{"component": "definition", "props": {"groups": [{"samples": [{"hash": "bCnzl9yPPcO", "uri": "https://www.dieboldnixdorf.com/-/media/diebold/files/mesa/current/dnt201bsecondline-services-web-v10finalapril2022.pdf", "label": "www.dieboldnixdorf.com", "score": 9.1409988403, "published": false}, {"hash": "lkhEgXdUFeH", "uri": "https://www.dieboldnixdorf.com/-/media/diebold/files/mesa/current/dnt200bfirstlinesecondline-web-v10finalapril2022.pdf", "label": "www.dieboldnixdorf.com", "score": 9.1409988403, "published": false}, {"hash": "6zhZ1C8pWpU", "uri": "https://www.dieboldnixdorf.com/-/media/diebold/files/mesa/current/secondline_services.pdf", "label": "www.dieboldnixdorf.com", "score": 9.0520191193, "published": false}], "snippet_links": [{"key": "an-electronic", "type": "clause", "offset": [44, 57]}, {"key": "and-return", "type": "clause", "offset": [126, 136]}, {"key": "serviced-equipment", "type": "definition", "offset": [137, 155]}, {"key": "of-operation", "type": "clause", "offset": [174, 186]}, {"key": "service-call", "type": "definition", "offset": [206, 218]}], "size": 4, "snippet": "means DN\u2019s distant activities conducted via an electronic connection between DN and Customer to analyze the cause of a Ticket and return Serviced Equipment to a normal state of operation without an on-site service call.", "hash": "d0a4e482831894fbf5b92d33ba19f4aa", "id": 1}, {"samples": [{"hash": "1TZWQFN2D7g", "uri": "/contracts/1TZWQFN2D7g#remote-services", "label": "Terms and Conditions", "score": 30.0921573639, "published": true}, {"hash": "duy0jqlcCwY", "uri": "/contracts/duy0jqlcCwY#remote-services", "label": "Connectivity Terms and Conditions", "score": 25.6173858643, "published": true}, {"hash": "ixbiC1BEnql", "uri": "/contracts/ixbiC1BEnql#remote-services", "label": "Terms and Conditions", "score": 23.6173858643, "published": true}], "snippet_links": [{"key": "appendix-1", "type": "definition", "offset": [14, 24]}, {"key": "item-2", "type": "definition", "offset": [26, 32]}], "size": 4, "snippet": "as defined in Appendix 1, item 2.", "hash": "647c33a2ef9c2846b829c93322311bc8", "id": 2}, {"samples": [{"hash": "4akBBbtP8M6", "uri": "/contracts/4akBBbtP8M6#remote-services", "label": "Terms and Conditions of Service", "score": 31.0811634064, "published": true}, {"hash": "atjWT1z15f8", "uri": "/contracts/atjWT1z15f8#remote-services", "label": "Terms and Conditions of Service", "score": 31.0677490234, "published": true}], "snippet_links": [{"key": "in-clause", "type": "clause", "offset": [11, 20]}], "size": 2, "snippet": "as defined in Clause 4.1.", "hash": "7068299840f97d6584d2cb60b09ac62a", "id": 3}, {"samples": [{"hash": "6IG3zWdqvX6", "uri": "https://www.frcs.org.fj/wp-content/uploads/2020/02/VAT-Bill-Third-Draft-Explanation-of-Amendments-28-01-2020-with-disclaimer.pdf", "label": "www.frcs.org.fj", "score": 10.0691308975, "published": false}, {"hash": "7RHBLoUGhbA", "uri": "https://www.frcs.org.fj/wp-content/uploads/2021/11/VAT-Bill-Seventh-Draft-...pdf", "label": "www.frcs.org.fj", "score": 8.9452428818, "published": false}], "snippet_links": [{"key": "time-of-the", "type": "clause", "offset": [28, 39]}, {"key": "supply-of-the-services", "type": "clause", "offset": [40, 62]}], "size": 2, "snippet": "means services that, at the time of the supply of the services, there is no necessary connection between\u2014", "hash": "19256934ba95bfd2a8f2079e5c17b8dd", "id": 4}, {"samples": [{"hash": "eLgOtWhRwTW", "uri": "/contracts/eLgOtWhRwTW#remote-services", "label": "Subscription Agreement", "score": 34.7085418701, "published": true}, {"hash": "6SPFBgtCUTc", "uri": "/contracts/6SPFBgtCUTc#remote-services", "label": "Master Subscription Agreement", "score": 28.0034217834, "published": true}], "snippet_links": [{"key": "part-3", "type": "definition", "offset": [29, 35]}], "size": 2, "snippet": "has the meaning set forth in Part 3.", "hash": "fef4f39a5d265076ff9f070324f81a5f", "id": 5}, {"samples": [{"hash": "8nQZ2khryKx", "uri": "https://northwayclinic.co.uk/wp-content/uploads/2022/11/Patient-Terms-and-Conditions-V1.4.pdf", "label": "northwayclinic.co.uk", "score": 10.9397668839, "published": false}, {"hash": "8JdekoaEUUU", "uri": "https://northwayclinic.co.uk/wp-content/uploads/2020/04/Patient-Terms-and-Conditions-V1.3.pdf", "label": "northwayclinic.co.uk", "score": 10.3552360535, "published": false}], "snippet_links": [{"key": "video-consultations", "type": "clause", "offset": [23, 42]}, {"key": "by-a-consultant", "type": "clause", "offset": [61, 76]}, {"key": "in-accordance-with", "type": "clause", "offset": [77, 95]}, {"key": "terms-of-this-contract", "type": "clause", "offset": [100, 122]}, {"key": "set-out", "type": "definition", "offset": [130, 137]}], "size": 2, "snippet": "means telephone and/or video consultations services provided by a Consultant in accordance with the terms of this Contract and as set out on the BMC website;", "hash": "71cf220a88d79d28781a8f84ac0cfc60", "id": 6}, {"samples": [{"hash": "iot6z3EXfI", "uri": "/contracts/iot6z3EXfI#remote-services", "label": "Subscription Agreement", "score": 26.2991104126, "published": true}], "snippet_links": [{"key": "delivery-of-services", "type": "clause", "offset": [10, 30]}, {"key": "the-internet", "type": "clause", "offset": [45, 57]}, {"key": "remote-access-software", "type": "definition", "offset": [77, 99]}], "size": 2, "snippet": "means the delivery of Services remotely over the internet through the use of Remote Access Software that KSi installs on Customer\u2019s network, system, or computers.", "hash": "706ccba806caf84363eb97c3be75b5d5", "id": 7}, {"samples": [{"hash": "cmCj0xhQ5XR", "uri": "/contracts/cmCj0xhQ5XR#remote-services", "label": "Service Level Agreement", "score": 26.5906906128, "published": true}], "snippet_links": [{"key": "section-22", "type": "clause", "offset": [29, 40]}], "size": 2, "snippet": "has the meaning set forth in Section 2.2.", "hash": "6f82f1f6fd525bc258916e29d8e28d6e", "id": 8}, {"samples": [{"hash": "6unoW04AaYQ", "uri": "/contracts/6unoW04AaYQ#remote-services", "label": "Client Service Contract", "score": 33.5061721802, "published": true}], "snippet_links": [{"key": "direct-services", "type": "definition", "offset": [16, 31]}, {"key": "phone-calls", "type": "clause", "offset": [102, 113]}, {"key": "verbal-consent", "type": "clause", "offset": [123, 137]}], "size": 2, "snippet": "means providing direct services to participants utilizing alternatives to in- person meetings such as phone calls, emails, verbal consent for signatures and platforms such as Skype, WhatsApp, Zoom, etc.", "hash": "a07ecc5f706498e6b478499152111d0b", "id": 9}, {"samples": [{"hash": "1gNyTyVZil", "uri": "/contracts/1gNyTyVZil#remote-services", "label": "Managed Services Provider Agreement", "score": 34.4526252747, "published": true}], "snippet_links": [{"key": "installation-and-implementation-services", "type": "clause", "offset": [30, 70]}, {"key": "the-software", "type": "clause", "offset": [99, 111]}, {"key": "on-behalf-of", "type": "definition", "offset": [112, 124]}, {"key": "in-connection-with", "type": "clause", "offset": [136, 154]}, {"key": "services-and", "type": "clause", "offset": [178, 190]}, {"key": "reporting-to", "type": "definition", "offset": [191, 203]}, {"key": "support-services", "type": "clause", "offset": [229, 245]}], "size": 1, "snippet": "means Provider\u2019s (i) Software installation and implementation services, (ii) use and management of the Software on behalf of a customer in connection with providing IT analytics services and reporting to such customer, and (iii) support services as described in Section 5(a)(i).", "hash": "64c637befe7c092f7dd54c985cb60b32", "id": 10}], "next_curs": "ClwSVmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjgLEhpEZWZpbml0aW9uU25pcHBldEdyb3VwX3Y1NiIYcmVtb3RlLXNlcnZpY2VzIzAwMDAwMDBhDKIBAmVuGAAgAA==", "definition": {"size": 35, "title": "Remote Services", "snippet": "means DN\u2019s distant activities conducted via an electronic connection between DN and Customer to analyze the cause of a Ticket and return Serviced Equipment to a normal state of operation without an on-site service call.", "id": "remote-services", "examples": ["You acknowledge and agree that you choose to participate in <strong>Remote Services</strong> (including, remote diagnostics and remote updates and upgrades) for your Registered Assets and associated telematics devices and authorize \u2587\u2587\u2587\u2587\u2587\u2587 to remotely access, program and install updates and upgrades for the Devices and Assets in accordance with the Data Protection Statement.", "Licensee acknowledges and agrees that Neptune may provide <strong>Remote Services</strong> to Licensee to assist in analyzing and Resolving any Incident."], "related": [["satellite-services", "Satellite services", "Satellite services"], ["hospice-services", "Hospice services", "Hospice services"], ["respite-services", "Respite services", "Respite services"], ["voice-services", "Voice Services", "Voice Services"], ["online-services", "Online Services", "Online Services"]], "related_snippets": [], "updated": "2025-07-24T04:27:51+00:00"}, "json": true, "cursor": ""}}