Priority Level 1 definition

Priority Level 1 means Incidents where Circuit in its entirety, as it is described in the Agreement and in particular in the Product and Service Description (PSD), is not available to all of your Circuit Users.
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Priority Level 1 means Incidents where Unify Cloud Core Services in its entirety, as it is described in the TOSP and in particular in the Product and Service Description (PSD), is not available to all of your Unify Cloud Services Users.
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Priority Level 1 means Incidents where Unify Cloud Core Services in its entirety, as it is described in the Agreement and in particular in the Product and Service Description (PSD), is not available to all of your Unify Cloud Services Users.
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Examples of Priority Level 1 in a sentence

  • F = Feasibility (1=Easy, 3 = Difficult); P = Priority Level (1 = High, 5 = Low).

  • Request Services Problem Management Services 13.070 Assign an Incident manager for each Priority Level 1 and 2 Problem to investigate root cause and to manage the Problem Ticket according to the Problem Management process for those Problems within the Core M&O Services scope of this Contract.

  • New Year’s Day Thanksgiving Day Memorial Day Day after Thanksgiving Independence Day Christmas Day Labor Day We will provide you with procedures for contacting support staff after normal business hours for reporting Priority Level 1 Defects only.

  • Priority Level 1 projects indicate those that should be addressed within the next 2 years.

  • Request Services Service Desk Support 13.086 In accordance with Contractor’s procedures, promptly notify State through the designated communication channel in the event of any Priority Level 1 or Priority Level 2 Incidents.

  • Request Services Problem Management Services 13.067 For each Priority Level 1 and 2 Incident that requires a Problem Ticket, Contractor will create a Problem Ticket and assign it to an Incident manager.

  • There are currently outstanding Redwood Options to purchase 311,685 shares of Redwood Empire common stock issued pursuant to the Option Plan and options to purchase 32,000 shares of Redwood Empire common stock issued other than pursuant to the Option Plan as described in Section 4(e) of the Redwood Empire Disclosure Schedule.

  • For Priority Level 1 (P1) Incident: not more than 1 per component; 2.

  • After resolution and internal investigation of a Priority Level 1 (P1) Incident, a problem report is created describing the root cause of the Incident, the solution provided and structural corrective actions taken.

  • Each level will first escalate to its relevant counterparts before escalating to the own organisations' next level.For a Priority Level 1 (P1) Incident the service manager is involved in the resolution process 4 hours after the Incident is reported to iotspot.


More Definitions of Priority Level 1

Priority Level 1 means an Incident that severely impacts or has the potential to severely impact mission critical business operations or has high visibility to external customers. Incidents at Priority Level 1 are characterized by the following attributes:
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Priority Level 1. The Contractor shall work continuously on a 24x7 basis to resolve any Priority Level 1 problem, implement a workaround that will return CIVLS to a full production status or reduce the problem’s severity to that of a Priority Level 3 problem within two (2) hours of the Contractor’s receipt of notification of the failure. The Contractor shall engage its most capable resources to resolve the issue promptly and shall provide the State with status updates not less than once each hour until production status is restored. Once full production status resumes, the final permanent solution may require additional software or hardware corrections. If that is the case, the Contractor shall provide a permanent solution within two (2) Days of its initial receipt of notification of the failure.
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Priority Level 1 or “P1” shall have the meaning set forth in Exhibit H (Service Level Requirements). 285. PRIORITY LEVEL 2‌
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Priority Level 1 means an Incident that severely impacts or has the potential to severely impact mission critical business operations or has high visibility to external customers - as defined in the State’s Service record or as determined by the Optum Command center. Incidents characterized by the following attributes: (a) Loss of a business critical CI such as a System, Service, Software, Equipment, network component or facility making the CI: • un-Available • substantially un-Available or
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Priority Level 1 or “P1” means an Incident where, notwithstanding proper installation and use of the Ivanti product(s): (a) a substantial portion of the Ivanti product(s) does not operate and cannot be restarted; (b) there is an Error in a major program function that renders such major program function completely unusable; or (c) there is an Error that causes a third-party, mission-critical application to be unstable.
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Related to Priority Level 1

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Pricing Level IV means any time when (i) no Event of Default has occurred and is continuing, (ii) the Senior Debt Rating is BBB- or higher by S&P or Baa3 or higher by Moody’s and (iii) Pricing Levels I, II and III do not apply.

  • Pricing Level I shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is greater than or equal to 3.50 to 1.00.

  • Pricing Level V any time when (i) the senior unsecured long term debt rating of the Borrower by (x) S&P is BBB‑ or higher or (y) Xxxxx’x is Baa3 or higher and (ii) none of Pricing Level I, Pricing Level II, Pricing Level III or Pricing Level IV applies.

  • Level I means a component of the federal PASRR requirement. Level I refers to the identification of individuals who are potential nursing facility admissions who have indicators of mental illness or developmental disabilities (42 CFR 483.128(a)).

  • Pricing Level refers to the determination of which of Level I, Level II, Level III, Level IV, Level V or Level VI applies at any date.

  • First Lien Net Leverage Ratio means, with respect to any Test Period, the ratio of (i) Consolidated Total Indebtedness secured on a first lien basis, net of Unrestricted Cash, as of the last day of such Test Period, to (ii) Consolidated EBITDA for such Test Period.

  • Level IV shall exist at any time the Total Leverage Ratio is greater than or equal to 4.00:1.0 but less than 4.50:1.0.

  • Pricing Level II shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is less than 3.50 to 1.00 but greater than or equal to 3.00 to 1.00.

  • Maximum contaminant level goal or “MCLG” means the maximum level of a contaminant in drinking water at which no known or anticipated adverse effect on the health of persons would occur, and which allows an adequate margin of safety. MCLGs are nonenforceable health goals.

  • Poverty level means the annual family income for a family unit of a particular size, as specified in the poverty guidelines updated annually in the Federal Register by the U.S. Department of Health and Human Services.

  • Strike Level means the Strike Level as specified in § 1 of the Product and Underlying Data.

  • Pricing Level III shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is less than 3.00 to 1.00 but greater than or equal to 2.50 to 1.00.

  • Secured Leverage Ratio means, on any date, the ratio of (a) Consolidated Secured Debt as of such date to (b) Consolidated EBITDA for the Test Period as of such date.

  • mandatory control level RBC ’ means the product of .70 and the authorized control level RBC.

  • Trigger Level means with respect to an Index, the level specified as such in Annex 1 with respect to such Index

  • Minimum Level (ML means the concentration at which the entire analytical system must give a recognizable signal and an acceptable calibration point. The ML is the concentration in a sample that is equivalent to the concentration of the lowest calibration standard analyzed by a specific analytical procedure, assuming that all the method-specified sample weights, volumes and processing steps have been followed.

  • RBC level means an insurer's company action level RBC, regulatory action level RBC, authorized control level RBC, or mandatory control level RBC where:

  • Applicable Rating Level at any time and for any Borrower shall be determined in accordance with the then-applicable S&P Rating and the then-applicable Xxxxx’x Rating for such Borrower as follows: S&P Rating/Xxxxx’x Rating Applicable Rating Level S&P Rating A or higher or Xxxxx’x Rating A2 or higher 1 S&P Rating A- or higher or Xxxxx’x Rating A3 or higher 2 S&P Rating BBB+ or Xxxxx’x Rating Baa1 3 S&P Rating BBB or Xxxxx’x Rating Baa2 4 S&P Rating BBB- or Xxxxx’x Rating Baa3 5 S&P Rating BB+ or below or Xxxxx’x Rating Ba1 or below, or no S&P Rating or Xxxxx’x Rating 6 The Applicable Rating Level for any Borrower and for any day shall be determined based upon the higher of the S&P Rating and the Xxxxx’x Rating for such Borrower in effect on such day. If the S&P Rating and the Xxxxx’x Rating are not the same (i.e., a “split rating”), the higher of such ratings shall control, unless (i) the ratings differ by more than one level, in which case the rating one level below the higher of the two ratings shall control, or (ii) either rating is below BBB- or Baa3 (as applicable), in which case the lower of the two ratings shall control.

  • Second Level Domain means that portion of a domain name to the left of the right-most period, up to the second period from the right, if any, plus the Top Level Domain. (In the example, “XXXXXXXXX.XXX”.) “Third Level Domain” means that portion of a domain name to the left of the second period from the right, if any, up to the third period from the right, if any, plus the Second Level Domain. (In the example, “XXXXXXXXX.XXXXXXXXX.XXX”.).

  • Licensed Level means a) when referenced in the context of a Named User, the quantity of Metric for which each individual Named User category and type is licensed -and- b) when referenced in the context of a Package, the quantity of Metric for which each individual Package is licensed; and

  • Reference Level means the level of the Index (excluding any flash estimates) published or announced by Eurostat (or any successor entity which publishes such index) in respect of the month that is 12 calendar months prior to the month referred to in “Latest Level” above.

  • Digital Signal Level 0 (DS-0 means the lowest-level signal in the time division multiplex digital hierarchy, and represents a voice-grade channel operating at either the 56 Kbps or 64 Kbps transmission bit rates. There are twenty-four (24) DS-0 channels in a DS-1.

  • Level I Pricing applies on any day on which the Borrower’s long-term debt is rated A+ or higher by S&P or A1 or higher by Moody’s.

  • First Lien Leverage Ratio means, with respect to any Test Period, the ratio of (a) Consolidated First Lien Debt as of the last day of such Test Period to (b) Consolidated EBITDA for such Test Period.

  • Latest Level means, in respect of an Inflation Index, the latest level of such Inflation Index (excluding any "flash" estimates) published or announced by the relevant Inflation Index Sponsor prior to the month in respect of which the Substitute Index Level is being determined.