Technical Support definition

Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

Technical Support means Contractor-provided assistance for the services or Solution furnished under the Contract, after initial end-user support confirms a technical issue that requires additional troubleshooting capabilities; sometimes referenced as Tier II – IV support.

Technical Support means Apple technical assistance if Your Covered Equipment ceases to work correctly, for which Apple may otherwise charge a pay-per-incident fee.

Examples of Technical Support in a sentence

• Price Quantity Annual Total Administrative License Fee for One Year (Users 1-10) $2,400.00 10 $24,000.00 Administrative License Fee for One Year (Users 11+) $1,800.00 7 $12,600.00 Services Included: Hosted Software to Administer Program(s) Dedicated Client Success Manager Technical Support (Monday – Friday: 8:00 a.m. to 8:00 p.m. EST) Hosting/Security in Microsoft Tier IV Data Center Data Storage, Backup, and Recovery Loan origination, deferment, forgiveness, and amortization.

• Vendor or an Associate, when providing services under the Assurance Plan, as part of Premium Technical Support or in connection with other services, may need to remotely connect to, and take control of, your equipment in order to resolve the issues that you are experiencing.

More Definitions of Technical Support

Technical Support means TO Contractor-provided assistance for the services or Solution furnished under this Task Order, after initial end-user support confirms a technical issue that requires additional troubleshooting capabilities; sometimes referenced as Tier II – IV support.

Technical Support means the support provided by the Technical Support Team set up by the Selected Agency’s – including but not limited to Fault reporting, Trouble Ticketing and related enquiries during this contract.

Technical Support means the provision of telephone or web-based technical assistance by qualified NVIDIA personnel to questions from Designated Users related to the installation, use and operation of the Supported Software, including basic instruction or assistance related to functional Errors in the Supported Software.

Technical Support shall have the meaning set out in Article 3.1.

Technical Support means support for those Incidents involving Customer Hosted Software that could not be resolved by Operational Support. For purposes of this Section, Technical Support includes recommendations on:

Technical Support means Program support provided under Oracle's policies in effect on the date Technical Support is ordered.

Technical Support means the technical assistance for attempting resolution of a reported Incident through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.