Uptime performance definition
Uptime performance is defined as . Excluded from the calculation of system uptime performance shall be: (a) power outages and reasonable recovery time from same provided documentation from the power company confirming such outages is provided; (b) system downtime caused by acts of vandalism provided documentation in the form of photographs and an accompanying police report is provided; and (c) system downtime caused by the complete failure of principal remediation system component that requires substantive repairs or replacement. Documentation of system uptime shall be included in the corresponding quarterly RAPR. Documentation will consist of [EDIT AS APPROPRIATE, i.e., spreadsheets containing the telemetry based data (negative vacuum produced by vacuum pump, positive water pressure at particulate and carbon filters, and positive air pressure data from air compressor) with data and times. Vacuum, water pressure, and air pressure data that contains zero or near zero values indicates that the system was non-operational.] The spreadsheets will provide the calculated percentage of remedial uptime performance. In addition, the data will be plotted on charts for visual reference. Failure to meet this minimum expectation over two consecutive quarters will constitute, at the Client’s sole discretion, a breach of contract and the Client may choose to terminate this Agreement.
Uptime performance is defined as the capability of the Equipment to be utilized to treat or diagnose patients. The Equipment will be considered to be operational (a) unless it cannot be utilized to treat or diagnose patients (room down), (b) if Supplier is prepared to perform maintenance services to make the Equipment operational but such service is refused by the Customer or is deferred by the Customer until a later time or date, or (c) if the Equipment is not otherwise made available to Supplier’s service engineers. If the Equipment is not operational, then the Customer must immediately notify Supplier’s uptime service center (24-hour service call dispatch center). Downtime will not commence until such notification is given to Supplier.
Uptime performance has the meaning given to that term in Section III.A.1 of Exhibit D.
Examples of Uptime performance in a sentence
On Business days during Business Hours ("Business Hours" are defined in Article VII herein), each Office shall be subject to and QSI obligates itself to meet the Uptime performance figure of ninety-nine percent (99%).