Service Scope definition

Service Scope has the meaning provided in clause 1.3;
View Source
Service Scope means the enrollment plan that covers the parameters of the Customer’s Units..
View Source
Service Scope means any Service-related usage or consumption limitations, entitlements, and parameters (for example, number of Users, available features and functionalities, etc.) specified in the Order.
View Source

Examples of Service Scope in a sentence

  • Within the Service Scope, remote jobs are prioritized based on urgency of support.

  • Customer has selected one of the Service Plan as provided in the Order Form and only its Service Scope as described below is provided by Service Provider under this SLA.

  • Emails received outside of the Service Scope (i.e. weekends) will be collected, however no action can be guaranteed until the next business day.

  • They are then to be triaged during the Service Scope hours at the discretion of the next available Support Analyst.

  • In support of services outlined in this SLA, GreenOrbit will respond to service-related incidents and/or requests submitted by the Customer within the Service Scope as soon as practical using best endeavours.

  • Support calls received within the Service Scope will be attended to as soon as an allocated Support Analyst becomes available.

  • They are then to be triaged during the Service Scope hours at the discretion of the next available Support Consultant.

  • Email is monitored within the Service Scope where the Customer can expect a response within three hours whilst emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇ to generate a support ticket.

  • Coverage parameters specific to the service(s) covered in this agreement are as follows: Email is monitored within the Service Scope where the Customer can expect a response within three hours whilst emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇ to generate a support ticket.

  • Amdocs will continue to provide a service level data feed to Sprint for the Service Scope system.


More Definitions of Service Scope

Service Scope. This schedule 6 provides the terms on which the Retailer will provide Billing Services to the Distributor, as an agent of the Distributor. This schedule 6 requires that in all cases the Consumer and the Connected Customer at an ICP is the same person.
View Source