{"component": "definition", "props": {"groups": [{"samples": [{"hash": "j4GmbqaEcDB", "uri": "https://www.uschamber.com/assets/documents/Sigram20Schindler20Beteiligungsgesellschaft20mbH20Amicus20Brief20-20Alice20Corp.20v.20CLS20Bank20International2028U.S.20Supreme20Court29.pdf", "label": "www.uschamber.com", "score": 7.7967145791, "published": false}, {"hash": "gacxollAzQK", "uri": "http://www.alicecorp.com/downloads/13-298%20ac%20Sigram%20Schindler%20Beteiligungsgesellschaft%20mbH.pdf", "label": "www.alicecorp.com", "score": 3.0369609856, "published": false}], "size": 2, "snippet_links": [], "snippet": "means that the pro-activity occurs before a potential problem can actually occur.", "hash": "fdca96811869d097fdf6cbe6081315b6", "id": 1}, {"samples": [{"hash": "C0vDhs5tq7", "uri": "https://www.nsf.gov/pubs/2010/nsf10516/nsf10516.pdf", "label": "Letter of Intent", "score": 10.0335386721, "published": false}, {"hash": "iZD6o5ZhxWo", "uri": "https://www.nsf.gov/pubs/2009/nsf09511/nsf09511.pdf", "label": "Letter of Intent", "score": 9.0, "published": false}], "size": 2, "snippet_links": [{"key": "the-plan", "type": "clause", "offset": [82, 90]}, {"key": "business-practices", "type": "definition", "offset": [128, 146]}, {"key": "proof-of-concept", "type": "definition", "offset": [162, 178]}, {"key": "methods-and-techniques", "type": "clause", "offset": [188, 210]}], "snippet": "means that there is an explicit, communicated, ambitious plan for leading change. The plan should be developed following proven business practices and have some \u201cproof of concept\u201d for the methods and techniques proposed.", "hash": "453c378fd4cfcf60f996d014c8e29e8c", "id": 2}, {"samples": [{"hash": "6QHqYJemlYI", "uri": "https://www.govinfo.gov/content/pkg/CHRG-106shrg56950/pdf/CHRG-106shrg56950.pdf", "label": "www.govinfo.gov", "score": 3.0, "published": false}, {"hash": "3eD2jqELi9o", "uri": "https://www.congress.gov/106/chrg/CHRG-106shrg56950/CHRG-106shrg56950.pdf", "label": "www.congress.gov", "score": 3.0, "published": false}], "size": 2, "snippet_links": [{"key": "disaster-preparedness", "type": "clause", "offset": [137, 158]}, {"key": "emergency-response", "type": "clause", "offset": [228, 246]}], "snippet": "\u2019 means start addressing Y2K immediately. \u2018\u2018Delib- erate\u2019\u2019 means that we should integrate Y2K planning into the exist- ing framework for disaster preparedness, training and response. \u2018\u2018Consistent\u2019\u2019 means that we should test all emergency response sys- tems, verify and test again.", "hash": "62807c666c9acb0660cc799212c801b6", "id": 3}, {"samples": [{"hash": "i6DrzEqJg3v", "uri": "https://www.nsf.gov/pubs/2004/nsf04608/nsf04608.pdf", "label": "www.nsf.gov", "score": 8.1704312115, "published": false}, {"hash": "eMq72utY3GE", "uri": "https://nsf.gov/pubs/2007/nsf07501/nsf07501.pdf", "label": "nsf.gov", "score": 8.1704312115, "published": false}], "size": 2, "snippet_links": [{"key": "the-plan", "type": "clause", "offset": [82, 90]}, {"key": "best-practices", "type": "definition", "offset": [130, 144]}, {"key": "for-example", "type": "clause", "offset": [146, 157]}, {"key": "the-customer", "type": "clause", "offset": [169, 181]}, {"key": "the-services", "type": "definition", "offset": [215, 227]}, {"key": "of-change", "type": "clause", "offset": [301, 310]}, {"key": "knowledge-of", "type": "clause", "offset": [381, 393]}, {"key": "knowledge-base", "type": "clause", "offset": [428, 442]}, {"key": "development-of", "type": "clause", "offset": [535, 549]}, {"key": "other-resources", "type": "clause", "offset": [694, 709]}, {"key": "the-region", "type": "definition", "offset": [720, 730]}], "snippet": "means that there is an explicit, communicated, ambitious plan for leading change. The plan should be developed following business best practices, for example, involving the customer. The \u201cquality\u201d aspect means that the services will show sophistication and credibility in advancing \u201ca unified program of change.\u201d They will utilize the latest peer-reviewed research and draw on the knowledge of researchers who have produced the knowledge base. \u201cResponsive\u201d means the services understand educators and methods of effective professional development of educators. \u201cCustomized\u201d means that the services are in touch with the culture of the regional community and take advantage of opportunities and other resources unique to the region. \u201cInformed by feedback\u201d means the services are evaluated and improved continuously.", "hash": "e1f11e157a1e74d6fe3632b8a429a66e", "id": 4}, {"samples": [{"hash": "a6HjoMOD9wX", "uri": "https://lgbtiq.specialcommission.nsw.gov.au/assets/lgbtiq/transcripts/Transcript-of-SCOI-Day-030-1-Mar-2023-Public.pdf", "label": "lgbtiq.specialcommission.nsw.gov.au", "score": 13.8373256297, "published": false}], "size": 1, "snippet_links": [], "snippet": "means someone who seeks out a victim --", "hash": "29a6a4a123e3fbeb0291a258a7cad418", "id": 5}, {"samples": [{"hash": "2Tv9IeqJrrk", "uri": "https://www.whc.uhi.ac.uk/t4-media/one-web/west-highland/about-us/governance/board/agenda-minutes/2018/FGP-18Sept2018.pdf", "label": "www.whc.uhi.ac.uk", "score": 5.34770705, "published": false}], "size": 1, "snippet_links": [{"key": "potential-hazards", "type": "clause", "offset": [27, 44]}, {"key": "mitigation-strategies", "type": "clause", "offset": [49, 70]}], "snippet": "means raising awareness of potential hazards and mitigation strategies BEFORE an injury occurs.", "hash": "f8b0a91b903302191da8d65a9747c58b", "id": 6}, {"samples": [{"hash": "lxh1MQsCPzU", "uri": "http://www.caab.gov.bd/ano/airworpc.pdf", "label": "www.caab.gov.bd", "score": 10.8425735797, "published": false}], "size": 1, "snippet_links": [{"key": "risk-mitigation-measures", "type": "clause", "offset": [126, 150]}, {"key": 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[1697, 1712]}, {"key": "in-time", "type": "clause", "offset": [1713, 1720]}, {"key": "and-the-government", "type": "definition", "offset": [1760, 1778]}, {"key": "the-current", "type": "clause", "offset": [1853, 1864]}, {"key": "hot-spots", "type": "definition", "offset": [1946, 1955]}, {"key": "vaccine-passports", "type": "clause", "offset": [2130, 2147]}, {"key": "no-purpose", "type": "clause", "offset": [2154, 2164]}, {"key": "virus-free", "type": "definition", "offset": [2193, 2203]}, {"key": "negative-test", "type": "definition", "offset": [2261, 2274]}, {"key": "members-of", "type": "clause", "offset": [2702, 2712]}, {"key": "pass-through", "type": "definition", "offset": [2756, 2768]}, {"key": "testing-security", "type": "clause", "offset": [2790, 2806]}, {"key": "destination-airport", "type": "definition", "offset": [3000, 3019]}, {"key": "test-results", "type": "definition", "offset": [3034, 3046]}, {"key": "cost-effective", "type": "clause", "offset": [3247, 3261]}, {"key": "pay-for", "type": "definition", "offset": [3283, 3290]}], "snippet": "and means we are chasing the virus constantly. The only option is for everyone to self test daily if they plan to mix with others that day, brush your teeth and Covid self test. This is already happening in other countries, the test is via saliva, takes seconds, is linked to your phone via QR with results in 15 minutes. We should invest heavily in self tests. Most have a mobile, those that don\u2019t relatives / community carers could assist. QR tracking is essential in a pandemic. Each person having a QR code is no different to having a normal passport. It could be temporary / trial basis. Anyone who has a positive home test would have a confirmatory PCR test administered by a nurse (in full PPE) and self isolate. QR codes mean they can be tracked to ensure self isolation and not putting others at risk. The above would lead to zero spread in the community or workplace. This will also catch the one in three who have no symptoms plus super spreaders eradicating super spreading events. Everything can re-open with no masks / social distancing and everyone will feel secure that everyone who is mixing is COVID FREE. You will scan your QR code on your phone to enter pubs, bars, restaurants, sporting events, cinemas, theatres etc. This technology is already in place. Tracking via QR will mean 100% compliance with large fines / arrests needed for non-compliance, risking many thousands of lives due to the knock-on effect. To start we could have a National Self Test Day \u2013 a Bank Holiday when we all test on that day. Very careful instructions would be shown on TV and advertised plus posted to all. It would be a national cohesive effort. This will show exactly who has the virus at one specific period in time which is priceless data for scientists and the Government. All tests should be means tested, free to those who cannot afford. Given the current low numbers achieved by lockdown we could do this ASAP and see where the current hot spots are. It will also mean that variants can be checked and any South African / Brazilian / evolving strains stopped in their tracks. This would be a huge exercise BUT worth it. Vaccine passports serve no purpose as they DO NOT mean you are virus free and DO NOT mean that you cannot spread the virus. Only a negative test can do this. If we all self test before we interact with others then we know we are keeping everyone we come into contact with safe. The ONLY reason we have the virus here is travellers from other countries. The only way to prevent travellers bringing the virus / new variants here is by having COVID FREE airports. These 15 minute saliva tests can be done at the entrance to the airport \u2013 a specific testing hall at which ALL members of staff and travellers HAVE to be tested and pass through to enter. This extra testing security means airports can be confidently COVID FREE - once in you know you are safe and can relax, knowing that no-one has the virus hence no masks or social distancing necessary. Once you reach your destination airport you show your test results on your phone to exit. Before your return flight you will do your morning test plus a further test at the airport. All airports should have their own entry testing in place and be COVID FREE. This is cost effective for airports who can pay for tests as their planes can then be full again and airports can become relaxed for eating and shopping as all fear removed. This system would future proof / prevent future pandemics and the resulting economic catastrophe. We all spend two hours at an airport, are security scanned", "hash": "48504213b736ecfc4e34606411de0281", "id": 8}, {"samples": [{"hash": "8hVJ2en4q6e", "uri": "https://csps.aerospace.org/sites/default/files/2022-06/Ross_ClimateChange_20220607.pdf", "label": "csps.aerospace.org", "score": 9.2149212868, "published": false}], "size": 1, "snippet_links": [{"key": "application-of", "type": "clause", "offset": [20, 34]}, {"key": "scientific-research", "type": "clause", "offset": [35, 54]}, {"key": "research-community", "type": "clause", "offset": [112, 130]}, {"key": "the-network", "type": "clause", "offset": [201, 212]}, {"key": "corporate-resources", "type": "definition", "offset": [256, 275]}], "snippet": "in this case, means application of scientific research to the twin problem of launch and reentry pollution. The research community, to perform the required research, could quickly be assembled through the network of federal laboratories, universities, and corporate resources that support atmospheric science.", "hash": "1ae21d5dff9419c258c1e8efe971535d", "id": 9}, {"samples": [{"hash": "fVDxf35TjFY", "uri": "https://opseu.org/wp-content/uploads/2014/03/st_20lawrence_20systems_20analyst_tims_.pdf", "label": "opseu.org", "score": 6.546201232, "published": false}], "size": 1, "snippet_links": [{"key": "to-act", "type": "definition", "offset": [20, 26]}, {"key": "dispute-between-the-parties", "type": "clause", "offset": [68, 95]}, {"key": "agreed-that", "type": "clause", "offset": [133, 144]}, {"key": "the-systems", "type": "clause", "offset": [145, 156]}, {"key": "full-understanding", "type": "clause", "offset": [176, 194]}, {"key": "of-customer", "type": "clause", "offset": [195, 206]}, {"key": "in-order-to", "type": "clause", "offset": [213, 224]}, {"key": "customer-requirements", "type": "definition", "offset": [335, 356]}, {"key": "set-out", "type": "definition", "offset": [409, 416]}, {"key": "changes-to", "type": "clause", "offset": [496, 506]}, {"key": "to-ensure", "type": "clause", "offset": [567, 576]}, {"key": "change-to", "type": "definition", "offset": [753, 762]}, {"key": "data-input", "type": "clause", "offset": [763, 773]}, {"key": "effect-on-the", "type": "clause", "offset": [820, 833]}, {"key": "entire-structure", "type": "definition", "offset": [834, 850]}, {"key": "a-number", "type": "definition", "offset": [917, 925]}, {"key": "specific-examples", "type": "clause", "offset": [929, 946]}, {"key": "delivery-of-service", "type": "clause", "offset": [1037, 1056]}, {"key": "maintenance-of", "type": "clause", "offset": [1124, 1138]}, {"key": "point-of-sale", "type": "clause", "offset": [1194, 1207]}, {"key": "to-maintain", "type": "clause", "offset": [1298, 1309]}, {"key": "number-of-parties", "type": "clause", "offset": [1323, 1340]}, {"key": "steps-taken", "type": "clause", "offset": [1396, 1407]}, {"key": "the-standard", "type": "clause", "offset": [1443, 1455]}, {"key": "the-college", "type": "definition", "offset": [1489, 1500]}, {"key": "performed-by", "type": "clause", "offset": [1541, 1553]}, {"key": "for-example", "type": "clause", "offset": [1746, 1757]}, {"key": "proactive-service", "type": "clause", "offset": [1839, 1856]}, {"key": "to-the-extent", "type": "clause", "offset": [1858, 1871]}, {"key": "maintenance-requirements", "type": "clause", "offset": [1914, 1938]}, {"key": "by-the-union", "type": "clause", "offset": [2178, 2190]}, {"key": "the-notes", "type": "clause", "offset": [2239, 2248]}, {"key": "assistance-in", "type": "clause", "offset": [2266, 2279]}, {"key": "level-3", "type": "clause", "offset": [2347, 2354]}, {"key": "the-position", "type": "clause", "offset": [2424, 2436]}, {"key": "the-right", "type": "clause", "offset": [2448, 2457]}, {"key": "type-of-service", "type": "definition", "offset": [2458, 2473]}, {"key": "ask-questions", "type": "clause", "offset": [2487, 2500]}, {"key": "to-develop", "type": "definition", "offset": [2501, 2511]}, {"key": "of-the-customer", "type": "clause", "offset": [2529, 2544]}, {"key": "based-on", "type": "clause", "offset": [2612, 2620]}, {"key": "the-service", "type": "clause", "offset": [2688, 2699]}, {"key": "level-4", "type": "definition", "offset": [2813, 2820]}, {"key": "services-for-others", "type": "clause", "offset": [2853, 2872]}, {"key": "future-needs", "type": "clause", "offset": [2928, 2940]}, {"key": "the-current", "type": "clause", "offset": [3088, 3099]}, {"key": "the-evidence", "type": "clause", "offset": [3250, 3262]}, {"key": "the-factor", "type": "definition", "offset": [3514, 3524]}], "snippet": "is defined to mean \u201cto act before a condition or event arises.\u201d The dispute between the parties here is narrow in focus. The parties agreed that the Systems Analyst requires a full understanding of customer needs in order to deliver service. In the Union\u2019s submission, however, the grievor must go beyond that and must also anticipate customer requirements and pro- actively deliver service. Its position was set out in its brief as follows: However, when recognizing the broader implications of changes to a highly complex database structure, and the accountability to ensure its stability, the incumbent must review the implications of all of his own and others changes and proactively either protect or determine solutions to those implications. Any change to data input, storage or calculations can have a cascading effect on the entire structure. This is highly pro-active in nature. . . . The grievor addressed a number of specific examples which the Union suggested demonstrate anticipation of customer requirements and proactive delivery of service. The grievor commented on the need to address potential growth and maintenance of applications. He addressed the need to ensure that the Point of Sale database does not become too large. He also spoke of the need to compact a database so as to maintain data where a number of parties use applications in the academic schools. He described steps taken to avoid anticipated problems with the Standard Workflow Form application. While the College did not dispute that such functions are performed by the Systems Analyst, it challenged the Union\u2019s characterization of such roles as anticipatory or proactive. Where work is done to address pitfalls with the Standard Workflow Form application, for example, the College suggested that this demonstrates reaction to a past problem and not proactive service. To the extent that the Systems Analyst considers future maintenance requirements, this simply reflects his \u201cfull understanding\u201d of customer needs. In the College\u2019s submission, the grievor develops a thorough understanding of customer needs and provides service on an essentially reactive basis. The examples relied upon by the Union are, in the College\u2019s view, reflective of this. The Notes to Raters are of assistance in addressing the parties\u2019 positions here and are set out as follows: Level 3 refers to the need to \u201ctailor service.\u201d This means that in order for the position to provide the right type of service, he/she must ask questions to develop an understanding of the customer\u2019s situation. The customer\u2019s request must be understood thoroughly. Based on this understanding, the position is then able to customize the way the service is delivered or substantially modify what is delivered so that it suits the customer\u2019s particular circumstances. Level 4 means that the position designs services for others by obtaining a full understanding of their current and future needs. This information is considered in a wider context, which is necessary in order for the position to be able to structure service(s) that meet both the current stated needs and emerging needs. The position may envision service(s) before the customer is aware of the need. Having considered the PDF in light of the evidence adduced in these proceedings, I am satisfied that the Systems Analyst not only tailors service based on developing a full understanding of the customer\u2019s need, but indeed, also anticipates customer requirements and proactively delivers service within the factor definitions.", "hash": "d7d4aca0ef8b1b205fbfcae55734b173", "id": 10}], "next_curs": "ClYSUGoVc35sYXdpbnNpZGVyY29udHJhY3RzcjILEhpEZWZpbml0aW9uU25pcHBldEdyb3VwX3Y1NiIScHJvYWN0aXZlIzAwMDAwMDBhDKIBAmVuGAAgAA==", "definition": {"size": 18, "title": "Proactive", "snippet": "means that the pro-activity occurs before a potential problem can actually occur.", "id": "proactive", "examples": ["Where Customer receives <strong>Proactive</strong> Notification for a network service, it will also apply to the Access connected to that network service.", "<strong>Proactive</strong> Notification is described in Customer\u2019s applicable network Service Attachment.", "<strong>Proactive</strong> notifications for both support and provide activities will occur during these hours.", "This includes: \u2022 Pro-active detection and recording of incidents \u2022 Classification and initial support \u2022 Investigation and diagnosis \u2022 Resolution and recovery \u2022 Incident ownership, monitoring, tracking, and communication.", "For the avoidance of doubt and in respect only of the <strong>Proactive</strong> Guarantees compensation shall be payable without the need for the Communications Provider to make a claim.", "<strong>Proactive</strong> communication of necessary information to assist in resolving a service related incident or request.", "For the Availability, TTR, and <strong>Proactive</strong> Outage Notification SLAs, an Outage Trouble Ticket must be opened, either by Verizon or Customer.", "In certain specialized units (Traffic, Motorcycle, SWAT, K-9, Mounted, Intelligence, Community Police Teams, <strong>Proactive</strong> Teams, and Gang Unit), there may be a need for personnel to work hours other than those normally worked.", "Where Customer receives <strong>Proactive</strong> Notification for a Verizon service, it will also apply to the Access connected to that Verizon service.", "Verizon is in compliance with the <strong>Proactive</strong> Outage Notification SLA if the Customer opened the Trouble Ticket or contacts Verizon within the Notification Period."], "related": [["downtime", "Downtime", "Downtime"], ["custom-initiative", "Custom Initiative", "Custom Initiative"], ["outreach", "Outreach", "Outreach"], ["feedback", "Feedback", "Feedback"], ["system-downtime", "System Downtime", "System Downtime"]], "related_snippets": [], "updated": "2025-07-06T21:58:41+00:00"}, "json": true, "cursor": ""}}