Service Fault definition

Service Fault means the occurrence of an Error that results in a failure to meet a Service Level.
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Service Fault means, in respect of a Set, any damage or Fault that occurs during the Operational Day that was not indicated on the Handover Certificate;
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Examples of Service Fault in a sentence

  • All timescales referring to Working Days shall be measured from Working Day following notification (in accordance with the Company’s instructions) of purported Service Fault to the Company.

  • Reporting of Service Fault is governed by the following procedure: The Subscriber: • Provides the identification (name/company/address).

  • All timescales referring to hours are hours during the Cover Period and are measured from notification (in accordance with the Company’s instructions) of the purported Service Fault to the Company.

  • In the event that a Service Fault relates to a problem or fault which is outside the scope of the Company’s support responsibilities and obligations, then the Company shall refer such Service Fault to the Customer’s Nominated Representative.

  • In the event of any unplanned works or activities to be carried out by the Contractor as a result of a Managed Service Fault or otherwise, then the Contractor shall notify Purchaser as soon as possible of the nature of such works or activities and the likely disruption or restriction of the Managed Service.

  • Reporting of Service Fault is governed by the following procedure: The Subscriber:  Provides the identification (name/company/address).

  • Fault Support (Telephony Service) Fault Support (24 x 7) - Via Our Contact Centre on 00000 000000 Fault Cover - Normal Working Hours 0800 – 1700 hours Monday to Friday, excluding Public/Bank Holidays.

  • Service Fault Reporting and Resolution: • When you call the Network Operations Centre telephone line to report a fault, the Network Operations Centre Engineer will create a trouble ticket.

  • Service Fault Reporting and Categorisation All customers are required to put a ticket in, to our network service management portal.

  • Service Fault Reporting and Categorisation Faults can be reported 24 hours a day, 365 days per year via the Transmitair customer portal or directly by emailing xxxxxxx@xxxxxxxxxxx.xxx.

Related to Service Fault

  • Basic generation service provider or "provider" means a

  • Service delivery area means the defined geographic area for delivery of program services.

  • Services Interruption Event means any interruption to a Works caused by; a Force Majeure Event, the Customer’s failure to carry out or perform any obligation required of it under this agreement which in the sole opinion of the Company does or may cause a delay in the Works and any other matter which in the reasonable opinion of the Company will cause an interruption or delay in the performance of the Works;

  • Self-service display means the open display or storage of Tobacco Products or Tobacco Paraphernalia in a manner that is physically accessible in any way to the general public without the assistance of the retailer or employee of the retailer and a direct person-to-person transfer between the purchaser and the retailer or employee of the retailer. A vending machine is a form of Self-Service Display.

  • Generator Planned Outage means the scheduled removal from service, in whole or in part, of a generating unit for inspection, maintenance or repair with the approval of the Office of the Interconnection in accordance with the PJM Manuals.

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with schedule 5;

  • Generator Operator means the Person that Operates the Generating Facility and performs the functions of supplying electric energy and interconnected operations services within the meaning of the NERC Reliability Standards.

  • Service Areas means those areas within the Building used for stairs, elevator shafts, flues, vents, stacks, pipe shafts and other vertical penetrations (but shall not include any such areas for the exclusive use of a particular tenant).

  • Service Interruption means the cessation of electricity supply to an ICP for a period of 1 minute or longer, other than by reason of De-energisation of that ICP:

  • Supply of services means any transaction which does not constitute a supply of goods.

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.

  • Areas susceptible to mass movement means those areas of influence, characterized as having an active or substantial possibility of mass movement, where the movement of earth material at, beneath, or adjacent to the landfill unit, because of natural or human-induced events, results in the downslope transport of soil and rock material by means of gravitational influence. Areas of mass movement include landslides, avalanches, debris slides and flows, soil fluction, block sliding, and rock falls.

  • Generator Maintenance Outage means the scheduled removal from service, in whole or in part, of a generating unit in order to perform necessary repairs on specific components of the facility, if removal of the facility meets the guidelines specified in the PJM Manuals.

  • Potential electrical output capacity means, with regard to a unit, 33 per- cent of the maximum design heat input of the unit.

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;

  • Specified anatomical areas means and includes:

  • Service Failure means a failure by the Contractor to provide the Services in accordance with any individual service level described above (measured on a monthly/quarterly/annual basis)

  • Generator Forced Outage means an immediate reduction in output or capacity or removal from service, in whole or in part, of a generating unit by reason of an Emergency or threatened Emergency, unanticipated failure, or other cause beyond the control of the owner or operator of the facility, as specified in the relevant portions of the PJM Manuals. A reduction in output or removal from service of a generating unit in response to changes in market conditions shall not constitute a Generator Forced Outage.

  • Transmission Service Provider means the entity that administers the transmission tariff and provides transmission service to transmission customers under applicable transmission service agreements.

  • Basic generation service or "BGS" means electric generation

  • Internet Service Provider (ISP) means an Enhanced Service Provider (ESP) that provides Internet Services.

  • 911 Service means a universal telephone number which gives the public direct access to the Public Safety Answering Point (“PSAP”). Basic 911 service collects 911 calls from one or more local exchange switches that serve a geographic area. The calls are then sent to the correct authority designated to receive such calls.

  • Toll Billing Exception Service (TBE means a service that allows End Users to restrict third number billing or collect calls to their lines.

  • Completion of Services means..................................................

  • extended producer responsibility ’ (EPR) means responsibility of any producer of packaging products such as plastic, tin, glass, wrappers and corrugated boxes, etc., for environmentally sound management, till end-of-life of the packaging products ;

  • Interconnection Service Agreement means an agreement among the Transmission Provider, an Interconnection Customer and an Interconnected Transmission Owner regarding interconnection under Tariff, Part IV and Tariff, Part VI.