Service Level Objectives definition

Service Level Objectives means the predetermined, objective performance criteria as specifically set out in this Agreement, for delivery of the Services.
Service Level Objectives means the level of service the wholesale service provider and the reseller of service agree on and usually include a set of service level indicators such as availability, performance and reliability;
Service Level Objectives means those Service Level(s) for which no Service Level Credit is payable, but which require monthly measurement and reporting, and are described in Exhibit B.1 (Service Level Matrix). Those Service Level Objectives that require weekly measurement and reporting during Peak Period are identified as such on Exhibit B.1 (Service Level Matrix).

Examples of Service Level Objectives in a sentence

  • The Provider shall not be liable for failure to achieve the Service Level Objectives if the Customer fails to provide the required information upon request.


More Definitions of Service Level Objectives

Service Level Objectives. The Service Addendum may set forth performance objectives for a particular Service based upon various measurable factors.
Service Level Objectives means the objectives that shall be achieved — for each service activity, function and process by Company, in accordance with subsection 3.1.2.
Service Level Objectives means the level of electronic communications service the wholesale licensee and the reseller of service agree on and usually include a set of service level indicators such as availability, performance and reliability; “standard installation” means an installation where the necessary equipment to carry out the installation is readily available and no significant additional resources are required.
Service Level Objectives means the target numerical value of the Service Levels set out in the Order Form.
Service Level Objectives or “SLO(s)” means the objective measurement criteria of Dell’s performance as set forth in Exhibit 2 of this Service Description.
Service Level Objectives. : means the target numerical value of the Service Levels set out in Attachment 2 to the Cloud Service Agreement;
Service Level Objectives. (the “SLO”)” is a key measurable performance standard that sets the level of service expectation to be provided by TrueCar and may have performance credits attached or may result in immediate default under the Agreement set forth in Exhibit B-1.