Void Tickets definition
Void Tickets means an Event for voiding an air ticket which was issued but not delivered. Costs cover TA/CSR minutes and all back office functions. (y) "Refund Tickets" means an Event for voiding an air ticket which was issued and delivered. Costs cover TA/CSR minutes and all back office functions. (z) "Debit Memo" means an Event for processing an airline debit memo, resulting from incorrect pricing from either the electronic reservation system or the CRS. Costs include all back office functions. (aa) "Hotel Change/Cancel" means an Event for processing changes or cancellations to hotel reservations. Costs include TA/CSR minutes and all back office functions. (bb) "Car Change/Cancel" means an Event for processing changes or cancellations to car reservations. Costs include TA/CSR minutes and all back office functions.