Support Limitations. LightEdge Technical Support is not responsible for end-user support of issues not directly related to Service. This includes (but is not limited to) Customer operating systems, Customer equipment, or Customer application support.
Support Limitations. Local Availability of Support. Some offerings, features, and coverage (and related products) may not be available in all countries or areas. In addition, delivery of support outside of the applicable HPE coverage areas may be subject to travel charges, longer response times, reduced restoration or repair commitments, and reduced coverage hours.
Support Limitations. In the case of any Incidents that are not reproducible by Service Provider Service Provider will restore the Hosted Services but may not be able to correct the underlying cause if the Incident is not reproducible. Service Provider is not responsible for correcting any Incidents that are (i) for services for which Customer does not have the appropriate subscription if such a subscription is required for the service (e.g. SWIFT); (ii) due to Customer lack of technical knowledge / training on the Hosted Services provided; or (iii) software errors related to any of the following: (A) changes to Customer’s operating system or environment that adversely affect the Hosted Services; (B) use of the Hosted Services in a manner for which such Hosted Services were not designed or not otherwise in conformance with the Documentation; (C) Customer’s negligence or misuse of the Hosted Services. In the event Service Provider is requested to provide support for any of the foregoing, Service Provider will use commercially reasonable efforts to assist Customer but reserves the right to charge for such assistance at its then applicable professional services rates.
Support Limitations. Dell is not liable for any failure or delay in performance due to any cause beyond its control. Service extends only to uses for which the Supported Product was designed.
Support Limitations. Local Availability of Support. Some offerings, features, and coverage (and related products) may not be available in all countries or areas. In addition, delivery of support outside of the applicable HP coverage areas (as an example, outside of the Green Line) may be subject to travel charges, longer response times, reduced restoration or repair commitments, and reduced coverage hours.
Support Limitations. Support Services do not include: m. Training, design or configuration assistance;
Support Limitations. The support services described in this document are subject to the limitation sets out in the Agreement and, in addition, expressly exclude:
Support Limitations. Supplier shall have no obligation to support: (a) altered, damaged or modified x.XXXX MAC or driver Software; (b) x.XXXX MAC or driver Software that is not the then current or previous sequential release; (c) x.XXXX MAC or driver Software problems caused by Motorola’s negligence, hardware malfunction or other causes beyond the control of Supplier; or (d) x.XXXX MAC or driver Software installed in an operating environment or in a hardware environment for which the x.XXXX MAC or driver Software has not been licensed or authorized.
Support Limitations. LightEdge Technical Support is not responsible for end-user support of issues not directly related to Service. This includes (but is not limited to) Customer operating systems, Customer equipment, or Customer application support. LightEdge reserves the right to xxxx customer at current hourly rates for configuration requests that are not required to provide Service outlined herein. LightEdge support of mobile devices will be done on a best effort basis. LightEdge is not responsible for device configuration or malfunctions. Activation requests and support tickets for mobile devices will be handled during normal business hours. Trouble Tickets opened for mobile device issues may be charged a minimum fee OR an hourly rate if the root cause of the issue is not related to the LightEdge OCS platform. LightEdge reserves the right to xxxx customer at current hourly rates for configuration or support requests of this nature.
Support Limitations. LightEdge Technical Support is not responsible for end-user support of issues not directly related to Serv ice. This includes (but is not limited to) Customer operating sy stems, Customer equipment, or Customer application support.
