Service Measure definition

Service Measure means the characteristics or features of a Service Standard as set out in Schedule 1;

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Service Measure means the standards which the Contractor is required to achieve in relation to the performance of the Services and its other obligations under this Agreement, where a failure to do so may result in the Contractor being liable for Service Credits. The Service Measures are further described in Appendix 1 and 2 of Schedule 2.2 (Performance Measures and Monitoring) and include, for the avoidance of doubt, any New Service Measures from time to time;

Service Measure means the characteristics or features of a Service Standard as set out in the Service Standards;

Examples of Service Measure in a sentence

• For the purpose of this Service Measure, a power quality problem includes a problem relating to momentary voltage fluctuations, flicker, voltage harmonics, voltage phase imbalance, and voltage sags.

• The Service Measure includes Service Interruptions caused, or contributed to, by Transmission Interruptions.

• For the purpose of this Service Measure: • a standard of a “reasonable consumer” will be determined by reference to the Consumer Guarantees Act 1993; and • the supply of electricity will not fail to comply with this Service Measure or any Service Level in any of the circumstances described in section 7A(4) of the Consumer Guarantees Act 1993.

• The Service Measure excludes Service Interruptions that do not originate within the Network.

• For the purpose of this Service Measure, a power quality problem will be assessed by reference to section 7A of the Consumer Guarantees Act 1993.

• For the purpose of this Service Measure: Urban means the area within the Cambridge and Te Awamutu town boundaries.

• For the purpose of this Service Measure: a standard of a “reasonable consumer” will be determined by reference to the Consumer Guarantees Act 1993; and the supply of electricity will not fail to comply with this Service Measure or any Service Level in any of the circumstances described in section 7A(4) of the Consumer Guarantees Act 1993.

• The Service Measure only applies to Unplanned Service Interruptions lasting more than a minute and excludes Service Interruptions that do not originate within the Network.

• The Service Measure includes Service Interruptions caused, or contributed to, by Transmission Interruptions, but excludes subsequent interruptions that relate to an intermittent system fault.

• If Pinnacle SOC loses any of the functionality listed in the Service Measure Section, Pinnacle is responsible for contacting the Pinnacle Airlines SOC Local Help Desk or Technical Representative at (▇▇▇) ▇▇▇-▇▇▇▇ to evaluate and determine the cause of the problem.

More Definitions of Service Measure

Service Measure means a specific requirement of a level of performance to be achieved for a Service and/or a Service Element in relation to a Service Criteria, as set out in Appendix to Part A of Schedule 3 (Service Levels and Service Credits); Service Packages means an offer to provide a package of some or all of the Services made by the Supplier in the form of the Service Package Template as set out in Annex 1 of Framework Schedule 1 (Service Requirements & Supplier Service Descriptions);

Service Measure means a specific requirement of a level of performance to be achieved for a Service and/or a Service Element in relation to a Service Criteria, as set out in Appendix to Part A of Schedule 3 (Service Levels and Service Credits); Service Packages means an offer to provide a package of some or all of the Services made by the Supplier in the form of the Service Package Template as set out in Annex 1 of Framework Schedule 1 (Service Requirements & Supplier Service Descriptions);