Time Critical definition
Examples of Time Critical in a sentence
Case Priority Level Description Target Response Time Target Resolution Time Critical Major application component is down or otherwise unusable via the Application, which impacts ALL Users who are unable to use the Application in the Client’s environment and there is no workaround.
Priority Classes Support Center Definition Description Starter Targeted Response Time Professional Target Response Time Premium Targeted Response Time Critical Cloud Services are The Cloud Services are currently 2 hours 2 hours 1 hour (Priority down entirely.
These response times are defined as: Severity Meaning Response Time Critical The Customer’s production use of the Software is stopped or so severely impacted that no User can reasonably continue to work.
AINS will provide an appropriate response according to the Help Desk Procedures for Time Critical inquiries as early as practicable, but at least within two (2) hours.
The Delivery Date shall be delayed by one (1) day for each day that each Time Critical Item is delivered after the date required for it herein except to the extent that it is apparent that the delay in delivery of the Time Critical Item has not resulted in a delay in construction of the Vessel.
Target fault response times for all Lightning Broadband services are set out in the adjacent table: Ethernet Essential Target Fault Response Time Enhanced Target Fault Response Time Critical 2 hrs 1 hr Major 4 hrs 2 hrs Minor 6 hrs 4 hrs Other Service Types 4 hrs 2 hrs Fault Restoration Time is the time taken by Lightning Broadband to return the service to full working order and may include field support.
Accordingly, Professional shall have deducted from any amounts owed under this Agreement liquidated damages equal to the number of calendar days of the delay(s) times the daily rate, which rate shall be one-tenth of one percent (0.1%) times the compensation shown in the Scope of Services for such Time Critical service.
Target Severity level Description Action Response Time* Critical Issue The Client’s business has significant loss or degradation of services, and requires immediate attention.
These response times are defined as: Severity Meaning Response Time Critical Customer’s production use of the Software is stopped or so severely impacted that no Named Active User can reasonably continue to work.
Sub-slab monitoring will be performed at 1) select locations considered to be at or near potential source areas (such as the former ▇▇▇▇ One Hour Martinizing facility); 2) locations not addressed in the EPA Time Critical Removal assessment; and, 3) select locations where vapor abatement systems were installed.