Contract (March 19th, 2012)
December 16, 2008 Greg Hopkins Executive Vice President, Global Accounts TeleTech Holdings, Inc. 9197 S. Peoria Street Englewood, Colorado 80112 Re: Amendment to Your Employment Agreement (February 23rd, 2009)
Please refer to your employment agreement (the Agreement) between TeleTech Holdings, Inc. (the Company) and you, dated March 17, 2004. This letter amendment (the Amendment) amends the Agreement for purposes of Section 409A of the Internal Revenue Code of 1986, as amended, and the Treasury Regulations and Internal Revenue Service guidance thereunder (Section 409A). The Amendment is effective as of December 16, 2008.