{"component": "definition", "props": {"groups": [{"snippet_links": [{"key": "to-the-services", "type": "clause", "offset": [45, 60]}, {"key": "your-order", "type": "clause", "offset": [67, 77]}, {"key": "cloud-hosting", "type": "clause", "offset": [94, 107]}, {"key": "and-delivery", "type": "clause", "offset": [108, 120]}, {"key": "the-program-documentation", "type": "definition", "offset": [131, 156]}, {"key": "service-descriptions", "type": "clause", "offset": [169, 189]}, {"key": "security-practices", "type": "definition", "offset": [216, 234]}, {"key": "privacy-policies", "type": "definition", "offset": [249, 265]}, {"key": "any-non", "type": "clause", "offset": [388, 395]}, {"key": "service-offerings", "type": "clause", "offset": [409, 426]}, {"key": "professional-services", "type": "definition", "offset": [462, 483]}, {"key": "provided-software", "type": "clause", "offset": [601, 618]}], "snippet": "means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Oracle Corporate Security Practices; (b) Oracle\u2019s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired under Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies and Program Documentation. The following do not apply to any Oracle- provided Software: the Oracle Cloud Hosting and Delivery Policies.", "samples": [{"hash": "gDYjTWfjvCx", "uri": "https://www.oracle.com/contracts/docs/lic_online_toma_for_o.com_v070124_tr_eng.pdf", "label": "www.oracle.com", "score": 20.096118927, "published": false}, {"hash": "gFlf8lP0pwS", "uri": "https://www.oracle.com/contracts/docs/lic_online_toma_for_o.com_v070124_ro_eng.pdf", "label": "www.oracle.com", "score": 19.9187602997, "published": false}, {"hash": "6XD7ZwDnAkG", "uri": "https://www.oracle.com/contracts/docs/lic_online_toma_for_o.com_v070124_ss_eng.pdf", "label": "www.oracle.com", "score": 19.8343925476, "published": false}], "size": 400, "hash": "e306ea2992b68bb567e49efab7836bca", "id": 1}, {"snippet_links": [{"key": "to-the-services", "type": "clause", "offset": [45, 60]}, {"key": "your-order", "type": "clause", "offset": [67, 77]}, {"key": "cloud-hosting", "type": "clause", "offset": [94, 107]}, {"key": "and-delivery", "type": "clause", "offset": [108, 120]}, {"key": "the-program-documentation", "type": "definition", "offset": [131, 156]}, {"key": "service-descriptions", "type": "clause", "offset": [169, 189]}, {"key": "data-processing-agreement", "type": "definition", "offset": [199, 224]}, {"key": "in-this-agreement", "type": "definition", "offset": [235, 252]}, {"key": "privacy-policies", "type": "definition", "offset": [267, 283]}, {"key": "service-offerings", "type": "clause", "offset": [428, 445]}, {"key": "professional-services", "type": "definition", "offset": [478, 499]}, {"key": "oracle-software", "type": "definition", "offset": [609, 624]}], "snippet": "means the following documents, as applicable to the Services under Your order:\n(a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Data Processing Agreement described in this Agreement; (b) Oracle\u2019s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non- Cloud Oracle service offerings acquired in Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies and Program Documentation. The following do not apply to any Oracle Software: the Oracle Cloud Hosting and Delivery Policies, Oracle service descriptions, and the Data Processing Agreement.", "samples": [{"hash": "dmOZgqPIzBZ", "uri": "/contracts/dmOZgqPIzBZ#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 34.2427024841, "published": true}, {"hash": "lXs5KrRUo3i", "uri": "/contracts/lXs5KrRUo3i#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 34.1640014648, "published": true}, {"hash": "jaPzqLHRUH2", "uri": "/contracts/jaPzqLHRUH2#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 34.0818786621, "published": true}], "size": 205, "hash": "465ac36747d37b146abe0a3326ea584b", "id": 2}, {"snippet_links": [{"key": "to-the-services", "type": "clause", "offset": [45, 60]}, {"key": "your-order", "type": "clause", "offset": [67, 77]}, {"key": "cloud-hosting", "type": "clause", "offset": [94, 107]}, {"key": "and-delivery", "type": "clause", "offset": [108, 120]}, {"key": "the-program-documentation", "type": "definition", "offset": [131, 156]}, {"key": "service-descriptions", "type": "clause", "offset": [169, 189]}, {"key": "security-practices", "type": "definition", "offset": [216, 234]}], "snippet": "means the following documents, as applicable to the Services under Your order:\n(a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Oracle Corporate Security Practices; (", "samples": [{"hash": "85ykAbNAWxV", "uri": "/contracts/85ykAbNAWxV#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 36.121635437, "published": true}, {"hash": "8INj20Pzh0N", "uri": "/contracts/8INj20Pzh0N#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 35.7111625671, "published": true}, {"hash": "g4lNcWviYBn", "uri": "/contracts/g4lNcWviYBn#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 35.6929588318, "published": true}], "size": 145, "hash": "538e45b96815c178d15dfbe3a0767ffd", "id": 3}, {"snippet_links": [{"key": "by-oracle", "type": "clause", "offset": [84, 93]}, {"key": "to-the-services", "type": "clause", "offset": [115, 130]}, {"key": "your-order", "type": "clause", "offset": [137, 147]}, {"key": "program-documentation", "type": "definition", "offset": [163, 184]}, {"key": "security-policies", "type": "definition", "offset": [207, 224]}, {"key": "for-example", "type": "clause", "offset": [226, 237]}, {"key": "cloud-hosting", "type": "clause", "offset": [246, 259]}, {"key": "and-delivery", "type": "clause", "offset": [260, 272]}], "snippet": "means the descriptions on \u2587\u2587\u2587.\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587/\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587, or such other address specified by Oracle, that are applicable to the Services under Your order, including any Program Documentation, hosting, support and security policies (for example, Oracle Cloud Hosting and Delivery Policies), and other descriptions referenced or incorporated in such descriptions or Your order.", "samples": [{"hash": "1OVBHbBOTd9", "uri": "/contracts/1OVBHbBOTd9#service-specifications", "label": "Public Sector Agreement for Oracle Cloud Services", "score": 33.8054046631, "published": true}, {"hash": "eYOxtJk47zx", "uri": "/contracts/eYOxtJk47zx#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 28.6947402954, "published": true}, {"hash": "2b65owajaG8", "uri": "/contracts/2b65owajaG8#service-specifications", "label": "Services Agreement", "score": 28.5222854614, "published": true}], "size": 125, "hash": "cc965b36e7602046f2dc221571347559", "id": 4}, {"snippet_links": [{"key": "to-the-services", "type": "clause", "offset": [45, 60]}, {"key": "your-order", "type": "clause", "offset": [67, 77]}, {"key": "cloud-hosting", "type": "clause", "offset": [87, 100]}, {"key": "and-delivery", "type": "clause", "offset": [101, 113]}, {"key": "the-program-documentation", "type": "definition", "offset": [124, 149]}, {"key": "service-descriptions", "type": "clause", "offset": [162, 182]}, {"key": "data-processing-agreement", "type": "definition", "offset": [192, 217]}, {"key": "available-at", "type": "definition", "offset": [219, 231]}, {"key": "privacy-policy", "type": "definition", "offset": [271, 285]}, {"key": "any-non", "type": "clause", "offset": [481, 488]}, {"key": "service-offerings", "type": "clause", "offset": [502, 519]}, {"key": "professional-services", "type": "definition", "offset": [552, 573]}, {"key": "oracle-software", "type": "definition", "offset": [708, 723]}, {"key": "by-oracle", "type": "clause", "offset": [741, 750]}, {"key": "services-and", "type": "clause", "offset": [766, 778]}, {"key": "terms-of-this-agreement", "type": "clause", "offset": [795, 818]}], "snippet": "means the following documents, as applicable to the Services under Your order:\n(a) the Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Data Processing Agreement, available at \u2587\u2587\u2587.\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587/\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587; (b) Oracle\u2019s privacy policy, available at \u2587\u2587\u2587\u2587://\u2587\u2587\u2587.\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587/us/legal/privacy/overview/index.html; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired in Your order, such as professional services: the Cloud Hosting and Delivery Policies, Program Documentation, and the Data Processing Agreement. The following do not apply to any Oracle Software that is provided by Oracle as part of the Services and governed by the terms of this Agreement: the Cloud Hosting and Delivery Policies, Oracle service descriptions, and the Data Processing Agreement.", "samples": [{"hash": "fdc1BDuZgnQ", "uri": "/contracts/fdc1BDuZgnQ#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 27.8790054321, "published": true}, {"hash": "aqyprRYRe3z", "uri": "/contracts/aqyprRYRe3z#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 27.1791572571, "published": true}, {"hash": "6It2HGZeQnH", "uri": "/contracts/6It2HGZeQnH#service-specifications", "label": "Oracle Cloud Services Agreement", "score": 27.1700267792, "published": true}], "size": 96, "hash": "422f458101b145a4f7409ab0be677ba8", "id": 5}, {"snippet_links": [{"key": "to-the-services", "type": "clause", "offset": [45, 60]}, {"key": "your-order", "type": "clause", "offset": [67, 77]}], "snippet": "means the following documents, as applicable to the Services under Your order:", "samples": [{"hash": "kMUlWpIpBPS", "uri": "https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/580037/105335048287283-terms-and-conditions-2024-05-07-1109.pdf", "label": "Oracle Cloud Services Agreement", "score": 23.2260684967, "published": false}, {"hash": "7j1jD9sBFpv", "uri": "https://document.epiq11.com/document/getdocumentbycode?docId=4179125&projectCode=DHG&source=DM", "label": "document.epiq11.com", "score": 18.2099246979, "published": false}, {"hash": "7atA5Y2QX02", "uri": "https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-13/documents/580037/425761656984763-terms-and-conditions-2022-05-17-1302.pdf", "label": "Oracle Cloud Services Agreement", "score": 15.186173439, "published": false}], "size": 72, "hash": "cc80f68e39c9819b778c08791b8459da", "id": 6}, {"snippet_links": [{"key": "terms-and-conditions-applicable-to", "type": "clause", "offset": [19, 53]}, {"key": "products-and-or-services", "type": "definition", "offset": [59, 83]}], "snippet": "means the specific terms and conditions applicable to your Products and/or Services; and", "samples": [{"hash": "42a4ASqH5wQ", "uri": "/contracts/42a4ASqH5wQ#service-specifications", "label": "General Terms and Conditions", "score": 35.4643936157, "published": true}, {"hash": "1IMePaeuOUK", "uri": "/contracts/1IMePaeuOUK#service-specifications", "label": "General Terms and Conditions", "score": 35.2824707031, "published": true}, {"hash": "3w5Majw9lTb", "uri": "/contracts/3w5Majw9lTb#service-specifications", "label": "General Terms and Conditions", "score": 35.2638549805, "published": true}], "size": 16, "hash": "2bc0bbe91548fc2d58e0500e0e52d7f5", "id": 7}, {"snippet_links": [{"key": "public-passenger-transportation-system", "type": "definition", "offset": [36, 74]}], "snippet": "means a detailed description of the Public Passenger Transportation System;", "samples": [{"hash": "32odAWLOrza", "uri": "/contracts/32odAWLOrza#service-specifications", "label": "Transit Service Agreement", "score": 28.2348632812, "published": true}, {"hash": "jnU21KnoSHu", "uri": "/contracts/jnU21KnoSHu#service-specifications", "label": "Transit Service Agreement", "score": 24.7056808472, "published": true}, {"hash": "h9Q612fe3Uq", "uri": "/contracts/h9Q612fe3Uq#service-specifications", "label": "Transit Service Agreement", "score": 24.7056808472, "published": true}], "size": 15, "hash": "da1fca5809afd202f2a50e72e3c170b3", "id": 8}, {"snippet_links": [{"key": "program-documentation", "type": "definition", "offset": [6, 27]}, {"key": "service-schedules", "type": "definition", "offset": [29, 46]}, {"key": "service-level", "type": "clause", "offset": [73, 86]}, {"key": "if-applicable", "type": "clause", "offset": [98, 111]}, {"key": "services-and", "type": "clause", "offset": [164, 176]}, {"key": "are-incorporated-herein-by-reference", "type": "clause", "offset": [177, 213]}, {"key": "online-service", "type": "clause", "offset": [215, 229]}, {"key": "available-at", "type": "definition", "offset": [257, 269]}, {"key": "customer-request", "type": "definition", "offset": [333, 349]}, {"key": "changes-in", "type": "definition", "offset": [436, 446]}, {"key": "industry-practices", "type": "definition", "offset": [506, 524]}, {"key": "system-use", "type": "clause", "offset": [538, 548]}, {"key": "updates-and-upgrades", "type": "clause", "offset": [550, 570]}, {"key": "availability-of", "type": "clause", "offset": [576, 591]}, {"key": "party-services", "type": "definition", "offset": [598, 612]}], "snippet": "means Program Documentation, Service Schedules, Security Statements, and Service Level Warranties if applicable. The Service Specifications describe and govern the Services and are incorporated herein by reference. Online Service Specifications may be made available at \u2587\u2587\u2587\u2587\u2587://\u2587\u2587\u2587.\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587/service-specifications or provided upon Customer request. Excluding Service Schedules, NEOGOV may update the Service Specifications to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, Updates and Upgrades, and availability of third-party services.", "samples": [{"hash": "ljQK9qM0XDG", "uri": "/contracts/ljQK9qM0XDG#service-specifications", "label": "Neogov Services Agreement", "score": 32.0726509094, "published": true}, {"hash": "4fJsrYvGzNW", "uri": "/contracts/4fJsrYvGzNW#service-specifications", "label": "Neogov Services Agreement", "score": 32.0726509094, "published": true}, {"hash": "etljNO4Pxz8", "uri": "/contracts/etljNO4Pxz8#service-specifications", "label": "Neogov Services Agreement", "score": 31.94947052, "published": true}], "size": 10, "hash": "0230e9ad174099601967d73a832cf5e5", "id": 9}, {"snippet_links": [{"key": "detailed-description", "type": "clause", "offset": [19, 39]}, {"key": "technical-data", "type": "definition", "offset": [55, 69]}, {"key": "performance-characteristics", "type": "definition", "offset": [71, 98]}, {"key": "and-standards", "type": "clause", "offset": [100, 113]}, {"key": "as-specified", "type": "clause", "offset": [166, 178]}, {"key": "in-the-contract", "type": "clause", "offset": [179, 194]}, {"key": "relating-to", "type": "definition", "offset": [227, 238]}, {"key": "standards-and-codes", "type": "definition", "offset": [248, 267]}, {"key": "applicable-to", "type": "definition", "offset": [268, 281]}, {"key": "services-and-scope-of-work", "type": "clause", "offset": [305, 331]}, {"key": "performance-quality", "type": "clause", "offset": [338, 357]}, {"key": "the-specifications", "type": "definition", "offset": [362, 380]}, {"key": "the-services-and-deliverables", "type": "clause", "offset": [391, 420]}, {"key": "the-bidder", "type": "clause", "offset": [480, 490]}], "snippet": "means and includes detailed description, statements to technical data, performance characteristics, and standards (Indian as well as International) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the Services and Scope of Work, work performance quality and the specifications affecting the Services and Deliverables or any additional specification required to be produced by the Bidder to meet its obligations under this RFP", "samples": [{"hash": "40lWBUEHLZI", "uri": "https://www.smartcityamritsar.com/files/tenders/file-29.pdf", "label": "www.smartcityamritsar.com", "score": 9.5872688293, "published": false}, {"hash": "iIjwXmmyKHp", "uri": "https://www.smartcityamritsar.com/files/tenders/file-28.pdf", "label": "www.smartcityamritsar.com", "score": 9.5763177872, "published": false}, {"hash": "dVyPJHVDo2P", "uri": "https://www.amritsarcorp.com/NoticePDF/RFP%20for%20Public%20Wi-Fi%20Implementation.pdf", "label": "www.amritsarcorp.com", "score": 9.4421625137, "published": false}], "size": 10, "hash": "df50a0f0ed61df475cd719d280889fc8", "id": 10}], "next_curs": "CmMSXWoVc35sYXdpbnNpZGVyY29udHJhY3Rzcj8LEhpEZWZpbml0aW9uU25pcHBldEdyb3VwX3Y1NiIfc2VydmljZS1zcGVjaWZpY2F0aW9ucyMwMDAwMDAwYQyiAQJlbhgAIAA=", "definition": {"snippet": "means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Oracle Corporate Security Practices; (b) Oracle\u2019s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired under Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies and Program Documentation. The following do not apply to any Oracle- provided Software: the Oracle Cloud Hosting and Delivery Policies.", "title": "Service Specifications", "size": 1274, "id": "service-specifications", "examples": ["NEOGOV will not indemnify Customer for any portion of an infringement claim that is based upon the combination of Service or <strong>Service Specifications</strong> with any products or services not provided by NEOGOV.", "NEOGOV will not indemnify Customer if Customer alters the Service or <strong>Service Specifications</strong>, or uses it outside the scope of use or if Customer uses a version of the Service or <strong>Service Specifications</strong> which has been superseded, if the infringement claim could have been avoided by using an unaltered current version of the Services or <strong>Service Specifications</strong> which was provided to Customer, or if the Customer continues to use the infringing material after the subscription expires.", "Oracle updates to the Services or <strong>Service Specifications</strong> will not materially reduce the level of performance, functionality, security or availability of the Services during the Services Period of Your order.", "Professional Services are subject to the terms of the Professional Services Addendum made available at \u2587\u2587\u2587\u2587\u2587://\u2587\u2587\u2587.\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587/service-specifications (the \u201cNEOGOV Site\u201d) and made a part hereof and may be subject to additional terms pursuant to an SOW and <strong>Service Specifications</strong> describing, if applicable, the work to be performed, fees, and any applicable milestones, dependencies, and other technical specifications or related information.", "In addition to this FSA, the Service Operator shall also comply with the requirements according to the relevant <strong>Service Specifications</strong>, the Service Operator\u2019s proposals and supplementary information, if any.", "Professional Services are subject to the terms of the Professional Services Addendum made available on the NEOGOV Site and made a part hereof and may be subject to additional terms pursuant to an SOW and <strong>Service Specifications</strong> describing, if applicable, the work to be performed, fees, and any applicable milestones, dependencies, and other technical specifications or related information.", "Oracle will protect the confidentiality of Your Content residing in the Services in accordance with the Oracle security practices defined as part of the <strong>Service Specifications</strong> applicable to Your order.", "If You order Cloud Services that are designated in the <strong>Service Specifications</strong> or Your order as Services that will be automatically extended, such Services will not automatically be extended for an additional Services Period of the same duration.", "During the Services Period, Oracle may update the Services and <strong>Service Specifications</strong> to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, and availability of Third-Party Content.", "NEOGOV shall exclusively own all right, title and interest in and to all pre-existing and future intellectual property developed or delivered by NEOGOV including all Services, products, systems, software (including any source code or object code) or <strong>Service Specifications</strong> related thereto, Updates or Upgrades, trademarks, service marks, logos and other distinctive brand features of NEOGOV and all proprietary rights embodied therein (collectively, the \u201cNEOGOV Intellectual Property\u201d)."], "related": [["service-specification", "Service Specification", "Service Specification"], ["functional-specifications", "Functional Specifications", "Functional Specifications"], ["technical-specifications", "Technical Specifications", "Technical Specifications"], ["contract-specifications", "Contract Specifications", "Contract Specifications"], ["the-specification", "The Specification", "The Specification"]], "related_snippets": [], "updated": "2025-07-24T04:27:56+00:00"}, "json": true, "cursor": ""}}