Network Operation Centre (NOC) definition
Network Operation Centre (NOC) means the dedicated Network Operation Centre operated by Sure Guernsey, who manage the operational activities of the Sure network. The NOC is tasked with monitoring the Sure core network and Customer network services. The NOC is responsible for incident management, providing first line support and for raising Service Tickets for incidents into the service management system. The NOC provides a 24/7/365 service.
Examples of Network Operation Centre (NOC) in a sentence
Beside measurable technical KPIs, a network management system has to support KPIs that depend on operator-specific goals and metrics, because a network management system will be used in a specific environment of a particular operator, often a Network Operation Centre (NOC).
The Supplier will inform the IUCC Network Operation Centre (NOC) at least three Business Days in advance by e-mail of any scheduled maintenance which might lead to service disruption (including the time, date, planned duration and description of the proposed work) except in case of emergency maintenance work on the Supplier's network.