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resides within the physical confines of a Convergys Data Center. \"Special Processing\" shall mean any process that requires Convergys or Client to adjust the production environment in an exception mode in order for that process to successfully complete. \"Standard Interfaces\" are defined in Attachment E to the Work Order 2002-01. \"Standard Reports\" is defined in Work Order 2002-01. \"Sub - Project Code\" or \"SPC\" is defined in Section 8.1 of the Work Order 2002-02. \"Subscriber\" shall mean an individual user who is using the service(s) offered by Client. Such an individual, also known in Atlys(R) as a subscription, can have zero to n services tied to his/her subscription. For example, a subscriber could have both wireless voice service and a wireless data service as part of his/her subscription with Client. A Subscriber may be Active or Inactive as defined herein. \"System\" shall mean (a) Convergys' proprietary Atlys(R) software in use for Client pursuant to this Agreement, (b) any Releases of Atlys(R) which Convergys implements for Client, and (c) Third Party Software provided by Convergys to provide the Data Processing Services to Client pursuant to this Agreement. \"Term\" shall have the meaning set forth in Section 2.0 of this Agreement. \"Termination Fee\" shall mean the fee to be paid by Client to Convergys in the event Client terminates this Agreement pursuant to Section 19.1 or Section 30.2 of the MSA. \"TDMA\" or \"Time Division Multiple Access\" is a digital transmission scheme that multiplexes three signals over a single channel. \"Third Party\" shall mean any party other than Client or Convergys. \"Third Party Software\" shall mean any program, or component of a program, that is licensed to Client or Convergys by a Third Party and is necessary to provide the Services. The Convergys provided Third Party Software as of the Effective Date is listed in Attachment C to Work Order 2002-01. \"Time and Materials\" shall mean a Convergys and Client billing arrangement in which Client is billed the actual time and materials Convergys expended in completing a request. \"Training Services\" is defined in Work Order 2002-02. \"Train-the-Trainer\" is defined in Attachment B to Work Order 2002-01. \"Trouble Report\" or \"TR\" is defined in Attachment D to Work Order 2002-02. \"Work Order\" shall mean the mutually agreed upon work statement that authorizes, and specifies the terms for Convergys to provide services under this Agreement. \"Work Management System\" or \"WMS\" shall mean the work management software tool owned, operated, and administered by Convergys to track Enhancement, Maintenance, Investigation and Trouble Requests. \"Work Request\" is defined in Attachment B to Work Order 2002-02. \"Work Request Process\" is defined in Attachment B to Work Order 2002-02. \"Work Request Services\" is defined in Work Order 2002-02. [END OF ATTACHMENT A] <PAGE> EXECUTION COPY ATTACHMENT B CONFIDENTIALITY AGREEMENT This Confidentiality Agreement (\"Agreement\") is made and entered into in Cincinnati, Ohio as of December 5, 2002 (\"Effective Date\"), by and between Convergys Corporation, its affiliates and subsidiaries, an Ohio corporation with offices located at \u2587\u2587\u2587 \u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587 (\"Convergys\") and American Cellular Corporation,, its affiliates and subsidiaries, with offices located at \u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587, \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587 (\"Company\"). 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"examples": ["The Supplier must provide the <strong>Software Development Services</strong> in accordance with a Customer Agreement.", "The Supplier must, in accordance with the \u2587\u2587\u2587\u2587 (if any), implement all activities set out in the \u2587\u2587\u2587\u2587 for the performance of the <strong>Software Development Services</strong> and perform any other Services specified in the CA Memorandum.", "Timeliness to Remedy Defects In respect to <strong>Software Development Services</strong> and/or Software Support Services, the Supplier must remedy identified Defects within agreed timeframes.", "GeoTel shall perform the <strong>Software Development Services</strong> for any Modifications during the Term based upon the rates set forth in Section C of Exhibit C.", "Software programming and development services (&quot;<strong>Software Development Services</strong>&quot;) will be performed on a time and materials basis.", "This Development Project Agreement is made pursuant to a 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