Energy Management System means a set of interrelated or interacting elements of a plan which sets an energy efficiency objective and a strategy to achieve that objective;
Quality Management System means a set of interrelated or interacting elements that organisations use to direct and control how quality policies are implemented and quality objectives are achieved;
Safety Management System means a systematic approach to managing safety, including the necessary organisational structures, accountabilities, policies and procedures;
Service Management System (SMS) means an off-line system used to access, create, modify, or update information in a Database.
Database Management System (“DBMS”) is a computer process used to store, sort, manipulate and update the data required to provide Selective Routing and ALI.