200 /hour ◾ Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) – Conversion programming – Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Exhibit E (continued) to the Transfer Agent Servicing Agreement Transfer Agent Training Services ◾ On-site at USBFS - $1,500 /day ◾ At Client Location - $2,500 /day plus travel and out-of-pocket expenses if required Cost Basis Reporting - Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct ◾ $1.00 /direct open account per year Contact Center Call Servicing - WAIVED Services to answer shareholder calls through a dedicated toll-free number. ◾ $1,500 /month ◾ 1.50 /minute/Shareholder Call ◾ $0.40 Voice Response Calls ◾ Plus Miscellaneous Charges related to toll-free lines, call transfers, etc. Email Services - Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ ◾ $1,500 setup per fund /fund group ■ $ ___ per month ◾ $500 /month administration ■ $ ___ per received ◾ $5.00 /received email correspondence Dealer Reclaim Services - Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund ◾ $1,000 /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* ◾ Account Management (OR) • $ ___ per call, – $300 /month ◾ Inbound Teleservicing Only – Account Management – $250 /month – Call Servicing – $1.25 /minute ◾ Lead Source Reporting • $ ___ per month ■ – $250 /month ◾ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, – $500 /month – Database Installation, Setup – $1,500 /fund group ◾ Miscellaneous Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. CTI Reporting - Integrated custom detailed call reporting $250 /monthly report Exhibit E (continued) to the Transfer Agent Servicing Agreement Charges Paid by Investors Shareholder Call Review Analysis Includes Call Sampling sent securely accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ◾ $15.00 /qualified plan account or Xxxxxxxxx ESA account (Cap at $30.00 /SSN) ◾ $25.00 /transfer to client successor trustee ◾ $25.00 /refund of excess contribution Additional Shareholder Paid Fees ◾ $15.00 /outgoing wire transfer or overnight delivery ◾ $5.00 /telephone exchange ◾ $25.00 /return check or ACH or stop payment ◾ $10.00 /research request per account (This fee applies to requests for statements older than the prior year) Physical Certificate Processing – Services to support the setup and Reporting processing of internal representative reviewsphysical certificated shares for a fund family: ◾ $750 setup/fund group ◾ $10.00 /certificate transaction Real Time Cash Flow ◾ Implementation (one time charge) & Recurring Charges (monthly) – 5 Users – $3,750 – 10 Users – $6,375 – 20 Users – $10,500 – 30 Users – $12,375 – 40 Users – $13,500 – 50 Users – $15,000 ◾ Training – WebEx – $500 /user – On Site at USBFS – $1,500 /day – At Client Location – $2,500 /day plus travel and out-of-pocket expenses if required ◾ Real Time Data Feeds – Implementation (per feed) – $225 /hour (8 hour estimate) – Recurring (per feed) – $375 /month Recurring per Image Storage Fee Quantity Rate Total 1MM images $5,000 $5,000 $5,000 Exhibit E (continued) to the Transfer Agent Agreement MARS Lite Fee Schedule MARS v7i Product and Services MARS System Setup and Implementation Fees One-time fee One-time Cost System Implementation Cost- Historical Sales and Compliance and Contact Data from DST TA2000 or up to 2 years of data for MARS Lite. $ ___ 25,000 *$10,000 *$10,000 Standard MARS Interface $ 2,500 Omni/SERV Interface Setup $ 1,800 MARS Omni\SERV Module Setup Fee $ 2,500 MARS Training per Month Dealer Survey Completion Dealer fund survey requests - Day $ 2,500 Data Conversion Schwab – Historical sales from Schwab for up to 2 years of sales history $ 2,500 Data Conversion Fidelity – Historical sales from Fidelity for up to 2 years of sales history. $ 2,500 Data Conversion TD Ameritrade – Historical sales from TD Ameritrade for up to 2 vears of sales history. $ 2,500 Data Conversion DataLynx – Historical sales from DataLynx for up to 2 years of sales history. $ 2,500 Custom Data lnterfaceSetup Cost per interface Number of interfaces $ 7,500 Total One-time Cost: *$___ 10,000 one-time Cost MARS v7i Product and Services MARS System Setup and Implementation Fees Monthly Cost MARS Lite Sales & Compliance Modules1 $ 7,500 $ 10,000 *$6,000 *$6,000 Notes: 1. MARS Lite includes Schwab, Fidelity and OmniServ Interfaces. Does not provide user access or CRM functionality. Total Monthly Cost: *$6,000 Where the price is marked with a “*” this is a discounted price if signed by 12/31/2014 Exhibit E to the Sub-Transfer Agent Servicing Agreement Supplemental Services – Electronic Signature Capture Fee Schedule Electronic Form Delivery and Signature Capture – Setup Fee Implementation – $1,000.00 (includes 15 forms) – Additional Setup $75.00 for each additional form and email template – Transaction Fee o $6.00 per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storageelectronic envelope, and Access ■ $ ___ o Monthly minimum charge – $100.00 – Form and Fund Logo Modifications o $75.00 per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsForm o Updated Fund Logo – $100.00

Appears in 1 contract

Samples: Agent Servicing Agreement (Carillon Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit E (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at May, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $__ /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $__ /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $__ /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $__ /year § FAN Web Direct (API) – Quoted Separately § Customization - $__ /hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $__ /event − Account Maintenance - $__ /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ _- $__ per event, /event − New Account Set-up • $ _Setup - $__ /event (Not available with FAN Web Select) § Strong Authentication: − $__ /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $__ /year § Per Record Charge • $ ___ Rep/Branch/ID • $ _- __ Dealer ■ $ _- $__ per record § Price Files - $__ /record or $___ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $__ /event − Per broker ID - $__ /month per ID § Transaction Processing − Implementation - ___ per event Inquiry • $ ___ per month per ID Vision ID • /management company − Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ exchange, literature order - $___ per month /event − New Account Setup – $__/event − Monthly Minimum Charge - $__ /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ § Implementation Fees − $___ per fund /fund group Implementation • $ Vision Electronic Statements (Continued) § Load charges − $___ per image Load charges • $ ___ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) − $___ per Email /document *Normal Vision ID and activity charges also apply. Exhibit E (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at May, 2014 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ - Setup: $__ /user - Support: $___ per user Setup • $ ___ per user /user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund Setup setup on Transfer Agent system - $__/ user per month beyond 2 users included as part of setup Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file - Standard ad-hoc select • $ select: $__per file - Custom coded data for recurring, scheduled delivery: $__ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ _- Support: $__ per file /file per month for recurring files/- Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ - Setup: $___ one-time fee to Setup • $ - Support: $___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ − $___ implementation • $ − $___ per month ■ /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ _− $__ implementation • $ _− $__ per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ − $___ implementation • $ _− $__ per ID /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ − $___ implementation • $ _− $__ per ID /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ − $___ implementation • $ _− $__ per ID /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ − $___ implementation • $ − $___ per ID /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ − $___ per month /month Programming Services ■ $ ___ per hour Charges- (subject to changechange at prevailing rate of vendor) Osterweis ■ § $__ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Exhibit E (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at May, 2014 Transfer Agent Training Services § On-site at USBFS - $__/day § At Client Location - $__/day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ § $___ per direct /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ § $__setup /fund group § $__ setup per fund group ■ $ /month administration § $___ per month administration ■ $ ___ per received /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ § $___ per fund /fund group per month CTI Reporting Integrated custom detailed call reporting Literature Fulfillment Services* § Account Management − $__ /month § Inbound Teleservicing Only − Account Management - $ $__ /month − Call Servicing - $___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ /minute § Lead Source Reporting • $ _− $__ per month ■ /month § Closed Loop Reporting • $ _− Account Management - $__ per month, Account Management • $ ___ per fund group, /month − Database Installation, Setup ■ Miscellaneous - $__/fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closedclosed Advisor’s Signature below acknowledges approval of the fee schedules on this Exhibit JJ. First State Investments (US) LLC By:/s/ Samantha Rxxx Printed Name: Samantha Rxxx Title: Director Date: January 24, 2017 First State Exhibit JJ (continued) to the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services Fee ScheduleSchedule at December, 2016 CUSIP Setup CUSIP Setup beyond the initial CUSIP – $[ ] per CUSIP Expedited CUSIP Setup – $[ ] per CUSIP (Less than 35 days) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account FAN Web Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package FAN Web Premium (Fund Groups over 50,000 open accounts) Implementation – $[ ] per fund group – includes up to 90 hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support Annual Base Fee – $[ ] per year FAN Web Select (Fund Groups under 50,000 open accounts) Implementation – $[ ] per fund group – includes up to 45 hours of technical/BSA support Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase – $[ ] per year Customization – $[ ] per hour – (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ Inquiry – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event Account Maintenance • $ ___ – $[ ] per event, event Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ – $[ ] per event, event New Account Set-up • $ ___ – $[ ] per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) Strong Authentication: $[ ] per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[ ] per year Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – $[ ] Dealer ■ $ ___ – $[ ] Price Files – $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - $[ ] per event Inquiry • $ ___ - Vision ID - $[ ] per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - $[ ] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[ ] per month event - Monthly Minimum Charge - $[ ] per month § Electronic Statements* • $ ___ - Implementation- $[ ] per fund group Implementation • $ ___ - Load charges-$[ ] per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years)- $[ ] per document *Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Advisors Series Trust (Advisors Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit W (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services Fee ScheduleSchedule at November, 2016 CUSIP Setup CUSIP Setup beyond the initial CUSIP – $[…] per CUSIP Expedited CUSIP Setup – $[…] per CUSIP (Less than 35 days) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account FAN Web Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package FAN Web Premium (Fund Groups over 50,000 open accounts) Implementation – $[…] per fund group – includes up to 90 hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support Annual Base Fee – $[…] per year FAN Web Select (Fund Groups under 50,000 open accounts) Implementation – $[…] per fund group – includes up to 45 hours of technical/BSA support Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase – $[…] per year Customization – $[…] per hour – (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ Inquiry – $[…] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event Account Maintenance • $ ___ – $[…] per event, event Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ – $[…] per event, event New Account Set-up • $ ___ – $[…] per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) Strong Authentication: $[…] per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[…] per year Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – $[…] Dealer ■ $ ___ – $[…] Price Files – $[…] per record Price Files or $___ […] per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - $[…] per event Inquiry • $ ___ - Vision ID - $[…] per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - $[…] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[…] per month event - Monthly Minimum Charge - $[…] per month § Electronic Statements* • $ ___ - Implementation- $[…] per fund group Implementation • $ ___ - Load charges-$[…] per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years)-$ […] per document *Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit G (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at August, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $__/fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $__/year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $__/fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $__/year § FAN Web Direct (API) – Quoted Separately § Customization - $__/hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $__/event − Account Maintenance - $__/event − Transaction – financial transactions, and perform account maintenance activitiesreorder statements, etc. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • - $___ Annual Base Fee • Annual Base Fee includes /event − New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ Setup - $___ per event, Login Challenge Osterweis • $ /event (Not available with FAN Web Select) § Strong Authentication: − $___ /month per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Setactive FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $6,000 /year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $__ − Dealer - $__ § Price Files - $___ Dealer ■ $ ___ per record Price Files /record or $___ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $___ per event Inquiry • $ /event − Per broker ID - $___ per month /month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $___ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $___ per month /event − New Account Setup – $__/event − Monthly Minimum Charge - $__ /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ § Implementation Fees − $___ per fund /fund group Implementation • $ Vision Electronic Statements (Continued) § Load charges − $___ per image Load charges • $ ___ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) − $___ per Email /document *Normal Vision ID and activity charges also apply. Exhibit G (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at August, 2014 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ _- Setup: $__ per user Setup • $ _/user - Support: $­­__ per user /user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund Setup setup on Transfer Agent system - $__/ user per month beyond 2 users included as part of setup Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file - Standard ad-hoc select • $ select: $__per file - Custom coded data for recurring, scheduled delivery: $__ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ _- Support: $__ per file /file per month for recurring files/- Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ - Setup: $___ one-time fee to Setup • $ _- Support: $__ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ − $___ implementation • $ _− $__ per month ■ /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ _− $__ implementation • $ _− $__ per ID /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ − $___ implementation • $ _− $__ per ID /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ − $___ implementation • $ _− $__ per ID /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ − $___ implementation • $ − $___ per ID /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ − $___ implementation • $ _− $__ per ID /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ − $___ per month /month Programming Services ■ $ ___ per hour Charges- (subject to changechange at prevailing rate of vendor) Osterweis ■ § $__/hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Exhibit G (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule at August, 2014 Transfer Agent Training Services § On-site at USBFS - $__/day § At Client Location - $__/day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $v /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ § $___ setup per fund /fund group ■ $ § $___ per month /month administration ■ $ § $___ per received /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ § $___ per fund /fund group per month CTI Reporting Integrated custom detailed call reporting - $ Literature Fulfillment Services* § Account Management − $__/month § Inbound Teleservicing Only − Account Management - $__ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ /month − Call Servicing - $___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ /minute § Lead Source Reporting • $ ___ per month ■ − $vmonth § Closed Loop Reporting • $ _− Account Management - $__ per month, Account Management • $ ___ per fund group, /month − Database Installation, Setup ■ Miscellaneous - $__/fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ _– Integrated custom detailed call reporting § $__ per Month Dealer Survey Completion Dealer fund survey requests - /monthly report Exhibit G (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services Fee Schedule (continued) at August, 2014 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees § $___ per hour for completion and quality validation Fund Event* Services ■ $ /qualified plan account or Cxxxxxxxx ESA account (Cap at $__/SSN) § $_/hour, Programming & File Delivery ■ $ _ /transfer to successor trustee § $__ /participant distribution (Excluding SWPs) § $___/hour, Project Management/Analysis ■ $ /refund of excess contribution § $___/account/reconversion/month, Account Data Retention - until purged* ■ $ recharacterization Additional Shareholder Paid Fees § $___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank /outgoing wire transfer or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ overnight delivery § $___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ /telephone exchange § $___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ /return check or ACH or stop payment § $___ /research request per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations account (financial transactions only, does not include maintenance confirmations) and send notification This fee applies to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor requests for statements in a PDF format and send notification to older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit E (continued) to the Transfer Agent & Servicing Agreement – Fee Schedule at August 31, 2015 FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § Annual Base Fee - $36,000 /year § FAN Web Direct (API) – Quoted Separately § Customization - $200 /hour- (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $0.15 /event − Account Maintenance - $0.25 /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $0.50 /event − New Account SetSetup - $3.00 /event (Not available with FAN Web Select) § Strong Authentication: − $0.045 /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $6,000 /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $.018 − Dealer ■ $ ___ per record - $0.012 § Price Files - $0.002 /record or $___ per user 1.75 /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $0.05 /event − Per broker ID - $5.00 /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $5,000 /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $0.50 /event − New Account Setup – $3.00 /event − Monthly Minimum Charge - $500 /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $5,000 /fund group Implementation • $ ___ per image Vision Electronic Statements § Load charges • $ ___ per document − $0.05 /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears) − $0.015 /document *Normal Vision ID and activity charges also apply. Exhibit E (Continued) to the Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule at August 31, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email 2015 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $250 /user - Support: $100 /user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund Setup setup on Transfer Agent system - $200/ user per month beyond 2 users included as part of setup Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file - Standard ad-hoc select • $ ___ select: $300 per hour consultation and programming development for file - Custom coded data for recurring, scheduled delivery • $ ___ delivery: $165 per file hour consultation and programming development - Support: $100 /file per month for recurring files/- Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ - Setup: $2,500 one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - Support: $100 /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $1,500 implementation • $ ___ per month ■ − $500 /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $500 implementation • $ ___ per ID − $200 /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $2,500 implementation • $ ___ per ID − $350 /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $1,000 implementation • $ ___ per ID − $200 /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $13,500 implementation • $ ___ per ID − $400 /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $1,500 implementation • $ ___ per ID − $200 /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $3,000 /month Programming Services ■ $ ___ per hour Charges- (subject to changechange at prevailing rate of vendor) Osterweis ■ § $200 /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accountsbased on project requirements. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due Exhibit E (continued) to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Transfer Agent Servicing Agreement – Fee Schedule at August 31, 2015 Transfer Agent Training Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests § On-site at USBFS - $___ per hour for completion 1,500 /day § At Client Location - $2,500 /day plus travel and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, Deout-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Nonof-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementspocket expenses if required

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Eagle Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data accessaccess (MFx Portal), recordkeeping application client dedicated line data access, programming charges, training, Short-Term Trader reporting, cost basis reporting, Excessive Trader, 12b-1 aging, investor email e-mail services, dealer reclaim Osterweis services, literature fulfillmentshareholder performance statements, Same Day Cash Flow System, money market fund service organizations, charges paid by investors, literature fulfillment, physical certificate processing, Jumbo pricing, expedited CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Advisor’s Signature not needed as only a new fund is being added and the month during which an account is opened through fees on all these schedules are remaining the month in which such account is closed. The monthly fee for a closed account shall be charged in same Amended Exhibit Y (continued) to the month following the month during which such account is closed. Advisors Series Trust Transfer Agent Agreement TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at March, 2011 FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $ /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $ /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $ /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $ /year § FAN Web Direct (API) – Quoted Separately § Customization - $ /hour § Activity (Session) Fees: − Inquiry - $ /event − Account Maintenance - $ /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. - $ ___ per event, /event − New Account Set-up - $ ___ /event (Not available with FAN Web Select) § Strong Authentication: − $ /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $ /year § Per Record Charge • $ ___ Rep/Branch/ID - $ ___ Dealer - $ ___ per record § Price Files - $ or $___ per user $ /user per month, whichever is less Vision Electronic Statement Services Online account access for Mutual Fund Gateway Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • § Inquiry Only − Inquiry - $ ___ per event Inquiry • /event − Per broker ID - $ ___ per month /month per ID Vision ID • § Transaction Processing* • Processing − Implementation - $ ___ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • exchange, literature order - $ ___ per month /event − New Account Setup – $ /event − Monthly Minimum Charge - $ /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* § Implementation Fees − Develop eBusiness Solutions Software - $ ___ per fund /fund group Implementation • − Code Print Software - $ ___ per image /fund group § Load charges $ ___ per document /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears) − $ /document *Normal Vision ID and activity charges also apply. Amended Exhibit Y (continued) to the Advisors Series Trust Transfer Agent Agreement TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at March, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email 2011 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT § Setup: MFx Portal - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • § Service - $ ___ per user /user per month Support Setup§ Access to the following systems included: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc− BDS – Statement Storage and Retrieval − ReportSource – Mainframe T/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring filesA Report Library − T/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ A Imaging – Thin Client AWD − FundSource – Comprehensive Fund Information − 3270 – T/A Mainframe Access § Custom Electronic File Exchange (MFS DDS of delivery of standard TIP files) - $ ___ one-one time setup fee to Setup • - $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file /file per month Maintenance Fee Chat Services ■ maintenance fee Client Dedicated Line Data Access For USBFS clients requiring continuous on-line access to USBFS shareholder accounting systems, such as for client call center support: § $ ___ Implementation Fee ■ $ ___ /year per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery workstation for TA2000 AWD access § Plus data communications setup and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending monthly charges based upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • § Plus training billed at hourly rates plus out-of-pocket expenses Programming Charges § $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) – estimate 10 hours per CUSIP - Select reports – shareholder system queries for customized reporting, mailings, etc. - File transmissions of client requested shareholder data file extracts - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) – estimated at 3 hours per fund family - All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for nonTransfer Agent Training Services § On-fiduciary direct accounts. ■ site at USBFS - $ ___ per direct open account per year /day § At client location - WAIVED Email Services Services to capture, queue, monitor, service $ /day plus travel and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due out-of-pocket expenses Amended Exhibit Y (continued) to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellationsAdvisors Series Trust Transfer Agent Agreement TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE at March, 2011 Short-Term Trader – Software application used to track and/or assess transaction fees that are determined to be short-term trades. There Service can be applied to some or all funds within a fund family. Fees will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (ORapplied if the fund(s) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup redemption fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Advisors Series Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at and documented on the time of the service being added. Digital Investor Additional Services fee schedule FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit C (continued) to the Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ § $___ per qualified plan account or Xxxxxxxxx Cxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ § $___ per transfer to successor trustee ■ $ § $___ per participant distribution (Excluding SWPs) ■ $ § $___ per refund of excess contribution ■ $ § $___ per reconversion/recharacterization re-characterization Additional Shareholder Paid Fees ■ $ § $___ per outgoing wire transfer or overnight delivery ■ $ § $___ per telephone exchange ■ $ § $___ per return check or ACH or stop payment ■ $ § $___ per statement year requested research request per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through CUSIP Setup § CUSIP Setup beyond the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or initial CUSIP – $___ per user CUSIP § Expedited CUSIP Setup – $___ per month, whichever is less CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $___ per fund/ per change § Fund CUSIP Change – $___ per fund/ per change Transfer Agent & Shareholder Services Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ - Inquiry - $___ per event Inquiry • $ - Vision ID - $___ per month per ID Vision ID • § Transaction Processing* • $ - Implementation Fee - $___ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $___ per event - Monthly Minimum Charge - $___ per month Monthly Minimum Charge ■ § Electronic Statements* • $ - Implementation- $___ per fund group Implementation • $ - Load charges-$___ per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years)-$ ___ per Email document *Vision ID and event charges also apply. Fund Source Client Web Data Access U.S. Bank client on-line access to audited fund and investor data through U.S. Bank technology applications and data delivery and security softwareinformation, pricing, performance, literature, processing guidelines. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsMonth – Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Cushing Mutual Funds Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $__ /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $__ /year FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $__ /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $__ /year FAN Web Direct (API) – Quoted Separately Customization - $__ /hour – (subject to change at prevailing rates of vendor) Activity (Session) Fees: − Inquiry - $__ /event − Account Maintenance - $__ /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ _- $__ per event, /event − New Account Set-up • $ _Setup - $__ /event (Not available with FAN Web Select) Strong Authentication: − $__ /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $__ /year Per Record Charge • $ ___ Rep/Branch/ID • $ _- $__ Dealer ■ $ _- $__ per record Price Files - $__ /record or $___ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ _Inquiry Only − Inquiry - $__ per event Inquiry • $ _/event − Per broker ID - $__ per month /month per ID Vision ID • Transaction Processing* • $ _Processing − Implementation - $__ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ _exchange, literature order - $__ per month /event − New Account Setup – $__ /event − Monthly Minimum Charge ■ Electronic Statements* • $ _- $__ per fund group /month Vision Electronic Statements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* Implementation • $ _Fees − $__ per image /fund group Vision Electronic Statements (Continued) Load charges • $ _− $__ per document /image Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ _years) − $__ per Email /document *Normal Vision ID and activity charges also apply. Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - BDS – Statement and Tax Form Storage & Retrieval • $ _Setup: $__ per user Setup • $ _/user Support: $__ per user /user per month Support ReportSource – Report and Data File Storage & Retrieval Setup: Included in initial intial fund Setup setup on Transfer Agent system $__/ user per month beyond 2 users included as part of setup Additional Data Delivery Services Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ _Standard ad-hoc select: $__ per file Standard ad-hoc select • $ _Custom coded data for recurring, scheduled delivery: $__ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ _Support: $__ per file /file per month for recurring files/Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ _Setup: $__ one-time fee to Setup • $ _Support: $__ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ _− $__ implementation • $ _− $__ per month ■ /month Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ _− $__ implementation • $ _− $__ per ID /ID per month TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ _− $__ implementation • $ _− $__ per ID /ID per month TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ _− $__ implementation • $ _− $__ per ID /ID per month Automated Work Distributor (AWD) - Image and workflow application. • $ _− $__ implementation • $ _− $__ per ID /ID per month Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ _− $__ implementation • $ _− $__ per ID /ID per month PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ _− $__ per month /month Programming Services ■ $ ___ per hour Charges- (subject to changechange at prevailing rate of vendor) Osterweis ■ $__ /hour Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) Conversion programming Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Transfer Agent Training Services On-site at USBFS - $__ /day At Client Location - $__ /day plus travel and miscellaneous expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ _$__ per direct /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ _$__ setup per fund /fund group ■ $ _$__ per month /month administration ■ $ _$__ per received /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ _$__ per fund /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services Account Management/Database Administration • $ _$__ per month • $ _Receiving – $__ per SKU - Receiving $ Order Processing – $___ per order - Order Processing $ _Skid Storage – $__ per month per location - Skid Storage $ _Disposal – $__ per SKU - Disposal ■ Inbound Tele servicing Teleservicing Only • $ _Account Management – $__ per month Account Management (OR) • $ _Call Servicing – $__ per call, Call Servicing ■ call Lead Source Reporting • $ _$__ per month Closed Loop Reporting • $ _Account Management – $__ per monthmonth • Database Installation, Account Management • $ _Setup – $__ per fund group, Database Installation, Setup ■ group Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and CTI Reporting of internal representative reviews. ■ $ _– Integrated custom detailed call reporting $__ per Month Dealer Survey Completion Dealer fund survey requests - /monthly report Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees $__ /qualified plan account or Xxxxxxxxx ESA account (Cap at $__ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic/SSN) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ _$__ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ _/transfer to successor trustee $__ per CUSIP /participant distribution (Less than 35 daysExcluding SWPs) - Expedited CUSIP Setup Fund Characteristic Change ■ $ _$__ per fund/ per change - Fund Name Change ■ $ _/refund of excess contribution $__ per fund/ per change - Fund CUSIP Change Informa /reconversion/recharacterization Additional Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ _Paid Fees $__ per statement, Document Loading, Storage, and Access ■ $ _/outgoing wire transfer or overnight delivery $__ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ _/telephone exchange $__ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ _/return check or ACH or stop payment $__ /research request per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification account (This fee applies to requests for statements older than the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Advisor Managed Portfolios

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit C (continued) to the Transfer Agent & Servicing Agreement – EIP Investment Trust Transfer Agent fee schedules at December, 2015 FAN Web Shareholder Services internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Additional Services Fund Groups over 50,000 open accounts) − Implementation - $15,000 per fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee Schedule- $36,000 per year § FAN Web Select (Fund Groups under 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon − Implementation - $5,000 per fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $12,000 per year § FAN Web Direct (API) – Quoted Separately § Customization - $200 per hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $0.15 per event − Account Maintenance - $0.25 per event − Transaction – Financial transactions, reorder statements, etc. - $0.50 per event − New Account Setup - $3.00 per event (Not available with FAN Web Select) § Strong Authentication: − $0.045 per month per active FAN Web ID (Any ID that has had activity within the type of activity and type of account, including 180-day period prior to the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account billing cycle) FAN Web- Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package § FAN Web Premium (Fund Groups over 50,000 open accounts) § Implementation – - $25,000 per fund group – includes up to 90 hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support § Annual Base Fee - $39,000 per year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation – $12,000per fund group – includes up to 45 hours of technical/BSA support − Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase - $15,000 per year § Customization - $200 per hour § Activity (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ − Inquiry - $0.15 per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event − Account Maintenance • $ ___ - $0.25 per event, event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ - $0.50 per event, event − New Account Set-up • $ ___ - $3.00 per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − $0.045 per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $6,000 per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $.018 − Dealer ■ $ ___ - $0.012 § Price Files - $0.002 per record Price Files or $___ 1.75 per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ § Inquiry Only − Inquiry - $0.05 per event Inquiry • $ ___ − Per broker ID - $5.00 per month per ID Vision ID • § Transaction Processing* • $ ___ Processing − Implementation - $5,000 per Management Company Implementation Fee • $ ___ per event management company − Transaction - purchase, redeem, and exchange • $ ___ exchange, literature order - $0.50 per month event − New Account Setup – $3.00 per event − Monthly Minimum Charge ■ Electronic Statements* • $ ___ - $500 per month Fund Source – Client Access to audited fund group Implementation • $ ___ information, pricing, performance, literature, processing guidelines.; $250 per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Month - Unlimited Users Exhibit C (continued) to the Transfer Agent Servicing Agreement – EIP Investment Trust E-Commerce Services at December, 2015 eConnect – Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ - $5 per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ - Setup: $250 per user Setup • $ ___ - Support: $100 per user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ - $200 per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file user per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery beyond 2 users included as part of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Eip Investment Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), , EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit G (continued)- Manager Directed Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule at December, 2019 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ § $[ ] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ [ ] per SSN) ■ $ ___ § $[ ] per transfer to successor trustee ■ $ ___ § $[ ] per participant distribution (Excluding SWPs) ■ $ ___ § $[ ] per refund of excess contribution ■ $ ___ § $[ ] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ § $[ ] per outgoing wire transfer or overnight delivery ■ $ ___ § $[ ] per telephone exchange ■ $ ___ § $[ ] per return check or ACH or stop payment ■ $ ___ § $[ ] per statement year requested research request per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $[ ] per CUSIP § Expedited CUSIP Setup – $[ ] per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $[ ] per fund/ per change § Fund CUSIP Change – $[ ] per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee [ ]per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: • Inquiry – $[ ] per event • Login Challenge – $[ ] per event • Account Maintenance – $[ ] per event • Transaction – financial transactions, duplicate statement requests, etc. – $[ ] per event • New Account Set-up – $[ ] per event • Bank Verification Attempt – $[ ] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $[ ] per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – $[ ] - Dealer ■ $ ___ – $[ ] § Price Files – $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - $[ ] per event Inquiry • $ ___ - Vision ID - $[ ] per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - $[ ] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[ ] per month event - Monthly Minimum Charge - $[ ] per month § Electronic Statements* • $ ___ - Implementation- $[ ] per fund group Implementation • $ ___ - Load charges-$[ ] per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years)-$[ ]per document *Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, and subject to mutual agreement of the parties, additional reasonable fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Third Amended Exhibit C (continued) Transfer Agent & Shareholder Services (Additional Services Fee Schedule) , effective May 1, 2019 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ • $[…] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ […] per SSN) ■ $ ___ • $[…] per transfer to successor trustee ■ $ ___ • $[…] per participant distribution (Excluding SWPs) ■ $ ___ • $[…] per refund of excess contribution ■ $ ___ • $[…] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ • $[…] per outgoing wire transfer or overnight delivery ■ $ ___ • $[…] per telephone exchange ■ $ ___ • $[…] per return check or ACH or stop payment ■ $ ___ • $[…] per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup • CUSIP Setup beyond the initial CUSIP – $[…] per CUSIP • Expedited CUSIP Setup – $[…] per CUSIP (Less than […] days) Fund Characteristic Change • Fund Name Change – $[…] per fund/ per change • Fund CUSIP Change – $[…] per fund/ per change FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. • Base Fee Per Management Company – file generation and delivery – $[…] per year • Per Record Charge • Rep/Branch/ID – $[…] • Dealer – $[…] • Price Files – $[…] per record or $[…] per user per month, whichever is less Digital Investor (Not currently Using) Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee […] per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[…] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction• Activity (Session) Fees: • Inquiry – $[…] per event • Login Challenge – $[…] per event • Account Maintenance – $[…] per event • Transaction – financial transactions, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packagesduplicate statement requests, etc. ■ $ ___ – $[…] per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge event $ ___ Rep/Branch/ID New Account Set-up – $[…] per event $ ___ Dealer ■ $ ___ Bank Verification Attempt – $[…] per record Price Files or $___ per user per month, whichever is less event Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ Inquiry - $[…] per event Inquiry $ ___ Vision ID - $[…] per month per ID Vision ID • Transaction Processing* • $ ___ Implementation Fee - $[…] per Management Company Implementation Fee $ ___ per event Transaction - purchase, redeem, and exchange - $[…] per event $ ___ per month Monthly Minimum Charge - $[…] per month ☐ Electronic Statements* • $ ___ Implementation- $[…] per fund group Implementation $ ___ Load charges-$[…] per image Load charges • $ ___ per document Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms […] years)-$ […] per document * Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (LKCM Funds)

Additional Services. Additional services not included above shall be mutually agreed upon at and documented on the time of the service being added. Digital Investor Additional Services fee schedule: FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit J (continued) to the Series Portfolios Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Services-Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ § $___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ § $___ per transfer to successor trustee ■ $ § $___ per participant distribution (Excluding SWPs) ■ $ § $___ per refund of excess contribution ■ $ § $___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ § $___ per outgoing wire transfer or overnight delivery ■ $ § $___ per telephone exchange ■ $ § $___ per return check or ACH or stop payment ■ $ § $___ per statement year requested research request per account (This fee applies to research requests for statements older than the prior year) Digital Investor CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $___ per CUSIP § Expedited CUSIP Setup – $___ per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $___ per fund/ per change § Fund CUSIP Change – $___ per fund/ per change FAN Web Responsive Design (includes Mobile Access) Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase § FAN Web Premium (add/change/delete), and Systematic Redeem (add/change/deleteFund Groups over 50,000 open accounts) are waived. • - Implementation – $___ per fund group – includes up to 90 hours of technical/BSA support - Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ – $___ per event, Login Challenge Osterweis • $ year § FAN Web Select (Fund Groups under 50,000 open accounts) - Implementation – $___ per event, Inquiry • $ fund group – includes up to 45 hours of technical/BSA support - Annual Base Fee – $___ per event, Security Validation • $ year § Customization – $___ per event, Account Maintenance • $ hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: - Inquiry – $___ per event, event - Account Maintenance – $___ per event - Transaction - financial transactions, duplicate statements statement requests, etc. • $ – $___ per event, event - New Account Set-up • $ – $___ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: - $___ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $___ per year § Per Record Charge • $ ___ - Rep/Branch/ID • $ – $___ - Dealer ■ $ – $___ § Price Files – $___ per record Price Files or $___ per user per month, whichever is less Transfer Agent & Shareholder Services - Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ - Inquiry - $___ _per event Inquiry • $ - Vision ID - $___ _per month per ID Vision ID • § Transaction Processing* • $ - Implementation Fee - $___ _per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $___per event - Monthly Minimum Charge - $___ per month Monthly Minimum Charge ■ § Electronic Statements* • $ - Implementation- $___ _per fund group Implementation • $ ___ per - Load charges-$___per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years)-$ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund document *Vision ID and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Series Portfolios Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average Average” index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees negative).Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit D (continued) to the Fund Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ • $[ ]per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ [ ]per SSN) ■ $ ___ • $[ ]per transfer to successor trustee ■ $ ___ • $[ ]per participant distribution (Excluding SWPs) ■ $ ___ • $[ ]per refund of excess contribution ■ $ ___ • $[ ]per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ • $[ ]per outgoing wire transfer or overnight delivery ■ $ ___ • $[ ]per telephone exchange ■ $ ___ • $[ ]per return check or ACH or stop payment ■ $ ___ • $[ ]per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup • CUSIP Setup beyond the initial CUSIP – $[ ]per CUSIP • Expedited CUSIP Setup – $[ ]per CUSIP (Less than 35 days) Fund Characteristic Change • Fund Name Change – $[ ]per fund/ per change • Fund CUSIP Change – $[ ]per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • ▪ Implementation – $___ [ ]per fund group ▪ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ]per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. • Activity (Session) Fees: ▪ Inquiry – $[ ]per event ▪ Login Challenge – $[ ]per event ▪ Account Maintenance – $[ ]per event ▪ Transaction – financial transactions, duplicate statement requests, etc. – $[ ]per event ▪ New Account Set-up – $[ ] per event ▪ Bank Verification Attempt – $[ ] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[ ]per year • Per Record Charge • $ ___ Rep/Branch/ID – [ ] $ ___ Dealer ■ $ ___ – $[ ] • Price Files – $[ ]per record Price Files or $___ [ ]per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ ▪ Inquiry - $[ ]per event Inquiry • $ ___ ▪ Vision ID - $[ ]per month per ID Vision ID • Transaction Processing* • $ ___ ▪ Implementation Fee - $[ ]per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ - $[ ]per month event ▪ Monthly Minimum Charge - $[ ]per month • Electronic Statements* • $ ___ ▪ Implementation- $[ ]per fund group Implementation • $ ___ ▪ Load charges-$[ ]per image Load charges • $ ___ per document Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years)-$ [ ]per document *Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Intrepid Capital Management Funds Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit K (continued) to the Transfer Agent & Servicing Agreement — The RBB Fund, Inc. — Transfer Agent and Shareholder Services — E-Commerce fees at June 30, 2016 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. · FAN Web Premium (Additional Services Fund Groups over [ ] open accounts) · Implementation - $[ ] per fund group — includes up to [ ] hours of technical/BSA support · Annual Base Fee Schedule- $[ per year · FAN Web Select (Fund Groups under [ ] open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon · Implementation - $[ ] per fund group — includes up to [ ] hours of technical/BSA support · Annual Base Fee - $[ ] per year · FAN Web Direct (API) — Quoted Separately · Customization - $[ ] per hour — (subject to change at prevailing rates of vendor) · Activity (Session) Fees: · Inquiry - $[ ] per event · Account Maintenance - $[ ] per event · Transaction — Financial transactions, reorder statements, etc. - $[ ] per event · New Account Setup - $[ ] per event (Not available with FAN Web Select) · Strong Authentication: · $[ ] per month per active FAN Web ID (Any ID that has had activity within the type of activity and type of account, including [ ] -day period prior to the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account billing cycle) FAN Web- Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package · FAN Web Premium (Fund Groups over [ ] open accounts) · Implementation — - $[ ] per fund group — includes up to [ ] hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support · Annual Base Fee - $[ ] per year · FAN Web Select (Fund Groups under [ ] open accounts) · Implementation — $[ ] per fund group — includes up to [ ] hours of technical/BSA support · Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase - $[ ] per year · Customization - $[ ] per hour - (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) · Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ · Inquiry - $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event · Account Maintenance • $ ___ - $[ ] per event, event · Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ - $[ ] per event, event · New Account Set-up • $ ___ - $[ ] per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) · Strong Authentication: · $[ ] per month per active FAN Web ID (Any ID that has had activity within the [ ] -day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, · Base Fee Per Management Company - file generation and delivery - $[ ] per year · Per Record Charge • $ ___ · Rep/Branch/ID • $ ___ - $[ ] · Dealer ■ $ ___ - $[ ] · Price Files - $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ · Inquiry Only · Inquiry - $[ ] per event Inquiry • $ ___ · Per broker ID - $[ ] per month [ ] per ID Vision ID • · Transaction Processing* • $ ___ Processing · Implementation - $[ ] per Management Company Implementation Fee • $ ___ per event management company · Transaction - purchase, redeem, and exchange • $ ___ exchange, literature order - $[ ] per month event · New Account Setup — $[ ] per event · Monthly Minimum Charge ■ Electronic Statements* • $ ___ - $[ ] per month Fund Source — Client Access to audited fund group Implementation • $ ___ information, pricing, performance, literature, processing guidelines. · $[ ] per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Month - Unlimited Users Exhibit K (Continued) to the Transfer Agent Servicing Agreement-The RBB Fund, Inc. at June 30, 2016 eConnect — Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ · $[ ] per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - · BDS — Statement and Tax Form Storage & Retrieval • $ ___ · Setup: $[ ] per user Setup • $ ___ · Support: $[ ] per user per month Support per[ ] · ReportSource — Report and Data File Storage & Retrieval · Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ · $[ ] per file Standard ad-hoc select • $ ___ user per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery [ ] beyond [ ] users included as part of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (RBB Fund, Inc.)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - Expedited CUSIP setup, FAN Web shareholder e-commerce, Vision intermediary e-commerce, FAN Mail electronic data delivery, Vision intermediary sales reporting data warehouse, investor e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis mail services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI lead conversion reporting, sales reporting & Rule 22c-2 reporting (MARS)12b-1 aging, electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assetsSame Day Cash Flow System, and Select Reports Associated with First American address files for annual required mailings * Short-Term Trader reporting. Fees are billed monthly. *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that Milwaukee MSA. Advisor’s signature below acknowledges approval of the CPI adjustment will not decrease 5 fee schedules on this Amended Exhibit C. By: Convergence Investment Partners Name: Title: Date: Amended Exhibit C (continued) to the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent Servicing Agreement Trust for Professional Managers – Convergence TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at February 1, 2013 FAN WEB Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a transparent link at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct financial transactionsportfolio listing fund family, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devicestransaction history, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestspurchase additional shares through ACH, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Web Premium (Fund Groups over 50,000 open accounts) – Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ _/fund group – includes up to 25 hours of technical/BSA support – Annual Base Fee - $___/hour, Programming & File Delivery /year $ FAN Web Select (Fund Groups under 50,000 open accounts) – See Functionality Worksheet – Implementation - $___/hour, Project Management/fund group – includes up to 10 hours of technical/Analysis ■ $ BSA support – Annual Base Fee - $___/account/month, Account Data Retention /year ■ FAN Web Direct (API) – Quoted Separately ■ Customization - until purged* ■ $ $___/CUSIP/month, CUSIP Data Retention /hour ■ Activity (Session) Fees: – Inquiry - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ $___ per CUSIP _/event – Account Maintenance - CUSIP Setup beyond the initial CUSIP ■ $ $___ per CUSIP (Less than 35 days) _/event – Transaction – financial transactions, reorder statements, etc. - Expedited CUSIP Setup Fund Characteristic Change ■ $ $___ per fund/ per change _/event – New Account Setup - Fund Name Change ■ $ $___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations _/event (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax StatementsNot available with FAN Web Select)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Professional Managers)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Exhibit M to the Series Portfolios Trust Transfer Agent Servicing Agreement (continued) Transfer Agent & Shareholder Services (- Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ _§ $__ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ § $___ per transfer to successor trustee ■ $ § $___ per participant distribution (Excluding SWPs) ■ $ § $___ per refund of excess contribution ■ $ § $___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ § $___ per outgoing wire transfer or overnight delivery ■ $ § $___ per telephone exchange ■ $ § $___ per return check or ACH or stop payment ■ $ § $___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $__per CUSIP § Expedited CUSIP Setup – $__per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $__ per fund/ per change § Fund CUSIP Change – $__ per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ – $___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: • Inquiry – $__per event • Login Challenge – $__per event • Account Maintenance – $__per event • Transaction – financial transactions, duplicate statement requests, etc. – $__per event • New Account Set-up – $__ per event • Bank Verification Attempt – $__ per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $__ per year § Per Record Charge • $ ___ Rep/Branch/ID • $ _– $__ - Dealer ■ $ – $__ § Price Files – $__ per record Price Files or $___ per user per month, whichever is less § Transfer Agent & Shareholder Services Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ - Inquiry - $___ per event Inquiry • $ - Vision ID - $___ per month per ID Vision ID • § Transaction Processing* • $ - Implementation Fee - $___ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ - $__per event - Monthly Minimum Charge - $__ per month Monthly Minimum Charge ■ § Electronic Statements* • $ - Implementation- $___ per fund group Implementation • $ ___ per - Load charges-$__per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears)-$0.015 per document *Vision ID and event charges also apply. Fund Source Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailedpricing, performance, literature, processing guidelines. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Agent Servicing Agreement (Series Portfolios Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit E (continued) - Manager Directed Portfolios Transfer Agent & Servicing Agreement; E-Commerce Fee Schedules at Sept, 2016 FAN Web Shareholder Services internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Additional Services Fee ScheduleFund Groups over 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ − Implementation - $____ per qualified plan account or Xxxxxxxxx ESA account (Cap at fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $____ per SSNyear § FAN Web Select (Fund Groups under 50,000 open accounts) ■ $ − Implementation - $____ per transfer fund group – includes up to successor trustee ■ $ 10 hours of technical/BSA support − Annual Base Fee - $____ per participant distribution year § FAN Web Direct (Excluding SWPsAPI) ■ $ – Quoted Separately § Customization - $____ per refund hour – (subject to change at prevailing rates of excess contribution ■ $ vendor) § Activity (Session) Fees: − Inquiry - $____ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ event − Account Maintenance - $____ per outgoing wire transfer or overnight delivery ■ $ event − Transaction – Financial transactions, reorder statements, etc. - $____ per telephone exchange ■ $ event − New Account Setup - $____ per return check or ACH or stop payment ■ $ event (Not available with FAN Web Select) § Strong Authentication: − $____ per statement year requested month per account active FAN Web ID (This fee applies Any ID that has had activity within the 180-day period prior to research requests for statements older than the prior yearbilling cycle) Digital Investor FAN Web- Responsive Design (includes Mobile Access) Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase § FAN Web Premium (add/change/delete), and Systematic Redeem (add/change/deleteFund Groups over 50,000 open accounts) are waived. • § Implementation – - $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ fund group – includes up to 90 hours of technical/BSA support § Annual Base Fee - $____ per event, Inquiry • $ year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation – $____ per event, Security Validation • $ fund group – includes up to 45 hours of technical/BSA support − Annual Base Fee - $____ per event, Account Maintenance • $ year § Customization - $____ per event, hour - (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $____ per event − Account Maintenance - $____ per event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ - $____ per event, event − New Account Set-up • $ - $____ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − $____ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $____ per year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $____ Dealer ■ $ - $____ § Price Files - $____ per record Price Files or $____ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $____ per event Inquiry • $ − Per broker ID - $____ per month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $____ per Management Company Implementation Fee • $ management company − Transaction – purchase, redeem, exchange, literature order - $____ per event Transaction − New Account Setup – $____ per event − Monthly Minimum Charge - purchase, redeem, and exchange • $ $____ per month Monthly Minimum Charge ■ Electronic Statements* • $ Fund Source – Client Access to audited fund information, pricing, performance, literature, processing guidelines. - $____ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Month - Unlimited Users Exhibit E (continued) to the Manager Directed Portfolios Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule at Sept, 2016 eConnect – Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ - $____ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ - Setup: $____ per user Setup • $ - Support: $____ per user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ - $____ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file user per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery beyond 2 users included as part of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Manager Directed Portfolios)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ § $15.00 per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ 30.00 per SSN) ■ $ ___ § $25.00 per transfer to successor trustee ■ $ ___ § $25.00 per participant distribution (Excluding SWPs) ■ $ ___ § $25.00 per refund of excess contribution ■ $ ___ § $25.00 per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ § $15.00 per outgoing wire transfer or overnight delivery ■ $ ___ § $5.00 per telephone exchange ■ $ ___ § $25.00 per return check or ACH or stop payment ■ $ ___ § $10.00 per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Chestnut Street Exchange Fund)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile mutual fund profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closedclosed Advisor’s Signature below acknowledges approval of the fee schedules on this Exhibit JJ. First Sentier Investors (US) LLC By:_____________________________ Printed Name:_______________________ Title:____________________________ Date:________________________ Exhibit JJ (continued) to the Advisors Series Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services Fee ScheduleSchedule CUSIP Setup CUSIP Setup beyond the initial CUSIP – $[ ] per CUSIP Expedited CUSIP Setup – $[ ] per CUSIP (Less than [ ] days) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account FAN Web Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package FAN Web Premium (Fund Groups over [ ] open accounts) Implementation – $[ ] per fund group – includes up to [ ] hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support Annual Base Fee – $[ ] per year FAN Web Select (Fund Groups under [ ] open accounts) Implementation – $[ ] per fund group – includes up to [ ] hours of technical/BSA support Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase – $[ ] per year Customization – $[ ] per hour – (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ Inquiry – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event Account Maintenance • $ ___ – $[ ] per event, event Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ – $[ ] per event, event New Account Set-up • $ ___ – $[ ] per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) Strong Authentication: $[ ] per month per active FAN Web ID (Any ID that has had activity within the [ ]-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $[ ] per year Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – $[ ] Dealer ■ $ ___ – $[ ] Price Files – $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - $[ ] per event Inquiry • $ ___ - Vision ID - $[ ] per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - $[ ] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[ ] per month event - Monthly Minimum Charge - $[ ] per month § Electronic Statements* • $ ___ - Implementation- $[ ] per fund group Implementation • $ ___ - Load charges-$[ ] per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller[ ] years)-$ [ ] per document *Vision ID and event charges also apply. Fund Source Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailedpricing, performance, literature, processing guidelines. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ [ ] per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Servicing Agreement (Advisors Series Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, following services —Vision intermediary e-commerce, client Web sales reporting data access, recordkeeping application access, programming charges, training, cost basis reportingwarehouse, investor email services, dealer reclaim Osterweis e-mail services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI lead conversion reporting, sales reporting & Rule 22c-2 reporting 12b-1 aging, Same Day Cash Flow System, Short-Term Trader reporting, Jumbo Pricing, and Daily Valuation/Manual 401K Trade. Fees are billed monthly Exhibit E (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition continued) to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent Servicing Agreement DoubleLine Equity Funds TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES—E-COMMERCE SERVICES FEE SCHEDULE at March, 2013 FAN WEB Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a transparent link at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct financial transactionsportfolio listing fund family, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devicestransaction history, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestspurchase additional shares through ACH, etc. • $ ___ per eventFAN Web Direct (API)—Quoted Separately • Customization—$ xxx /hour • Activity (Session) Fees: • Inquiry—$ xxx /event • Account Maintenance—$ xxx /event • Transaction—financial transactions, reorder statements, etc.—$ xxx /event • New Account Set-up up—$ xxx /event (Not available with FAN Web Select) • Strong Authentication: • $ ___ xxx /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are availableactive* FAN Web ID * Any ID that has had activity within the 180-day period prior to the billing cycle. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for VISION MUTUAL FUND GATEWAY Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry $ ___ Inquiry Only • Inquiry—$ xxx /event • Per broker ID—$ xxx /month per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* Processing $ ___ per Management Company Implementation Fee Implementation—$ xxx /management company $ ___ per event Transaction - Transaction—purchase, redeem, and exchange exchange, literature order—$ xxx /event $ ___ per month New Account Setup—may contain multiple fund/accounts—$ xxx /event • Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client Charge—$ xxx /month CLIENT DEDICATED LINE DATA ACCESS For USBFS clients requiring continuous on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval USBFS shareholder accounting systems, such as for client call center support: • $ ___ xxx /year per user Setup workstation for TA2000 AWD access $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation Plus data communications setup and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending monthly charges based upon location and bandwidth ■ TA2000 3270 Emulation • Plus training billed at hourly rates plus out-of-pocket expenses Exhibit E (Mainframe Green Screencontinued) - Account inquiry and ability to perform financial transactions the Transfer Agent Servicing Agreement DoubleLine Equity Funds TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE AT March, 2013 Short-Term Trader—Software application used to track and/or assess transaction fees that are determined to be short-term trades. Service can be applied to some or account maintenance depending upon user accessall funds within a fund family. • $ ___ implementation 90 days or less—$ xxx /open account $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) 91-180 days—$ xxx /open account • 181-270 days—$ xxx /open account • 271 days - Account inquiry and ability to perform financial transactions or 1 year—$ xxx /open account maintenance depending upon user access provisioning. $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) 1 year - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services 2 years—$ xxx /open account Cost Basis Reporting Reporting—Annual reporting of shareholder cost basis for non-fiduciary direct accountsaccounts based upon an average cost single category basis calculation. $ ___ per direct xxx /direct open account per year - WAIVED Email Services Services Excessive Trader—Software application that monitors the number of trades (exchanges, redemptions) that meet fund family criteria for excessive trading and automatically prevents trades in excess of the fund family parameters. • $ xxx setup /fund group of 1-5 funds, $ xxx setup /fund group of over 5 funds • $ xxx /account per year 12b-1 Distribution Fee Aging—Aging shareholder account share lots in order to capture, queue, monitor, service monitor and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There begin assessing 12b-1 fees after a certain share lot age will be no correspondence charges related to this service. ■ charged at $ ___ xxx per fund group open account per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsyear.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (DoubleLine Equity Funds)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Soundwatch Amended Exhibit M (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at May, 2016 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over ___ open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ − Implementation - ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $fund group – includes up to ___ hours of technical/BSA support − Annual Base Fee - ___ per SSNyear § FAN Web Select (Fund Groups under ___ open accounts) ■ $ − Implementation - ___ per transfer fund group – includes up to successor trustee ■ $ ___ hours of technical/BSA support − Annual Base Fee - ___ per participant distribution year § FAN Web Direct (Excluding SWPsAPI) ■ $ – Quoted Separately § Customization - ___ per refund hour – (subject to change at prevailing rates of excess contribution ■ $ vendor) § Activity (Session) Fees: − Inquiry - ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ event − Account Maintenance - ___ per outgoing wire transfer or overnight delivery ■ $ event − Transaction – Financial transactions, reorder statements, etc. - ___ per telephone exchange ■ $ event − New Account Setup - ___ per return check or ACH or stop payment ■ $ event (Not available with FAN Web Select) § Strong Authentication: − ___ per statement year requested month per account active FAN Web ID (This fee applies Any ID that has had activity within the 180-day period prior to research requests for statements older than the prior yearbilling cycle) Digital Investor FAN Web- Responsive Design (includes Mobile Access) Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ § FAN Web Premium (Fund Groups over ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/deleteopen accounts) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ § Implementation – - ___ per event, Login Challenge Osterweis • $ fund group – includes up to 90 hours of technical/BSA support § Annual Base Fee - ___ per event, Inquiry • $ year § FAN Web Select (Fund Groups under ___ open accounts) − Implementation – ___ per event, Security Validation • $ fund group – includes up to 45 hours of technical/BSA support − Annual Base Fee - ___ per event, Account Maintenance • $ year § Customization - ___ per event, hour - (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - ___ per event − Account Maintenance - ___ per event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ - ___ per event, event − New Account Set-up • $ - ___ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − ___ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - ___ per year § Per Record Charge • $ ___ Rep/Branch/ID • $ - ___ Dealer ■ $ - ___ § Price Files - ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry -___ per event Inquiry • $ − Per broker ID - ___ per month per ID Vision ID • § Transaction Processing* • $ ___ § ___ per Management Company Implementation Fee • $ management company − Transaction – purchase, redeem, exchange, literature order - ___ per event Transaction − New Account Setup – ___ per event − Monthly Minimum Charge - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ Soundwatch Amended Exhibit M (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at May, 2016 Fund Source – Client Access to audited fund information, pricing, performance, literature, processing guidelines. - ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Month - Unlimited Users eConnect – Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ - ___ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ - Setup: ___ per user Setup • $ - Support: ___ per user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ - ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file user per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery beyond 2 users included as part of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advisor’s Signature below acknowledges approval of the Fund Accounting fee schedule on this Exhibit 1 First Republic Investment Management, Inc. By: ________________________________ Name: Title: Date: Exhibit 1 (continued) to the Trust for Advised Portfolios Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (- Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ __§ $_ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ 30.00 per SSN) ■ $ __§ $_ per transfer to successor trustee ■ $ __§ $_ per participant distribution (Excluding SWPs) ■ $ __§ $_ per refund of excess contribution ■ $ __§ $_ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ __§ $_ per outgoing wire transfer or overnight delivery ■ $ __§ $_ per telephone exchange ■ $ __§ $_ per return check or ACH or stop payment ■ $ __§ $_ per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $_ per CUSIP § Expedited CUSIP Setup – $_ per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $_ per fund/ per change § Fund CUSIP Change – $_ per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ __Implementation – $_ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ __– $_ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: • Inquiry – $_ per event • Login Challenge – $_ per event • Account Maintenance – $_ per event • Transaction – financial transactions, duplicate statement requests, etc. – $_ per event • New Account Set-up – $_ per event • Bank Verification Attempt – $_ per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $_ per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - Dealer ■ $ __– $_ § Price Files – $_ per record Price Files or $___ per user per month, whichever is less Transfer Agent & Shareholder Services Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ __- Inquiry - $_ per event Inquiry • $ __- Vision ID - $_ per month per ID Vision ID • § Transaction Processing* • $ __- Implementation Fee - $_ per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ __- $_ per event - Monthly Minimum Charge - $_ per month Monthly Minimum Charge ■ § Electronic Statements* • $ __- Implementation- $_ per fund group Implementation • $ __- Load charges-$_ per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ __years)-$ _ per Email Client Web Data Access U.S. Bank client on-line access to fund document *Vision ID and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Advised Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * upon Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit C (continued) to the Series Portfolios Trust - Transfer Agent & Servicing Agreement E-Commerce Fees at September, 2015 FAN Web Shareholder Services internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Additional Services Fund Groups over 50,000 open accounts) − Implementation - $15,000 per fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee Schedule- $36,000 per year § FAN Web Select (Fund Groups under 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon − Implementation - $5,000 per fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $12,000 per year § FAN Web Direct (API) – Quoted Separately § Customization - $200 per hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $0.15 per event − Account Maintenance - $0.25 per event − Transaction – Financial transactions, reorder statements, etc. - $0.50 per event − New Account Setup - $3.00 per event (Not available with FAN Web Select) § Strong Authentication: − $0.045 per month per active FAN Web ID (Any ID that has had activity within the type of activity and type of account, including 180-day period prior to the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account billing cycle) FAN Web- Responsive Design (Cap at $___ per SSNincludes Mobile Access) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package § FAN Web Premium (Fund Groups over 50,000 open accounts) § Implementation – - $25,000 per fund group – includes up to 90 hours of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addtechnical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support § Annual Base Fee - $39,000 per year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation – $12,000per fund group – includes up to 45 hours of technical/BSA support − Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase - $15,000 per year § Customization - $200 per hour - (add/change/delete), and Systematic Redeem subject to change at prevailing rates of vendor) § Activity (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Session) Fees: • $ ___ − Inquiry - $0.15 per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, event − Account Maintenance • $ ___ - $0.25 per event, event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ ___ - $0.50 per event, event − New Account Set-up • $ ___ - $3.00 per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − $0.045 per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $6,000 per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $.018 − Dealer ■ $ ___ - $0.012 § Price Files - $0.002 per record Price Files or $___ 1.75 per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsless

Appears in 1 contract

Samples: Series Portfolios Trust

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement supportmarketing and fulfillment solution (eCONNECT), Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit F (continued) to the Series Portfolios Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee ScheduleSchedule at July, 2016 FAN Web Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ _− Implementation - $__ per qualified plan account or Xxxxxxxxx ESA account (Cap at fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $___ per SSNyear § FAN Web Select (Fund Groups under 50,000 open accounts) ■ $ _− Implementation - $__ per transfer fund group – includes up to successor trustee ■ $ _10 hours of technical/BSA support − Annual Base Fee - $__ per participant distribution year § FAN Web Direct (Excluding SWPsAPI) ■ $ _– Quoted Separately § Customization - $__ per refund hour – (subject to change at prevailing rates of excess contribution ■ $ _vendor) § Activity (Session) Fees: − Inquiry - $__ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ _event − Account Maintenance - $__ per outgoing wire transfer or overnight delivery ■ $ _event − Transaction – Financial transactions, reorder statements, etc. - $__ per telephone exchange ■ $ _event − New Account Setup - $__ per return check or ACH or stop payment ■ $ _event (Not available with FAN Web Select) § Strong Authentication: − $__ per statement year requested month per account active FAN Web ID (This fee applies Any ID that has had activity within the 180-day period prior to research requests for statements older than the prior yearbilling cycle) Digital Investor FAN Web- Responsive Design (includes Mobile Access) Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes This version of FAN Web has a completely redesigned, modern user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ _§ FAN Web Premium (Fund Groups over 50,000 open accounts) § Implementation - $__ Set per fund group – includes up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (addto 90 hours of technical/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ BSA support § Annual Base Fee - $__ per year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation – $__ per fund group – includes up to 45 hours of technical/BSA support − Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ _- $__ per event, Login Challenge Osterweis • $ _year § Customization - $__ per event, hour - (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry • $ _- $__ per event, Security Validation • $ _event − Account Maintenance - $__ per event, Account Maintenance • $ ___ per event, event − Transaction - financial transactions, duplicate statements statement requests, etc. • $ _- $__ per event, event − New Account Set-up • $ _- $__ per event, Bank Verification Attempt Optional features event (Not available with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Web Select) § Strong Authentication: − $__ per month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/broker dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $__ per year § Per Record Charge • $ ___ Rep/Branch/ID • $ _- $__ Dealer ■ $ - $__ § Price Files - $__ per record Price Files or $___ per user per month, whichever is less Exhibit F (continued) to the Series Portfolios Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule at July, 2016 Vision Electronic Statement Services Online account access for broker/Permits broker dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ _§ Inquiry Only − Inquiry - $__ per event Inquiry • $ _− Per broker ID - $__ per month per ID Vision ID • § Transaction Processing* • $ _Processing − Implementation - $__ per Management Company Implementation Fee • $ _management company − Transaction – purchase, redeem, exchange, literature order - $__ per event Transaction − New Account Setup – $__ per event − Monthly Minimum Charge - purchase, redeem, and exchange • $ _$__ per month Monthly Minimum Charge ■ Electronic Statements* • $ _Fund Source – Client Access to audited fund information, pricing, performance, literature, processing guidelines. - $__ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Month - Unlimited Users Exhibit F (continued) to the Series Portfolios Trust Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (Continued) at July, 2016 eConnect – Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ _- $__ per Email Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ _- Setup: $__ per user Setup • $ _- Support: $__ per user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial fund Setup setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ _- $__ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file user per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery beyond 2 users included as part of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementssetup

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Series Portfolios Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services- FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data accessaccess (MFx Portal), recordkeeping application client dedicated line data access, programming charges, training, Short-Term Trader reporting, cost basis reporting, Excessive Trader, 12b-1 aging, investor email e-mail services, dealer reclaim Osterweis services, literature fulfillmentshareholder performance statements, Same Day Cash Flow System, money market fund service organizations, charges paid by investors, literature fulfillment, physical certificate processing, Jumbo pricing, expedited CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informalnforma), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Exhibit D (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent Servicing Agreement – EntrepreneurShares Series Trust TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at September, 2010 FAN Web Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct financial transactionsportfolio listing fund family, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devicestransaction history, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestspurchase additional shares through ACH, etc. • $ ___ per eventFAN Web Premium (Fund Groups over 50,000 open accounts) – Implementation - $15,000 /fund group – includes up to 25 hours of technical/BSA support – Annual Base Fee - $36,000 /year • FAN Web Select (Fund Groups under 50,000 open accounts) – Implementation - $5,000 /fund group – includes up to 10 hours of technical/BSA support – Annual Base Fee - $12,000 /year • FAN Web Direct (API) – Quoted Separately • Customization - $165 /hour • Activity (Session) Fees: – Inquiry- $0.15/event – Account Maintenance - $0.25 /event – Transaction- financial transactions, reorder statements, etc. - $0.50 /event – New Account Set-up - $3.00 /event (Not available with FAN Web Select) $ ___ Strong Authentication: – $0.045 /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into Into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $6,000 /year • Per Record Charge • $ ___ Rep/Branch/ID - $.018 – Dealer- $0.012 $ ___ Dealer ■ $ ___ per record Price Files - $0.002 or $___ per 1.75/user per month, whichever is less Vision Electronic Statement Services Online account access for VIsion Mutual Fund Gateway Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry $ ___ Inquiry Only – Inquiry - $0.05 /event – Per broker ID - $5.00 /month per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Processing – Implementation Fee • $ ___ per event - $5,000 /management company – Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $0.50 /event – New Account Setup - $3.00 /event – Monthly Minimum Charge - $500 /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund Implementation Fees – Develop eBusiness Solutions Software - $24,000 /fund group Implementation – Code Print Software - $10,000 /fund group $ ___ per image Load charges • $ ___ per document Archive charge – $0.05/image • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears) – $0.015/document *Normal Vision ID and activity charges also apply. Exhibit D (continued) to the Transfer Agent Servicing Agreement – EntrepreneurShares Series Trust TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at September, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email 2010 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT • Setup: MFx Portal - $3,000 • Service - $200 /user per month • Access to the following systems included: – BDS - Statement Storage and Tax Form Storage & Retrieval – ReportSource - Mainframe T/A Report Library – T/A Imaging - Thin Client AWD – FundSource - Comprehensive Fund Information – 3270 - T/A Mainframe Access $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS DDS of delivery of standard TIP files) • $ ___ one-- $2,500 one time setup fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file – $100 /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ maintenance fee Client Dedicated Line Data Access For USBFS clients requiring continuous on-line access to USBFS shareholder accounting systems, such as for client call center support: • $7,000 /year per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery workstation for TA2000 AWD access • Plus data communications setup and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending monthly charges based upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. $ ___ implementation Plus training billed at hourly rates plus out-of-pocket expenses Programming Charges $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. $165/hour $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) – estimate 10 hours per CUSIP – Select reports – shareholder system queries for customized reporting, mailings, etc. – File transmissions of client requested shareholder data file extracts – Conversion programming – Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) – estimated at 3 hours per fund family – All other client specific customization and/or development services Transfer Agent Training Services • On-site at USBFS - $300 /day • At client location - $300 /day plus travel and out-of-pocket expenses Exhibit D (continued) to the Transfer Agent Servicing Agreement – EntrepreneurShares Series Trust TRANSFER AGENT & SHAREHOLDER SERVICES SUPPLEMENTAL SERVICES FEE SCHEDULE at September, 2010 Short-Term Trader – Software application used to track and/or assess transaction fees that are determined to be short-term trades. Service can be applied to some or all funds within a fund family. Fees will be applied if the fund(s) have a redemption fee. • 90 days or less: $0.08/open account • 91-180 days: $0.14 /open account • 181-270 days: $0.20 /open account • 271 days- 1 year: $0.26 /open account • 1 year- 2 years: $0.38/open account Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accountsaccounts based upon an average cost single category basis calculation. ■ $ ___ per direct • $1.00 /direct open account per year - WAIVED Email Services Services Excessive Trader – Software application that monitors the number of trades (exchanges, redemptions) that meet fund family criteria for excessive trading and automatically prevents trades In excess of the fund family parameters. • $500 setup /fund group of 1-5 funds, $1,500 setup /fund group of over 5 funds • $0.12/account per year 12b-1 Distribution Fee Aging – Aging shareholder account share lots in order to capture, queue, monitor, service monitor and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There begin assessing 12b-1 fees after a certain share lot age will be no correspondence charges related to this service. ■ $ ___ charged at $1.50 per fund group open account per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsyear.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (EntrepreneurShares Series Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at and documented on the time of the service being added. Digital Investor Additional Services fee schedule: FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ § $[ ] per qualified plan account or Xxxxxxxxx Cxxxxxxxx ESA account (Cap at $___ [ ] per SSN) ■ $ ___ § $[ ] per transfer to successor trustee ■ $ ___ § $[ ] per participant distribution (Excluding SWPs) ■ $ ___ § $[ ] per refund of excess contribution ■ $ ___ § $[ ] per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ § $[ ] per outgoing wire transfer or overnight delivery ■ $ ___ § $[ ] per telephone exchange ■ $ ___ § $[ ] per return check or ACH or stop payment ■ $ ___ § $[ ] per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $[ ] per CUSIP § Expedited CUSIP Setup – $[ ] per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $[ ] per fund/ per change § Fund CUSIP Change – $[ ] per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. § Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • − Implementation – $___ [ ] per fund group − Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. § Activity (Session) Fees: − Inquiry – $[ ] per event − Login Challenge – $[ ] per event − Account Maintenance – $[ ] per event − Transaction – financial transactions, duplicate statement requests, etc. – $[ ] per event − New Account Set-up – $[ ] per event − Bank Verification Attempt – $[ ] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $[ ] per year § Per Record Charge • $ ___ - Rep/Branch/ID • $ ___ – $[ ] - Dealer ■ $ ___ – $[ ] § Price Files – $[ ] per record Price Files or $___ [ ] per user per month, whichever is less Transfer Agent & Shareholder Services Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - $[ ] per event Inquiry • $ ___ - Vision ID - $[ ] per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - $[ ] per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $[ ] per month event - Monthly Minimum Charge - $[ ] per month § Electronic Statements* • $ ___ - Implementation- $[ ] per fund group Implementation • $ ___ - Load charges-$[ ] per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms [ ] years)-$ [ ] per document *Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (North Square Investments Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average Average" index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ [ ]per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ [ ]per SSN) ■ $ ___ [ ]per transfer to successor trustee ■ $ ___ [ ] per participant distribution (Excluding SWPs) ■ $ ___ [ ]per refund of excess contribution ■ $ ___ [ ]per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ [ ]per outgoing wire transfer or overnight delivery ■ $ ___ [ ]per telephone exchange ■ $ ___ [ ]per return check or ACH or stop payment ■ $ ___ [ ]per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • Implementation ● $ ___ Set up [ ]- per fund group, Inquiry only - no transaction capabilities ● $ [ ]per fund group, base transactional and maintenance functionality ● [ ]year minimum term ■ Annual Fee • Set up Fees for New Account Set - Based on Login Volume ● $ [ ]- Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. to [ ] ● $ [ ]- [ ] ● $ [ ]- [ ]+ Digital Investor Activity Fees: $ ___ [ ]per event, per login ● $ [ ]per event, Login Challenge Osterweis • $ ___ (email or SMS Text) ● $[ ] per event, Inquiry $ ___ per event, Security Validation • $ ___ [ ]per event, Account Maintenance $ ___ [ ]per event, Transaction - financial transactions, duplicate statements requests, etc. $ ___ [ ]per event, New Account Set-up • $ ___ ● [ ]per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ [ ]per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge $ ___ [ ]Rep/Branch/ID $ ___ [ ]Dealer ■ $ ___ [ ]per record Price Files or $___ $ [ ]per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry $ ___ [ ]per event Inquiry $ ___ [ ]per month per ID Vision ID Transaction Processing* $ ___ [ ]per Management Company Implementation Fee $ ___ [ ]per event Transaction - purchase, redeem, and exchange $ ___ [ ]per month Monthly Minimum Charge ■ Electronic Statements* $ ___ [ ]per fund group Implementation $ ___ [ ]per image Load charges $ ___ [ ]per document Archive charge • Archive charge is (for any image stored beyond 2 years [ ]years) *Vision ID and event charges also apply. ■ Threatmetrix Services: MFA Annual Product Fee ● $ [ ]Monthly, $ [ ]Annually - Below [ ]IDs ● $ [ ]Monthly, $ [ ]Annually - [ ]IDs ● $ [ ]Monthly, $ [ ]Annually - [ ]IDs and above Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ [ ]per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval $ ___ [ ]per user Setup $ ___ [ ]per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development $ ___ [ ]per file Standard ad-hoc select $ ___ [ ]per hour consultation and programming development for Custom coded data for recurring, scheduled delivery $ ___ [ ]per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) $ ___ [ ]one-time fee to Setup $ ___ [ ]per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider $ ___ [ ]one-time fee to Setup $ ___ [ ]per file per month Maintenance Fee Chat Services ■ $ ___ [ ] Implementation Fee ■ $ ___ [ ]per month Monthly Fee ■ $ ___ [ ]per Chat Fee or $___ [ ]per minute of chat Virtual Assistant ■ $ [ ]Implementation Fee ● $ [ ]per month administration fee Electronic Form Delivery and Signature Capture ■ $ ___ [ ]Implementation fee (includes 15 [ ] forms) ■ $ ___ [ ]for each additional form and email template - Additional setup fee ■ $ ___ [ ]per form, Form and fund logo modifications ■ $ ___ [ ]per updated Fund Logo ■ $ ___ [ ]per month, Monthly minimum fee ■ $ ___ [ ]Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers $ ___ [ ]implementation $ ___ [ ]per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. $ ___ [ ]implementation $ ___ [ ]per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. $ ___ [ ]implementation $ ___ [ ]per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. $ ___ [ ]implementation $ ___ [ ]per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. $ ___ [ ]implementation $ ___ [ ]per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. $ ___ [ ]implementation $ ___ [ ]per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. $ ___ [ ]per month Programming Services ■ $ ___ [ ]per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: Fund Setup programming (transfer Agent system, statements, options, etc.) Customized service development Voice response system setup (menu selections, shareholder system integration, testing, etc.) All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ [ ]per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ [ ]setup per fund group ■ $ ___ [ ]per month administration ■ $ ___ [ ]per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ [ ]per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ [ ]per monthly report Literature Fulfillment Services ■ Account Management/Database Administration $ ___ [ ]per month $ ___ [ ]per SKU - Receiving $ ___ [ ]per order - Order Processing $ ___ [ ]per month per location - Skid Storage $ ___ [ ]per SKU - Disposal ■ Inbound Tele servicing Only $ ___ [ ]per month Account Management (OR) $ ___ [ ]per call, Call Servicing ■ Lead Source Reporting $ ___ [ ]per month ■ Closed Loop Reporting $ ___ [ ]per month, Account Management $ ___ [ ]per fund group, Database Installation, Setup ■ Miscellaneous Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ [ ]per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___[ ]/hour, Programming & File Delivery ■ $ ___[ ]/hour, Project Management/Analysis ■ $ ___[ ]/account/month, Account Data Retention - until purged* ■ $ ___[ ]/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 [ ] months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ [ ]per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ [ ]per CUSIP (Less than 35 [ ]days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ [ ]per fund/ per change - Fund Name Change ■ $ ___ [ ]per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic MARS Sales Reporting & Compliance Services Standard MARS Version 8i Implementation Cost ■ $ [ ]MARS Sales Reporting Module, CRM Module or 22c-2 Compliance Module (Includes up to [ ] year of DST/TA2000 data) Standard MARS Version 8i Products & Services (Monthly fees) ■ $ [ ]MARS Sales & Compliance Reporting (Includes [ ]Sale & [ ]Compliance Users) ■ $ [ ]MARS Sales Reporting (Includes [ ]Sales Users) ■ $ [ ]MARS 22c-2 Compliance (Includes [ ]Compliance Users) Basic support includes file import assistance, database query requests, compliance report monitoring/review/analysis (only with compliance module), and business requirement analysis. Additional Enhanced Services support can be negotiated. Any System Upgrades & Enhancements (quoted separately through a Statement of Work). Base includes initial [ ] dealer interfaces plus DST. Each additional interface requires a setup fee and monthly maintenance fee. Storage allocation includes initial [ ] of data. Each additional [ ]GB of storage space is $ [ ]per month Standard MARS System Setup & Implementation Costs ■ $ [ ]- XxxxxXxxxx.xxx Integration ■ $ [ ]- Custom Data Interface ■ $ [ ]- Omni SERV Setup ■ $ [ ]- Standard Interface ■ $ [ ]- Additional Omni SERV Interface Standard MARS Licenses (Monthly Fee Per User) ■ $ [ ]- Sales Reporting ■ $ [ ]- 22c-2 Compliance ■ $ [ ]- CRM ■ $ [ ]- SFDC MARS Training (in-person): ■ $ [ ]/day plus travel and out-of-pocket expenses. Data scrubbing/Transaction cleaning (daily cleaning of firm, office and rep information): Transaction cleaning Fees: Below fees are based on Monthly Transaction Volume ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] ● [ ] - [ ]K $ [ ] [ ]K - [ ]K $ [ ] Additional Products & Services eCDLY (Quoted Separately): CFG Fulfillment, Customer/Account Module, Document Management, Exact Target, iPad/iPhone, Mapping Integration, Xxxxxxx Xxxxx (Compliance Only), Profiling, Market Metrics, Team Buying Units and RIA Monthly Load. The implementation fee will load shareowner daily confirmations (financial be charged the month following the signed statement of work. Monthly Billing commences once you are live on the MARS system. A project plan will be put in place to clean all historical transactions only, once live on the MARS system. This will take several months to complete. The system will need one month of testing and report setup after go-live. This statement of work is valid for [ ] days from the date requested. Once signed this agreement is binding for [ ] years. MARS pricing does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsany fees imposed by intermediaries such as OmniServ

Appears in 1 contract

Samples: Servicing Agreement (Manager Directed Portfolios)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Advisor’s signature below acknowledges approval of the fee schedules on this Exhibit C. By: Wxxxxxx Xxxxx & Company, L.L.C. Name: /s/ Rxxxxxx X. Xxxxx Title: COO Date: 10/29/14 Exhibit C (continued) to the Trust for Professional Managers Transfer Agent Servicing Agreement – Wxxxxxx Xxxxx and Company Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at October, 2014 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $____ /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $____ /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $____ /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $____ /year § FAN Web Direct (API) – Quoted Separately § Customization - $____ /hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $____ /event − Account Maintenance - $____ /event − Transaction – financial transactions, and perform account maintenance activitiesreorder statements, etc. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ - $____ Set up Fee • Set up Fees for /event − New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Setup - $____ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase /event (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity FeesNot available with FAN Web Select) § Strong Authentication: • $ − $____ /month per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Setactive FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $____ /year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $____ Dealer ■ $ - $____ per record § Price Files - $____ /record or $____ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $____ per event Inquiry • $ /event − Per broker ID - $____ per month /month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $____ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder callerexchange, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per literature order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $____ per hour for completion and quality validation Fund Event* Services ■ $ /event − New Account Setup – $___/hour, Programming & File Delivery ■ $ _ /event − Monthly Minimum Charge - $___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements/month

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Professional Managers)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data accessaccess (MFx Portal), recordkeeping application client dedicated line data access, programming charges, training, Short-Term Trader reporting, cost basis reporting, Excessive Trader, 12b-1 aging, investor email e-mail services, dealer reclaim Osterweis services, literature fulfillmentshareholder performance statements, Same Day Cash Flow System, money market fund service organizations, charges paid by investors, literature fulfillment, physical certificate processing, Jumbo pricing, expedited CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - increase, All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative). CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit B to the Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid Servicing Agreement – Stone Ridge Residential Real Estate Income Fund I, Inc. As Of Processing Policy USBFS will reimburse the Fund for any Net Material Loss that may exist on the Fund’s books and for which USBFS is responsible, at the end of each calendar month. “Net Material Loss” shall be defined as any remaining loss, after netting losses against any gains, which impacts the Fund’s net asset value per share by Investors Shareholder accounts at least 1⁄2 cent. Gains and losses will be charged based upon reflected on the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactionsFund’s daily share sheet, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or $___ per user per month, whichever is less Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ ___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is the Fund will be reimbursed for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can Net Material Loss on a monthly basis. USBFS will reset the “as of” ledger each calendar month so that any losses that do not exceed the materiality threshold of 1⁄2 cent will not be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface carried forward to the TA2000 Mainframe) - Account inquiry and ability next succeeding month. USBFS will notify the Fund’s investment adviser on the daily share sheet of any losses for which such investment adviser may be held accountable. USBFS will supply the Fund from time to perform financial time, as mutually agreed upon, reports summarizing the as-of transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcidentified pursuant this policy.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Stone Ridge Residential Real Estate Income Fund I, Inc.)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit D (continued) to the Transfer Agent Servicing Agreement – Horizon Funds Transfer Agent & Shareholder Services (Additional Services Supplemental Fees Schedules – E-Commerce Fee Schedule) Charges Paid by Investors Schedule at February, 2016 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over [ ] open accounts) − Implementation - $[ ] /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Select (Fund Groups under [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] /hour – (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[ ] /event − Account Maintenance - $[ ] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ] /event − New Account Set-up • $ ___ Setup - $[ ] /event (Not available with FAN Web Select) § Strong Authentication: − $[ ] /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the [ ] day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] § Price Files - $[ ] /record or $___ per user [ ] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event − Monthly Minimum Charge - $[ ] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $[ ] /fund group Implementation • $ ___ per image Vision Electronic Statements (Continued) § Load charges • $ ___ per document − $[ ] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms [ ] years) − $[ ] /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access Exhibit D (continued) to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on the Transfer Agent system Additional Data Delivery Servicing Agreement – Supplemental Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurringFees at February, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements2016

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Horizon Funds)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Sxxxx Exhibit P (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (Additional Supplemental Services – E-Commerce Services Fee Schedule) Charges Paid by Investors Schedule at August, 2013 FAN Web Shareholder accounts will be charged based upon internet access to account information and transaction capabilities through a hyperlink at the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $[…] /fund group – includes up to […] hours of technical/BSA support − Annual Base Fee - $[…] /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $[…] /fund group – includes up to […] hours of technical/BSA support − Annual Base Fee - $[…] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[…] /hour § Activity (Session) Fees: − Inquiry - $[…] /event − Account Maintenance - $[…] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[…] /event − New Account SetSetup - $[…] /event (Not available with FAN Web Select) § Strong Authentication: − $[…] /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per eventday period prior to the billing cycle) FAN Web Mobile Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, Bank Verification Attempt Optional features with additional implementation fees account balances, account history, and ongoing fees are availableconduct financial transaction requests such as purchases, redemptions, and exchanges. A full feature list and quote is available upon request. § Initial Implementation Site Setup Fee - $[…] § Monthly Base Fee - $[…] § Transaction Fees: - Inquiry - $[…] /event - Maintenance - $[…] /event - Transaction - $[…] /event - New Account Establishment Setup - $[…] /event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[…] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[…] − Dealer ■ $ ___ per record - $[…] § Price Files - $[…] /record or $___ per user […] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[…] /event − Per broker ID - $[…] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[…] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[…] /event − New Account Setup – $[…] /event − Monthly Minimum Charge - $[…] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $[…] /fund group Implementation • $ ___ per image Exhibit P (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services Supplemental Services – E-Commerce Services Fee Schedule (continued) at August, 2013 Vision Electronic Statements (Continued) § Load charges • $ ___ per document - $[…] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screenyears) - Account inquiry $[…] /document *Normal Vision ID and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcactivity charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Additional Services. Additional services not included above shall be mutually agreed upon at and documented on the time of the service being added. Digital Investor Additional Services fee schedule: FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings reprocessing and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Transfer Agent Agent, Shareholder & Shareholder Services (Additional Account Services Fee ScheduleSchedule (continued) Annual Service Charges Paid by Investors Shareholder accounts will be charged based upon to the type of activity and type of account, including the following: Qualified Plan Fees ■ $ Fund* § Base Fee per CUSIP $___ per qualified plan account or Xxxxxxxxx ESA account (Cap at first CUSIP, $___ each additional CUSIP § Daily Accrual Fund Accounts $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per open account (This fee applies to research requests for statements older than the prior year) Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery ■ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ Dealer ■ $ ___ per record Price Files or § Open Accounts $___ per user per month, whichever is less Vision Electronic Statement Services Online open account access for broker/dealers, financial planners, and RIAs. ■ Account inquiry • $ § Closed (zero balance) Accounts $___ per event Inquiry • $ closed account Annual Basis Point Fee ___ per month per ID Vision ID • Transaction Processing* • $ basis point on the first $___ per Management Company Implementation Fee • $ ___ per event Transaction - purchase, redeem, and exchange • $ basis points on the next $___ per month Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic basis points on the balance Services Included in Annual Basis Point Fee § Telephone Calls § Voice Response Calls § Manual Shareholder Transaction & Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email § Omnibus Account Transaction § Daily Valuation/Manual 401k Trade § Report Source – Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications data. Includes set up and data delivery and security software2 user Ids. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad§ NSCC System Interface § Short-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurringTerm Trader Reporting – Software application used to track and/or assess transaction fees that are determined to be short-term trades. § Excessive Trader – Software application that monitors the number of trades (exchanges, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP filesredemptions) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon that meet fund family requirements criteria for excessive trading and automatically prevents trades in excess of the fund family parameters. § 12b-1 Aging – Aging shareholder account share lots in order to monitor and begin assessing 12b-1 fees after a certain share lot age. Miscellaneous Expenses All other miscellaneous fees and expenses, including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There following, will be no correspondence charges related to this separately billed as incurred: Telephone toll-free lines, mailing, sorting and postage, stationery, envelopes, service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management data conversion, AML verification services, special reports, record retention, lost shareholder search, disaster recovery charges, ACH fees, Fed wire charges, NSCC activity charges, DST charges, shareholder/dealer print out (ORdaily confirms, investor confirms, tax, check printing and writing and commissions), voice response (VRU) • $ ___ per callmaintenance and development, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per monthdata communication and implementation charges, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-omnibus conversions, Mergerstravel, Fully History Conversions (Manual excess history, FATCA and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions onlyother compliance mailings, does not include maintenance confirmations) and send notification to consented shareowners of a new electronic document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsarchiving.

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Series Portfolios Trust)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), , EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - following 18-month period or $100 million threshold being reached – All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit C to the Trust for Professional Managers Transfer Agent Servicing Agreement Transfer Agent & Shareholder Services (- Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ $- per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ 30.00 per SSN) ■ $ ___ $- per transfer to successor trustee ■ $ ___ $- per participant distribution (Excluding SWPs) ■ $ ___ $- per refund of excess contribution ■ $ ___ $- per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ $- per outgoing wire transfer or overnight delivery ■ $ ___ $- per telephone exchange ■ $ ___ $- per return check or ACH or stop payment ■ $ ___ $- per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup CUSIP Setup beyond the initial CUSIP – $- per CUSIP Expedited CUSIP Setup – $- per CUSIP (Less than 35 days) Fund Characteristic Change Fund Name Change – $- per fund/ per change Fund CUSIP Change – $- per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • − Implementation – $___ - per fund group − Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $- per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. Activity (Session) Fees: − Inquiry – $- per event − Login Challenge – $- per event − Account Maintenance – $- per event − Transaction – financial transactions, duplicate statement requests, etc. – $- per event − New Account Set-up – $- per event − Bank Verification Attempt – $- per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery – $- per year Per Record Charge • $ ___ - Rep/Branch/ID • $ ___ – $.- - Dealer ■ $ ___ – $- Price Files – $- per record Price Files or $___ - per user per month, whichever is less Transfer Agent & Shareholder Services - Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. Account inquiry • $ ___ - Inquiry - $- per event Inquiry • $ ___ - Vision ID - $- per month per ID Vision ID • Transaction Processing* • $ ___ - Implementation Fee - $- per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - $- per month event - Monthly Minimum Charge - $500 per month Electronic Statements* • $ ___ - Implementation- $- per fund group Implementation • $ ___ - Load charges-$- per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years)-$0.015 per document *Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etcevent charges also apply.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Professional Managers)

Additional Services. Additional services not included above shall be mutually agreed upon at the time of the service being added. Digital Investor shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), Fund Source, EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average index, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Average. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. closed Cove Advisor’s Signature below acknowledges approval of the five (5) fee schedules on this Exhibit E.Cove Street Capital, LLC By:_____________________________ Printed Name:_______________________ Title:____________________________ Date:_______________ Cove Advisor’s Signature below acknowledges approval of the five (5) fee schedules on this Amended Exhibit E. Cove Street Capital, LLC By:_____________________________ Printed Name:_______________________ Title:____________________________ Date:_______________ Cove Amended Exhibit E (continued) to the Managed Portfolio Series Transfer Agent Servicing Agreement TRANSFER AGENT & SHAREHOLDER SERVICESSUPPLEMENTAL SERVICES - E-COMMERCE SERVICESFEE SCHEDULE at August 14, 2019 Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Schedule Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees ■ $ ___ ▪ $[…] per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ […]per SSN) ■ $ ___ § $[…]per transfer to successor trustee ■ $ ___ § $[…]per participant distribution (Excluding SWPs) ■ $ ___ § $[…]per refund of excess contribution ■ $ ___ § $[…]0 per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ § $[…]per outgoing wire transfer or overnight delivery ■ $ ___ per § $[…]er telephone exchange ■ $ ___ § $[…] per return check or ACH or stop payment ■ $ ___ § $[…]per statement year requested per account (This fee applies to research requests for statements older than the prior year) CUSIP Setup § CUSIP Setup beyond the initial CUSIP – $[…]per CUSIP § Expedited CUSIP Setup – $[…]per CUSIP (Less than 35 days) Fund Characteristic Change § Fund Name Change – $[…] per fund/ per change § Fund CUSIP Change – $[…] per fund/ per change Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • Implementation – $___ Annual Base Fee […]per fund group • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[…]per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: • Inquiry – $[…]per event • Login Challenge – $[…]per event • Account Maintenance – $[…]per event • Transaction – financial transactions, duplicate statement requests, etc. – $[…]per event • New Account Set-up – $[…] per event • Bank Verification Attempt – $[…] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery – $[…]per year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ – […] - Dealer ■ $ ___ – […] § Price Files – […]per record Price Files or $___ […] per user per month, whichever is less Cove Transfer Agent & Shareholder Services Additional Services Fee Schedule (Continued) Vision Electronic Statement Services Online account access for broker/dealers, financial planners, and RIAs. § Account inquiry • $ ___ - Inquiry - […]per event Inquiry • $ ___ - Vision ID - […]per month per ID Vision ID • § Transaction Processing* • $ ___ - Implementation Fee - […]per Management Company Implementation Fee • $ ___ per event - Transaction - purchase, redeem, and exchange • $ ___ - […]per month event - Monthly Minimum Charge - […]per month § Electronic Statements* • $ ___ - Implementation- […]per fund group Implementation • $ ___ per - Load charges[…]per image Load charges • $ ___ per document - Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder calleryears)- […]per document *Vision ID and event charges also apply. Fund Source Client Access to audited fund information, forms and fulfillment pieces can be sent via email through a secured service rather than mailedpricing, performance, literature, processing guidelines. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ […]per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements– Unlimited Users

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Managed Portfolio Series)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in Exhibit D (continued) to the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Servicing Agreement – FundX Investment Trust Fees ■ $ at ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional , 2014 FAN Web Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per internet access to account (This fee applies to research requests for statements older than information and transaction capabilities through a hyperlink at the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Select (Fund Groups under [ ] open accounts) − Implementation - $[ ] /fund group – includes up to [ ] hours of technical/BSA support − Annual Base Fee - $[ ] /year § FAN Web Direct (API) – Quoted Separately § Customization - $[ ] /hour- (subject to change at prevailing rates of vendor) § Activity (Session) Fees: − Inquiry - $[ ] /event − Account Maintenance - $[ ] /event − Transaction – financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requestsreorder statements, etc. • $ ___ per event, - $[ ] /event − New Account SetSetup - $[ ] /event (Not available with FAN Web Select) § Strong Authentication: − $[ ] /month per active FAN Web ID (Any ID that has had activity within the 180-up • $ ___ per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $[ ] /year § Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] § Price Files - $[ ] /record or $___ per user [ ] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event § Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • § Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event − Monthly Minimum Charge - $[ ] /month Vision Electronic StatementsStatements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* • $ ___ per fund § Implementation Fees − $[ ] /fund group Implementation • $ ___ per image Vision Electronic Statements § Load charges • $ ___ per document − $[ ] /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms years) − $[ ] /document *Normal Vision ID and fulfillment pieces can be sent via email through a secured service rather than mailedactivity charges also apply. ■ $ Exhibit D (continued) to the Transfer Agent Servicing Agreement – FundX Investment Trust Fees at ___ per Email ______, 2014 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT - § BDS – Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user - Setup: $[ ] /user - Support: $[ ] /user per month Support § ReportSource – Report and Data File Storage & Retrieval - Setup: Included in initial intial fund Setup setup on Transfer Agent system - $[ ]/ user per month beyond [ ] users included as part of setup Additional Data Delivery Services § Ad Hoc/Power Select Hoc/ PowerSelect File Development • $ ___ per file - Standard ad-hoc select • $ ___ select: $[ ] per hour consultation and programming development for file - Custom coded data for recurring, scheduled delivery • $ ___ delivery: $[ ] per file hour consultation and programming development - Support: $[ ] /file per month for recurring files/- Recurring files/ reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ § Custom Electronic File Exchange (MFS DDS delivery of standard TIP files) • $ ___ - Setup: $[ ] one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file - Support: $[ ] /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access § Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ − $[ ] implementation • $ ___ per month ■ − $[ ] /month § Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers Cost varies depending upon location and bandwidth § TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § Automated Work Distributor (AWD) - Image and workflow application. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ − $[ ] implementation • $ ___ per ID − $[ ] /ID per month § PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month − $[ ] /month Programming Services ■ $ ___ per hour Charges- (subject to changechange at prevailing rate of vendor) Osterweis ■ § $[ ] /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) - All other client specific customization and/or development services Outbound Calling & Marketing Campaigns – Cost based on project requirements. Exhibit D (continued) to the Transfer Agent Servicing Agreement – FundX Investment Trust Fees at ________, 2014 Transfer Agent Training Services § On-site at USBFS - $[ ] /day § At Client Location - $[ ] /day plus travel and out-of-pocket expenses if required Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct § $[ ] /direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ § $[ ] setup per fund /fund group ■ $ ___ per month § $[ ] /month administration ■ $ ___ per received § $[ ] /received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund § $[ ] /fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Services* § Account Management (OR) • $ ___ per call, − $[ ] /month § Inbound Teleservicing Only − Account Management - $[ ] /month − Call Servicing - $[ ] /minute § Lead Source Reporting • $ ___ per month ■ − $[ ] /month § Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, - $[ ] /month − Database Installation, Setup ■ Miscellaneous - $[ ] /fund group § Out-of-Pocket Expenses Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely CTI Reporting – Integrated custom detailed call reporting $[ ] /monthly report Exhibit D (continued) to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ the Transfer Agent Servicing Agreement – FundX Investment Trust Fees at ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account, 2014 Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Fees § $[ ] /qualified plan account or Cxxxxxxxx ESA account (Cap at $[ ] /SSN) § $[ ] /transfer to successor trustee § $[ ] /participant distribution (Excluding SWPs) § $[ ] /refund of excess contribution § $[ ] /reconversion/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions recharacterization Additional Shareholder Paid Fees § $[ ] /outgoing wire transfer or overnight delivery § $[ ] /telephone exchange § $[ ] /return check or ACH or stop payment § $[ ] /research request per account (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out This fee applies to Osterweis another Transfer Agent) *FINCEN regulations require account retention requests for 12 months following closing. Data is purged statements older than the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statementsprior year)

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (FundX Investment Trust)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, recordkeeping application access, programming charges, outbound calling & marketing campaigns, training, cost basis reporting, short-term trader reporting, excessive trader, investor email services, dealer reclaim Osterweis services, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Deliverymarketing and fulfillment solution (eCONNECT), Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Exhibit D (continued) to the Transfer Agent Servicing Agreement – Horizon Funds Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the following: Qualified Plan Supplemental Fees ■ $ ___ per qualified plan account or Xxxxxxxxx ESA account (Cap at $___ per SSN) ■ $ ___ per transfer to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per account (This fee applies to research requests for statements older than the prior year) Schedules – E-Commerce Digital Investor Shareholder account access through the internet. Shareholders can securely access account information, conduct financial transactions, and perform account maintenance activities. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. Digital Investor • $ ___ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • − Implementation – $___ [ ] per fund group − Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ – $[ ] per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, New Account Set-up • $ ___ per event, Bank Verification Attempt year Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. ▪ Activity (Session) Fees: − Inquiry – $[ ] per event − Login Challenge – $[ ] per event − Account Maintenance – $[ ] per event − Transaction – financial transactions, duplicate statement requests, etc. – $[ ] per event − New Account Set-up – $[ ] per event − Bank Verification Attempt – $[ ] per event FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, Base Fee Per Management Company - file generation and delivery - $[ ] /year ▪ Per Record Charge • $ ___ Rep/Branch/ID • $ ___ - $[ ] − Dealer ■ $ ___ per record - $[ ] ▪ Price Files - $[ ] /record or $___ per user [ ] /user per month, whichever is less Vision Electronic Statement Services Online account access for Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ ___ per event Inquiry • $ ___ per month Only − Inquiry - $[ ] /event − Per broker ID - $[ ] /month per ID Vision ID • Transaction Processing* • $ ___ per Management Company Processing − Implementation Fee • $ ___ per event - $[ ] /management company − Transaction - purchase, redeem, and exchange • $ ___ per month exchange, literature order - $[ ] /event − New Account Setup – $[ ] /event − Monthly Minimum Charge ■ Electronic Statements* • $ ___ per fund group Implementation • $ ___ per image Load charges • $ ___ per document Archive charge • Archive charge is for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ ___ per Email Client Web Data Access U.S. Bank client on-line access to fund and investor data through U.S. Bank technology applications and data delivery and security software. ■ STAT - Statement and Tax Form Storage & Retrieval • $ ___ per user Setup • $ ___ per user per month Support Setup: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring files/reports scheduled for delivery via Report Source - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ Custom Electronic File Exchange (MFS delivery of standard TIP files) • $ ___ one-time fee to Setup • $ ___ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ for each additional form and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ ___ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ Charges incurred for customized services based upon fund family requirements including but not limited to: • Fund Setup programming (transfer Agent system, statements, options, etc.) • Customized service development • Voice response system setup (menu selections, shareholder system integration, testing, etc.) • All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for non-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests - $___ per hour for completion and quality validation Fund Event* Services ■ $ ___/hour, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements[ ] /month

Appears in 1 contract

Samples: Agent Servicing Agreement (Horizon Funds)

Additional Services. Additional services Available but not included above shall be mutually agreed upon at are the time of the service being added. Digital Investor following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data accessaccess (MFx Portal), recordkeeping application client dedicated line data access, programming charges, training, Short-Term Trader reporting, cost basis reporting, Excessive Trader, 12b-1 aging, investor email e-mail services, dealer reclaim Osterweis services, literature fulfillmentshareholder performance statements, Same Day Cash Flow System, money market fund service organizations, charges paid by investors, literature fulfillment, physical certificate processing, Jumbo pricing, expedited CUSIP setup, CTI reporting, sales reporting & Rule 22c-2 reporting (MARS), electronic statements (Informa), EConnect Delivery, Shareholder Call review analysis, statement support, Mutual Fund Profile II services, dealer/fund merger events, NAV reprocessing, voluntary state withholdings and additional services mutually agreed upon. In addition to the fees described above, additional fees may be charged to the extent that changes to applicable laws, rules or regulations require additional work or expenses related to services provided (e.g., compliance with new liquidity risk management and reporting requirements). FIRST AMERICAN SERVICE ORG -- for assets and shareholder activity in the First American Service Org, the following charges are waived: CUSIP Set-Up Fee, CUSIP Monthly Fee, Open Account Fee, Closed Account Fee, Basis Points on assets, and Select Reports Associated with First American address files for annual required mailings * *Subject to annual CPI increase - All Urban Consumers - U.S. City Average indexincrease, provided that the CPI adjustment will not decrease the base fees (even if the cumulative CPI rate at any point in time is negative)Milwaukee MSA. CPI IS WAIVED Fees are calculated pro rata and billed monthly. The monthly Advisor’s signature below acknowledges approval of the five (5) fee for an open account shall be charged in the month during which an account is opened through the month in which such account is closed. The monthly fee for a closed account shall be charged in the month following the month during which such account is closed. Transfer Agent & Shareholder Services (Additional Services Fee Schedule) Charges Paid by Investors Shareholder accounts will be charged based upon the type of activity and type of account, including the followingschedules on this Exhibit C. By: Qualified Plan Fees ■ $ Phase Capital L.P. Name: ________________________________ per qualified plan account or Xxxxxxxxx ESA account (Cap at $Title: ________________________________ per SSN) ■ $ Date: ________________________________ per transfer Phase 4/2012 Exhibit C (continued) to successor trustee ■ $ ___ per participant distribution (Excluding SWPs) ■ $ ___ per refund of excess contribution ■ $ ___ per reconversion/recharacterization Additional the Trust for Professional Managers Transfer Agent Servicing Agreement TRANSFER AGENT & SHAREHOLDER SERVICES ACCOUNT SERVICES FEES at April, 2012 FAN Web Shareholder Paid Fees ■ $ ___ per outgoing wire transfer or overnight delivery ■ $ ___ per telephone exchange ■ $ ___ per return check or ACH or stop payment ■ $ ___ per statement year requested per internet access to account (This fee applies to research requests for statements older than information and transaction capabilities through a hyperlink at the prior year) Digital Investor Shareholder account access through the internetfund group web site. Shareholders can securely access account information, conduct portfolio listing fund family, transaction history, purchase additional shares through ACH, etc. § FAN Web Premium (Fund Groups over 50,000 open accounts) − Implementation - $____ /fund group – includes up to 25 hours of technical/BSA support − Annual Base Fee - $____ /year § FAN Web Select (Fund Groups under 50,000 open accounts) − Implementation - $____ /fund group – includes up to 10 hours of technical/BSA support − Annual Base Fee - $____ /year § FAN Web Direct (API) – Quoted Separately § Customization - $____ /hour § Activity (Session) Fees: − Inquiry - $____ /event − Account Maintenance - $____ /event − Transaction – financial transactions, and perform account maintenance activitiesreorder statements, etc. Electronic document delivery is also available as an adjunct service. Digital Investor includes user interface which caters to a full range of connected devices, including tablets and smart phones. The standard implementation comes with advanced authentication, eCommerce inspired workflows, and a base package of transaction and maintenance functionality. ■ Digital Investor • $ - $____ Set up Fee • Set up Fees for New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete) are waived. • $___ Annual Base Fee • Annual Base Fee includes New Account Set Up & Bank Verify, Systematic Purchase (add/change/delete), and Systematic Redeem (add/change/delete). Annual Base Fees for these three services are waived. ■ Digital Investor Activity Fees: • $ ___ per event, Login Challenge Osterweis • $ ___ per event, Inquiry • $ ___ per event, Security Validation • $ ___ per event, Account Maintenance • $ ___ per event, Transaction - financial transactions, duplicate statements requests, etc. • $ ___ per event, /event − New Account Set-up • $ - $____ /event (Not available with FAN Web Select) § Strong Authentication: − $____ /month per event, Bank Verification Attempt Optional features with additional implementation fees and ongoing fees are available. A full feature list and quote is available upon request. active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle) FAN Mail Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages. ■ $ ___ per year, § Base Fee Per Management Company - file generation and delivery - $____ /year § Per Record Charge • $ ___ Rep/Branch/ID • $ - $____ Dealer ■ $ - $____ per record § Price Files - $____ or $____ per user /user per month, whichever is less Vision Electronic Statement Services Online account access for Mutual Fund Gateway Permits broker/dealers, financial planners, and RIAsRIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts. ■ Account inquiry • $ § Inquiry Only − Inquiry - $____ per event Inquiry • $ /event − Per broker ID - $____ per month /month per ID Vision ID • § Transaction Processing* • $ Processing − Implementation - $____ per Management Company Implementation Fee • $ ___ per event /management company − Transaction - purchase, redeem, and exchange • $ exchange, literature order - $____ per month /event − New Account Setup – $____ /event − Monthly Minimum Charge ■ Electronic Statements* • $ - $____ per fund group /month Vision Electronic Statements Provides the capability for financial intermediaries to access electronic statements via the Vision application.* § Implementation • $ Fees − Develop eBusiness Solutions Software - $____ per image Load charges • $ /fund group − Code Print Software - $____ per document /fund group § Load charges − $____ /image § Archive charge • Archive charge is (for any image stored beyond 2 years Electronic Correspondence Upon consent from shareholder caller, forms and fulfillment pieces can be sent via email through a secured service rather than mailed. ■ $ years) − $____ per Email /document *Normal Vision ID and activity charges also apply. Phase 4/2012 TRANSFER AGENT & SHAREHOLDER SERVICES - Phase SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES FEE SCHEDULE at April, 2012 Client Web Data Access U.S. Bank USBFS client on-line access to fund and investor data through U.S. Bank USBFS technology applications and data delivery and security software. ■ STAT § Setup: MFx Portal - Statement and Tax Form Storage & Retrieval • $ $____ per user Setup • $ § Service - $____ per user /user per month Support Setup§ Access to the following systems included: Included in initial fund Setup on Transfer Agent system Additional Data Delivery Services ■ Ad Hoc- BDS – Statement Storage and Retrieval - ReportSource – Mainframe T/Power Select File Development • $ ___ per file Standard ad-hoc select • $ ___ per hour consultation and programming development for Custom coded data for recurring, scheduled delivery • $ ___ per file per month for recurring filesA Report Library - T/reports scheduled for delivery via Report Source A Imaging – Thin Client AWD - Support Charges • Recurring files scheduled for delivery via Report Source. Osterweis ■ FundSource – Comprehensive Fund Information - 3270 – T/A Mainframe Access § Custom Electronic File Exchange (MFS DDS of delivery of standard TIP files) • $ - $____ one-one time setup fee to Setup • $ - $____ per file per month, Support ■ File Delivery to Alternate Sales Reporting Provider • $ ___ one-time fee to Setup • $ ___ per file /file per month Maintenance Fee Chat Services ■ $ ___ Implementation Fee ■ $ ___ per month Monthly Fee ■ $ ___ per Chat Fee or maintenance fee Client Dedicated Line Data Access For USBFS clients requiring continuous on-line access to USBFS shareholder accounting systems, such as for client call center support: § $___ per minute of chat Electronic Form Delivery and Signature Capture ■ $ ___ Implementation fee (includes 15 forms) ■ $ ___ /year per workstation for each additional form TA2000 AWD access § Plus data communications setup and email template - Additional setup fee ■ $ ___ per form, Form and fund logo modifications ■ $ ___ per updated Fund Logo ■ $ ___ per month, Monthly minimum fee ■ $ ___ Per electronic envelope Fee Recordkeeping Application Access ■ Internet VPN - Infrastructure to allow for application accessibility to host systems and file transfers • $ ___ implementation • $ ___ per month ■ Physical Network - Infrastructure to allow for application accessibility to host systems and file transfers • Cost varies depending monthly charges based upon location and bandwidth ■ TA2000 3270 Emulation (Mainframe Green Screen) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access. • $ § Plus training billed at hourly rates plus out-of-pocket expenses Programming Charges § $____ implementation • $ ___ per ID per month ■ TA2000 Desktop (Graphic User Interface to the TA2000 Mainframe) - Account inquiry and ability to perform financial transactions or account maintenance depending upon user access provisioning. • $ ___ implementation • $ ___ per ID per month ■ TA2000 SmartDesk (Web Application to TA2000 Mainframe) - Account inquiry only. • $ ___ implementation • $ ___ per ID per month ■ Automated Work Distributor (AWD) - Image and workflow application. • $ ___ implementation • $ ___ per ID per month ■ Same Day Cash Management (SDCM) - Fund level transaction and cash reporting. • $ ___ implementation • $ ___ per ID per month ■ PowerSelect - SQL database used for ad hoc reporting from the shareholder recordkeeping system. • $ ___ per month Programming Services ■ $ ___ per hour (subject to change) Osterweis ■ /hour § Charges incurred for customized services based upon fund family requirements including but not limited to: - Fund Setup setup programming (transfer Agent agent system, statements, options, etc.) – estimate 10 hours per CUSIP - Select reports – shareholder system queries for customized reporting, mailings, etc. - File transmissions of client requested shareholder data file extracts - Conversion programming - Customized service development - Voice response system setup (menu selections, shareholder system integration, testing, etc.) – estimated at 3 hours per fund family - All other client specific customization and/or development services Cost Basis Reporting Annual reporting of shareholder cost basis for nonTransfer Agent Training Services § On-fiduciary direct accounts. ■ $ ___ per direct open account per year - WAIVED Email Services Services to capture, queue, monitor, service and archive shareholder email correspondence: ■ $ ___ setup per fund group ■ $ ___ per month administration ■ $ ___ per received email correspondence Dealer Reclaim Services Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service. ■ $ ___ per fund group per month CTI Reporting Integrated custom detailed call reporting - $ ___ per monthly report Literature Fulfillment Services ■ Account Management/Database Administration • $ ___ per month • $ ___ per SKU - Receiving • $ ___ per order - Order Processing • $ ___ per month per location - Skid Storage • $ ___ per SKU - Disposal ■ Inbound Tele servicing Only • $ ___ per month Account Management (OR) • $ ___ per call, Call Servicing ■ Lead Source Reporting • $ ___ per month ■ Closed Loop Reporting • $ ___ per month, Account Management • $ ___ per fund group, Database Installation, Setup ■ Miscellaneous Expenses • Included but not limited to specialized programming, kit and order processing expenses, postage, and printing. Shareholder Call Review Analysis Includes Call Sampling sent securely to client and Reporting of internal representative reviews. ■ $ ___ per Month Dealer Survey Completion Dealer fund survey requests site at USBFS - $____ per hour for completion and quality validation Fund Event* Services ■ $ /day § At client location - $___/hour_ /day plus travel and out-of-pocket expenses Phase 4/2012 TRANSFER AGENT & SHAREHOLDER SERVICES - Phase SUPPLEMENTAL SERVICES - FEE SCHEDULE at April, Programming & File Delivery ■ $ ___/hour, Project Management/Analysis ■ $ ___/account/month, Account Data Retention - until purged* ■ $ ___/CUSIP/month, CUSIP Data Retention - until purged* *Fund Event are defined as Fund Liquidations, De-conversions, Mergers, Fully History Conversions (Manual and Systematic) and Non-Taxable Reorganizations (into U.S. Bank or out to Osterweis another Transfer Agent) *FINCEN regulations require account retention for 12 months following closing. Data is purged the first July after retention requirements have been fulfilled. CUSIP Setup ■ $ ___ per CUSIP - CUSIP Setup beyond the initial CUSIP ■ $ ___ per CUSIP (Less than 35 days) - Expedited CUSIP Setup Fund Characteristic Change ■ $ ___ per fund/ per change - Fund Name Change ■ $ ___ per fund/ per change - Fund CUSIP Change Informa Shareholder Electronic Statement Services eCDLY will load shareowner daily confirmations (financial transactions only, does not include maintenance confirmations) and send notification to consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Confirm Statements Electronic Investor Statement Presentation eStatements will load shareowner investor statements in a PDF format and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Investor Statements Electronic Tax Presentation eTax will load TA2000 tax forms and send notification to the consented shareowners of a new document to view. ■ $ ___ per statement, Document Loading, Storage, and Access ■ $ ___ per suppressed statement, Document Consent Processing, Suppression, and Notification ■ $ ___ initial setup fee, Development & Implementation of Electronic Tax Statements2012

Appears in 1 contract

Samples: Transfer Agent Servicing Agreement (Trust for Professional Managers)

Time is Money Join Law Insider Premium to draft better contracts faster.