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Met Partially met Not met \u2022 No resources are swapped out due to deficiency in skill- set and/or no change of facilities is required \u2022 No problems identified with quality of work or state of facility \u2022 Supplier is making positive team contributions \u2022 Supplier skills or facilities meet the standards expected \u2022 Minor issues noted with quality of work or standard of facilities \u2022 Few contributions made within team \u2022 Resource is swapped out from project due to deficiency in skill-set or change of facility is required \u2022 Persistent issues with quality of work or facilities noted (may be minor ones which have persisted from one month to another) \u2022 Significant issue with quality of work or facility noted in a month The purpose of the Balanced Scorecard is to promote contract management activity through measurement of the Supplier\u2019s performance against KPIs. The Buyer and Supplier shall agree the content of the Scorecard before the Call-Off Contract Start Date including the Material KPIs as defined in Framework Schedule 4 (Framework Management). Targets and measures to be listed in the Scorecard should be tailored to meet the Buyer\u2019s needs and the Supplier\u2019s competences. The recommended process for using the Balanced Scorecard is as follows: \u2022 the Buyer and Supplier agree a template Balanced Scorecard together with a performance management plan which clearly outlines the responsibilities and actions that will be taken if agreed performance levels are not achieved. \u2022 on a pre-agreed schedule (for example, Monthly) both the Buyer and the Supplier provide a rating on the Supplier\u2019s performance \u2022 following the initial rating, both Parties meet to review the scores and agree an overall final score for each KPI following agreement of final scores, the process is repeating as per the agreed schedule The following Material KPIs shall apply to this Call-Off Contract Material KPIs Target Measured by People in place (Delivery) All Supplier resources delivering services for the contracts are performing to the expected standard for the skill- set supplied and all facilities are to the expected standard. For every Sprint or SOW both Parties will agree upon a certain backlog of work. This will be the amount of work that is available for completion during the Sprint.", "hash": "2bd6d37eae164616b4a92a8a3f1a859f", "id": 4}, {"snippet_links": [{"key": "service-engagement", "type": "clause", "offset": [87, 105]}, {"key": "commencement-date", "type": "definition", "offset": [112, 129]}, {"key": "term-3", "type": "clause", "offset": [130, 136]}, {"key": "option-period-3", "type": "definition", "offset": [143, 158]}], "size": 1, "samples": [{"hash": "jhkEzAKjmJd", "uri": "/contracts/jhkEzAKjmJd#supplier-name", "label": "Supply Agreement", "score": 34.0649454212, "published": true}], "snippet": "ABN: Address: Representative: Telephone: Facsimile: Email: Services As detailed in the Service Engagement Form. 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Private companies, NGOs and research institutions are expected to provide registered numbers. Sole traders will not have a company number.", "hash": "8bc41d1e196c2c0714e5eabe2c3df47d", "id": 8}, {"snippet_links": [{"key": "supplier-address", "type": "definition", "offset": [13, 29]}, {"key": "contract-term", "type": "clause", "offset": [73, 86]}, {"key": "section-13", "type": "definition", "offset": [92, 102]}, {"key": "payment-term", "type": "definition", "offset": [103, 115]}, {"key": "central-georgia", "type": "definition", "offset": [195, 210]}, {"key": "other-markets", "type": "definition", "offset": [265, 278]}, {"key": "mutually-agreed", "type": "definition", "offset": [282, 297]}, {"key": "description-of-products", "type": "clause", "offset": [381, 404]}], "size": 1, "samples": [{"hash": "6iVY5mvPPwJ", "uri": "/contracts/6iVY5mvPPwJ#supplier-name", "label": "Supply Agreement (Afc Enterprises Inc)", "score": 18.0, "published": true}], "snippet": "\u2587\u2587\u2587\u2587\u2587'\u2587 Inc. 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Agreement of statement of works BY SIGNING this SOW, the parties agree to be bound by the terms and conditions set out herein: For and on behalf of the Supplier: Name and title Signature and date Name and title Signature and date Please note that this is the first SOW.", "<strong>Supplier Name</strong> Supplier Award areas (lots and items) \u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587 \u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587 \u2587 \u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587 Code Contact Name Email Address Phone Number Contract Number The chart below provided definitions for the columns listed in the data collection tabs.", "All invoices must show, if applicable, the PeopleSoft Purchase Order ID Number, PeopleSoft <strong>Supplier Name</strong> and ID, Item numbers, complete description of goods delivered or Services performed, sales/use tax, contract payment terms and contract price.", "A valid invoice MUST contain the following: <strong>Supplier Name</strong> Remittance Address Invoice Number Purchase Order Number Invoice Date Dollar amount broken out by line item of the Purchase Order The payment terms for such work will be Net 30 days from date of an authorized invoice."], "related": [["user-name", "User Name", "User Name"], ["product-name", "Product name", "Product name"], ["business-name", "business name", "business name"], ["supplier-contractor", "Supplier/Contractor", "Supplier/Contractor"], ["brand-name-specification", "Brand name specification", "Brand name specification"]], "related_snippets": [], "updated": "2025-07-06T21:58:36+00:00"}, "json": true, "cursor": ""}}