Service Level Objectives definition

Service Level Objectives means those Service Level(s) for which no Service Level Credit is payable, but which require monthly measurement and reporting, and are described in Exhibit B.1 (Service Level Matrix). Those Service Level Objectives that require weekly measurement and reporting during Peak Period are identified as such on Exhibit B.1 (Service Level Matrix).
Sample 1Sample 2Sample 3
Service Level Objectives means the level of service the wholesale service provider and the reseller of service agree on and usually include a set of service level indicators such as availability, performance and reliability;
Sample 1Sample 2Sample 3
Service Level Objectives. The Service Addendum may set forth performance objectives for a particular Service based upon various measurable factors.
Sample 1Sample 2Sample 3

Examples of Service Level Objectives in a sentence

  • The following Service Level Objectives apply to the PPP only, and are subject to all other provisions of this Tariff, including specifically but without limitation, any and all limitations of liability.

  • The following Service Level Objectives apply to the PPP only, and are subject to all other provisions of this Price List, including specifically but without limitation, any and all limitations of liability.

  • Therefore these controls lend themselves to Service Level Objectives (SLO).

  • The service proposal will define Service Level Objectives (SLO) for the service, including network availability, mean time to respond, and mean time to restore.

  • When negotiating Master Service Agreements and Service Level Objectives, the customer should have a clear understanding of the third-party involvement and risk propagation.


More Definitions of Service Level Objectives

Service Level Objectives means the predetermined, objective performance criteria as specifically set out in this Agreement, for delivery of the Services.
Sample 1Sample 2
Service Level Objectives means the target numerical value of the Service Levels set out in the Order Form.
Sample 1Sample 2
Service Level Objectives means the level of electronic communications service the wholesale licensee and the reseller of service agree on and usually include a set of service level indicators such as availability, performance and reliability; “standard installation” means an installation where the necessary equipment to carry out the installation is readily available and no significant additional resources are required.
Sample 1Sample 2
Service Level Objectives. : means the target numerical value of the Service Levels set out in Attachment 2 to the Cloud Service Agreement;
Sample 1
Service Level Objectives means the objectives that shall be achieved — for each service activity, function and process by Company, in accordance with subsection 3.1.2.
Sample 1
Service Level Objectives or “SLO(s)” mean service levels and standards for the performance for the Designated Services that Vendor will target and report on in the same manner as SLRs. SLOs are not subject to the remedies available to SLRs, and SLOs may not be converted to SLRs without the joint agreement of the Parties.
Sample 1
Service Level Objectives means, collectively, the Resolution Time Objectives and the Response Time Objectives;
Sample 1