Order Desk definition

Order Desk means the function consisting of 1) receiving IBM Customer Orders, 2) communicating with the requesting IBM party to ensure the fulfillment commitments satisfy the request, 3) scheduling delivery of the order and 4) communicating with the necessary goods processing organizations to ensure the order is delivered at the committed date and place.
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Order Desk. The winning vendor shall provide a telephone service or “order desk” to receive calls from City departments for advice or assistance, recommendations on products, and for receiving and processing phone orders. The Order Desk shall be available from 8:00a.m. to 5:00 p.m. Pacific Time, all business days except City holidays. If your standard operating hours are otherwise, notify the Buyer. Depending on the operating needs of the Department, hours that are similar to, but not exactly the same as the 8-5 schedule may be accepted by the City as material compliance to this requirement.
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Examples of Order Desk in a sentence

  • The Buyer hereby agrees to communicate its orders for Material to the Customer Order Desk either in electronic format (SPEC 2000) or via the Internet.

  • Competitors wishing to place orders by phone must complete an Order Desk Access form and obtain written authorization.

  • The parties hereto agree that the delivery of such collateral shall be made in accordance with the Cash Collateral Settlement procedures, which such procedures shall be provided to the AP by the BNYM ETF Order Desk Administrator upon request.

  • The parties hereto agree that the delivery of such collateral shall be made in accordance with the Cash Collateral Settlement Procedures, which such procedures shall be provided to the AP by the BNYM ETF Order Desk Administrator upon request.

  • The Order Desk must have a 4 hour operating window all business days except Purchaser holidays.

  • The Buyer may communicate with the Customer Order Desk by means of telephone, fax, SITA message, SPEC 2000, e-mail or via the Internet.

  • Order Desk: Bidder must provide a telephone service or “order desk” to receive calls from Purchaser departments for advice or assistance, recommendations on products, parts, and repairs, and for receiving and processing of phone orders.

  • The Customer Service Representative (generally referred as #1 Order Desk person) also oversees the activities of other Order Desk personnel and Support Staff, and interacts with Management and Sales Representatives.

  • Employees who have completed two (2) years in the position of Order Desk Trainee and who have demonstrated the ability to efficiently fulfil the job requirements outlined above shall advance from Trainee position to Level 3.

  • The Customer must contact Seller’s Technical Support Order Desk at least one (1) month in advance to schedule such a visit and the Customer is entitled to only one (1) such visit in any specified period during the term of this Agreement.