Service Level Requirement definition

Service Level Requirement means the performance levels, outputs, standards, methods, skills, care, diligence (that would change from time to time) and that is deployed by any reasonable industry player in India, that Service Provider has to adhere to and comply with;. 1.2
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Service Level Requirement or “SLR” shall mean an individual performance specification set forth in this Schedule, the failure of which to achieve shall have the remedies set forth below and in the Master Services Agreement.
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Service Level Requirement means the level of service expected for a certain parameter being measured in a SLA
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Examples of Service Level Requirement in a sentence

  • Time to recover is > 36 hours following a declared disaster recovery event 5 Service Credits per occurrence Table 5 – PIMS Performance Service Level Requirement Performance Threshold Service Credit Amount Concurrent Usage 100 concurrent users with less than five (5) second page response < 90% Response Time 3 Service Credits per month Measured by Contractor’s then current vendor with reports found on Vendor’s Trust Site.

  • New services where Service Level Requirement and Agreement have been establishediii.

  • Table 4 – Incident Resolution Service Level Requirement Performance Threshold Service Credit Amount Incident Resolution Priority number 1 Within 4 hours of Contractor’s receipt of a service call and/or receipt of sufficient information and assistance needed to replicate the problem, as agreed upon by County.

  • No Force Majeure Event modifies or excuses Contractor’s obligations under Section 38 (Service Availability and Service Availability Credits), Section # (Support Service Level Credits), Section 40 (State Data), Section 41 (Confidentiality), Section 42 (Security), Section 43 (Disaster Recovery) or Section 29 (Indemnification), or any Availability Requirement or Support Service Level Requirement.

  • Contractor shall provide the State with the Support Services for the Software and Hardware, and maintain the Support Service Level Requirement set forth in the Service Level Agreement attached as Schedule 2 to this Contract.

  • Contractor shall provide the State with the Support Services and maintain the Support Service Level Requirement set forth in the Service Level Agreement attached as Schedule B to this Contract.

  • The IA has to comply with Service Level Agreements (SLAs) to ensure adherence to project timelines, quality and availability of services.For purpose of this Service Level Requirement, the following terms shall have the meanings set forth below:• “Uptime” shall mean the time period for which the specified services / components with specified technical and service standards are available to the State and user Departments.

  • Statutory financial statements for the year ended 31 December 2006 are available from the Company’s registered office.

  • If the Operating Environment for the Software is externally hosted by Contractor or a subcontractor, Contractor will maintain the Availability Requirement and the Support Service Level Requirement set forth in the Service Level Agreement attached as Schedule E to this Contract.

  • Service Level Requirement Performance Threshold Service Credit Amount Time to recover from a critical system failure or catastrophic event defined as Incident Priority Level 1 in Attachment F.


More Definitions of Service Level Requirement

Service Level Requirement means the service level metric specified in the section herein governing each ServiceLevel and the Table applicable to that Service Level.
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Service Level Requirement means a service level requirement for re- dissemination of the Licensed Information and for providing the Value- added Services;
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Related to Service Level Requirement

  • MREL Requirement means the minimum requirement for own funds and eligible liabilities which is or, as the case may be, will be applicable to the Issuer;

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Technical Requirements means the Technical Requirements in Section VII of the tendering documents.

  • Compliance schedule means a schedule of events, by date, which will result in compliance with these regulations.

  • Service Level Credit is defined in Section 8.

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • PJM Region Reliability Requirement means, for purposes of the Base Residual Auction, the Forecast Pool Requirement multiplied by the Preliminary PJM Region Peak Load Forecast, less the sum of all Preliminary Unforced Capacity Obligations of FRR Entities in the PJM Region; and, for purposes of the Incremental Auctions, the Forecast Pool Requirement multiplied by the updated PJM Region Peak Load Forecast, less the sum of all updated Unforced Capacity Obligations of FRR Entities in the PJM Region.

  • performance requirement means a requirement that:

  • MREL Requirements means the laws, regulations, requirements, guidelines, rules, standards and policies relating to minimum requirements for own funds and eligible liabilities applicable to the Issuer and/or the Group, from time to time, (including any applicable transitional or grandfathering provisions), including, without limitation to the generality of the foregoing, any delegated or implementing acts (such as regulatory technical standards) adopted by the European Commission and any regulations, requirements, guidelines, rules, standards and policies relating to minimum requirements for own funds and eligible liabilities adopted by the Federal Republic of Germany or the Republic of Italy, a relevant resolution authority or the European Banking Authority from time to time (whether or not such requirements, guidelines or policies are applied generally or specifically to the Issuer and/or the Group), as any of the preceding laws, regulations, requirements, guidelines, rules, standards, policies or interpretations may be amended, supplemented, superseded or replaced from time to time.

  • Operational requirements means the need to ensure that the Agency is to be operated as effectively, efficiently and economically as possible.

  • essential requirements means all the conditions set out in Annex III which must be met by the rail system, the subsystems, and the interoperability constituents, including interfaces;

  • Service Level Agreements means an agreement between NZX and a Market Participant and/or an Advisor setting out the terms and conditions of use of NZX technology and services;

  • Applicable Technical Requirements and Standards means those certain technical requirements and standards applicable to interconnections of generation and/or transmission facilities with the facilities of an Interconnected Transmission Owner or, as the case may be and to the extent applicable, of an Electric Distributor, as published by Transmission Provider in a PJM Manual provided, however, that, with respect to any generation facilities with maximum generating capacity of 2 MW or less (synchronous) or 5 MW or less (inverter-based) for which the Interconnection Customer executes a Construction Service Agreement or Interconnection Service Agreement on or after March 19, 2005, “Applicable Technical Requirements and Standards” shall refer to the “PJM Small Generator Interconnection Applicable Technical Requirements and Standards.” All Applicable Technical Requirements and Standards shall be publicly available through postings on Transmission Provider’s internet website.

  • Web Site Accessibility Standards/Specifications means standards contained in Title 1 Texas Administrative Code Chapter 206.

  • Web Site Accessibility Standards/Specifications means standards contained in Title 1 Texas Administrative Code Chapter 206.

  • Locational Deliverability Area Reliability Requirement means the projected internal capacity in the Locational Deliverability Area plus the Capacity Emergency Transfer Objective for the Delivery Year, as determined by the Office of the Interconnection in connection with preparation of the Regional Transmission Expansion Plan, less the minimum internal resources required for all FRR Entities in such Locational Deliverability Area.

  • Minimum Hourly Work Requirement means the work hours over a given time period that are required of you by your Employer in order to be eligible for coverage. Your Minimum Hourly Work Requirement is specified in the Schedule of Benefits.

  • Use Level means the license use meter or model (which may include operating system, hardware system, application or machine tier limitations, if applicable) by which Symantec measures, prices and licenses the right to use the Licensed Software, in effect at the time an order is placed for such Licensed Software, as indicated in this License Agreement and the applicable License Instrument.

  • Reporting Requirement By January 31, 2017, the District will provide for OCR’s review and approval the Web Accessibility Policy drafted consistent with Item 1.

  • Periodic Billing Requirement means, for any Remittance Period, the aggregate amount of Charges calculated by the Servicer as necessary to be billed during such period in order to collect the Periodic Payment Requirement on a timely basis.

  • Service Requirements means the specification that the Flexibility Services must be capable of meeting, as defined in Schedule 1;

  • Debt Service Requirement means the sum of (i) interest expense (whether paid or accrued and including interest attributable to Capital Leases), (ii) scheduled principal payments on borrowed money, and (iii) capitalized lease expenditures, all determined without duplication and in accordance with GAAP.