Service Level Objective (SLO) definition
Examples of Service Level Objective (SLO) in a sentence
Therefore, the Service Level for Jitter shall be considered as a Service Level Objective (SLO) only for which there are no remedies, financial or otherwise, associated with non-achievement; provided, however, as appropriate, Orange will implement a service improvement plan to rectify deficiencies in the Service.
Some authors use the term Service Level Objective (SLO) to refer to promised minimum service levels, and reserve the term SLA for the aggregate of SLOs and other action clauses [2].
Service level agreement: The service level and availability criteria required for this Call-Off Contract are Prophix Cloud's Service Level Objective (SLO) is 99.999% and a offers Service Level Agreement (SLA) of 99.5%.
A Guarantee Term (GT) contains the following internal elements: (1) the possibility specifies the list of services the term applies to, (2) the Qualifying Condition (QC) represents a requirement or statement that determines whether the term is applicable and must be considered during the evaluation process, (3) the Service Level Objective (SLO) specifies the guarantee that must be met.
Therefore, the Service Level for Jitter shall be considered as a Service Level Objective (SLO) only for which there are no remedies, financial or otherwise, associated with non-achievement.
Aligning this perspective with the syntax of WS- Agreement, a Guarantee Term is specified by means of the internal elements Scope, Qualifying Condition (QC) and Service Level Objective (SLO).
The con- tract about non-functional properties is defined for each QoS property through a Service Level Objective (SLO) [22].
In this paper we characterise the concept of Compensable SLA, that include a definition of guarantees with penalties and rewards for involved parties the Service Level Objective (SLO) is underfulfilled or overfulfilled.
Clay County Connect agrees to provide Customer a credit or other remedy for Service that fails to meet the Service Level Objective (SLO) of 99% uptime Clay County Connect makes no representation or warranty that the Service will be available at all times and temporary disruptions in Service shall not constitute a breach of this Agreement.
Upic’s Service Level Objective (SLO) is 85%+ on-time, based upon a monthly average of ALL The information contained in this Agreement is not for use or disclosure outside of Customer and Upic Solutions, Inc., except under prior written agreement by the contracting Parties tickets across ALL priority groups.