Telesales Activities definition

Telesales Activities means any activities of the licensee or any Representative that are:
Sample 1Sample 2Sample 3
Telesales Activities means any activities of the licensee that are:
Sample 1Sample 2Sample 3

Examples of Telesales Activities in a sentence

  • Furthermore, the Objective of SLC 25 is to ensure that in their Marketing or Telesales Activities all contact with, and the behaviour of, suppliers towards customers during the course of those Activities is conducted in a fair, transparent, appropriate and professional manner.

  • As part of the investigation, E.ON provided audit results from in-house Telesales Activities.

  • For Telesales Activities, licensees and their Representatives are required to meet the Objective of SLC 25.

  • In respect of outsourced Telesales Activities, E.ON’s Board member responsible for Sales and Head of Residential Sales began to be copied in to the audit results from June 2012.

  • The Objective of SLC 25 is to ensure that all information provided to consumers during the course of Marketing Activities (that is, face-to-face sales activities including doorstep sales) and Telesales Activities (that is, sales activities conducted by telephone) is complete, accurate, capable of being easily understood, not misleading and otherwise fair.

  • Audits provided to E.ON by outsourced agencies highlighted that a significant number of outsourced Telesales Activities were not compliant with SLC 25.

  • E.ON did not systematically record the Telesales Activities undertaken by its in- house Telesales staff, so analysis of call recordings was not possible.

  • Ofgem’s investigation related to various aspects of SSE’s Marketing and Telesales Activities following the introduction of the new supply licence condition, SLC 25, in October 2009, and the further detailed amendments to the licence conditions in January 2010.

  • In addition, npower’s management did not take all ‘reasonable steps ’to train sales agents and monitor and audit the sales process to ensure that sales agents were asking for a customer’s current tariff before providing consumers with estimates and comparisons, so as to ensure that all information provided to the customer during Telesales Activities was complete and accurate and met the Objective of SLC 25.

  • Both in relation to its Marketing and Telesales Activities, the Authority finds that information provided to consumers by npower in relation to when direct debit discounts could be payable did not meet the Objective of SLC 25.

Related to Telesales Activities

  • Activities has the meaning specified in Section 7.02(b).

  • Economic activities shall in principle include activities of an industrial, commercial and professional character and activities of craftsmen;

  • School activities means any activity sponsored by the school including, but not limited to, classroom work, library activities, physical education classes, official assemblies and other similar gatherings, school athletic contests, band concerts, school plays and other theatrical productions, and in-school lunch periods.

  • Business Activities shall be deemed to include any activities which are included in the Company's Business now or during the effective period of this Agreement.

  • Power production activities means any business operation that involves a project commissioned by the government of Iran whose purpose is to facilitate power generation and delivery, including, but not limited to, establishing power-generating plants or hydroelectric dams, selling or installing components for the project, providing service contracts related to the installation or maintenance of the project, as well as facilitating such activities, including by providing supplies or services in support of such activities.

  • Extracurricular activities means: a voluntary activity sponsored by the school or local education agency or an organization sanctioned by the local education agency. Extracurricular activities include, but are not limited to, preparation for and involvement in public performances, contests, athletic competitions, demonstrations, displays, and club activities.

  • High Risk Activities means uses such as the operation of nuclear facilities, air traffic control, or life support systems, where the use or failure of the Services could lead to death, personal injury, or environmental damage.

  • Competing Activities means the same or similar services as Xxxxxx Xxx Ltd is providing to the Restaurant under this Agreement or other activities having a similar purpose.

  • Preventive services means preservation services, as defined

  • Commercial Activities means activities conducted on a commercial basis.

  • Wellness activity means an explicit program of an activity

  • Supportive services means those services and activities provided in con- nection with minority business enter- prise programs which are designed to increase the total number of minority businesses active in the highway pro- gram and contribute to the growth and eventual self-sufficiency of individual minority businesses so that such busi- nesses may achieve proficiency to com- pete, on an equal basis, for contracts and subcontracts.

  • Motorsport Activities means any motorsport activities or Recreational Services which are permitted or approved which Motorsport Australia regulates or administers or otherwise are under the responsibility / control of Motorsport Australia;

  • Intrascholastic Activities means athletic or non-athletic/academic activities where students compete with students from within the same school.

  • Interscholastic Activities means athletic or non-athletic/academic activities where students compete on a school vs. school basis.

  • Service activities means activities in connection with the provision of personal, continuing services to shareholder accounts in the Shares; provided, however, that if the National Association of Securities Dealers, Inc. (“NASD”) adopts a definition of “service fee” for purposes of Section 2830(b)(9) of the NASD Conduct Rules or any successor provision that differs from the definition of “service activities” hereunder, or if the NASD adopts a related interpretive position intended to define the same concept, the definition of “service activities” in this paragraph shall be automatically amended, without further action of the parties, to conform to the then effective NASD definition. Overhead and other expenses related to “distribution activities” or “service activities,” including telephone and other communications expenses, may be included in the information regarding amounts expended for these activities.

  • Nuclear fuel cycle-related research and development activities means those activities which are specifically related to any process or system development aspect of any of the following: - conversion of nuclear material, - enrichment of nuclear material, - nuclear fuel fabrication, - reactors, - critical facilities, - reprocessing of nuclear fuel, - processing (not including repackaging or conditioning not involving the separation of elements, for storage or disposal) of intermediate or high-level waste containing plutonium, high enriched uranium or uranium-233, but do not include activities related to theoretical or basic scientific research or to research and development on industrial radioisotope applications, medical, hydrological and agricultural applications, health and environmental effects and improved maintenance.

  • Associated Services means equipment and services, asked for, along with work over unit in this bid document. These include but not limited to mud engineering, equipment & services; camp/catering/ medical services, communication, safety & fire fighting services well control services etc.

  • licensed activities means things authorised to be done by the licence

  • Motor Sport Activities means any motor sport activities or Recreational Services which are permitted or approved which CAMS regulates or administers by CAMS or otherwise under the responsibility / control of CAMS;

  • Medical Affairs Activities means, with respect to any country or other jurisdiction in the Territory, the coordination of medical information requests and field based medical scientific liaisons with respect to Licensed Compounds or Licensed Products, including activities of medical scientific liaisons and the provision of medical information services with respect to a Licensed Compound or Licensed Product.

  • Motorcycling Activities means performing or participating in any capacity in any authorised or recognised Motorcycling Organisation event, meeting or activity;

  • Initial Business Plan means the business plan to be provided by the Franchisee to the Secretary of State as described in paragraph 2.1 of Schedule 13 (Information and Industry Initiatives);

  • Additional Business Centre(s means the city or cities specified as such in the relevant Final Terms;

  • The Services means those services ancillary to the supply of the Goods, such as transportation and insurance, and any other incidental services, such as installation, commissioning, provision of technical assistance, training, and other such obligations of the Supplier covered under the Contract.

  • Related Services means the services incidental to the supply of the goods, such as insurance, delivery, installation, commissioning, training and initial maintenance and other such obligations of the Supplier under the Contract.