{"component": "definition", "props": {"groups": [{"samples": [{"hash": "ea60HWbL7Mu", "uri": "https://utilicom.nt.gov.au/__data/assets/word_doc/0004/742918/Final-ESS-Code-locked.doc", "label": "utilicom.nt.gov.au", "score": 8.4250516891, "published": false}, {"hash": "lCCHPlhdG7m", "uri": "https://utilicom.nt.gov.au/__data/assets/pdf_file/0005/742919/Final-ESS-Code.pdf", "label": "utilicom.nt.gov.au", "score": 7.8948216438, "published": false}, {"hash": "98Zq1xxgKwv", "uri": "https://utilicom.nt.gov.au/__data/assets/pdf_file/0009/746082/Power-and-Water-Commission-second-letter-to-Utilities-Commission-re-Review-of-ESS-and-GSL-Codes-Attachment.pdf", "label": "utilicom.nt.gov.au", "score": 7.672826767, "published": false}], "snippet": "means any full or partial unavailability of apparatus, equipment, plan and buildings used to convey, and control the conveyance of electricity and excludes network outages that are less than one (1) minutes duration;", "size": 6, "snippet_links": [{"key": "network-outages", "type": "clause", "offset": [156, 171]}], "hash": "0cb6e2ed42bb589bdf03aa08aea29973", "id": 1}, {"samples": [{"hash": "7vu4tdS0YGQ", "uri": "https://za.liquid.tech/wp-content/uploads/2023/01/liquid_telecom_service_schedule_ip_transit_v1-1.pdf", "label": "za.liquid.tech", "score": 9.7118415833, "published": false}, {"hash": "cZanLWENv67", "uri": "https://za.liquid.tech/wps/wcm/connect/corp/dabc6a6a-5e09-4023-9afb-a65cd68a7f93/liquid_telecom_service_schedule_dedicated_internet_access_v1.2.pdf?MOD=AJPERES&CVID=n0L-cQC", "label": "za.liquid.tech", "score": 9.1683778763, "published": false}, {"hash": "ksu4CTdiwTo", "uri": "https://www.liquidtelecom.net/documents/service_schedule.pdf", "label": "www.liquidtelecom.net", "score": 7.5119781494, "published": false}], "snippet": "means an unscheduled period in which the Service is interrupted and not usable for sixty (60) or more seconds within a 15-minute period, as measured by Supplier.", "size": 4, "snippet_links": [{"key": "the-service", "type": "clause", "offset": [37, 48]}, {"key": "by-supplier", "type": "clause", "offset": [149, 160]}], "hash": "cdb7ccb3f6445b52e51821c67e1ca393", "id": 2}, {"samples": [{"hash": "7LavMqlTeEa", "uri": "/contracts/7LavMqlTeEa#network-outage", "label": "Electricity Supply Agreement", "score": 33.2360343933, "published": true}, {"hash": "kYMqAcIETuK", "uri": "/contracts/kYMqAcIETuK#network-outage", "label": "Electricity Supply Agreement", "score": 32.7925796509, "published": true}], "snippet": "means any Curtailment as a result of any Network event due to any act or omission by the Network Operator or the System Operator, including any significant plant or equipment failure or load shedding. Non Financial Default means a breach of this Agreement by either Party or the failure of a Party to perform one of its obligations, including the Buyer\u2019s obligations under clause 8 in relation to any security required by Change Energy, under this Agreement or to comply with this Agreement, and which is not a Financial Default. 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Network Outages exclude Scheduled Maintenance and emergency maintenance, and any unavailability or outage resulting from a) issues with Customer\u2019s applications, equipment or facilities; (b) any negligence or willful misconduct of Customer; (c) any entity or connection other than 20C; or (d) any force majeure as set forth in Section 13.", "size": 3, "snippet_links": [{"key": "the-selected", "type": "clause", "offset": [60, 72]}, {"key": "point-of-presence", "type": "clause", "offset": [73, 90]}, {"key": "network-outages", "type": "clause", "offset": [193, 208]}, {"key": "maintenance-and", "type": "clause", "offset": [227, 242]}, {"key": "emergency-maintenance", "type": "definition", "offset": [243, 264]}, {"key": "resulting-from", "type": "definition", "offset": [299, 313]}, {"key": "equipment-or-facilities", "type": "clause", "offset": [354, 377]}, {"key": "willful-misconduct", "type": "definition", "offset": [401, 419]}, {"key": "of-customer", "type": "clause", "offset": [420, 431]}, {"key": "force-majeure", "type": "clause", "offset": [489, 502]}, {"key": "section-13", "type": "definition", "offset": [519, 529]}], "hash": "2acc87944a3c43c7fda561d314e1767c", "id": 4}, {"samples": [{"hash": "dsFAoDrhrNS", "uri": "/contracts/dsFAoDrhrNS#network-outage", "label": "Service Level Agreement", "score": 22.7375221252, "published": true}, {"hash": "bM5l4xJHujM", "uri": "/contracts/bM5l4xJHujM#network-outage", "label": "Service Level Agreement (Sla)", "score": 22.7375221252, "published": true}], "snippet": "is defined as customer reported no access to the Internet (excludes scheduled and emergency outages, outages related to customer responsibilities as defined in the contract and outages beyond Voyageur's network in the Internet).", "size": 2, "snippet_links": [{"key": "access-to-the-internet", "type": "definition", "offset": [35, 57]}, {"key": "emergency-outages", "type": "clause", "offset": [82, 99]}, {"key": "customer-responsibilities", "type": "definition", "offset": [120, 145]}, {"key": "in-the-contract", "type": "clause", "offset": [157, 172]}], "hash": "1b19dc504a0cd44555d5b6e560a5d511", "id": 5}, {"samples": [{"hash": "f6rQjfg9UxA", "uri": "/contracts/f6rQjfg9UxA#network-outage", "label": "Interactive Marketing Agreement (AOL Inc.)", "score": 19.0, "published": true}, {"hash": "XLmOiREavD", "uri": "/contracts/XLmOiREavD#network-outage", "label": "Interactive Marketing Agreement (AOL Inc.)", "score": 19.0, "published": true}], "snippet": "is any outage caused by any third party network connectivity and software that are outside Google\u2019s direct control. If Google fails to Process any single Content Targeted Advertisement within [****] following the Initial Request, then in addition to any other remedies available to AOL under the Agreement, Google shall display advertisements provided to Google by AOL for AOL products or services (with the products or services and related Content to be determined by AOL) ( \u201cAOL House Ad(s)\u201d) in lieu of the applicable Content Targeted Advertisement, so long as AOL has provided such AOL House Ads Google CTS (execution) (Dec 15, 2003) 2 CONFIDENTIAL to Google five (5) Business Days prior to the launch of the Content Targeted Advertising Service, and AOL may update such AOL House Ads, and such update shall be implemented within five (5) Business Days.", "size": 2, "snippet_links": [{"key": "caused-by", "type": "clause", "offset": [14, 23]}, {"key": "network-connectivity", "type": "definition", "offset": [40, 60]}, {"key": "direct-control", "type": "definition", "offset": [100, 114]}, {"key": "targeted-advertisement", "type": "definition", "offset": [162, 184]}, {"key": "following-the", "type": "definition", "offset": [199, 212]}, {"key": "initial-request", "type": "clause", "offset": [213, 228]}, {"key": "in-addition-to", "type": "clause", "offset": [235, 249]}, {"key": "available-to", "type": "definition", "offset": [269, 281]}, {"key": "the-agreement", "type": "clause", "offset": [292, 305]}, {"key": "products-or-services", "type": "clause", "offset": [377, 397]}, {"key": "the-products", "type": "clause", "offset": [404, 416]}, {"key": "services-and", "type": "clause", "offset": [420, 432]}, {"key": "related-content", "type": "definition", "offset": [433, 448]}, {"key": "to-be-determined", "type": "clause", "offset": [449, 465]}, {"key": "in-lieu-of", "type": "clause", "offset": [495, 505]}, {"key": "the-applicable", "type": "clause", "offset": [506, 520]}, {"key": "prior-to-the", "type": "clause", "offset": [686, 698]}, {"key": "content-targeted-advertising-service", "type": "clause", "offset": [713, 749]}], "hash": "9aa24330f9fda8f6bfb377eefb647412", "id": 6}, {"samples": [{"hash": "loNObHEtMlW", "uri": "/contracts/loNObHEtMlW#network-outage", "label": "Affiliate Services Agreement (Vic RMTS Dc LLC)", "score": 18.0, "published": true}, {"hash": "kk3VfU42Jx0", "uri": "/contracts/kk3VfU42Jx0#network-outage", "label": "Affiliate Services Agreement (Vic RMTS Dc LLC)", "score": 18.0, "published": true}], "snippet": "means any reportable outage as defined, from time to time, by the FCC, within the Region.", "size": 2, "snippet_links": [{"key": "from-time-to-time", "type": "clause", "offset": [40, 57]}, {"key": "the-region", "type": "definition", "offset": [78, 88]}], "hash": "77481a00a622ff4a586a08f27b5842d8", "id": 7}, {"samples": [{"hash": "930RbrW73mV", "uri": "/contracts/930RbrW73mV#network-outage", "label": "Interactive Marketing Agreement (AOL Inc.)", "score": 19.0, "published": true}, {"hash": "7ns1A1cviRW", "uri": "/contracts/7ns1A1cviRW#network-outage", "label": "Interactive Marketing Agreement (AOL Inc.)", "score": 19.0, "published": true}], "snippet": "is any outage caused by any third party network connectivity and software that are outside Google\u2019s direct control. For an \u201cXML\u201d implementation of the Content Targeted Advertising Service as described in Addendum One to the Second Amendment Exhibit A, if Google fails to Process any single Content Targeted Advertisements within [****] following the Initial Request, then in addition to any other remedies available to AOL under the Agreement. Google shall provide a \u201cno results\u201d notice to AOL, and AOL shall have the right to display ads in the event of such a \u201cno results\u201d notice, and such ads shall not include any Google attribution.", "size": 2, "snippet_links": [{"key": "caused-by", "type": "clause", "offset": [14, 23]}, {"key": "network-connectivity", "type": "definition", "offset": [40, 60]}, {"key": "direct-control", "type": "definition", "offset": [100, 114]}, {"key": "content-targeted-advertising-service", "type": "clause", "offset": [151, 187]}, {"key": "addendum-one", "type": "clause", "offset": [204, 216]}, {"key": "the-second-amendment", "type": "clause", "offset": [220, 240]}, {"key": "exhibit-a", "type": "definition", "offset": [241, 250]}, {"key": "following-the", "type": "definition", "offset": [336, 349]}, {"key": "initial-request", "type": "clause", "offset": [350, 365]}, {"key": "in-addition-to", "type": "clause", "offset": [372, 386]}, {"key": "available-to", "type": "definition", "offset": [406, 418]}, {"key": "the-agreement", "type": "clause", "offset": [429, 442]}, {"key": "provide-a", "type": "definition", "offset": [457, 466]}, {"key": "notice-to", "type": "clause", "offset": [480, 489]}, {"key": "right-to", "type": "definition", "offset": [518, 526]}, {"key": "display-ads", "type": "definition", "offset": [527, 538]}, {"key": "in-the-event-of", "type": "definition", "offset": [539, 554]}], "hash": "fc30c32631edf7f3a99d5183f57c0585", "id": 8}, {"samples": [{"hash": "8UvJAhOapIo", "uri": "/contracts/8UvJAhOapIo#network-outage", "label": "Service Agreement", "score": 33.9231109619, "published": true}, {"hash": "fnBQwuOSIEZ", "uri": "/contracts/fnBQwuOSIEZ#network-outage", "label": "Service Level Agreement", "score": 23.5448322296, "published": true}], "snippet": "means the inability to reach servers from outside the Alert Solutions network.", "size": 2, "snippet_links": [{"key": "inability-to", "type": "clause", "offset": [10, 22]}], "hash": "923c7f06e9e1fdfa063a2f4fecc45060", "id": 9}, {"samples": [{"hash": "h3cCTRBf6dp", "uri": "/contracts/h3cCTRBf6dp#network-outage", "label": "Construction Subordinate Agreement (Goodman Networks Inc)", "score": 26.0869274139, "published": true}, {"hash": "hct5qCd4YpT", "uri": "/contracts/hct5qCd4YpT#network-outage", "label": "Construction Subordinate Agreement (Goodman Networks Inc)", "score": 25.867898941, "published": true}], "snippet": "means an unplanned loss of Service at one or more cell Sites. Network Outage includes outages caused by the following:\na. improper removal of power from live equipment;\nb. failure to follow AT&T process guidelines (e.g., contacting AT&T center prior to powering down site);\nc. improper connection, disconnection or integration of live equipment from or to the network (including microwave and other transport equipment);\nd. installation of incorrect equipment (e.g., electrical breaker) into live equipment or network(s;\ne. unauthorized removal or addition of equipment or Materials; and\nf. mishandling of equipment or Materials.", "size": 2, "snippet_links": [{"key": "loss-of-service", "type": "definition", "offset": [19, 34]}, {"key": "cell-sites", "type": "definition", "offset": [50, 60]}, {"key": "caused-by", "type": "clause", "offset": [94, 103]}, {"key": "removal-of", "type": "definition", "offset": [131, 141]}, {"key": "failure-to", "type": "clause", "offset": [172, 182]}, {"key": "process-guidelines", "type": "clause", "offset": [195, 213]}, {"key": "prior-to", "type": "definition", "offset": [244, 252]}, {"key": "the-network", "type": "definition", "offset": [356, 367]}, {"key": "transport-equipment", "type": "clause", "offset": [399, 418]}, {"key": "installation-of", "type": "clause", "offset": [424, 439]}, {"key": "unauthorized-removal", "type": "definition", "offset": [524, 544]}, {"key": "equipment-or-materials", "type": "clause", "offset": [560, 582]}], "hash": "f0b7fbbdc6a5e35c477caf950f04bb5f", "id": 10}], "next_curs": "ClsSVWoVc35sYXdpbnNpZGVyY29udHJhY3RzcjcLEhpEZWZpbml0aW9uU25pcHBldEdyb3VwX3Y1NiIXbmV0d29yay1vdXRhZ2UjMDAwMDAwMGEMogECZW4YACAA", "definition": {"title": "Network Outage", "snippet": "means any full or partial unavailability of apparatus, equipment, plan and buildings used to convey, and control the conveyance of electricity and excludes network outages that are less than one (1) minutes duration;", "size": 55, "id": "network-outage", "examples": ["A Trouble Ticket is the method used by either Customer or Verizon to advise the Verizon Help Desk of a perceived Fault, including a <strong>Network Outage</strong> or a failure to meet an SLC.", "In this instance, <strong>Network Outage</strong> time does not include the time it takes for the new BGP routes to be announced.", "Network service availability is reported on the <strong>Network Outage</strong> reports for <strong>network outage</strong> conditions and/or Operations Trouble Tickets.", "A <strong>Network Outage</strong> is defined as an unscheduled period in which the Managed Global Network is interrupted and unavailable for use by Customer for sixty (60) or more Unavailable Seconds (\u201cUAS\u201d) within a 15 minute period measured by Verizon.", "<strong>Network Outage</strong> Time is measured from the time a Trouble Ticket is opened with Customer Care, at the toll free number \u2587-\u2587\u2587\u2587-\u2587\u2587\u2587-\u2587\u2587\u2587\u2587, as a result of Customer\u2019s inability to transmit and receive data, and ends when the connection is able to be sent and receive data.", "Periods of <strong>Network Outage</strong> resulting in whole or in part from Managed WAN Service degradation, such as slow data transmission.", "Time To Repair is the time to restore the Managed Global Network during a <strong>Network Outage</strong>.", "The Contractor shall adhere to the <strong>Network Outage</strong> Response requirements (SOW Business Requirements Section G.3.3, <strong>Network Outage</strong> Response) and notify the CALNET Program and designated stakeholders for all CAT 2 and CAT 3 Outages or for <strong>network outages</strong> resulting in a significant loss of service.", "Measurement Process: The Contractor shall adhere to the <strong>Network Outage</strong> Response requirements (IFB STPD 12-001-B Business Requirements Section B.3.3) and notify the CALNET 3 CMO and designated stakeholders for all CAT 2 and CAT 3 Outages or for <strong>network outages</strong> resulting in a significant loss of service.", "In the event of a significant or Catastrophic <strong>Network Outage</strong>, the Contractor shall keep the CALNET CMO and designated Key Stakeholders informed."], "related": [["planned-outage", "Planned Outage", "Planned Outage"], ["service-outage", "Service Outage", "Service Outage"], ["network-upgrades", "Network Upgrades", "Network Upgrades"], ["outage", "Outage", "Outage"], ["core-network", "Core Network", "Core Network"]], "related_snippets": [], "updated": "2025-07-10T05:58:13+00:00"}, "json": true, "cursor": ""}}