Workaround Time definition

Workaround Time means the time taken (after the incident has been reported to the support team) until the equivalent functionality is restored without fixing the cause but using other options.
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Workaround Time means the amount of time, from the time Bank becomes aware, or should have become aware, of any Error, in which Bank shall provide a Workaround for such Error. For purposes of this definition, "Workaround" means a reasonable temporary resolution for any Error.
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Workaround Time means the amount of time, from the time of BTT’s knowledge of an Incident, in
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Examples of Workaround Time in a sentence

  • In the event that Bank fails to meet the Response Time, the Workaround Time, or the Resolution Time requirements set forth above and such failure constitutes a Severity Level I condition, Company shall [***] for each such failure.

  • Bank shall provide such Support Services [***], in accordance with Response Time, Workaround Time, and Resolution Time requirements set forth below at no additional cost to Company.

  • Severity Level Severity Description Response Time Workaround Time Permanent Solution Time for Temporary Workaround 1 Critical problem that blocks functional usage of the Software.

  • If, during the Program Solution Warranty Period, Bank is notified by Company of any such defects in design, material, or workmanship, or of any nonconformity with the Program Solution Specifications, then Bank shall correct the applicable Program Solution, at Bank's expense and at no cost to Company, in accordance with the Response Time, the Workaround Time, and the Resolution Time requirements set forth in Section 11(f) of this Exhibit D.

  • If the Fund provides the Insurance Company with materially incorrect share net asset value information, as deemed by the Trust's then current standard for materiality, the Account(s) shall be entitled to an adjustment to the number of shares purchased or redeemed to reflect the correct share net asset value, which net asset value shall be corrected in accordance with the Trust's then current policy on net asset value corrections.

  • Severity Level Response Time Resolution or Workaround Time Bronze Level Service Severity Response and Resolution Time provision shall be the default (break-fix, excluding parts) remote service only, unless defined in the Order Form to include parts, manufacturer’s support services and swcomms on-site engineering services (where an engineer physically attends a site).

  • Service Level • Immediate email escalation to Technical Support, followed by warm handoff • Resolution Time: 8 Hours • Workaround Time: 1 Hour • Target Updates: Every 30 minutes until Resolution Service Level Credit • Six percent (6%) of the annual Cloud Services Fees paid or payable by the City for each instance where AIS fails to address a Priority One problem within the Resolution and Workaround times specified above.

  • Service Level • Immediate email escalation to Technical Support, followed by warm handoff • Resolution Time: 24 Hours • Workaround Time: 2 Hours • Target Updates: Every hour until Resolution Service Level Credit • Six percent (6%) of the annual Cloud Services Fees paid or payable by the City for each instance where Record Storage Systems fails to address a Priority Two problem within the Resolution and Workaround times specified above.

  • As far as Incidents relating to a Production Environment are concerned, Provider shall procure that, with respect to each Support Request and having regard to the Incident Level of the respective Incident, Response Time is in accordance with Target Workaround Time, Workaround Time is in accordance with Target Workaround Time and Resolution Time is in accordance with Target Resolution Time.

  • In the event that a Workaround is not provided within the Target Workaround Time, then the following escalation timings shall apply.


More Definitions of Workaround Time

Workaround Time. This means the time between when FileCloud accepts a support ticket from a Customer reporting a Defect as defined in these Terms and when FileCloud delivers a Workaround to the Customer.
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Workaround Time means the amount of time which elapses between the receipt of a Support Request by Provider and the provision of a solution, work around or action plan for resolution of the respective Incident. Any period of time (i) which is not within the hours of the Support Availability or (ii) in which the Customer does not comply with the Cooperation Duties shall not count as Workaround Time.
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Workaround Time means a short term or temporary way to restore service failures to a usable level. The workarounds are used for reducing or eliminating the Impact of an Incident or problem until a permanent solution can be implemented for severity 1 and 2 errors.
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Related to Workaround Time

  • Workaround means a temporary modification to or change in operating procedures for the Work that: (i) circumvents or effectively mitigates the adverse effects of a Defect so that the Work complies with and performs in accordance with the applicable Specifications and Documentation; (ii) does not require substantial reconfiguration of the Work or any reloading of data; and (iii) does not otherwise impose any requirements that would impede an end user’s efficient use of the Work.

  • Lead Time means the quoted timeframe calculated between the date of receipt of the PO by Supplier and the Delivery Date.

  • Network Upgrades means modifications or additions to transmission-related facilities that are integrated with and support the Transmission Provider’s overall Transmission System for the general benefit of all users of such Transmission System. Network Upgrades shall include:

  • Software Upgrade means a release of Software, in object code form, or firmware, which adds new functionality and feature enhancements to the Software or Equipment. Kodak software releases that are designated as Software Upgrade will be identified A.B.x where the A &B designates the release as a Software Upgrade.

  • Software Update means a release of Software, in object code form, or firmware, which provides minor fixes, improvements and modifications to the Software or Equipment. Kodak software releases that are designated as updates will be identified A.B.x where the x designates the release as a Software Update.